Renewing a library book when the online account fails | Learn French in English

French lesson set in a contemporary Paris everyday setting: At a library, one adult plans how to renew a book after an online account fails and checks whether another hold prevents renewal..

EN → FR / Level: B1

About This Lesson

Use Renewing a library book when the online account fails to practice French conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

J'ai essayé de renouveler mon livre en ligne, mais mon compte ne se chargeait pas.

zhay eh-say-YAY duh ruh-noo-vuh-LAY mohn LEE-vruh ahn LEEN, meh mohn kohnt nuh suh shahr-ZHAY pah. I tried to renew my book online, but my account wouldn't load.
B

Appelle la bibliothèque avant la date de retour.

ah-PELL lah bee-blee-oh-TEK ah-VAHN lah daht duh ruh-TOOR. Call the library before the due date passes.
A

Cela m'inquiète, parce que le livre doit être rendu aujourd'hui.

suh-LAH mahn-KEE-ET, parss kuh luh LEE-vruh dwah ETR ruhn-DOO oh-zhoor-DWEE. I'm worried because the book is due today.
B

Ils pourront peut-être prolonger le prêt s'ils voient qu'il y a eu un problème de connexion.

eel poor-ROHN peut-ETR proh-lohn-ZHAY luh PRAY seel VWAH keel yah OO uhn proh-BLEM duh koh-NEK-SYOHN. They may extend it if they can see there was a login problem.
A

Et si quelqu'un l'avait réservé ?

ay see kel-KUN lah-VAY ray-zair-VAY? What if someone has reserved it?
B

Alors, ils ne pourront probablement pas le renouveler, même par téléphone.

ah-LOR, eel nuh poor-ROHN proh-bah-bluh-MAHN pah luh ruh-noo-vuh-LAY, mem par tay-lay-FOHN. Then they probably won't be able to renew it, even by phone.
A

Je demanderai s'il y a des réservations avant de supposer que je peux le garder.

zhuh duh-mahn-duh-RAY seel yah day ray-zair-vah-SYOHN ah-VAHN duh soo-poh-ZAY kuh zhuh puh luh gahr-DAY. I'll ask about holds before I assume I can keep it.
B

S'il y a une réservation, rends-le aujourd'hui et emprunte-le à nouveau plus tard.

seel yah oon ray-zair-vah-SYOHN, rahn-luh oh-zhoor-DWEE ay ahn-PROONT-luh ah noo-VOH ploo TAR. If there is a hold, return it today and borrow it again later.
A

Je réinitialiserai aussi mon mot de passe pendant que j'y serai.

zhuh ray-ee-nee-tyah-lee-zuh-RAY oh-SEE mohn moh duh PAHSS puhndahn kuh zhee sair-AY. I'll reset my password while I'm there too.
B

Cela devrait rendre le prochain renouvellement moins stressant.

suh-LAH duh-VRAY rahn-DRUH luh proh-SHAN ruh-noo-vuh-LUH-MAHN mwan stray-SAHN. That should make the next renewal less stressful.

Word by Word

J'ai «J'ai» means “I have” here as part of the completed action «J'ai essayé», meaning “I tried.” It is the first-person form of avoir used with «essayé»; a reusable pattern is «J'ai + past participle» for a completed action.
essayé «essayé» means “tried” in «J'ai essayé de renouveler». With «essayer de», it introduces an action that someone attempted. A reusable pattern is «essayer de + infinitive», such as «essayer de comprendre» in a new example.
de «de» links «essayé» to the action attempted in «essayer de renouveler», so the construction means “to try to renew.” A common reusable pattern is «essayer de + infinitive».
renouveler «renouveler» means “to renew” the library book. It is the infinitive after «essayer de». A reusable pattern is «renouveler un abonnement» in a new example.
mon «mon» means “my” and shows that the book belongs to or is associated with the speaker in «mon livre». It comes before the singular noun it describes; a reusable pattern is «mon + noun».
livre «livre» means “book” in «mon livre». Here it is the item the speaker tried to renew and may need to return. A reusable pattern is «emprunter un livre» in a new example.
en «en» helps form «en ligne», meaning “online” in this dialogue. It is used with «ligne» rather than translated separately here. A common reusable pattern is «faire quelque chose en ligne».
ligne «ligne» means “line,” but in «en ligne» the whole expression means “online.” The expression describes an action carried out through the internet, as in «renouveler mon livre en ligne».
mais «mais» means “but” and introduces the problem that contrasts with the attempted renewal: «mais mon compte ne se chargeait pas». It is reusable for connecting an expectation with an opposing fact.
compte «compte» means “account” in «mon compte». Here it is the online library account that failed to load. A reusable pattern is «un compte en ligne» in a new example.
ne «ne» is the first part of the negative expression «ne se chargeait pas», meaning that the account was not loading. In standard written French, «ne» is used with «pas» around the verb phrase.
se «se» belongs to «se charger» in «mon compte ne se chargeait pas»; it helps express that the account itself was loading. A reusable pattern is «une page se charge» for a page loading in a new example.
chargeait «chargeait» means “was loading” in «mon compte ne se chargeait pas». The form presents the loading problem as an ongoing situation at that time. A reusable pattern is «la page se chargeait» in a new example.
pas «pas» completes the negative expression «ne se chargeait pas», meaning “was not loading.” It normally works with «ne» to negate the verb phrase in standard written French.
Appelle «Appelle» means “call” in the advice «Appelle la bibliothèque». It directly tells one person what to do. A reusable pattern is «Appelle + person or place» when asking someone to make a call.
la «la» means “the” before the feminine singular noun «bibliothèque» in «la bibliothèque». It identifies a specific library known in the conversation. A reusable pattern is «la + singular noun».
bibliothèque «bibliothèque» means “library” in «Appelle la bibliothèque». It is the place the speaker should contact about the renewal. A reusable pattern is «aller à la bibliothèque» in a new example.
avant «avant» means “before” in «avant la date de retour». It places the call earlier than the due date. A reusable pattern is «avant + noun» for a deadline or earlier event.
date «date» means “date” in «la date de retour». Together with «de retour», it identifies the date connected with returning the book. A reusable pattern is «la date de + event».
retour «retour» means “return” in «la date de retour», the date by which the book must be returned. It follows «date de» to specify what the date concerns. A reusable pattern is «un billet de retour» in a new example.
Cela «Cela» means “that” or “it” and refers to the fact that the book must be returned today in «Cela m'inquiète». It can point back to a situation just mentioned.
m'inquiète «m'inquiète» means “worries me” in «Cela m'inquiète». The pronoun «m'» identifies the person affected, while «inquiète» expresses the worry caused by «Cela». A reusable pattern is «Cela m'inquiète» when a situation causes concern.
parce «parce» is part of the fixed conjunction «parce que» in «parce que le livre doit être rendu aujourd'hui». The whole expression introduces the reason for being worried.
que «que» completes «parce que», which introduces the reason «le livre doit être rendu aujourd'hui». In this dialogue, it connects the explanation to «Cela m'inquiète».
le «le» means “the” before «livre» in «le livre doit être rendu aujourd'hui». It identifies the specific book already being discussed. A reusable pattern is «le + singular masculine noun».
doit «doit» indicates that the book is due to be returned in «le livre doit être rendu aujourd'hui». With «être rendu», it expresses an obligation or required status. A reusable pattern is «quelque chose doit être + past participle».
être «être» means “be” in the passive construction «doit être rendu», which says that the book must be returned. It follows «doit» and helps form the required action.
rendu «rendu» means “returned” in «doit être rendu aujourd'hui». Together with «doit être», it describes the book as the item that must be returned. A reusable pattern is «être rendu» for an item being given back.
aujourd'hui «aujourd'hui» means “today” and sets the deadline in «doit être rendu aujourd'hui». It is useful when specifying that an action must happen on the current day.
Ils «Ils» means “they” in «Ils pourront peut-être prolonger le prêt». It refers to the library staff or people responsible for the loan. A reusable pattern is «Ils + verb» when discussing what another group may do.
pourront «pourront» means “will be able to” in «Ils pourront peut-être prolonger le prêt». With «peut-être», it expresses a possible ability or permission in the future. A reusable pattern is «pourront + infinitive».
peut-être «peut-être» means “perhaps” or “maybe” in «Ils pourront peut-être prolonger le prêt» and marks uncertainty. The form combines «peut», related to “can,” and «être», “be,” but together they function as one expression meaning “maybe.”
prolonger «prolonger» means “extend” in «prolonger le prêt». It is the infinitive after «pourront» and refers to extending the loan period. A reusable pattern is «prolonger un délai» in a new example.
prêt «prêt» means “loan” in «prolonger le prêt». Here it refers to the library loan of the book, not to a person being ready. A reusable pattern is «un prêt de bibliothèque» in a new example.
s'ils «s'ils» means “if they” in «s'ils voient». It combines «si» and «ils» and introduces the condition under which the library may extend the loan. A reusable pattern is «si + ils + verb».
voient «voient» means “see” in «s'ils voient qu'il y a eu un problème». It describes what the library staff may recognize before deciding about the loan. A reusable pattern is «voir que + clause».
qu'il «qu'il» introduces the content of what they may see in «qu'il y a eu un problème de connexion». Here it is followed by «y a eu» to express that there was a problem. It combines «que» and «il» in the written form.
y «y» is part of «il y a eu», the expression meaning “there was” in «qu'il y a eu un problème de connexion». It helps form the impersonal expression for saying that something existed or happened.
a «a» is part of «il y a eu», which means “there was” in «il y a eu un problème de connexion». In this expression, it does not mean that a person possesses something.
eu «eu» completes the past expression «il y a eu», meaning “there was” or “there has been.” Here it refers to the past login problem that affected the account.
un «un» means “a” or “one” before «problème» in «un problème de connexion». It introduces one unspecified problem. A reusable pattern is «un + singular masculine noun».
problème «problème» means “problem” in «un problème de connexion». It identifies the difficulty that prevented the account from loading. A reusable pattern is «un problème de + noun».
connexion «connexion» means “connection” in «un problème de connexion». In this library context, it refers to the login or online connection problem. A reusable pattern is «un problème de connexion» for an access problem.
Et «Et» means “and” at the beginning of «Et si quelqu'un l'avait réservé ?». Here it helps introduce a new possibility for consideration. A reusable pattern is «Et si... ?» when asking what would happen under a condition.
si «si» means “if” in «Et si quelqu'un l'avait réservé ?». With «Et», the expression asks what would happen if someone had reserved the book. A reusable pattern is «Et si + situation» for raising a possible concern.
quelqu'un «quelqu'un» means “someone” in «si quelqu'un l'avait réservé». It refers to an unspecified person who may have reserved the book. A reusable pattern is «quelqu'un + verb» when the person is unknown or unimportant.
l'avait «l'avait» means “had it” in «l'avait réservé», where «l'» refers to the book. It combines the object pronoun for “it” with «avait» and is used with «réservé» to describe an earlier reservation.
réservé «réservé» means “reserved” in «quelqu'un l'avait réservé». Together with «l'avait», it says that someone had placed a reservation on the book. A reusable pattern is «réserver un livre».
Alors «Alors» means “then” in «Alors, ils ne pourront probablement pas le renouveler». It introduces the consequence of the possibility that someone reserved the book. A reusable pattern is «Alors, ...» when drawing a conclusion.
probablement «probablement» means “probably” and makes the statement in «ils ne pourront probablement pas le renouveler» less than certain. It can be placed near the verb or verb phrase to express a strong possibility.
même «même» means “even” in «même par téléphone». It emphasizes that the restriction would apply even when trying to renew by phone. A reusable pattern is «même + method or situation» to add an unexpected case.
par «par» means “by” in «par téléphone», identifying the method used to contact the library. A reusable pattern is «par + method», such as «par email» in a new example.
téléphone «téléphone» means “phone” in «par téléphone». The whole expression «par téléphone» means “by phone” and describes how the renewal might be attempted.
Je «Je» means “I” in «Je demanderai». It identifies the speaker as the person who will ask about reservations. A reusable pattern is «Je + verb» for stating one’s own action.
demanderai «demanderai» means “will ask” in «Je demanderai s'il y a des réservations». It presents the speaker's planned future action. A reusable pattern is «demander si + clause» when asking whether something is the case.
s'il «s'il» means “if” or “whether there is” in «s'il y a des réservations». It combines «si» and «il» and introduces the information the speaker plans to ask for. The reusable pattern is «demander s'il y a + noun».
des «des» means “some” or introduces a plural noun in «des réservations». It indicates that the speaker is asking whether any reservations exist. A reusable pattern is «des + plural noun».
réservations «réservations» means “reservations” or library holds in «s'il y a des réservations». It refers to other people waiting for the book. A reusable pattern is «avoir une réservation sur un livre» in a new example.
supposer «supposer» means “assume” in «avant de supposer que je peux le garder». It describes accepting something as true before checking it. A reusable pattern is «supposer que + clause».
peux «peux» means “can” in «je peux le garder». It expresses the speaker's possible permission or ability to keep the book. A reusable pattern is «je peux + infinitive».
garder «garder» means “keep” in «je peux le garder». It refers to continuing to have the library book instead of returning it. A reusable pattern is «garder quelque chose».
une «une» means “a” or “one” before «réservation» in «S'il y a une réservation». It introduces one possible reservation. A reusable pattern is «une + singular feminine noun».
rends-le «rends-le» means “return it” in the instruction «rends-le aujourd'hui». It combines the command «rends» with «le», which refers to the book. A reusable pattern is «verb + le» in a direct instruction to do something with a masculine object.
emprunte-le «emprunte-le» means “borrow it” in «emprunte-le à nouveau plus tard». It combines the command «emprunte» with «le», referring to the book. A reusable pattern is «emprunter + object» when taking an item out temporarily.
à «à» is part of the expression «à nouveau», which means “again” in «emprunte-le à nouveau plus tard». It should be learned with «nouveau» here rather than translated separately.
nouveau «nouveau» completes «à nouveau», meaning “again” in «emprunte-le à nouveau plus tard». The expression describes repeating the borrowing at a later time.
plus «plus» is part of «plus tard», meaning “later” in «à nouveau plus tard». Together with «tard», it places the action at a later time rather than meaning simply “more.”
tard «tard» means “late” and in «plus tard» the whole expression means “later.” It indicates that the book may be borrowed again after the current situation is resolved.
réinitialiserai «réinitialiserai» means “will reset” in «Je réinitialiserai aussi mon mot de passe». It describes a planned future action involving the password. A reusable pattern is «réinitialiser + account detail».
aussi «aussi» means “also” or “too” in «réinitialiserai aussi mon mot de passe». It adds the password reset to the other action the speaker plans to take. It can usually be placed near the verb or the added information.
mot «mot» means “word,” but in «mot de passe» the whole expression means “password.” It is used with «de passe» as a fixed expression, not as a separate ordinary word meaning “word” here.
passe «passe» is part of the fixed expression «mot de passe», meaning “password.” Together with «mot» and «de», it names the secret used to access the online account.
pendant «pendant» means “during” in «pendant que j'y serai». With «que», it introduces the time during which another action will happen. A reusable pattern is «pendant que + clause» for “while.”
j'y «j'y» means “I there” in «pendant que j'y serai», referring to being at the library. It combines «je» with «y», which points to a place already understood from the conversation. A reusable pattern is «j'y vais» for “I’m going there” in a new example.
serai «serai» means “will be” in «j'y serai». With «y», it says that the speaker will be there at the time of the password reset. A reusable pattern is «je serai + place or state».
devrait «devrait» means “should” in «Cela devrait rendre le prochain renouvellement moins stressant». It expresses an expected result rather than a guaranteed one. A reusable pattern is «Cela devrait + infinitive» when predicting a likely effect.
rendre «rendre» means “make” in «rendre le prochain renouvellement moins stressant». The construction describes causing something to have a certain quality. A reusable pattern is «rendre + object + adjective».
prochain «prochain» means “next” in «le prochain renouvellement». It identifies the renewal that will happen after the current one. A reusable pattern is «le prochain + noun».
renouvellement «renouvellement» means “renewal” in «le prochain renouvellement». It names the future renewal of the library loan. A reusable pattern is «le renouvellement de + noun» in a new example.
moins «moins» means “less” in «moins stressant». It reduces the degree of the quality expressed by «stressant». A reusable pattern is «moins + adjective» for saying that something has a quality to a lower degree.
stressant «stressant» means “stressful” in «rendre le prochain renouvellement moins stressant». It describes the renewal as causing less stress after the account problem is fixed. A reusable pattern is «une situation stressante» in a new example.

Grammar Points

s'inquiéter → m'inquiète

Cela m'inquiète.

suh-LAH mahn-KEE-ET

That worries me.

The reflexive pronoun changes with the subject and comes before the verb: me becomes m' before a vowel.

je + radical + -ai

Je demanderai par téléphone.

zhuh duh-mahn-duh-RAY par tay-lay-FOHN

I will ask by phone.

The simple future uses the infinitive stem plus -ai for je, as in demanderai and réinitialiserai.

French Vocabulary

avant prep
ah-VAHN before

avant la date de retour

bibliothèque noun
bee-blee-oh-TEK library

la bibliothèque

compte noun
kohnt account

mon compte

date de retour phrase
daht duh ruh-TOOR due date

avant la date de retour

en ligne adv
ahn LEEN online

renouveler mon livre en ligne

essayer verb
eh-say-YAY to try essayé

J'ai essayé de renouveler mon livre.

livre noun
LEEVR book

mon livre

prolonger verb
proh-lohn-ZHAY to extend

prolonger le prêt

rendre verb
RAHNDR to return rendu

le livre doit être rendu aujourd'hui

renouveler verb
ruh-noo-vuh-LAY to renew

J'ai essayé de renouveler mon livre en ligne.

s'inquiéter verb
sahn-kee-ay-TAY to worry m'inquiète

Cela m'inquiète

se charger verb
suh shahr-ZHAY to load se chargeait

mon compte ne se chargeait pas

Quiz

Word Order

Arrange the words in the correct order.

What if someone has reserved it?

Show AnswerEt si quelqu'un l'avait réservé ?

Spelling

Tap the letters to spell the word.

book

Show Answerlivre

account

Show Answercompte

library

Show Answerbibliothèque

to renew

Show Answerrenouveler