Fixing a wrong delivery order | Learn Spanish in English

Sentence explanations

1. Nuestro pedido llegó, pero falta parte del pedido.

   Our delivery arrived, but part of the order is missing.

   Nuestro

   our

   pedido

   delivery

   llegó

   arrived

   pero

   but

   falta

   is missing

   parte

   part

   del pedido

   of the order

   More detail

   Nuestro means “our” here and agrees with the singular masculine noun pedido: nuestro pedido. Possessives agree with the noun they modify in gender and number; the possessor is expressed by the possessive itself, not by the noun’s form. Compare nuestra solicitud (“our request”), where the feminine form agrees with solicitud. Pedido means “delivery” in the first occurrence. It can also mean “order” in other contexts, and the second occurrence has that meaning because parte del pedido refers to part of the order. The form is the masculine singular noun pedido, from pedir (“to ask for; to order”), but its noun meaning here should be learned from the context. Llegó means “arrived.” It is the third-person singular preterite of llegar, used for a completed past event. Example: La caja llegó ayer. — “The box arrived yesterday.” Pero connects two contrasting facts and means “but.” It does not cancel the first fact: the delivery arrived, while the next clause reports a problem with what arrived. Falta means “is missing” in this sentence. It is the third-person singular present form of faltar. Spanish commonly uses faltar with the missing thing as its grammatical subject: Falta una página. — “One page is missing.” Here parte is singular, so the verb is singular: falta parte. Parte means “part” or “portion.” It is a singular feminine noun. In falta parte del pedido, it identifies what is missing without specifying exactly which items are absent. Del pedido means “of the order.” Del is the contraction of de (“of/from”) and el (“the”); it is written as one word. Pedido here means “order,” not “delivery,” because the phrase describes the whole of which the missing part is a portion. The following context also uses del pedido for “of the order.” Together, Nuestro pedido llegó means “Our delivery arrived.” Pero falta parte del pedido adds the contrasting fact “but part of the order is missing.” The complete utterance therefore means: “Our delivery arrived, but part of the order is missing.”

2. Revisa los detalles del pedido antes de contactar con atención al cliente.

   Check the order details before contacting support.

   Revisa

   check; review

   detalles

   details

   pedido

   order

   antes de

   before

   contactar

   contact; get in touch with

   atención al cliente

   customer support

   More detail

   Revisa means “check” here and is the affirmative command form for tú (one listener), from revisar. The infinitive is useful for naming the action: revisar = “to check/review.” Example: Revisa la lista. — “Check the list.” detalles refers to individual pieces of information or features. It is the plural of detalle; the singular is detalle. Here, los detalles means “the details,” with los agreeing with the masculine plural noun. Example: Faltan algunos detalles. — “Some details are missing.” pedido means “order” in this sentence. It is a masculine noun, so el pedido is “the order”; after del—the contraction of de + el—the phrase is del pedido. In the supplied context, this is the order whose contents are being checked. Example: El pedido llegó. — “The order arrived.” antes de introduces something that happens earlier. Before a verb, it is followed by the infinitive: antes de contactar = “before contacting.” Example: Llama antes de salir. — “Call before leaving.” contactar is the infinitive “to contact” or “to get in touch with.” After antes de, the infinitive keeps the action general rather than marking a separate subject. Example: Necesito contactar con Ana. — “I need to contact Ana.” atención al cliente is the established expression for “customer support” or “customer service.” In contactar con atención al cliente, con marks the service or people being contacted; al is the contraction of a + el in al cliente. cliente means “customer” or “client,” and here it is part of the service name rather than a separately identified individual. Example: La atención al cliente respondió. — “Customer support responded.” Together, Revisa los detalles del pedido means “Check the order details.” antes de contactar con atención al cliente adds the time condition “before contacting customer support.” The complete utterance is therefore: “Check the order details before contacting support.”

3. La bolsa no coincide con lo que pedimos.

   The bag does not match what we requested.

   bolsa

   bag

   coincide

   matches

   lo que

   what; that which

   pedimos

   we requested

   More detail

   bolsa means “bag” here. It is a feminine singular noun, so the article is la. The noun itself names the item being evaluated; Spanish gender is a grammatical property and does not describe the bag’s physical characteristics. coincide comes from coincidir, “to match” or “to coincide.” It is the third-person singular present form, agreeing with la bolsa. With con, the reusable pattern is coincidir con algo (“to match something”): La descripción coincide con la bolsa. means “The description matches the bag.” lo que is a fixed relative construction meaning “what” or “that which.” Here, lo is neuter and does not refer to a masculine noun; together with que it introduces the thing that was requested. A reusable example is Entiendo lo que dices. — “I understand what you are saying.” pedimos comes from pedir, “to request” or “to ask for.” It is first-person plural: the subject is “we,” even though Spanish does not state a separate subject pronoun here. This form is identical in the present (we request) and the preterite (we requested); the fixed translation and sentence meaning select the preterite reading here. For example, Ayer pedimos una bolsa nueva. means “Yesterday we requested a new bag.” The word no negates coincide, producing no coincide con (“does not match”). The whole sentence assembles as La bolsa (“the bag”) + no coincide con (“does not match”) + lo que pedimos (“what we requested”): “The bag does not match what we requested.” This is a neutral way to identify a mismatch between the bag and the earlier request.

4. Haz una foto de la bolsa para que puedas explicar claramente el problema.

   Take a photo of the bag so you can explain the problem clearly.

   Haz

   take

   foto

   photo

   bolsa

   bag

   para que

   so that

   puedas

   can

   explicar

   explain

   claramente

   clearly

   problema

   problem

   More detail

   Haz is the affirmative command form of hacer for tú singular: “take/do.” It is irregular, so it is not formed by simply adding the usual ending to the infinitive. Example: Haz una pausa. — “Take a break.” foto means “photo.” The phrase una foto means “a photo”; una is an indefinite article, not by itself a claim about a numerical quantity beyond introducing one item in this expression. Example: Quiero una foto. — “I want a photo.” bolsa means “bag.” Here, de la bolsa identifies what the photo is of: “of the bag.” The noun is feminine, which is why the article is la. Example: La bolsa está aquí. — “The bag is here.” para que introduces a purpose clause, commonly translated “so that.” It is followed here by a subjunctive verb because the clause expresses the intended result or purpose of the command. Example: Habla despacio para que pueda entender. — “Speak slowly so that I can understand.” puedas is the present subjunctive form of poder for tú singular. In para que puedas, it means “so that you can,” referring to the person being addressed. The subjunctive is selected by the purpose expression para que; it is not a command itself. Compare puedes (“you can” in an indicative statement or question) with puedas in a purpose clause. explicar is the infinitive “to explain.” After the conjugated modal puedas, Spanish uses the infinitive: puedas explicar means “you can explain.” Example: Puedes explicar el problema. — “You can explain the problem.” claramente means “clearly” and describes how the explaining is done. It is an adverb; claro is the related adjective meaning “clear,” while claramente modifies a verb rather than a noun. Example: Explica claramente la situación. — “Explain the situation clearly.” problema means “problem.” In el problema, the masculine singular article el agrees with this noun. Example: El problema continúa. — “The problem continues.” Together, Haz una foto de la bolsa gives the command “Take a photo of the bag.” para que puedas explicar claramente el problema adds its purpose: “so you can explain the problem clearly.” The complete utterance is therefore: “Take a photo of the bag so you can explain the problem clearly.”

5. ¿Debería pedirles que envíen la comida que falta?

   Should I ask them to send the missing meal?

   Debería

   should I

   pedirles

   ask them

   envíen

   send

   la comida

   the meal

   que falta

   that is missing

   More detail

   Debería is the conditional form of deber for yo or él/ella/usted. Here, with the implied subject yo, it expresses a tentative suggestion or request for advice: “Should I…?” Compare debo (“I must / should”) with debería (“I should / ought to,” often softer). Example: ¿Debería llamar ahora? — “Should I call now?” pedirles combines the infinitive pedir (“to ask for; to request”) with the indirect-object clitic les (“to them”). In this sentence, les refers to the people who would send the meal, as identified by the fixed translation. A useful pattern is pedirle(s) a alguien que + subjunctive: Les pido que esperen. — “I ask them to wait.” The clitic les marks the recipients of the request; it does not mean “it” or “them” as a direct object here. envíen is the present subjunctive of enviar (“to send”), in the third-person plural form. The request construction pedirles que requires this mood because the sending is requested rather than presented as an established fact. The accent marks the stress in envíen. Example: Quiero que envíen el paquete. — “I want them to send the package.” la comida is the feminine singular noun phrase “the meal” here. Comida can also mean “food” in other contexts; the fixed translation selects the meal-related meaning in this utterance. The feminine singular article la matches the noun comida. Example: La comida llega a las ocho. — “The meal arrives at eight.” que falta is a relative clause modifying la comida: literally, “that is missing” or “that is lacking.” Falta is the third-person singular present form of faltar, and its singular form matches the singular noun comida. The pattern el/la + noun + que falta is reusable for a missing item: Necesito la llave que falta. — “I need the missing key.” Together, Debería pedirles asks whether the speaker ought to make a request of them, and que envíen la comida que falta states the requested action: that they send the meal that is missing. The complete meaning is: “Should I ask them to send the missing meal?”

6. Pide primero el producto que falta si todos pueden esperar.

   Ask for the missing item first if everyone can wait.

   Pide

   Ask for

   primero

   first

   producto

   item; product

   falta

   is missing

   si

   if

   todos

   everyone; all

   pueden

   can

   esperar

   wait

   More detail

   Pide is the affirmative command form of pedir for tú singular: “ask for/request.” The same verb appears as pedir in the infinitive, as in ¿Debería pedirles...? (“Should I ask them...?”). The command is directed to one listener. primero is an adverb meaning “first.” It places the request before other possible actions. producto means “product” or “item.” Its plural is productos. Here it is the noun modified by the following relative clause que falta, so the phrase refers to the item that is missing. falta is the third-person singular present form of faltar, “to be missing” or “to be lacking.” In el producto que falta, que refers back to el producto and functions as the subject of falta; the singular form matches that antecedent. Example: Falta una llave. — “A key is missing.” si introduces a condition and means “if.” It does not mean the accented question-word sí (“yes”). todos is a plural form meaning “everyone” here. It can also mean “all,” depending on the noun or group understood. Example: Todos pueden entrar. — “Everyone can come in.” pueden is the third-person plural present form of poder, “can” or “be able to.” Poder is followed by an infinitive: pueden esperar means “can wait.” esperar is the infinitive “to wait.” After poder, the infinitive stays unchanged; the conjugated form is pueden. Together, Pide primero el producto que falta means “Ask for the missing item first.” The conditional clause si todos pueden esperar adds the condition “if everyone can wait.” Thus the whole utterance is: “Ask for the missing item first if everyone can wait.”

7. La aplicación dice que la cocina puede prepararlo de nuevo pronto.

   The app says the kitchen can prepare it again soon.

   aplicación

   app

   dice

   says

   cocina

   kitchen

   puede

   can

   prepararlo

   prepare it

   de nuevo

   again

   pronto

   soon

   More detail

   aplicación means “application” here, specifically an app. It is a feminine noun, so the article is la: la aplicación. Example: La aplicación funciona. — “The app works.” dice is the present-tense form of decir for a third-person singular subject: “says” or “is saying.” In this sentence, the subject is la aplicación. The pattern X dice que ... introduces the content of what X says. Example: El mensaje dice que llega hoy. — “The message says that it arrives today.” cocina means “kitchen” here. It is a feminine noun: la cocina. In this sentence, the kitchen is presented as the agent of preparar, not as the thing receiving the preparation. Example: La cocina prepara la comida. — “The kitchen prepares the food.” puede is the third-person singular present form of poder, “can” or “is able to.” The subject is la cocina, so the form is singular. Poder is followed by an infinitive: puede preparar means “can prepare.” Example: La cocina puede ayudar. — “The kitchen can help.” prepararlo combines the infinitive preparar, “to prepare,” with the direct-object pronoun lo, “it”: preparar + lo. The pronoun is attached to the end of the infinitive. Here, lo refers to an unspecified thing or object represented as “it”; the fixed sentence and translation do not identify it by noun. Example: Puedo prepararlo. — “I can prepare it.” With a feminine noun, Spanish uses la instead: Puedo prepararla. — “I can prepare it.” de nuevo is a reusable adverbial expression meaning “again” or “anew.” Example: Vamos a intentarlo de nuevo. — “We are going to try it again.” pronto means “soon,” indicating that the preparation is expected in the near future. It can also mean “early” in other contexts, so its precise meaning comes from the sentence. Example: Volveremos pronto. — “We will return soon.” Together, La aplicación dice que introduces the app’s statement. Inside that statement, la cocina puede prepararlo says that the kitchen is able to prepare it, while de nuevo adds repetition and pronto places the action soon. The whole utterance means: “The app says the kitchen can prepare it again soon.”

8. Asegúrate de que todavía pueda llegar en buen estado.

   Make sure it can still arrive in good condition.

   Asegúrate de que

   make sure that

   todavía

   still

   pueda

   can; is able to

   llegar

   arrive

   buen

   good

   estado

   condition

   More detail

   Asegúrate de que is a reusable way to tell one person informally, using tú, “make sure that …”. Asegúrate is the affirmative tú command of asegurarse; the reflexive pronoun te is attached to the command form. The following clause begins with de que, and the verb in that clause is in the subjunctive because it expresses what must be ensured. Example: Asegúrate de que todo esté listo. — “Make sure everything is ready.” todavía means “still” here: the possibility remains at the relevant time. Example: Todavía funciona. — “It still works.” pueda comes from poder and is a present subjunctive form. In this sentence it expresses ability or possibility inside the de que clause. Its form can correspond to first-person singular or third-person singular; here the intended meaning is “it can,” as shown by the fixed translation, while the specific referent of “it” is not identified. Compare puede (present indicative, “can/is able to” in a statement) with pueda in this subordinate clause. Example: Es posible que pueda venir. — “It is possible that they/he/she can come.” llegar is the infinitive “to arrive.” It follows pueda: pueda llegar means “can arrive.” After a conjugated form of poder, the following verb remains in the infinitive. Example: Puede llegar mañana. — “It can arrive tomorrow.” buen means “good” in this phrase. It is the shortened form of the adjective bueno used before a masculine singular noun: buen estado. The adjective agrees with estado, not with the verb or with llegar. Example: un buen resultado — “a good result.” estado is the masculine singular noun “condition” here. The construction en buen estado means “in good condition”; en introduces the condition in which something arrives or remains. Example: El producto llegó en buen estado. — “The product arrived in good condition.” Together, Asegúrate de que sets up the instruction, todavía pueda llegar says that the item can still arrive, and en buen estado specifies the desired condition on arrival. The complete meaning is: “Make sure it can still arrive in good condition.”

9. Pediré amablemente el producto que falta.

   I will request the missing item politely.

   Pediré

   I will request

   amablemente

   politely

   producto

   item; product

   que falta

   that is missing

   More detail

   Pediré is the first-person singular future form of pedir (“to request” or “to ask for”). The ending -é marks “I will …”: pediré = “I will request.” This is a statement about a future action, not an imperative telling someone else to request something. amablemente is an adverb meaning “politely.” It describes how the requesting will be done. It is related to the adjective amable (“kind” or “polite”); the adverb modifies the action rather than the product. producto is a masculine singular noun meaning “product” or, in this context, “item.” The article el matches its masculine singular form: el producto. The noun can refer to an item being requested without specifying its exact type. que falta means “that is missing.” Here, que introduces a relative clause referring to el producto, and falta is the third-person singular present form of faltar (“to be missing” or “to be lacking”). The product is the thing described as missing. Compare the reusable pattern el/la [noun] que falta = “the [noun] that is missing.” Together, el producto que falta means “the missing item,” literally “the product that is missing.” The sentence then combines the future action, its manner, and its object: Pediré amablemente el producto que falta. = “I will request the missing item politely.”

10. Incluye la foto y los detalles del pedido para que atención al cliente pueda ayudar.

    Include the photo and order details so support can help.

    Incluye

    Include

    la foto

    the photo

    los detalles

    the details

    del pedido

    of the order

    para que

    so that

    atención al cliente

    customer support

    pueda

    can

    ayudar

    help

    More detail

    Incluye means “include” here and is the affirmative command form for tú singular. Its base verb is incluir; compare incluya for usted singular and incluyan for ustedes plural. The command addresses one person using the informal tú form. la foto means “the photo.” Foto is a feminine noun, so the article is la. A useful contrast is el detalle, which is masculine and takes el. los detalles means “the details.” The noun detalle is masculine; detalles is its plural, so it takes los. The singular form is el detalle. del pedido means “of the order.” Del is the contraction of de + el. Pedido is masculine here and means an order or request for goods; its plural is pedidos. para que introduces the purpose of the request: “so that.” In Spanish, this purpose clause uses the subjunctive. It is different from para followed directly by an infinitive, as in para ayudar (“in order to help”), when the understood subject is the same. atención al cliente is the fixed expression “customer support” or “customer service.” Literally, atención is “attention/service,” and al is a + el; together, al cliente identifies the customer as the service context. The expression functions as the support provider in this sentence. pueda is the present subjunctive form of poder (“to be able to, can”). It is third-person singular, agreeing with atención al cliente: “so that customer support can...” The subjunctive appears because para que introduces a desired purpose rather than a standalone assertion. ayudar is the infinitive “to help.” After pueda, Spanish uses the infinitive: pueda ayudar = “can help.” The verb ayudar commonly takes a person or group as its object, as in ayudar a alguien (“help someone”). Together, Incluye la foto y los detalles del pedido gives the tú command to include two things: the photo and the order details. para que atención al cliente pueda ayudar gives the purpose: this information is included so that customer support can help. The whole utterance means: “Include the photo and order details so support can help.”