Resolving a shelf-label mismatch | Learn Japanese in English

Japanese lesson set in a contemporary Tokyo everyday setting: At a shop checkout, a customer and staff member resolve a shelf-label mismatch before payment..

EN → JA / Level: B1

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Use Resolving a shelf-label mismatch to practice Japanese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

レジでは、これが別の商品として表示されています。

reh-jee deh-WAH, koh-reh gah BEH-tsu noh shoh-HIN toh-SHEE-teh hyoh-JEE sah-reh-teh ee-MAHS. The register shows this as a different item.
A

でも、棚の表示はこの商品​​の下にありました。

deh-MOH, TAH-nah noh hyoh-JEE wah koh-NOH shoh-HIN noh SHEE-tah nee ah-ree-mah-SHTAH. But the shelf label was under this product.
B

レジで何かを変更する前に、棚の表示を確認します。

reh-jee deh nah-NAH-kah oh hen-KOH soo-roo MAH-eh nee, TAH-nah noh hyoh-JEE oh kah-KOON shee-MAHS. I'll check the shelf label before changing anything at the register.
A

このサイズのすぐ下にありました。

koh-NOH sah-ee-zoo noh SOO-goo SHEE-tah nee ah-ree-mah-SHTAH. It was directly below this size.
B

表示が、システムの商品と一致していません。

hyoh-JEE gah, shee-SOO-teh-moo noh shoh-HIN toh ee-CHEE shee-teh ee-MAH-sen. The label doesn't match the item in our system.
A

私が支払う前に、修正していただけますか。

wah-TASH-ee gah shee-hah-RAH-oo MAH-eh nee, shoo-SEH shee-teh ee-tah-dah-keh-MAHS kah. Could you correct it before I pay?
B

修正を承認してもらうために、責任者が必要です。

shoo-SEH oh shoh-NIN shee-teh moh-RAH-oo tah-meh nee, seh-kee-NIN-shah gah hee-TSOO-yoh dehss. I need a supervisor to approve the correction.
A

確認している間、待てます。

kah-KOON shee-teh ee-roo ah-ee-dah, mah-TEH-mahs. I can wait while you check.
B

レジで修正して、棚の表示も更新します。

reh-jee deh shoo-SEH shee-teh, TAH-nah noh hyoh-JEE moh kohh-SHIN shee-MAHS. We'll fix it at the register and update the shelf label.
A

後で戻ってくるより、今解決したいです。

AH-toh deh moh-DOHT-teh koo-ROO yoh-ree, ee-MAH kah-ee-KEHT-soo shee-TAH-ee dehss. I'd rather settle it now than come back later.

Sentence explanations

  1. レジでは、これが別の商品として表示されています。

    The register shows this as a different item.

    レジでは
    at the register
    これ
    this
    別の
    different; separate
    商品
    item; product
    として
    as
    表示されています
    is displayed; is shown
    More detail

    レジでは sets the setting as the register or checkout: で marks the place where something happens, and は makes that setting the topic or point of contrast. A reusable pattern is 場所では、… (“at/in [place], …”). これ means “this” and is a demonstrative pronoun. It points to something understood in the situation; the sentence and translation do not identify more specifically what the item is. Compare それ (“that near you” or previously mentioned) and あれ (“that over there”), where the choice depends on the speaker’s spatial or discourse perspective. 別の means “different” or “separate” before a noun. 別 is the base noun/adjectival element meaning distinction or separateness, and の connects it attributively to the following noun. For example, 別の方法 means “a different method.” Here it describes 商品, not これ directly. 商品 means “product” or “item for sale.” It is a noun and can combine with modifiers such as 別の: 別の商品 (“a different product”). として presents a role, classification, or way of treating something: Xとして means “as X.” In this sentence, 別の商品として means “as a different product,” describing how これ is classified in the display. This is distinct from simply saying that another product exists. 表示されています means “is displayed” or “is shown.” It is the polite form of 表示されている: 表示する means “to display,” 表示される is its passive form (“be displayed”), and 表示されている describes the resulting displayed state. The ending ます makes the expression polite. A reusable pattern is 〜として表示されています (“〜 is displayed as …”). Together, これが marks “this” as the thing being classified, 別の商品として gives the classification, and 表示されています says that this classification is currently shown at the register. Thus the whole utterance means: “At the register, this is displayed as a different item.”

  2. でも、棚の表示はこの商品​​の下にありました。

    But the shelf label was under this product.

    でも
    but
    棚
    shelf
    表示
    label; display
    この
    this
    商品
    product; item
    下
    under; below
    ありました
    was located; existed
    More detail

    でも means “but” here and connects this sentence contrastively with what was just said. It is a sentence-level connective, so it is separate from the noun phrase that follows. A useful pattern is A。でも、B。 = “A. But B.” 棚 means “shelf.” In 棚の表示, の links two nouns: the first identifies the relevant shelf, and the second is the main noun, so the phrase means “the shelf label/display.” The noun 表示 can refer to a label or to something being displayed; the fixed translation supports “label” here. Example: 表示を確認します。 — “I’ll check the display/label.” 表示 is a noun meaning “label” or “display” in this sentence. Its related verb is 表示する, “to display/show,” but the observed form itself is a noun, not that verb. Example: 価格を表示します。 — “I display the price.” この means “this” and is a demonstrative used directly before a noun: この商品 = “this product.” It does not stand alone as a pronoun in this use. Japanese demonstratives such as この, その, and あの distinguish what is near the speaker, near the listener, or distant from both; here, the intended demonstrative is specifically “this.” 商品 means “product” or “item.” In この商品, it is the noun modified by この; the form does not show a separate number marking, so the translation’s singular wording comes from the intended context rather than from an overt plural contrast. Example: この商品を選びます。 — “I’ll choose this product.” 下 means “under” or “below.” In この商品の下に, の makes この商品 the reference point and に marks the location where something exists: “under this product.” The spatial pattern Xの下にある means “be under X.” ありました is the polite past form of ある, “to exist” or “to be located,” used here for the label’s location. The past form says that the label was there at the relevant time; the polite ending makes the statement suitable for a polite interaction. ある is used for inanimate things, while いる is used for people and animals. Example: 机の下に箱がありました。 — “There was a box under the desk.” Together, 棚の表示は sets “the shelf label” as the topic. この商品の下に gives its location, and ありました says it was located there in the past. Thus the complete utterance means: “But the shelf label was under this product.”

  3. レジで何かを変更する前に、棚の表示を確認します。

    I'll check the shelf label before changing anything at the register.

    レジ
    cash register
    何か
    something; anything
    変更する
    change
    前に
    before
    棚
    shelf
    表示
    label; display
    確認します
    check; confirm
    More detail

    レジ means a checkout counter or cash register. With で, レジで marks the place associated with the following action: “at the register.” In this sentence, it belongs with 何かを変更する, so the intended meaning is “change anything at the register,” not necessarily that the checking itself takes place there. 何か means “something” here: an unspecified thing. In 何かを変更する前に, the fixed translation naturally renders it as “anything” because the phrase means “before changing anything.” を marks 何か as the object of 変更する. 変更する is the dictionary form of the noun-plus-する verb “to change” or “to modify.” The reusable pattern Nを変更する means “change N.” 変更します is its polite nonpast form. The dictionary form appears here because the verb comes before 前に in the pattern verb-dictionary form + 前に. 前に means “before.” After a verb, verb-dictionary form + 前に means “before doing ...”: 出かける前に means “before going out.” Thus, 何かを変更する前に means “before changing anything.” 棚 means “shelf.” In 棚の表示, it is linked to the next noun by の. 表示 means “display,” “indication,” or “label.” Here, the fixed translation identifies it as the label associated with the shelf, so 棚の表示 means “the shelf label.” In another context, 表示 can refer more generally to displayed information. 確認します is the polite nonpast form of 確認する, meaning “to check” or “to confirm.” Japanese uses this form for a polite present or future action without requiring a distinction between English “check” and “will check.” Example: 住所を確認します means “I’ll check the address.” The subject is omitted in Japanese; the fixed translation identifies the intended actor as “I.” Together, レジで何かを変更する前に gives the prior action and its location, while 棚の表示を確認します gives the main action. The complete meaning is: “I’ll check the shelf label before changing anything at the register.”

  4. このサイズのすぐ下にありました。

    It was directly below this size.

    この
    this
    サイズ
    size
    すぐ下
    directly below
    ありました
    was there
    More detail

    この means “this” when it directly modifies a noun. It is an attributive demonstrative: このサイズ means “this size.” Japanese demonstratives also include その (“that/your-mentioned”) and あの (“that ... over there”), but the choice depends on the speaker’s spatial or discourse perspective, not simply on grammatical gender or number. サイズ is the noun “size.” The pattern この + noun lets you identify a particular item or kind: for example, この箱 means “this box.” すぐ下 means “directly below” or “immediately underneath.” 下 is the noun “below/lower part,” while すぐ adds the idea of immediate proximity. In the reusable location pattern Nのすぐ下, the phrase means “directly below N”; here, サイズのすぐ下 is “directly below this size.” ありました is the polite past form of ある, used for the existence or location of something that is not treated as animate. The location marker に identifies where it was: Nのすぐ下にありました means “was directly below N.” The form chain is ある (non-past plain) → あります (non-past polite) → ありました (past polite). The Japanese sentence omits the subject; the fixed translation supplies it as “it.” Putting the chunks together, このサイズ identifies the size, のすぐ下 specifies the position directly beneath it, and にありました says that the omitted “it” was located there in the past. The complete meaning is: “It was directly below this size.”

  5. 表示が、システムの商品と一致していません。

    The label doesn't match the item in our system.

    表示
    label
    システム
    system
    商品
    item
    一致していません
    doesn't match
    More detail

    表示 means “label” here. It can also mean a display or indication, so the surrounding noun phrase determines the intended sense. It is followed by が, which marks it as the subject of the statement. システム is the loanword for “system.” In システムの商品, の links the two nouns: the item associated with or recorded in the system. 商品 means “item” or “product”; here it refers to the item represented in the system, as supported by the fixed translation. 一致していません is the polite negative form of 一致している, “to match” or “to correspond.” The useful pattern is AがBと一致する: “A matches B.” と marks what A is compared with. The form 一致していません states that the matching condition does not hold; it is not simply a negated action of physically joining things. Putting the parts together, 表示が identifies the label as the subject, システムの商品 identifies the system’s item as the comparison point, and 一致していません says that they do not correspond. The whole utterance means: “The label doesn’t match the item in our system.”

  6. 私が支払う前に、修正していただけますか。

    Could you correct it before I pay?

    私が
    I (subject)
    支払う
    pay
    前に
    before
    修正していただけますか
    Could you correct it?
    More detail

    私が marks 私 (“I”) as the subject of the clause. が identifies the subject or the element being singled out; it is not itself a separate word meaning “I.” Here, the speaker presents themself as the person who will pay. A useful contrast is 私も (“I too”), where も replaces が to add the meaning “also.” 支払う means “to pay” here. Its base form is 支払う, and this same plain nonpast form can describe a present or future action depending on context; here, the payment is understood as a future event. The polite counterpart is 支払います. The verb is followed by 前に to make the reusable pattern V-る前に (“before doing V”): 出かける前に means “before going out.” 前に means “before” in this clause. 前 means “front” or “before,” and に marks the time relation. After a verb, the pattern V-る前に places one action before another: 寝る前に本を読みます。 means “I read a book before going to bed.” The action in 支払う前に is therefore the payment, not the correction. 修正していただけますか is a polite request meaning “Could you correct it?” The lexical verb is 修正する (“to correct” or “to revise”); its て-form is 修正して. The pattern V-ていただけますか politely asks whether the listener can do something as a favor for the speaker. Here, いただけますか is the polite potential form of いただく, used as a humble, respectful request construction; it does not mean that the speaker is literally receiving a physical object. For example, 確認していただけますか。 means “Could you check it?” Putting the parts together, 私が支払う前に means “before I pay,” and 修正していただけますか politely asks the listener to correct the relevant item. The complete utterance means “Could you correct it before I pay?”

  7. 修正を承認してもらうために、責任者が必要です。

    I need a supervisor to approve the correction.

    修正
    correction
    承認してもらう
    have someone approve
    ために
    in order to
    責任者
    supervisor
    必要です
    is needed
    More detail

    修正 means “correction” here. It is a noun; the related verb 修正する means “to correct” or “to revise.” In this sentence, 修正を marks the correction as the object of the following action. Example: 修正が必要です。 — “A correction is needed.” 承認してもらう combines 承認する (“to approve”) with 〜てもらう, which presents another person’s action as something the speaker has arranged, requested, or benefits from receiving. Thus, here it means “have someone approve” rather than simply “approve.” The して form links 承認する to もらう. Example: 担当者に確認してもらいます。 — “I will have the person in charge check it.” ために marks purpose: “in order to” or “for the purpose of.” A clause before it can state the goal, as in 安全に使うために、説明を読みます。 — “I read the instructions in order to use it safely.” Here, 修正を承認してもらうために means “in order to have the correction approved.” 責任者 is a noun meaning “the person responsible” or “supervisor.” 責任 means responsibility, and 者 means a person associated with the preceding role or category. The fixed translation identifies this person as a supervisor. Example: 責任者に相談します。 — “I will consult the supervisor.” 必要です says that something is needed or necessary. 必要 is the adjective-like noun meaning “necessary,” and です gives it a polite predicate form. With が, the pattern Xが必要です means “X is needed” or “I need X”; it does not by itself state a numerical count. Example: 確認が必要です。 — “Confirmation is needed.” Together, 修正を承認してもらうために gives the purpose “in order to have the correction approved.” 責任者が必要です says “a supervisor is needed.” The whole utterance therefore means, “I need a supervisor to approve the correction.”

  8. 確認している間、待てます。

    I can wait while you check.

    確認している
    checking
    間
    while; during
    待てます
    can wait
    More detail

    確認している means “checking” here. The base verb is 確認する (“to check”); 確認している uses the 〜ている form to present the checking as ongoing. The person doing the checking is not stated in the Japanese sentence, but the fixed translation identifies that person as “you.” Example: 今、確認している。 — “I’m checking now.” 間 is the noun meaning “time” or “interval.” In 〜ている間, it forms the reusable pattern “while someone is doing something.” The action inside this pattern continues during the action in the main clause. Example: 料理している間、音楽を聞きます。 — “I listen to music while cooking.” 待てます means “can wait” here. Its base verb is 待つ (“to wait”); 待てる is its potential form, expressing ability or possibility, and 待てます is the polite nonpast form of that potential. It does not simply mean that waiting is happening; it says that waiting is possible. Example: もう少し待てます。 — “I can wait a little longer.” Together, 確認している間 sets the time period—“while you are checking”—and 待てます states the main action and ability: “I can wait.” The whole utterance is therefore “I can wait while you check.”

  9. レジで修正して、棚の表示も更新します。

    We'll fix it at the register and update the shelf label.

    レジ
    register; checkout
    修正して
    fixing; correcting
    棚
    shelf
    表示
    label; display
    も
    also; too
    更新します
    will update; update
    More detail

    レジ means a checkout register or checkout area. The particle で after it marks the place where an action takes place, so レジで means “at the register.” 修正して is the te-form of 修正する, “to correct” or “to fix.” The te-form connects this action to what follows: 修正して、… means “fix it and ….” In this sentence, it coordinates the fixing with the updating; the form alone does not require that one action happen strictly before the other. The object is not stated in the Japanese sentence; the translation identifies it only generally as “it.” 棚 means “shelf.” 表示 means a displayed indication, label, or sign. Together, 棚の表示 means “the shelf label/display”: の links the shelf with the display associated with it. 表示 is a noun here, not the verb “to display.” も means “also” or “too.” It marks 棚の表示 as an additional thing affected by the action, so the shelf label is updated in addition to the unstated item being fixed. 更新します is the polite nonpast form of 更新する, “to update.” Japanese nonpast forms can describe a future action, so here it expresses the planned action “will update” rather than a claim that the update is already complete. The polite ending ます gives the statement a neutral-polite tone. The sentence first gives the place and action, レジで修正して (“fix it at the register”), then adds the second action, 棚の表示も更新します (“also update the shelf label”). Together, the intended meaning is: “We’ll fix it at the register and update the shelf label too.”

  10. 後で戻ってくるより、今解決したいです。

    I'd rather settle it now than come back later.

    後で
    later
    戻ってくる
    come back
    より
    rather than
    今
    now
    解決したいです
    want to resolve it
    More detail

    後で means “later” here and functions as a time expression. It is useful for placing an action after the current time: 後で電話します。 means “I’ll call later.” 戻ってくる means “come back” in this sentence. It combines 戻る (“return”) with くる (“come”); the combined form presents returning as movement back to the relevant place or situation. The て form connects the two parts of this compound expression. より marks the option used as the comparison point. In the pattern Vより、Vたい, the speaker expresses a preference for doing the second action rather than doing the action before より. Here, 戻ってくるより sets “coming back later” against the preferred action that follows. 今 means “now,” identifying the preferred time. For example, 今始めます。 means “I’ll start now.” 解決したいです expresses “want to resolve it.” The lexical verb is 解決する (“resolve”); 解決したい is formed with たい to express the speaker’s desire to do it, and です gives the utterance a polite ending. The object is understood from the fixed meaning as the matter already under discussion; this sentence does not name it again. Together, 後で戻ってくるより presents coming back later as the comparison option, while 今解決したいです states the speaker’s preference to resolve the matter now. The whole utterance therefore means: “I’d rather settle it now than come back later.”

Grammar Points

〜てもらう

責任者に承認してもらう

seh-kee-NIN-shah nee shoh-NIN shee-teh moh-RAH-oo

get the supervisor to approve it

〜てもらう expresses receiving a helpful action from someone. The person who helps is marked with に.

〜たい

今、解決したい

ee-MAH, kah-ee-KEHT-soo shee-TAH-ee

I want to resolve it now

Attach たい to the verb stem to express the speaker’s desire to do something.

Japanese Vocabulary

サイズ noun
SAH-ee-zoo size
システム noun
shee-SOO-teh-moo system
すぐ adv
SOO-goo directly; right

このサイズのすぐ下にありました。

レジ noun
reh-JEE checkout register

レジでは、これが別の商品として表示されています。

一致する verb
ee-CHEE soo-roo to match; to agree 一致していません
下 noun
SHEE-tah under; below

この商品の下にありました。

確認する verb
kah-KOON soo-roo to check; to confirm 確認します/確認している
商品 noun
shoh-HIN 商品; item; product

別の商品として表示されています。

棚 noun
TAH-nah shelf

棚の表示を確認します。

表示 noun
hyoh-JEE label; display

棚の表示はこの商品の下にありました。

別の adj
BEH-tsu noh different; another

これが別の商品として表示されています。

変更する verb
hen-KOH soo-roo to change; to modify

Quiz

Spelling

Tap the letters to spell the word.

to change; to modify

Show Answer変更する

to match; to agree

Show Answer一致していません

system

Show Answerシステム

checkout register

Show Answerレジ