Finding the right queue for detailed help | Learn Danish in English

Danish lesson set in a contemporary Copenhagen everyday setting: In a service area, a person checks which line is right for a detailed request before waiting in the wrong place..

EN → DA / Level: B1

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About This Lesson

Use Finding the right queue for detailed help to practice Danish conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

Undskyld, er det her køen til hjælp med en kompliceret forespørgsel?

oon-SGUHL, air deh hair KUR-uhn till yelp med en kom-plee-SAIR-uth for-SPUR-sel? Excuse me, is this the line for help with a complicated request?
B

Denne kø er til enkle spørgsmål, ikke detaljerede forespørgsler.

DEN-uh KUR air till ENG-luh SPUR-smawl, EG-uh deh-TEL-yuh-RAY-thuh for-SPUR-sler. This line is for simple questions, not detailed requests.
A

Skiltet er forvirrende, så jeg var ikke sikker på, hvor jeg skulle vente.

SGEL-duh air for-VEER-uhn-uh, soh yai var EG-uh SIK-uh poh, vor yai SKUL-uh VEN-uh. The sign is confusing, so I was not sure where to wait.
B

Hvis du har brug for detaljeret hjælp, skal du stille dig i køen nær hovedskranken.

ves doo har broo for deh-TEL-yuh-RAY-thuh yelp, SGEL doo STIL-uh dai ee KUR-uhn nair HOH-uth-SGRANG-uhn. For detailed help, join the line near the main desk.
A

Skal jeg spørge i receptionen, før jeg flytter mig?

SGEL yai SPUR-uh ee reh-seh-GOH-nuhn, fur yai FLUH-duh mai? Should I ask at reception before I move?
B

Fortæl dem, hvad du har brug for.

for-TEL dem, va doo har broo for. Tell them what you need.
B

De kan vise dig hen til det rigtige sted.

dee kan VEE-suh dai hen till deh REG-duh steh. They can point you to the right place.
A

Jeg vil ikke vente i den forkerte kø.

yai vil EG-uh VEN-uh ee den for-KUR-duh KUR. I do not want to wait in the wrong line.
B

Det sker ofte, fordi skiltet ikke er så tydeligt.

deh sgair OF-duh, for-THEE SGEL-duh EG-uh air soh TEW-thuh-lee. It happens often because the sign is not very clear.
A

Lad mig spørge først, og så stiller jeg mig i den rigtige kø.

la mai SPUR-uh furst, oh soh STIL-uh yai mai ee den REG-duh KUR. Let me ask first, then join the correct queue.
B

Det burde hjælpe dig med at undgå ekstra ventetid.

deh BOO-thuh YELP-uh dai med ad on-GOH EK-struh VEN-uh-TEED. That should help you avoid extra waiting.

Sentence explanations

  1. Undskyld, er det her køen til hjælp med en kompliceret forespørgsel?

    Excuse me, is this the line for help with a complicated request?

    Undskyld
    excuse me; sorry
    er det her
    is this
    køen
    the line; the queue
    hjælp
    help
    kompliceret
    complicated
    forespørgsel
    request; inquiry
    More detail

    Undskyld is used here as a polite “excuse me” before a question. It is also the Danish form used for “sorry” in other contexts, but its function here is to get attention politely. er det her means “is this.” er is the present form of være (“to be”), while det her is a neuter singular demonstrative expression meaning “this.” Danish questions commonly place the finite verb before the subject: Er det ...? means “Is this ...?” Example: Er det din taske? — “Is that your bag?” køen means “the line” or “the queue.” It is the definite form of kø: en kø means “a line,” while køen means “the line.” The ending -en marks definiteness for this noun; it does not itself state a numerical count. hjælp means “help.” It is a noun here, and med in the surrounding sentence introduces what the help concerns: help with something. Example: Jeg har brug for hjælp. — “I need help.” kompliceret means “complicated.” It is the adjective modifying forespørgsel in this sentence. The adjective form here does not show a separate common-gender/neuter distinction: Danish uses kompliceret with both an indefinite common-gender singular noun and an indefinite neuter singular noun. The plural and definite forms use komplicerede. Examples: en kompliceret sag — “a complicated case”; et kompliceret problem — “a complicated problem”; komplicerede problemer — “complicated problems.” forespørgsel means “request” or “inquiry.” Its definite form is forespørgslen (“the request”), and its plural is forespørgsler (“requests”). Here it refers to the request for which help is sought, and en introduces the singular noun phrase without by itself asserting a numerical count as a separate fact. Together, er det her forms the question frame, and køen til identifies the purpose of the line: “the line for ...”. hjælp med en kompliceret forespørgsel specifies that the purpose is help with a complicated request. The complete utterance therefore means: “Excuse me, is this the line for help with a complicated request?”

  2. Denne kø er til enkle spørgsmål, ikke detaljerede forespørgsler.

    This line is for simple questions, not detailed requests.

    Denne
    this
    kø
    line; queue
    er til
    is for
    enkle
    simple
    spørgsmål
    questions
    ikke
    not
    detaljerede
    detailed
    forespørgsler
    requests
    More detail

    Denne means “this” and is the singular form used with a common-gender noun. Here it points to the line being discussed. Compare dette with a neuter singular noun and disse with a plural noun. kø means “line” or “queue.” Its indefinite singular is en kø, while the definite form is køen (“the line”). In this sentence, Denne kø means “this line.” er til uses the verb være (“to be”) in the present form er, followed by til (“for/to”). Together here, it expresses intended use: something is for a particular purpose. Example: Rummet er til møder. — “The room is for meetings.” enkle means “simple.” It is the adjective form used with the plural noun spørgsmål here. The basic form is enkel; forms such as enkelt and enkle depend on the noun phrase’s grammatical form. spørgsmål means “questions.” The word has the same visible form for singular indefinite and plural: et spørgsmål means “a question,” while spørgsmål can mean “questions” when the context is plural. Here, the plural meaning is clear from enkle and from the translation. ikke means “not.” It negates the following contrast: the line is for simple questions, ikke detailed requests. It does not itself mean “no”; nej is the usual standalone answer meaning “no.” detaljerede means “detailed.” Its base form is detaljeret, and detaljerede is the form used here with the plural noun forespørgsler. This adjective describes the requests, not the preceding questions. forespørgsler means “requests.” Its singular is en forespørgsel, and its plural is forespørgsler. In this sentence, it refers to detailed requests as a category contrasted with simple questions. The whole utterance is assembled as Denne kø (“this line”) + er til (“is for”) + enkle spørgsmål (“simple questions”) + ikke detaljerede forespørgsler (“not detailed requests”). Thus it states that this line is intended for simple questions rather than detailed requests.

  3. Skiltet er forvirrende, så jeg var ikke sikker på, hvor jeg skulle vente.

    The sign is confusing, so I was not sure where to wait.

    Skiltet
    the sign
    forvirrende
    confusing
    så
    so
    jeg
    I
    var ikke
    was not
    sikker
    sure
    hvor
    where
    skulle
    should
    vente
    wait
    More detail

    Skiltet means “the sign” here. The noun is skilt (“sign”); skiltet is its definite singular form, formed with -et. Example: Et skilt står ved døren. — “A sign is by the door.” forvirrende describes something that causes confusion: “confusing.” It is related to the verb forvirre, “to confuse,” but the observed form is an adjective describing the sign. Example: Instruktionen er forvirrende. — “The instruction is confusing.” så links the situation to its consequence and means “so” here. It introduces the result of the sign being confusing. jeg is the first-person singular pronoun, “I.” It identifies the speaker as the person who was unsure and was to wait somewhere. var ikke means “was not.” var is the past-tense form of være, “to be,” and ikke negates it. Example: Jeg var ikke klar. — “I was not ready.” sikker means “sure” or “certain.” In var ikke sikker, it describes the speaker’s lack of certainty; it does not mean physically safe in this sentence. Example: Jeg er sikker på svaret. — “I am sure of the answer.” hvor means “where” and introduces the embedded question about a place. The pattern hvor ... can ask for the location associated with an action, as in the fixed sentence. skulle is a past-tense form of the modal verb skulle. With jeg and the infinitive vente, it expresses what the speaker was supposed or expected to do: “should” or “was to.” The past form fits the past perspective established by var. Example: Jeg skulle møde hende klokken otte. — “I was supposed to meet her at eight.” vente is the infinitive “to wait.” It follows skulle; the modal carries the tense, while vente remains in the infinitive. Example: Vi skal vente her. — “We have to wait here.” Together, Skiltet er forvirrende means “The sign is confusing.” så connects that cause to the result. jeg var ikke sikker på means “I was not sure,” and hvor jeg skulle vente means “where I was supposed to wait” or, naturally in this translation, “where to wait.” The complete utterance is: “The sign is confusing, so I was not sure where to wait.”

  4. Hvis du har brug for detaljeret hjælp, skal du stille dig i køen nær hovedskranken.

    For detailed help, join the line near the main desk.

    Hvis
    if
    har brug for
    need
    detaljeret
    detailed
    hjælp
    help
    skal du
    you must / are to
    stille dig i køen
    join the line
    nær
    near
    hovedskranken
    main desk
    More detail

    Hvis introduces a condition: “if.” It normally opens a subordinate clause, while the main clause states what follows from that condition. du har brug for is the reusable Danish expression “you need,” literally “you have use for.” har is the present-tense form of have with du; the full expression is used for needing an object, help, or an action. Example: Jeg har brug for hjælp. — “I need help.” detaljeret means “detailed.” It is the adjective form used here with singular common-gender hjælp; it describes the kind of help requested. A related contrast is generel hjælp, “general help.” hjælp is the noun “help.” Danish commonly uses it without an article when referring to help as an uncountable service or resource, as here. Example: Hun tilbyder hjælp. — “She offers help.” skal du combines the modal skal with du, “you.” In this sentence, skal expresses what the person is to do or is required to do, rather than simply asserting a future event. Because the conditional clause comes first, the main clause has the order skal du ...; this is Danish verb-second word order. stille dig i køen is a reflexive construction meaning “join the line” or, more literally, “place yourself in the queue.” dig is the reflexive object corresponding to du, and stille is the infinitive after the modal skal. The noun køen is the definite form of kø, “line/queue,” so it refers to the relevant queue in this situation. Example: Du skal stille dig i kø. — “You must join the line.” nær is the preposition “near.” It links the queue with the location that follows; it does not itself mean “inside” or “in front of.” hovedskranken means “the main desk.” It is a compound noun: hoved contributes “main,” and skranke means “desk” or “counter.” The ending -en marks the definite singular form of this common-gender noun. Example: Receptionen er nær hovedskranken. — “The reception is near the main desk.” Together, Hvis du har brug for detaljeret hjælp means “If you need detailed help.” The main clause skal du stille dig i køen nær hovedskranken tells the person what they are to do: join the queue near the main desk. The complete meaning is therefore: “For detailed help, join the line near the main desk.”

  5. Skal jeg spørge i receptionen, før jeg flytter mig?

    Should I ask at reception before I move?

    Skal jeg
    should I
    spørge
    ask
    receptionen
    the reception desk
    før
    before
    flytter mig
    move
    More detail

    Skal jeg asks whether the speaker should do something. Here skal is the present form of skulle, used with jeg for a recommendation, obligation, or expected action; with this question it corresponds to “should I?” It is followed by the infinitive: Skal jeg spørge? = “Should I ask?” spørge means “to ask.” It is the infinitive, used after the modal skal. A useful pattern is spørge nogen om noget (“ask someone about something”) or spørge, om ... (“ask whether ...”). Example: Jeg spørger personalet. = “I ask the staff.” receptionen means “the reception desk” here. The ending -en marks the definite form of the common-gender noun reception: en reception = “a reception desk,” receptionen = “the reception desk.” The definite form presents it as an identifiable place or desk in this situation; it does not itself state a number. før introduces a time clause and means “before.” It links an action to something that happens earlier: før jeg går = “before I leave.” In this sentence, the clause after før has its own subject, jeg, and its own verb, flytter. flytter mig means “move” in the intended sense of moving oneself. flytter is the present form of flytte (“move”), and mig is the reflexive object corresponding to the subject jeg (“myself/me”). The combination flytte sig is used when someone changes their own position; with jeg, it becomes flytter mig. Example: Jeg flytter mig lidt. = “I move a little.” Together, Skal jeg spørge i receptionen asks whether the speaker should ask at the reception desk. før jeg flytter mig adds the time condition “before I move.” The whole utterance therefore means: “Should I ask at reception before I move?”

  6. Fortæl dem, hvad du har brug for.

    Tell them what you need.

    Fortæl
    tell
    dem
    them
    hvad
    what
    du
    you
    har brug for
    need
    More detail

    Fortæl is the imperative of fortælle, “to tell.” It directly tells one or more people to give information. Compare fortæller (“tell(s)” / “am, is, are telling”) in a statement: Jeg fortæller dem det. — “I tell them that.” dem is the object form meaning “them,” referring here to the intended people addressed by the message. Danish uses dem for a third-person plural object; the form does not mark whether the object is grammatically masculine or feminine. Compare subject de (“they”) with object dem: De hjælper dem. — “They help them.” hvad means “what.” Here it introduces a content clause: the information that should be told is what the other person needs. In this use, the clause has statement order after hvad: hvad du har brug for, not the question order used in a direct question such as Hvad har du brug for? — “What do you need?” du is the second-person singular subject pronoun, “you.” It is the subject of the subordinate clause, not the person being told to speak. Danish uses du for one informal or neutral “you”; its plural counterpart is I. har brug for is the fixed Danish construction meaning “need.” Its observed verb har is the present form of have, while brug is part of the expression have use for; it is not a separate translation of “need” in this sentence. The construction takes the thing needed after for: Jeg har brug for hjælp. — “I need help.” Together, Fortæl dem gives the imperative instruction “Tell them,” and hvad du har brug for supplies the content to be told: “what you need.” The complete utterance therefore means “Tell them what you need.”

  7. De kan vise dig hen til det rigtige sted.

    They can point you to the right place.

    De kan
    they can
    vise
    show; point
    dig
    you
    hen til
    over to; toward
    rigtige
    right; correct
    sted
    place
    More detail

    De kan means “they can” here. De is the subject pronoun used for the intended plural participant, and kan is the present-tense form of kunne, “can” or “be able to.” After a modal such as kan, Danish uses the infinitive without at: De kan vise means “They can show/guide.” vise means “to show”; with a person as object and a destination, vise nogen hen til ... is a useful pattern meaning “guide or point someone to ...”. The infinitive is vise; a present-tense example is De viser mig vejen. — “They show me the way.” dig is the object form of du, “you.” The subject form is du, while dig is used for the person affected by the action: Jeg hjælper dig. — “I help you.” hen til expresses movement or direction toward a destination, here “to” or “over to.” Together with vise, it forms the directional pattern vise dig hen til ..., “guide you to ...”. rigtige is the definite form of the adjective rigtig, “right” or “correct,” in det rigtige .... The corresponding indefinite forms include rigtig with common-gender singular nouns and rigtigt with neuter singular nouns; rigtige is used in definite phrases and with plural nouns. Here it describes the specific place intended by “the right place.” Its opposite in this meaning is forkert, “wrong.” sted means “place.” It is a neuter noun: et sted means “a place,” and stedet means “the place.” In det rigtige sted, det and the adjective form the definite noun phrase “the right place.” As a whole, De kan + vise gives the ability or possibility, dig identifies the person being guided, and hen til det rigtige sted gives the destination. The complete utterance therefore means “They can point you to the right place.”

  8. Jeg vil ikke vente i den forkerte kø.

    I do not want to wait in the wrong line.

    Jeg vil
    I want to
    ikke
    not
    vente
    wait
    i
    in
    den
    the
    forkerte
    wrong
    kø
    line
    More detail

    Jeg vil expresses the speaker’s wish: “I want to.” vil is the present form of ville; with an infinitive, the pattern vil + infinitive means “want to” here. Example: Jeg vil lære dansk. — “I want to learn Danish.” ikke is the ordinary Danish negation “not.” In this sentence it comes after vil, so Jeg vil ikke vente means “I do not want to wait.” vente is the infinitive “to wait.” After vil, Danish uses the infinitive directly, without an English-style marker such as “to” as a separate word. Example: Vi vil vente. — “We want to wait.” i is the preposition “in.” Here it introduces the place or lane in which the waiting would take place. den is the definite article used with a singular common-gender noun before an adjective. It corresponds here to “the” in den forkerte kø. forkerte means “wrong” here. Its base form is forkert; forkerte is the form used with a definite noun phrase such as den forkerte kø, and it is also used in plural contexts. Example: den rigtige vej — “the right way”; den forkerte vej — “the wrong way.” kø means “line” or “queue.” It is a common-gender noun, so its definite form is køen when no adjective intervenes. With an adjective, the phrase is den forkerte kø — “the wrong line.” Together, Jeg vil ikke vente means “I do not want to wait,” and i den forkerte kø means “in the wrong line.” The complete utterance is therefore “I do not want to wait in the wrong line.”

  9. Det sker ofte, fordi skiltet ikke er så tydeligt.

    It happens often because the sign is not very clear.

    sker
    happens
    ofte
    often
    fordi
    because
    skiltet
    the sign
    ikke
    not
    så
    so
    tydeligt
    clear
    More detail

    sker is the present-tense form of ske, “to happen.” Danish verbs do not change for person or number, so sker can be used with det (“it”) as well as with other subjects. Example: Det sker igen. — “It happens again.” ofte means “often” and describes how frequently something happens. It commonly comes after the verb in a simple clause, as here: Det sker ofte — “It happens often.” fordi introduces the reason for a statement: “because.” The clause after fordi gives the reason for Det sker ofte. skiltet means “the sign” here. Its base form is skilt, “sign,” and -et marks the definite singular form for this neuter noun: et skilt — “a sign,” skiltet — “the sign.” The article et identifies the noun as neuter; it does not by itself assert a numerical count. ikke is the standard Danish negation word, “not.” In this sentence it negates the adjective phrase så tydeligt, producing “not so clear” or, naturally in the translation, “not very clear.” så expresses degree in så tydeligt: “so” or “that” clear. Danish så can also mean “then” in another context, as in så går jeg — “then I’ll go,” but that is not its function here. tydeligt means “clear” in this sentence. Its base form is the adjective tydelig. The -t form is used because it describes the neuter noun skiltet through the verb er: Skiltet er tydeligt. — “The sign is clear.” With a common-gender noun, the corresponding form is tydelig, as in Teksten er tydelig. — “The text is clear.” The whole structure is Det sker ofte, fordi ...: “It happens often because ...” The reason clause is skiltet ikke er så tydeligt: literally, “the sign is not so clear.” Together, the utterance means “It happens often because the sign is not very clear.”

  10. Lad mig spørge først, og så stiller jeg mig i den rigtige kø.

    Let me ask first, then join the correct queue.

    Lad mig
    let me
    spørge
    ask
    først
    first
    så
    then
    stiller … mig
    join the queue
    rigtige
    correct/right
    kø
    queue
    More detail

    Lad mig uses the imperative lad of lade (“let/allow”) with mig (“me”). Together with an infinitive, it makes the reusable pattern Lad mig + infinitive: “Let me …”. Example: Lad mig hjælpe. — “Let me help.” spørge is the infinitive of spørge, “ask”. After lad mig, the following verb stays in the infinitive: Lad mig spørge — “Let me ask.” først means “first” and places this action before the next one in the sentence. It can also be used in a simple sequence: Læs først. — “Read first.” så means “then” here. It connects the next action to the first one in time: first asking, then joining the queue. stiller jeg mig contains stiller, the present-tense form of stille (“place” or “put”), the subject jeg (“I”), and the reflexive pronoun mig (“myself”). The pattern stille sig i kø means “join or stand in a queue”; the reflexive element shows that the subject places themself there. In this sentence, jeg is the person who joins the queue, as confirmed by the translation. Example: Hun stiller sig i kø. — “She joins the queue.” rigtige is the form of the adjective rigtig (“right” or “correct”) used with the definite noun phrase den rigtige kø. The article den and the adjective form together mark this as “the correct queue,” rather than asserting a quantity. Example: den rigtige vej — “the right way.” kø means “queue” or “line”. In i kø it follows the preposition i (“in/into”) and refers to being in a queue. The definite phrase den rigtige kø means “the correct queue.” Together, Lad mig spørge først means “Let me ask first.” og så stiller jeg mig i den rigtige kø means “and then I will join the correct queue.” The whole utterance therefore means: “Let me ask first, then join the correct queue.”

  11. Det burde hjælpe dig med at undgå ekstra ventetid.

    That should help you avoid extra waiting.

    Det burde
    That should
    hjælpe
    help
    dig
    you
    undgå
    avoid
    ekstra
    extra
    ventetid
    waiting time
    More detail

    Det burde means “that should” here. Det is the pronoun referring to the relevant action or arrangement in the surrounding context; the fixed translation supports “that,” but the sentence itself does not identify a more specific referent. Burde is the modal form related to bør and expresses an expected result here: “should.” After a modal such as burde, Danish uses the infinitive without at: burde hjælpe = “should help.” Hjælpe is the infinitive of hjælper (“helps”) and hjalp (“helped”). In this sentence it follows the modal and means “help.” A reusable pattern is burde + infinitive, for example: Det burde virke. — “That should work.” Dig is the object form of the second-person pronoun whose subject form is du. It is the person receiving the help: “you.” Compare Du hjælper mig. — “You help me,” where du is the subject and mig is the object. Undgå is an infinitive meaning “avoid.” The sequence hjælpe dig med at undgå means “help you avoid”: med at introduces the activity that is being helped with. Example: Hun hjælper ham med at finde adressen. — “She helps him find the address.” Ekstra is an adjective meaning “extra” or “additional.” In this sentence it modifies ventetid. The form ekstra does not change for the noun’s gender, number, or definiteness in Danish, unlike many Danish adjectives. Ventetid is a compound noun meaning “waiting time.” It is built from vente (“wait”) and tid (“time”), but the compound as a whole names the time spent waiting. Example: Vi har lang ventetid. — “We have a long waiting time.” Together, Det burde hjælpe dig med at undgå ekstra ventetid means “That should help you avoid extra waiting.” The modal burde presents this as an expected benefit, hjælpe dig identifies you as the person helped, and med at undgå ekstra ventetid specifies what the help is intended to prevent.

Grammar Points

have brug for + substantiv

Har brug for hjælp.

har broo for yelp.

Need help.

Danish uses the fixed expression have brug for to express need; the noun follows for.

stille sig i kø

Stille dig i køen.

STIL-uh dai ee KUR-uhn.

Join the queue.

The reflexive pronoun changes with the person: sig becomes dig when addressing someone directly.

Danish Vocabulary

detaljeret adj
deh-TEL-yuh-RAY-th detailed
enkel adj
ENG-uhl simple enkle
forespørgsel noun
for-SPUR-sel request; inquiry
Gender
common
forvirrende adj
for-VEER-uhn-uh confusing
hjælp noun
YELP help
Gender
common
kompliceret adj
kom-plee-SAIR-uth complicated
kø noun
KUR queue; line køen
Gender
common
sikker adj
SIK-uh sure; certain
skilt noun
SGELD sign skiltet
Gender
neuter
spørgsmål noun
SPUR-smawl question
Gender
neuter
undskyld intj
oon-SGUHL excuse me; sorry

Undskyld, er det her køen ...?

vente verb
VEN-uh wait

Quiz

Spelling

Tap the letters to spell the word.

request; inquiry

Show Answerforespørgsel

sign

Show Answerskiltet

excuse me; sorry

Show Answerundskyld

queue; line

Show Answerkøen