Checking out and getting help with a bag | Learn Japanese in English

Japanese lesson set in a contemporary Tokyo everyday setting: At a hotel reception desk, a guest checks out, returns the room key, and asks for help with a bag..

EN → JA / Level: A2

About This Lesson

Use Checking out and getting help with a bag to practice Japanese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

チェックアウトをお願いします。

chek-koo-OW-toh oh-neh-guy-shee-MAHSS I'd like to check out, please.
B

お部屋の鍵をお持ちですか。

oh-HEH-yah noh KAH-gee oh oh-MOH-chee dess kah Do you have your room key with you?
A

はい、こちらです。

high, koh-CHEE-rah dess Yes, here it is.
B

ただいまチェックアウトの手続きをします。

tah-dah-EE-mah chek-koo-OW-toh noh teh-tsoo-zoo-kee oh shee-MAHSS I'll check you out now.
A

バッグを運ぶのを手伝っていただけますか。

KOH-doh sahm-wuhn hah-koh-BOO noh oh teh-tsoo-DAHT-teh ee-tah-dah-KEH-mahss kah Could someone help me with my bag?
B

フロントでお待ちするように、誰かに頼めます。

foo-ROHN-toh deh oh-MAH-chee soo-roo yoh-oo-nee, dah-REH-kah nee tah-NOH-meh-mahss I can ask someone to meet you at the desk.
A

部屋はとても快適でした。

heh-YAH wah toh-teh-MOH kyeh-TEH-kee deh-SHEE-tah The room was very comfortable.
B

それを聞いてうれしいです。

soh-REH oh KEE-ee-teh oo-reh-SHEE dess I'm glad to hear that.
B

どうぞお気をつけてお帰りください。

doh-zoh oh-kee oh tsoo-keh-teh oh-kah-REE koo-DAH-sigh Have a safe trip.

Word by Word

チェックアウト チェックアウト means checking out of the hotel in チェックアウトをお願いします. It is the hotel service the guest is requesting. A reusable pattern is Xをお願いします when requesting a service at a desk.
を を marks チェックアウト as the object of the request in チェックアウトをお願いします. It shows what the speaker is asking for. A reusable pattern is a noun followed by をお願いします.
お願いします お願いします politely means “please” or “I request this” in チェックアウトをお願いします. Here it turns the service name into a courteous request. It is useful at a hotel, shop, or service desk when asking for something.
お部屋 お部屋 means “room” in the polite hotel expression お部屋の鍵. The お gives the room reference a polite tone in this service interaction. A reusable pattern is お部屋のX for something belonging to or associated with the room.
の の links お部屋 and 鍵 in お部屋の鍵, meaning “the room’s” or “room.” It connects a noun that describes or identifies another noun. A reusable pattern is AのB, meaning B associated with A.
鍵 鍵 means “key” in お部屋の鍵, the room key the guest is carrying and returning. It identifies the item being checked at reception. A reusable pattern is 部屋の鍵 when referring to a hotel room key.
お持ち お持ち means “have” or “carry” in お部屋の鍵をお持ちですか. It is polite wording for asking whether someone has an item with them. A reusable pattern is Xをお持ちですか when asking politely whether someone has X.
です です gives お持ちですか a polite statement form before the question marker か. In this dialogue, it helps make the staff member’s question courteous. A reusable pattern is Xですか for a polite question about X.
か か marks お部屋の鍵をお持ちですか as a question. It turns the polite statement into a request for confirmation. A reusable pattern is Xですか when asking whether something is so.
はい はい means “yes” in はい、こちらです. The guest uses it to confirm and then present the key. It is a common polite response before giving information or handing something over.
こちら こちら means “here” or “this one” when the guest presents the key in はい、こちらです. It directs the listener’s attention to the item being shown. A reusable pattern is こちらです when identifying or offering something nearby.
ただいま ただいま means “right now” in ただいまチェックアウトの手続きをします. Here it politely announces that the receptionist will begin the procedure immediately. A reusable pattern is ただいまXします when announcing an action that is starting now.
手続き 手続き means “procedure” in チェックアウトの手続きをします. It refers to the administrative steps for checking out. A common service-desk pattern is Xの手続きをします when carrying out a procedure.
します します means “do” or “carry out” in 手続きをします. Here the receptionist says they will carry out the checkout procedure. A reusable pattern is Xをします when saying that someone performs or carries out X.
バッグ バッグ means “bag” in バッグを運ぶ. It is the guest’s item that needs to be carried. A reusable pattern is Xを運ぶ when describing carrying or transporting an item.
運ぶ 運ぶ means “carry” or “transport” in バッグを運ぶ. It describes moving the bag from one place to another, such as from the reception area to a vehicle. A reusable pattern is an object followed by を運ぶ.
手伝って 手伝って means “help” in 手伝っていただけますか. This exact form connects the request to the very polite favor expression that follows. A reusable request pattern is Xを手伝ってください; this can be used when asking someone to help with X.
いただけます いただけます in 手伝っていただけますか helps form a very polite request for a favor. The guest is asking whether someone can help with the bag. A reusable pattern is verb-te + いただけますか when politely asking someone to do something.
フロント フロント means “front desk” in フロントでお待ちするように. It refers to the hotel reception area where the guest is waiting. It is useful when directing someone to or discussing an action at a hotel front desk.
で で marks フロント as the place where the waiting takes place in フロントでお待ちする. It indicates the location of an action. A reusable pattern is a place followed by で and an action.
お待ち お待ち refers politely to waiting in お待ちする. In this dialogue, someone is to wait for the guest at the front desk. A reusable pattern is Xでお待ちする when politely describing waiting at a place.
する する means “do” in お待ちする and combines with お待ち to express the action of waiting politely. Here it describes what the person at the desk will do. A reusable pattern is お待ちする when politely saying that someone will wait.
ように ように in お待ちするように誰かに頼めます expresses the arrangement or instruction that someone should wait. It connects the waiting action with the request made to another person. A reusable pattern is verb + ように頼む when asking someone to arrange or do something.
誰か 誰か means “someone” in 誰かに頼めます. The receptionist does not name a particular person, only an available helper. A reusable pattern is 誰かに頼む when asking someone unspecified to do something.
に に marks the person who will be asked in 誰かに頼めます. It identifies the recipient of the request. A reusable pattern is personに頼む when asking a person to do something.
頼めます 頼めます means “can ask” or “can request” in 誰かに頼めます. The receptionist says it is possible to ask someone to meet the guest. A reusable pattern is personに頼めます when offering to ask someone for help.
部屋 部屋 means “room” in 部屋はとても快適でした. The guest is talking about the hotel room where they stayed. A reusable pattern is 部屋はXです when describing a room.
は は marks 部屋 as the topic in 部屋はとても快適でした. The following information describes the room. A reusable pattern is AはB when presenting A as the topic and saying something about it.
とても とても means “very” in とても快適でした. It strengthens the positive description of the room. A reusable pattern is とても followed by a description when expressing a high degree.
快適 快適 means “comfortable” in 部屋はとても快適でした. It describes the room as pleasant and easy to stay in. A new example is 部屋は快適です, meaning “The room is comfortable.”
でした でした marks the polite past statement in 快適でした, so the room was comfortable during the guest’s stay. It presents the comfort as something experienced before now. A reusable pattern is Xは快適でした when describing a past stay or past condition.
それ それ means “that” in それを聞いてうれしいです. It refers to the guest’s preceding statement that the room was comfortable. A reusable pattern is それを聞いて when reacting to information just mentioned.
聞いて 聞いて means “hearing” or “on hearing” in それを聞いてうれしいです. It connects the information heard with the receptionist’s happy reaction. A reusable pattern is Xを聞いて followed by a reaction or feeling.
うれしい うれしい means “glad” or “happy” in それを聞いてうれしいです. The receptionist expresses pleasure at hearing the guest’s positive comment. It is useful when responding warmly to good news or favorable feedback.
どうぞ どうぞ politely introduces the farewell wish in どうぞお気をつけてお帰りください. Here it adds a courteous tone rather than meaning “go ahead.” It is useful before a polite offer, request, or good wish.
お気をつけて お気をつけて means “take care” in the farewell お気をつけてお帰りください. The receptionist wishes the departing guest safety on the way home. It is commonly used when saying goodbye to someone who is leaving.
お帰り お帰り refers politely to the guest’s returning or going home in お気をつけてお帰りください. It contributes the action of returning to the courteous farewell. A reusable pattern is お帰りください when politely telling someone to return or go home.
ください ください adds a polite “please” to お帰りください. In this dialogue, it completes the courteous farewell asking the guest to return home safely. It is useful at the end of a polite request or farewell.

Grammar Points

お持ちですか

鍵をお持ちですか。

KAH-gee oh oh-MOH-chee dess kah

Do you have your key?

お＋verb stem＋ですか is a polite way to ask whether someone has or does something.

〜ていただけますか

バッグを運ぶのを手伝っていただけますか。

BAHG-goo oh hah-koh-BOO noh oh teh-tsoo-DAHT-teh ee-tah-dah-KEH-mahss kah

Could you help me carry the bag?

〜ていただけますか is a very polite way to ask someone for a favor.

Japanese Vocabulary

お願いします phrase
oh-neh-guy-shee-MAHSS please; I would like to request
お持ちですか phrase
oh-MOH-chee dess kah do you have
お部屋 noun
oh-HEH-yah room
こちら pron
koh-CHEE-rah here; this way
ただいま adv
tah-dah-EE-mah right now; currently
チェックアウト noun
chek-koo-OW-toh check-out
バッグ noun
BAHG-goo bag
フロント noun
foo-ROHN-toh front desk; reception desk
運ぶ verb
hah-koh-BOO to carry
鍵 noun
KAH-gee key
手続き noun
teh-tsoo-zoo-kee procedure; process
手伝っていただけますか phrase
teh-tsoo-DAHT-teh ee-tah-dah-KEH-mahss kah could you help me

Quiz

Spelling

Tap the letters to spell the word.

please; I would like to request

Show Answerお願いします

do you have

Show Answerお持ちですか

right now; currently

Show Answerただいま

check-out

Show Answerチェックアウト