Checking out and returning a room key | Learn Spanish in English

Spanish lesson set in a contemporary Madrid everyday setting: At a hotel reception desk, a guest checks out, returns the room key, and asks for help with a bag..

EN → ES / Level: A2

About This Lesson

Use Checking out and returning a room key to practice Spanish conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

Quisiera hacer el check-out, por favor.

kee-see-EH-rah ah-SAIR el chek-OWT, por fah-VOR. I'd like to check out, please.
B

¿Tiene la llave de su habitación?

TYEH-neh lah YAH-beh deh soo ah-bee-tah-see-OWN? Do you have your room key with you?
A

Sí, aquí está.

SEE, ah-KEE ehs-TAH. Yes, here it is.
B

Ahora le haré el check-out.

ah-OH-rah leh ah-REH el chek-OWT. I'll check you out now.
A

¿Podría alguien ayudarme con mi bolsa?

poh-DREE-ah al-GYEHN ah-yoo-DAR-meh kohn mee BOL-sah? Could someone help me with my bag?
B

Puedo pedir que alguien se reúna con usted en el mostrador.

PWEH-doh peh-DEER keh al-GYEHN seh reh-OO-nah kohn oos-TEHD ehn el moh-strah-DOR. I can ask someone to meet you at the desk.
A

La habitación era muy cómoda.

lah ah-bee-tah-see-OWN EH-rah mwee KOH-moh-dah. The room was very comfortable.
B

Me alegra oírlo.

meh ah-LEH-grah oh-EER-loh. I'm glad to hear that.
B

Que tenga un viaje seguro.

keh TEHN-gah oon VYAH-heh seh-GOO-roh. Have a safe trip.

Word by Word

Quisiera In “Quisiera hacer el check-out, por favor”, it means “I would like” and politely states what the guest wants. It is a form of querer used before an infinitive, so Quisiera hacer... is a reusable way to make a polite request at a service desk.
hacer In “hacer el check-out”, hacer means to do or carry out the checkout. It is the infinitive after Quisiera and appears before the noun phrase el check-out; the pattern Quisiera hacer + action is useful for making a polite request.
el In “el check-out”, el is the definite article “the” before check-out. Use el before a masculine noun in a phrase such as el check-out.
check-out In “hacer el check-out”, check-out means the hotel checkout procedure. It is used after hacer to name the service the guest wants to complete.
por favor In “Quisiera hacer el check-out, por favor”, por favor politely marks the request as “please”. por contributes “for” and favor contributes “favor”, but the two words function together as the polite expression “please”. It commonly appears at the end of a request.
Tiene In “¿Tiene la llave de su habitación?”, Tiene asks the formal addressee whether they have the room key. Tiene is a form of tener, and Tiene + noun is a useful question pattern at a reception desk.
la The exact forms “la” and “La” mean “the” in “la llave” and “La habitación”. They are used before feminine nouns; reuse la + noun, with La at the beginning of a sentence.
llave In “la llave de su habitación”, llave means “key”, specifically the key connected with the guest’s room. It can be reused in la llave de + place or thing when identifying a key.
de In “la llave de su habitación”, de links llave with su habitación and gives the relation “of”, yielding the meaning “the key to your room” in context. A reusable pattern is noun + de + noun, as in llave de su habitación.
su In “su habitación”, su means “your” for the formal guest being addressed. It comes directly before habitación; reuse su + noun when identifying something belonging to the addressee.
habitación In “su habitación”, habitación means “room”, here the guest’s hotel room. It follows su in the phrase su habitación; the full phrase is useful when referring to the room in a hotel.
Sí means “yes” in “Sí, aquí está.” It confirms that the key is being presented, and Sí can be used at the start of a confirming reply.
aquí In “aquí está”, aquí means “here” and points to the location of the key. The pattern aquí está is useful when handing or showing an item.
está In “aquí está”, está means “is located” and, with aquí, presents the key as being here. Está is a form of estar; use aquí está to point out or hand over an item.
Ahora Ahora means “now” in “Ahora le haré el check-out.” It tells the guest that the checkout will happen at this point in the interaction; reuse ahora before a verb when stating when an action will take place.
le In “Ahora le haré el check-out”, le refers to the formal guest who receives the checkout service. It is placed before haré; the pattern le + verb is used when referring to the person affected by an action.
haré Haré means “I will do” or “I will carry out” in “le haré el check-out.” It is a form of hacer with future meaning and tells the guest that the staff member will process the checkout now. Reuse haré + noun phrase to say what you will do.
Podría In “¿Podría alguien ayudarme con mi bolsa?”, Podría makes the request polite: “Could...?” It is a form of poder and can begin a polite request for an action.
alguien Alguien means “someone” in “Podría alguien ayudarme...”; it identifies an unspecified person who might help. It can be placed before a verb when the person is not named.
ayudarme In “ayudarme con mi bolsa”, ayudarme means “help me”. It combines the infinitive ayudar with me, identifying the speaker as the person receiving help; the pattern ayudarme con + thing is useful when asking for help with an item.
con In “ayudarme con mi bolsa”, con means “with” and introduces what the help concerns. Reuse ayudar con + item when asking for help with something.
mi In “mi bolsa”, mi means “my” and identifies the bag as belonging to the speaker. It comes before bolsa; reuse mi + noun to name something that belongs to you.
bolsa Bolsa means “bag” in “mi bolsa”. Here it is the item the guest needs help with; use it after a possessive such as mi bolsa when referring to a bag.
Puedo In “Puedo pedir que alguien se reúna con usted...”, Puedo means “I can” and offers to take action for the guest. Puedo is a form of poder; reuse Puedo + infinitive to say what you can do.
pedir In “Puedo pedir que alguien se reúna...”, pedir means “ask” or “request” and introduces a request to another person. The reusable pattern pedir que + clause keeps the requested action after que.
que In “pedir que alguien se reúna con usted”, que introduces the clause describing what is being requested: that someone meet with you. Reuse pedir que + clause when making or reporting such a request.
se In “se reúna con usted”, se is part of the verb phrase for someone meeting with another person. It goes with reúna, a form of reunirse, in this requested meeting.
reúna In “se reúna con usted”, reúna expresses the requested action of meeting with the guest. It is a form of reunirse used after pedir que; reuse pedir que alguien se reúna con + person when arranging a meeting.
usted Usted means “you” for the formal guest in “con usted”. It follows con here, and con usted is a useful polite way to say “with you” in a service interaction.
en In “en el mostrador”, en means “at” and locates the meeting at the desk. Reuse en + place when stating where an action or meeting happens.
mostrador Mostrador means “desk” or “counter” in “en el mostrador”, the reception desk. It follows el after en; use en el mostrador to identify the place where service is handled.
era In “La habitación era muy cómoda”, era means “was” and describes the room in the past. Era is a form of ser; reuse noun + era + adjective for a past description.
muy Muy means “very” in “muy cómoda” and strengthens the description. It is placed before cómoda; reuse muy + adjective to intensify a quality.
cómoda In “La habitación era muy cómoda”, cómoda means “comfortable” and describes the room. It is the feminine form used with habitación; reuse a noun + cómoda when describing a feminine noun as comfortable.
Me In “Me alegra oírlo”, Me means “to me” and identifies the speaker as the person who feels glad. It comes before alegra; the pattern me alegra + thing or clause expresses that something pleases the speaker.
alegra Alegra means “pleases” or “makes glad” in “Me alegra oírlo.” It is a form of alegrar; with me, it says that hearing the guest’s comment makes the speaker glad. Reuse me alegra + thing or clause.
oírlo In “Me alegra oírlo”, oírlo means “to hear it” or “to hear that”, referring back to the positive comment about the room. It combines oír with the attached object pronoun lo; reuse oírlo when the thing heard is already clear from context.
tenga Tenga means “have” in the good wish “Que tenga un viaje seguro”, addressed formally to the guest. Tenga is a form of tener; reuse que tenga + noun phrase when wishing that someone has something.
un In “un viaje seguro”, un means “a” and introduces the singular noun viaje. It comes before viaje; reuse un + noun when referring to one non-specific item or event.
viaje Viaje means “trip” in “un viaje seguro”. It is the travel event being wished safe; use it after un when referring to a trip.
seguro In “un viaje seguro”, seguro means “safe” and describes viaje. It is the form used with this masculine noun; reuse noun + seguro to describe a trip or another masculine noun as safe.

Grammar Points

quisiera + infinitivo

Quisiera hacer el check-out, por favor.

kee-see-EH-rah ah-SAIR el chek-OWT, por fah-VOR.

I would like to check out, please.

“Quisiera” is a polite way to express a wish or request, followed by an infinitive.

¿Podría + infinitivo…?

¿Podría alguien ayudarme, por favor?

poh-DREE-ah al-GYEHN ah-yoo-DAR-meh, por fah-VOR?

Could someone help me, please?

“Podría” makes a request more polite; the infinitive follows directly.

Spanish Vocabulary

ahora adv
ah-OH-rah now
alguien pron
al-GYEHN someone
aquí adv
ah-KEE here
está verb
ehs-TAH is

Sí, aquí está.

habitación noun
ah-bee-tah-see-OWN room
hacer el check-out phrase
ah-SAIR el chek-OWT to check out
haré verb
ah-REH I will do

Ahora le haré el check-out.

llave noun
YAH-beh key
podría verb
poh-DREE-ah could
por favor phrase
por fah-VOR please
quisiera verb
kee-see-EH-rah I would like

Quisiera hacer el check-out.

tiene verb
TYEH-neh do you have

¿Tiene la llave de su habitación?

Quiz

Word Order

Arrange the words in the correct order.

I'd like to check out, please.

Show AnswerQuisiera hacer el check-out, por favor.

Do you have your room key with you?

Show Answer¿Tiene la llave de su habitación?

Yes, here it is.

Show AnswerSí, aquí está.

Spelling

Tap the letters to spell the word.

now

Show Answerahora

here

Show Answeraquí

room

Show Answerhabitación

key

Show Answerllave