Requesting late checkout and storing luggage | Learn Japanese in English

Japanese lesson set in a contemporary Tokyo everyday setting: At a hotel front desk, a guest asks for late checkout, then arranges suitcase storage when late checkout is unavailable..

EN → JA / Level: B1

About This Lesson

Use Requesting late checkout and storing luggage to practice Japanese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

明日、レイトチェックアウトをお願いできますか？

ah-SHEE-tah, RAY-toh chek-koo-AH-oo-toh oh oh-neh-GUY deh-kee-MASS-kah? Could I request a late checkout tomorrow?
B

空き状況を確認できます。何時ごろ出発したいですか？

ah-kee joh-KYOH oh kah-koo-NEEN deh-kee-MASS. NAHN-jee goh-ROH deh-PAHT-soo-tah-ee dess-kah? I can check availability. What time were you hoping to leave?
A

午後2時ごろに出発したいと思っていました。

goh-GOH nee-JEE goh-ROH nee deh-PAHT-soo-tah-ee toh-MOHT-teh ee-mah-SHEE-tah. I was hoping to leave around two in the afternoon.
B

申し訳ありませんが、満室のためレイトチェックアウトはご利用いただけません。

moh-shee-WAH-keh ah-ree-mah-SEN gah, MAHN-shee-tsu noh tah-MEH RAY-toh chek-koo-AH-oo-toh wah goh-ree-YOH dee-tah-DAH-keh-mah-SEN. I'm sorry, late checkout isn't available because the rooms are fully booked.
A

部屋を出た後、スーツケースを預かっていただけますか？

heh-YAH oh deh-tah ah-TOH, soo-tsu-KAY-soo oh ah-ZOO-kaht-teh ee-tah-DAH-keh-MASS-kah? Could I store my suitcase after I leave the room?
B

フロントでお預かりできます。

FOO-rohn-toh deh oh-ah-ZOO-kah-ree deh-kee-MASS. You can leave it at the front desk.
A

それでは、通常どおりチェックアウトして、スーツケースを預けます。

soh-reh-deh-WAH, tsoo-JOH doh-OH-ree chek-koo-AH-oo-toh shee-teh, soo-tsu-KAY-soo oh ah-ZOO-keh-MASS. In that case, I'll check out normally and store my suitcase.
B

お戻りになるまで、フロントの後ろでお預かりします。

oh-moh-DOH-ree nee nah-ROO mah-DEH, FOO-rohn-toh noh oh-SHEE-roo deh oh-ah-ZOO-kah-ree shee-MASS. We'll keep it behind the desk until you return.
A

預けるときに、チケットかタグが必要ですか？

ah-ZOO-keh-roo toh-kee nee, CHEE-keht-toh kah tah-goo gah hee-TSOO-yoh dess-kah? Do I need a ticket or label for it?
B

お預けになるときに、荷物タグをお渡しします。

oh-ah-ZOO-keh nee nah-ROO toh-kee nee, NEE-moh-tsu tah-goo oh oh-WAH-tah-shee shee-MASS. We'll give you a luggage tag when you drop it off.

Word by Word

明日 明日 means “tomorrow” in this request for a late checkout. It identifies when the request applies and commonly appears with a planned action or appointment. A hotel guest would use it when discussing the next day’s arrangements.
レイトチェックアウト レイトチェックアウト means “late checkout,” the hotel service the guest wants to request. In レイトチェックアウトをお願いできますか, を marks this service as what is being requested. A guest can use this expression when asking the front desk about leaving later than usual.
を を marks レイトチェックアウト as the object of the request in レイトチェックアウトをお願いできますか. It comes after the thing being requested and before the action expression. This particle is useful when naming what someone requests, uses, or does.
お願い お願い refers to a request or favor in お願いできますか. Together with レイトチェックアウト, it politely asks the staff whether the requested service is possible. A guest can use お願い when making a courteous request to another person.
できます できます means “can” or “is possible” in お願いできますか. Here it asks whether the request can be accepted or arranged, rather than simply stating ability. The pattern お願いできますか is useful at a service desk when asking politely for something.
か か marks the sentence as a question in お願いできますか. It turns the polite request into a question for the hotel staff. It is used at the end of a polite question.
空き状況 空き状況 means the availability situation, here whether a late checkout time or room arrangement is available. In 空き状況を確認できます, it is the information the staff will check. A hotel worker can use it when checking available rooms, times, or services.
確認 確認 means “checking” or “confirming” in 空き状況を確認できます. It names the action of verifying the current availability. It is useful with information that needs to be checked, such as 空き状況.
何時 何時 means “what time” in 何時ごろ出発したいですか. It asks for the guest’s intended departure time. A staff member can use it when asking when someone plans to leave.
ごろ ごろ means “around” or “approximately” in 何時ごろ. It shows that the speaker is asking for an approximate time, not an exact minute. It is commonly placed after a time expression when the timing is flexible.
出発 出発 refers to departing or leaving in 出発したいですか and 出発したいと思っていました. Here it describes leaving the hotel. It is useful when discussing a planned departure time or travel schedule.
したい したい expresses the wish to do the action in 出発したいですか and 出発したいと思っていました. With 出発, it means wanting to leave. The pattern [action]したいですか can ask what someone wants to do.
です です is the polite ending in 出発したいですか. It makes the statement about wanting to leave polite before か turns it into a question. This ending is useful in courteous conversations with hotel staff.
午後 午後 means “afternoon” or “p.m.” in 午後2時ごろ. It specifies which part of the day the time belongs to. It is useful before a clock time when distinguishing afternoon from morning.
時 時 means “o’clock” or “hour” in 午後2時ごろ. It identifies 2 as a clock time. It follows a number when giving a time of day.
に に marks the specific time in 午後2時ごろに出発したいと思っていました. It connects the approximate afternoon time with the planned departure. It is useful after a time expression when saying when an action will happen.
と と marks the content of the thought in 出発したいと思っていました. The thought is that the speaker wanted to leave around two in the afternoon. It is used before expressions of thinking or saying when introducing their content.
思って 思って means “thinking” or, in this context, “hoping” in 出発したいと思っていました. It is the form of 思う that connects the hoped-for action to いました. The full expression is useful when politely describing a wish that the speaker had already held.
いました いました shows that the thought or hope in 思っていました was held previously. In this dialogue, 出発したいと思っていました politely presents an earlier hope to the hotel staff. This form is useful when explaining what one had been thinking or hoping.
申し訳 申し訳 contributes the apology in 申し訳ありませんが. Together, 申し訳ありません is a polite apology before the staff gives unfavorable information. A service worker can use this expression when apologizing for being unable to meet a request.
ありません ありません completes the polite apology 申し訳ありません and contributes the meaning that there is no excuse. It is not a separate apology by itself here; its meaning comes from the whole expression. This expression is useful before politely explaining a refusal or problem.
が が links the apology to the unfavorable explanation in 申し訳ありませんが. Here it works like “but” and softens the transition to the reason the request cannot be accepted. It is useful after an apology when continuing with difficult information.
満室 満室 means that all rooms are occupied, or “fully booked,” in 満室のため. It gives the reason late checkout is unavailable. Hotel staff can use it when explaining that no rooms are available.
の の links 満室 to ため in 満室のため, making the full phrase mean “because the rooms are full.” It connects a noun-like reason to the following explanation. This use is common when giving a reason with a noun expression.
ため ため means “because of” or “due to” in 満室のため. It presents the full occupancy as the reason late checkout cannot be provided. It is useful after a stated cause when giving a formal or polite explanation.
は は marks レイトチェックアウト as the topic in レイトチェックアウトはご利用いただけません. The sentence then explains that this service is not available. It is useful when contrasting or commenting on one particular service or option.
ご利用 ご利用 refers politely to the use of a service in ご利用いただけません. Here it frames late checkout as a hotel service that the guest cannot use. Service staff commonly use this polite expression when discussing whether a service is available.
いただけません いただけません gives the polite negative meaning in ご利用いただけません: the service cannot be used or provided. In this dialogue, it makes the unavailability of late checkout sound courteous. The full expression is useful when politely saying that a service is unavailable.
部屋 部屋 means “room” in 部屋を出た後. It identifies the hotel room the guest will leave. It is useful when discussing entering, leaving, cleaning, or using a room.
出た 出た means “left” or “exited” in 部屋を出た後. It describes the completed action of leaving the room before the luggage is stored. A guest can use it when explaining what will happen after leaving a place.
後 後 means “after” in 部屋を出た後. It places the luggage-storage request after leaving the room. It commonly follows an action or event when describing what happens afterward.
スーツケース スーツケース means “suitcase” in スーツケースを預かっていただけますか and スーツケースを預けます. It is the item the hotel will hold after checkout. A traveler can use it when arranging storage for a suitcase.
預かって 預かって means “hold” or “store” in スーツケースを預かっていただけますか. It is the connecting form used before いただけますか to make a polite request for the hotel to keep the suitcase. The pattern スーツケースを預かっていただけますか is useful when asking someone to look after luggage.
いただけます いただけます helps form the polite request in 預かっていただけますか, meaning “could you hold it for me?” It makes the request respectful toward the person providing the service. It is useful after an action form when asking someone politely to do something.
フロント フロント means the hotel front desk in フロントでお預かりできます. It identifies where the suitcase can be left. A hotel guest can use it when asking about services or locations inside the hotel.
で で marks フロント as the place where the storing action takes place in フロントでお預かりできます. It means the suitcase can be held at the front desk. This particle is useful for identifying where an action or service occurs.
お預かり お預かり is the polite service expression for holding or storing something in お預かりできます and お預かりします. Here the front desk staff offers to keep the guest’s suitcase. Staff can use it when accepting an item from a customer for temporary storage.
それ それ points to the situation just explained: late checkout is unavailable. In それでは, it refers to that situation and prepares the speaker’s decision. It is useful when responding to information that has just been given.
では では completes それでは and moves the conversation to the consequence or next decision, meaning “then” or “in that case.” Here it introduces the guest’s plan to check out normally and store the suitcase. The expression それでは is useful when choosing the next action after hearing an explanation.
通常 通常 means “normally” or “as usual” in 通常どおり. It describes the standard checkout procedure. A guest can use it when agreeing to follow the regular process.
どおり どおり means “as” or “in the manner of” in 通常どおり. Together, 通常どおり means “normally” or “as usual.” It is useful after a word describing the standard way something should happen.
チェックアウト チェックアウト means checking out of the hotel in チェックアウトして and 通常どおりチェックアウトして. It names the procedure the guest will follow instead of late checkout. Hotel guests use it when discussing ending their stay and leaving the room.
して して connects チェックアウト with the following action in チェックアウトして、スーツケースを預けます. It shows that the guest will check out and then store the suitcase. The pattern Aして、B is useful for linking actions in sequence.
預けます 預けます means “will leave” or “will deposit” in スーツケースを預けます. The guest uses it to state the decision to leave the suitcase with the hotel. This polite form is useful with an item that is being left in another person’s care.
お戻り お戻り refers politely to the guest’s return in お戻りになるまで. Together with なる, it forms a respectful expression for the guest returning to the desk. Hotel staff can use it when referring courteously to when a guest will come back.
なる なる completes the respectful expression お戻りになる, which means “return” in this context. It does not mean that the guest becomes something; here it supports polite wording for the guest’s action. The expression is useful in formal service conversations about a customer’s return.
まで まで means “until” in お戻りになるまで. It sets the end point for how long the hotel will keep the suitcase. It is useful after an event when describing the time something continues.
後ろ 後ろ means “behind” or “at the back” in フロントの後ろ. It describes the storage location behind the front desk. It is useful when giving the position of an object relative to another place.
します します means “will do” in お預かりします, where the staff promises to keep the suitcase. It is the polite service form used to state the staff’s action. Staff can use it when confirming that they will handle or store an item.
預ける 預ける means “to leave” or “to deposit” in 預けるときに. It describes leaving the luggage with the hotel. The expression 預けるときに is useful when explaining what happens at the time an item is handed over for storage.
とき とき means “when” or “at the time” in 預けるときに. It identifies the moment when the guest drops off the luggage. It is useful after an action when describing when another event or instruction applies.
チケット チケット means “ticket” in チケットかタグ. The guest asks whether this item is needed for identifying or collecting the stored luggage. It is useful when asking about a paper or numbered item required for a service.
タグ タグ means “tag” in チケットかタグ and 荷物タグ. Here it refers to an identifying tag for the stored luggage. A traveler can use it when asking how luggage will be identified or collected.
必要 必要 means “necessary” or “needed” in 必要ですか. The guest is asking whether a ticket or tag is required for storing the suitcase. It is useful when checking whether an item or action is required.
お預け お預け is the polite form referring to the guest’s act of leaving luggage in お預けになるときに. Together with になる, it respectfully describes the guest handing over the luggage. Staff can use this expression when explaining what happens when a customer deposits an item.
荷物タグ 荷物タグ means “luggage tag” in 荷物タグをお渡しします. It identifies the tag the staff will give the guest for the stored luggage. It is useful when explaining how a customer can identify or reclaim their luggage.
お渡し お渡し is the polite service expression for handing or giving something in 荷物タグをお渡しします. Here the staff promises to give the guest a luggage tag when the suitcase is dropped off. Staff can use it when politely describing something they will hand to a customer.

Grammar Points

〜ていただけますか

スーツケースを預かっていただけますか。

soo-tsu-KAY-soo oh ah-ZOO-kaht-teh ee-tah-DAH-keh-MASS-kah

Could you keep my suitcase?

A polite way to ask someone to do something for you. It is more formal and respectful than a simple request.

お〜になるまで

お戻りになるまで

oh-moh-DOH-ree nee nah-ROO mah-DEH

until you return

The honorific お〜になる form shows respect toward the person's action; まで means “until.”

Japanese Vocabulary

お願いできますか phrase
oh-neh-GUY deh-kee-MASS-kah could I request; may I ask for
ご利用いただけません phrase
goh-ree-YOH dee-tah-DAH-keh-mah-SEN cannot be used; unavailable
スーツケース noun
soo-tsu-KAY-soo suitcase
レイトチェックアウト phrase
RAY-toh chek-koo-AH-oo-toh late checkout

レイトチェックアウトをお願いできますか?

何時ごろ phrase
NAHN-jee goh-ROH around what time
確認できます verb
kah-koo-NEEN deh-kee-MASS can check; can confirm
空き状況 noun
ah-kee joh-KYOH availability
午後 noun
goh-GOH afternoon; p.m.
出発したい verb
deh-PAHT-soo-tah-ee want to leave; want to depart
部屋 noun
heh-YAH room
満室 noun
MAHN-shee-tsu fully booked; no rooms available
預かっていただけますか phrase
ah-ZOO-kaht-teh ee-tah-DAH-keh-MASS-kah could you keep; could you store

Quiz

Spelling

Tap the letters to spell the word.

around what time

Show Answer何時ごろ

can check; can confirm

Show Answer確認できます

cannot be used; unavailable

Show Answerご利用いただけません

availability

Show Answer空き状況