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About This Lesson
Use Carefully checking an unfamiliar bank charge to practice German conversation, pronunciation, vocabulary, grammar, and quizzes.
Dialogue
Mir ist eine Belastung auf meinem Kontoauszug aufgefallen, die ich nicht zuordnen kann.
meer ist EYE-nuh beh-LAHS-toong owf MY-nem KON-toh-owss-tsoog OWF-guh-fah-len, dee ikh nikht tsoo-ORD-nen kahn. I noticed a charge on my statement that I don't recognize.Wir können einen Widerspruch einlegen, nachdem wir die Händlerbezeichnung überprüft haben.
veer KURN-en EYE-nen VEE-der-shprookh EYN-lay-gen, NAHKH-daym veer dee HEND-ler-buh-TSIGH-noong OO-ber-PROOFT HAH-ben. We can open a dispute after we check the merchant description.Die Bezeichnung ist unklar, deshalb kann ich nicht erkennen, woher die Belastung stammt.
dee buh-TSIGH-noong ist oon-KLAHR, deh-SHALP kahn ikh nikht er-KEN-en, voh-HAIR dee beh-LAHS-toong shtahmt. The description is vague, so I can't tell where it came from.Manche Zahlungsdienstleister verwenden einen Namen, der anders aussieht als der Name, den Kunden im Geschäft sehen.
MAHN-khuh TSAH-loongs-deenst-ligh-ster fer-VEN-den EYE-nen NAH-men, dair AHN-ders OWS-zeekt ahls dair NAH-men, dayn KOON-den im guh-SHEFT zay-en. Some processors use a name that looks different from the shop customers see.Ich werde meine aktuellen Belege prüfen, bevor ich einen formellen Widerspruch einlege.
ikh VAIR-duh MY-nuh ak-too-ELL-en buh-LAY-guh PROO-fen, beh-VOHR ikh EYE-nen for-MELL-en VEE-der-shprookh EYN-lay-guh. I'll check my recent receipts before filing a formal dispute.Das kann Verzögerungen verhindern, falls Sie die Belastung wiedererkennen.
dahs kahn fer-TSUR-guh-roong-en fer-HIND-ern, fahls zee dee beh-LAHS-toong VEE-der-er-KEN-en. That can prevent delays if you recognize the charge.Wenn die Sache weiterhin unklar ist, möchte ich, dass die Transaktion untersucht wird.
ven dee ZAH-khuh VIGH-ter-hine oon-KLAHR ist, MURKH-tuh ikh, dahss dee tranz-ak-TSYOHN oon-ter-ZOOKHT veert. If it still isn't clear, I want the transaction investigated.Wir dokumentieren Ihr Anliegen und beginnen mit der Prüfung.
veer doh-koo-men-TEE-ren eer AHN-lee-gen oont beh-GIN-en mit dair PROO-foong. We'll document your concern and start the review.Sentence explanations
Mir ist eine Belastung auf meinem Kontoauszug aufgefallen, die ich nicht zuordnen kann.
I noticed a charge on my statement that I don't recognize.
- Mir … ist … aufgefallen
- I noticed
- Belastung
- charge
- Kontoauszug
- account statement
- zuordnen
- identify; assign
More detail
Mir ist aufgefallen is a reusable German way to say that something came to the speaker’s attention: auffallen means “to stand out” or “to be noticed.” In this construction, mir is the dative form for the experiencer (“to me”), while eine Belastung is the thing noticed. auffallen forms the perfect with sein: ist ... aufgefallen. The past participle aufgefallen is the observed form of the separable verb auffallen. Example: Mir ist ein Fehler aufgefallen. — “I noticed an error.” Belastung means a charge or debit here. It is a feminine noun: die Belastung, with the indefinite form eine Belastung in this sentence. The word can also describe a burden or strain in other contexts, but the account-statement context selects the financial meaning. Example: Die Belastung ist zu hoch. — “The charge is too high.” Kontoauszug means bank or account statement. It is a compound noun made from Konto (“account”) and Auszug (“statement” in this use), and it is masculine: der Kontoauszug. After the locational preposition auf, meinem Kontoauszug is dative: auf meinem Kontoauszug means “on my statement.” The form meinem marks masculine dative agreement with Kontoauszug. zuordnen means to assign, associate, or identify something as belonging to a particular source. In die ich nicht zuordnen kann, the relative pronoun die refers to the charge and is the object of zuordnen; ich is the subject. nicht negates the ability to identify or associate it. The modal verb können appears as first-person singular kann, while the infinitive zuordnen remains at the end of the clause. Example: Ich kann diese Zahlung nicht zuordnen. — “I can’t identify this payment.” The sentence combines these parts as follows: Mir ist aufgefallen presents the charge as something that came to the speaker’s attention; eine Belastung auf meinem Kontoauszug specifies that it is a charge on the speaker’s account statement; and die ich nicht zuordnen kann adds that the speaker cannot identify or associate the charge with a source. Together, the meaning is: “I noticed a charge on my statement that I don’t recognize.”
Wir können einen Widerspruch einlegen, nachdem wir die Händlerbezeichnung überprüft haben.
We can open a dispute after we check the merchant description.
- Wir können
- we can
- Widerspruch
- dispute
- einlegen
- file
- nachdem
- after
- Händlerbezeichnung
- merchant description
- überprüft haben
- have checked
More detail
Wir können means “we can”: wir is the first-person plural pronoun, and können is the present-tense form of können for “we.” With a modal verb such as können, the other verb normally remains an infinitive and goes to the end of the main clause. Example: Wir können morgen beginnen. — “We can start tomorrow.” Widerspruch is the masculine noun der Widerspruch, meaning a dispute or objection. Here it is einen Widerspruch, the accusative form required by einlegen; einen marks the noun phrase as masculine accusative, not a stated numerical count. The compound expression Widerspruch einlegen means “to file or lodge a dispute/objection.” Example: Sie legt Widerspruch gegen den Bescheid ein. — “She files an objection against the notice.” einlegen is a separable verb. Its base form is einlegen; in a normal present-tense main clause, the prefix separates: Wir legen Widerspruch ein. With a modal, the complete infinitive stays together at the end: Wir können Widerspruch einlegen. Its past participle is eingelegt, as in Wir haben Widerspruch eingelegt. nachdem introduces a time clause meaning “after.” It places the finite verb at the end of its subordinate clause. The clause here is nachdem wir die Händlerbezeichnung überprüft haben: the checking happens before the possible filing described in the main clause. Example: Nachdem ich die Rechnung geprüft habe, zahle ich. — “After I have checked the invoice, I pay.” Händlerbezeichnung is a compound noun meaning “merchant description” or “merchant designation.” Its parts are Händler (“merchant”) and Bezeichnung (“description/designation”), but the complete compound is the useful noun here. The feminine noun is die Händlerbezeichnung; in this sentence, die has the same form in the accusative: die Händlerbezeichnung. Example: Die Händlerbezeichnung steht auf dem Kontoauszug. — “The merchant description appears on the statement.” überprüft haben means “have checked.” The verb is überprüfen; überprüft is its past participle, used with the auxiliary haben. Because this is a subordinate clause introduced by nachdem, the auxiliary haben comes last. The subject wir is explicit, so the people doing the checking are the same “we” expressed in the main clause. Compare the main-clause order Wir haben die Bezeichnung überprüft with the subordinate-clause order nachdem wir die Bezeichnung überprüft haben. Putting the parts together: Wir können gives the ability or possibility, einen Widerspruch einlegen gives the action, and nachdem wir die Händlerbezeichnung überprüft haben sets the condition in time. The complete meaning is: “We can open a dispute after we check the merchant description.”
Die Bezeichnung ist unklar, deshalb kann ich nicht erkennen, woher die Belastung stammt.
The description is vague, so I can't tell where it came from.
- Bezeichnung
- description
- unklar
- unclear; vague
- deshalb
- therefore; so
- kann ich
- I can
- erkennen
- tell; recognize
- woher
- where ... from
- Belastung
- charge
- stammt
- comes from; originates
More detail
Bezeichnung is a feminine noun meaning a designation, label, or description. In this sentence it refers to the description or name identifying the charge. Its plural is Bezeichnungen. Example: Die Bezeichnung ist falsch. — “The description is wrong.” unklar means unclear or vague. The comparison is unklarer — “less clear / vaguer” — and am unklarsten — “the least clear / vaguest.” Here it describes die Bezeichnung, so the description is not sufficiently clear to identify the charge. deshalb is a causal adverb meaning “therefore” or “so.” It links the unclear description to the consequence that follows. Example: Der Name ist unbekannt, deshalb frage ich nach. — “The name is unknown, so I ask for clarification.” kann ich contains the modal verb können in its first-person singular present form kann plus the subject pronoun ich. können expresses ability or possibility; with another verb, that verb normally appears as an infinitive later in the clause. In this sentence, the following nicht erkennen means that the speaker is unable to identify the source. In a German main clause, the finite verb is in the second position, giving kann ich ... here. erkennen means to recognize, identify, or determine something. Its base form is the infinitive erkennen; the form itself does not show the subject because the modal verb carries the finite verb form. It differs from kennen, which usually means to know or be familiar with a person, place, or thing. Example: Ich kann den Absender erkennen. — “I can identify the sender.” woher is the question adverb “where ... from.” It asks about origin or source and introduces the indirect question woher die Belastung stammt. In that subordinate clause, the finite verb comes at the end: woher ... stammt. This is different from wo, which asks where something is, without the “from” meaning. Belastung is a feminine noun meaning a charge or debit in this financial context. It can also mean a burden or strain in other contexts, but here the fixed translation and surrounding payment context support “charge.” The plural is Belastungen. Example: Ich sehe eine Belastung auf meinem Konto. — “I see a charge on my account.” stammt is the third-person singular present form of stammen, “to come from” or “to originate.” Its subject here is die Belastung, so the singular form is used: die Belastung stammt. The expression woher ... stammen asks about the source of something. Example: Woher stammt diese Zahlung? — “Where does this payment come from?” Together, Die Bezeichnung ist unklar says that the description is vague. deshalb introduces the result, and kann ich nicht erkennen says that the speaker cannot determine something. The indirect question woher die Belastung stammt specifies what cannot be determined: the source of the charge. The whole utterance therefore means, “The description is vague, so I can't tell where it came from.”
Manche Zahlungsdienstleister verwenden einen Namen, der anders aussieht als der Name, den Kunden im Geschäft sehen.
Some processors use a name that looks different from the shop customers see.
- Zahlungsdienstleister
- payment service providers
- verwenden
- use
- Namen
- name
- anders
- differently
- sieht … aus
- looks
- Kunden
- customers
- Geschäft
- shop
More detail
Zahlungsdienstleister means payment service providers. It is a compound noun: Zahlung refers to a payment, and Dienstleister to a service provider. The ending -leister is part of the noun Dienstleister, not a separate word here. The plural form is identical to the singular in this compound, so Manche shows that the sentence refers to some providers. verwenden means use. This is the present-tense form used with the plural subject Manche Zahlungsdienstleister; the singular counterpart is verwendet. Example: Viele Firmen verwenden diese Software. — “Many companies use this software.” Namen means name here. Its base form is Name; einen Namen is the masculine accusative singular form after einen. German masculine nouns ending in -e, including Name, often add -n or -en outside the basic singular form: der Name, einen Namen, mit einem Namen. anders means differently or different in the comparison made here. In anders aussehen, it describes how something appears, rather than changing the noun Name. Example: Das Logo sieht anders aus. — “The logo looks different.” The two quoted parts sieht and aus belong to the separable verb aussehen, “to look / appear.” sieht is the third-person singular present form, used because the subject is der Name; aus moves to the end of the clause. The useful pattern is etwas sieht ... aus — “something looks ... .” Example: Der Betrag sieht ungewöhnlich aus. — “The amount looks unusual.” Kunden means customers. Its base form is Kunde; Kunden is the plural here. Kunde is a weak masculine noun, so the singular also has Kunden in several non-nominative uses, for example mit einem Kunden — “with a customer.” In this sentence, however, Kunden is the plural subject of sehen. Geschäft means shop or store. In im Geschäft, im is in dem, and the dative marks a location: “in the shop.” The noun is neuter, as shown by dem. Example: Sie arbeitet im Geschäft. — “She works in the shop.” The complete structure begins with Manche Zahlungsdienstleister verwenden einen Namen: “Some payment service providers use a name.” The relative clause der anders aussieht als der Name, den Kunden im Geschäft sehen describes that name. der refers to the name being used and is the relative-clause subject; sieht ... aus therefore has the singular form. The comparison anders ... als der Name says that it looks different from the name that customers see in the shop. In the second relative clause, den refers to that comparison name and is the masculine accusative object of sehen, while Kunden is the subject. Together, the utterance means: “Some payment service providers use a name that looks different from the name customers see in the shop.”
Ich werde meine aktuellen Belege prüfen, bevor ich einen formellen Widerspruch einlege.
I'll check my recent receipts before filing a formal dispute.
- Ich werde
- I will
- meine
- my
- aktuellen
- current
- Belege
- receipts
- prüfen
- check
- bevor
- before
- formellen
- formal
- Widerspruch
- dispute
- einlege
- file
More detail
Ich werde expresses a future plan or intention: werden is the auxiliary, and the other verb appears as an infinitive at the end of the clause. Ich werde prüfen means “I will check.” For a present plan, German can also use the present tense when the time is clear, but this sentence explicitly uses the future construction. meine means “my” here and agrees with the plural noun Belege in the accusative. The possessive form is not a separate plural noun; it marks the relationship to the speaker and takes an ending suited to the noun phrase. aktuellen describes Belege as current or recent. Its base form is aktuell; the ending -en appears here because the adjective is in an accusative plural noun phrase after the possessive meine. For example: Ich prüfe meine aktuellen Unterlagen. — “I check my current documents.” Belege is the plural of Beleg, meaning “receipt” in this context. The same noun can also mean supporting evidence or documentation in other contexts, but the fixed translation selects “receipts” here. prüfen is the infinitive “to check” or “to examine.” Its finite present-tense form with ich is ich prüfe; after the future auxiliary, the infinitive remains prüfen: Ich werde die Angaben prüfen. — “I will check the information.” bevor introduces a clause for an earlier action: “before.” It sends the finite verb to the end of its subordinate clause. Thus bevor ich ... einlege means “before I file ...,” with ich as the subject of that clause. formellen describes Widerspruch as formal. Its base form is formell; the -en ending is required here in the accusative masculine phrase after einen. For example: Sie stellt einen formellen Antrag. — “She submits a formal application.” Widerspruch is a masculine noun meaning “dispute” or “objection” here. The indefinite article einen marks the accusative masculine form after the filing verb; it does not by itself specify a numerical count in the English sense. A useful contrast is der Widerspruch (nominative) versus einen Widerspruch (accusative). einlege is the first-person singular present form of the separable verb einlegen, “to file” in this context. In a main clause, the prefix separates: Ich lege einen Widerspruch ein. — “I file a dispute.” After bevor, the verb is in a subordinate clause, so the parts join at the end: bevor ich einen formellen Widerspruch einlege. Together, Ich werde meine aktuellen Belege prüfen means “I will check my recent receipts.” The subordinate clause bevor ich einen formellen Widerspruch einlege adds the time relation “before filing a formal dispute.” The complete utterance is therefore: “I’ll check my recent receipts before filing a formal dispute.”
Das kann Verzögerungen verhindern, falls Sie die Belastung wiedererkennen.
That can prevent delays if you recognize the charge.
- Das
- That
- kann
- can
- Verzögerungen
- delays
- verhindern
- prevent
- falls Sie
- if you (formal)
- Belastung
- charge
- wiedererkennen
- recognize
More detail
Das is a demonstrative pronoun meaning “that” here. It points to a contextually available situation or thing; the supplied sentence does not uniquely identify a more specific referent. Here it is the neuter singular nominative form because it is the subject. Compare das with dass, a conjunction meaning “that” which introduces a clause: Ich weiß, dass es stimmt. — “I know that it is true.” kann is the present-tense form of können for er/sie/es or another singular third-person subject. With an infinitive, können expresses ability or possibility: Das kann helfen. — “That can help.” Here kann combines with verhindern; it is Das that is presented as potentially preventing something. Verzögerungen is the plural of the noun die Verzögerung, “delay.” verhindern takes an accusative object, so the plural noun is the thing that may be prevented. Example: Wir wollen Verzögerungen verhindern. — “We want to prevent delays.” verhindern is the infinitive “to prevent.” After the modal kann, the infinitive goes to the end of the main clause: Das kann Probleme verhindern. — “That can prevent problems.” Its object is the thing kept from happening, not the person doing the preventing. falls Sie begins a conditional clause: falls means “if” or “in case,” and capitalized Sie is the formal second-person pronoun. Formal Sie can refer to one person or several; this form alone does not identify the number. In a subordinate clause introduced by falls, the finite verb comes at the end: Falls Sie Zeit haben, kommen Sie mit. — “If you have time, come along.” Belastung is the feminine noun die Belastung. In this sentence, the fixed translation selects its financial sense, “charge,” rather than the other common sense “burden” or “strain.” The surrounding phrase is die Belastung; here the phrase is accusative singular because it is the object of wiedererkennen. The article die does not by itself distinguish accusative from nominative for feminine singular nouns: Die Belastung ist unklar. — “The charge is unclear.” wiedererkennen means “to recognize again,” and in this context the intended meaning is simply “recognize” the charge. The form at the end of the falls clause is finite present tense agreeing with formal Sie; it looks like the infinitive because formal Sie uses the -en form. In a main clause, the separable verb can appear as Sie erkennen die Belastung wieder. — “You recognize the charge again.” In the subordinate clause, it remains together at the end: ..., falls Sie die Belastung wiedererkennen. Together, Das kann Verzögerungen verhindern means “That can prevent delays.” The conditional clause falls Sie die Belastung wiedererkennen adds the condition “if you recognize the charge.” The complete meaning is therefore: “That can prevent delays if you recognize the charge.”
Wenn die Sache weiterhin unklar ist, möchte ich, dass die Transaktion untersucht wird.
If it still isn't clear, I want the transaction investigated.
- Wenn
- if
- Sache
- matter
- weiterhin
- still
- unklar
- unclear
- möchte ich
- I want
- Transaktion
- transaction
- wird … untersucht
- is investigated
More detail
Wenn introduces a condition: “if/when.” In this sentence it starts the subordinate clause Wenn die Sache weiterhin unklar ist. In German, the finite verb of this kind of subordinate clause goes to the end: ... unklar ist. Sache means “matter” or “issue” here. Its base form is die Sache; the plural is die Sachen. The definite article die marks this noun as feminine singular in this form; it does not itself state a quantity. weiterhin means that the situation continues: “still” or “remaining so.” It modifies the continuing state, not the noun. For example: Die Frage ist weiterhin offen. — “The question is still open.” unklar means “unclear.” Here it is a predicate adjective after ist, so it has no adjective ending: Die Sache ist unklar. — “The matter is unclear.” Its opposite is klar (“clear”). möchte ich expresses the speaker’s wish: “I would like” or, as intended here, “I want.” möchte is the first-person singular form used with ich; it is the polite desire form related to mögen. Because the conditional clause comes first, the main clause has inversion: möchte ich, not ich möchte. dass introduces the content of the wish. In a dass clause, the finite verb normally comes at the end. The pattern is Ich möchte, dass ... wird — “I want ... to be ...” Transaktion means “transaction.” The definite form die Transaktion refers to the transaction intended in the fixed translation. It is a feminine singular noun; its plural is die Transaktionen. The discontinuous pattern wird ... untersucht is the German present passive: untersuchen (“to investigate/examine”) forms its past participle untersucht, while wird is the singular present form of werden used as the passive auxiliary. The person doing the investigation is not stated. In the dass clause, the auxiliary moves to the end, producing dass die Transaktion untersucht wird. Compare the active pattern Jemand untersucht die Transaktion (“Someone investigates the transaction”) with the passive pattern Die Transaktion wird untersucht (“The transaction is being investigated”). Together, Wenn die Sache weiterhin unklar ist means “If the matter is still unclear.” The main clause möchte ich, dass die Transaktion untersucht wird adds the speaker’s request or wish for the transaction to be investigated. The complete utterance therefore means: “If it still isn’t clear, I want the transaction investigated.”
Wir dokumentieren Ihr Anliegen und beginnen mit der Prüfung.
We'll document your concern and start the review.
- Wir
- we
- dokumentieren
- document
- Ihr
- your
- Anliegen
- concern
- beginnen
- begin; start
- Prüfung
- review; examination
More detail
Wir means “we” here: the speaker presents the action as carried out by a first-person plural group. German personal pronouns change with grammatical role; wir is the nominative form used for the subject. Example: Wir prüfen den Fall. — “We are reviewing the case.” dokumentieren means “document” here. It is the infinitive/base form and also the present-tense form with wir: wir dokumentieren. The German present tense can refer to a current action or to a planned action understood from the situation, so this sentence can naturally correspond to “We’ll document ...”. Example: Wir dokumentieren den Vorgang. — “We document the process.” Ihr means “your” in the formal form of address. Its capital letter distinguishes this possessive determiner from lowercase ihr, which has other functions. Possessive determiners take endings according to the noun phrase; before neuter Anliegen in this form, Ihr has no additional ending. Example: Wir prüfen Ihr Dokument. — “We review your document.” Anliegen means “concern” or “matter” here. It is a neuter noun: das Anliegen; the plural is also Anliegen. In Ihr Anliegen, it is the object of dokumentieren, and neuter nominative and accusative have the same visible form. Example: Ihr Anliegen ist wichtig. — “Your concern is important.” beginnen means “begin” or “start”. It is an irregular verb: the useful present-tense forms include ich beginne, du beginnst, and wir beginnen; the change in du is part of the verb’s inflection. With an activity or process, beginnen mit takes mit followed by the dative: mit der Prüfung. Example: Wir beginnen mit der Arbeit. — “We begin with the work.” Prüfung means “review” or “examination” in this sentence. It is a feminine noun, die Prüfung; after mit, the feminine dative article is der, giving mit der Prüfung. The noun can refer to an organized review or examination, while the intended meaning here is the review of the concern. Example: Die Prüfung beginnt heute. — “The review begins today.” The conjunction und links the two coordinated actions: Wir dokumentieren Ihr Anliegen and beginnen mit der Prüfung. In the second clause, the subject wir is understood again, so the complete structure is “We document your concern and begin with the review.” The present-tense forms describe the first-person plural group’s action and can express the planned next step indicated by the fixed translation “We’ll ...”.
Grammar Points
einen formellen Widerspruch
einen formellen Widerspruch einlegen
EYE-nen for-MELL-en VEE-der-shprookh EYN-lay-gento file a formal dispute
After einen, a masculine noun in the accusative takes the adjective ending -en: einen formellen Widerspruch.
German Vocabulary
Quiz
Spelling
Tap the letters to spell the word.
dispute
Show Answer
Widerspruchbank statement
Show Answer
Kontoauszugto file or lodge
Show Answer
einlegenchecked or verified