Fixing a Stuck Print Job in the Library | Learn Japanese in English

Japanese lesson set in a contemporary Tokyo everyday setting: In a library, a patron asks for help with a stuck print job and waits while staff check the printer safely..

EN → JA / Level: B1

About This Lesson

Use Fixing a Stuck Print Job in the Library to practice Japanese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

私の文書がプリンターの印刷待ちの列で止まっていて、何も出てきません。

wa-ta-SHI no bun-SHOH ga pu-rin-TAH no in-SATSU ma-CHI no REH-tsu de toh-MAHT-teh-ee-teh, NAHN-mo deh-TEH-kee-mah-SEN. My document is stuck in the printer queue, and nothing is coming out.
B

印刷ジョブをもう一度送る前に、画面を確認しましょう。

in-SATSU JOH-bu o moh-oo ee-CHEE-doh oh-KU-ru MAH-eh nee, GAH-men o kah-KU-nin shee-mah-SHOH. Let's check the screen before sending the job again.
A

両面印刷を選びましたが、表示にはエラーが出ています。

RYOH-men in-SATSU o eh-rah-bee-mah-SHEE-tah ga, hyoh-JEE nee wa eh-RAAH ga deh-teh ee-MAHSS. I chose double-sided printing, but the display shows an error.
B

紙詰まりかもしれないので、今は操作ボタンに触らないでください。

kah-mee-zoo-MAH-ree kah-moh-shee-reh-NAI no-deh, ee-MAH wa SOH-sah boh-TAHN nee sah-wah-rah-NAI deh koo-dah-SAI. There may be a paper jam, so leave the controls alone for now.
A

それをもう一度送って、印刷待ちの列に別のジョブを追加したくありません。

soh-reh o moh-oo ee-DOH oh-KU-teh, in-SATSU ma-CHI no REH-tsu nee beh-tsu no JOH-bu o tsui-KAH shee-tah-koo ah-ree-mah-SEN. I do not want to resend it and add another job to the queue.
B

あなたがもう一度試す前に、失敗した印刷ジョブをキャンセルできます。

ah-nah-TAH ga moh-oo ee-DOH tah-meh-soo MAH-eh nee, shee-PAI shee-tah in-SATSU JOH-bu o KYAN-seh-roo deh-kee-MAHSS. I can cancel the failed job before you try again.
A

私がほかの印刷ジョブを送る前に、プリンターを確認していただけますか。

wa-ta-SHI ga HOH-kah no in-SATSU JOH-bu o oh-KU-ru MAH-eh nee, pu-rin-TAH o kah-KU-nin shee-teh ee-tah-dah-KEH-mahss kah? Could you check the printer before I send anything else?
B

確認しますが、ご自分でプリンターを開けないでください。

kah-KU-nin shee-MAHSS ga, goh-JEE-boon deh pu-rin-TAH o ah-KEH-NAI deh koo-dah-SAI. I'll take a look, but please do not open the machine yourself.
A

あなたが確認している間、ここで待っています。

ah-nah-TAH ga kah-KU-nin shee-teh ee-roo ah-ee-DAHN, koh-KOH deh mah-TEH-ee-MAHSS. I'll wait here while you check it.
B

そうすれば、印刷ジョブをこれ以上追加せずに問題を解決するのに役立ちます。

soh-oo seh-REH-bah, in-SATSU JOH-bu o koh-reh ee-JOH tsui-KAH seh-zoo nee MOHN-dai o kai-KEH-tsu soo-roo no nee yah-koo-dah-CHEE-MAHSS. That will help us clear the problem without adding more print jobs.

Word by Word

私 In 私の文書, 私 means “my” and identifies the speaker as the owner of the document. It is used before の to connect the speaker with the following noun. This form is useful when identifying something that belongs to or is associated with you.
の The の in 私の文書 connects 私 with 文書 and shows possession or attribution, so the document is associated with the speaker. It is commonly placed between a possessor or describing noun and the noun that follows. This is useful when identifying ownership or another noun-to-noun relationship.
文書 文書 means “document” here, specifically the document sent to the printer. It is the noun modified by 私の. Use it when referring to a written or electronic document in a formal or practical setting.
が The が in 私の文書が marks 私の文書 as the thing in the described state. It identifies the subject of the following description rather than the object of an action. This is useful when reporting what is stuck, visible, or otherwise happening.
プリンター プリンター means “printer,” the machine involved in the printing problem. It is used as the noun connected to the printer queue in this sentence. This word is useful when asking for help with a printer or describing its condition.
印刷 印刷 means “printing” in 印刷待ちの列, referring to the printing process. Together with 待ち, it describes a queue for jobs waiting to print. It is useful when discussing printing, print settings, or print-related problems.
待ち 待ち means “waiting” or “pending” in 印刷待ちの列. It describes jobs that have not printed yet and are waiting for their turn. This form is useful when identifying something that is waiting for processing.
列 列 means “queue” or “line” here, specifically the line of pending print jobs. It is modified by 印刷待ちの. Use it when referring to an ordered line of people, items, or tasks waiting to be handled.
で The で in 印刷待ちの列で止まっていて marks the queue as the place or state in which the document is stuck. It connects the setting or condition with the description of what happened. This use is helpful when describing where an event or state exists.
止まっていて 止まっていて means that the document is stopped or stuck and connects this state to the following result, 何も出てきません. The form presents the stopping as a continuing condition in the dialogue. It is useful when explaining an ongoing problem before describing its effects.
何 何 means “what” or “anything” as part of 何も出てきません. Its exact contribution is the unspecified thing that is not coming out; the negative meaning comes from the combination with も and 出てきません. This is useful when reporting that no item or result appears.
も The も in 何も出てきません combines with the negative expression to mean that not even anything comes out. It gives the negative statement a broad, all-inclusive meaning. This use is helpful when emphasizing that there is no result at all.
出てきません 出てきません means “does not come out” here, describing the absence of printed pages from the printer. In 何も出てきません, it completes the statement that nothing emerges. This form is useful when something expected to appear, arrive, or come out does not do so.
ジョブ ジョブ means “job,” and in this lesson it refers to a print job sent to the printer. It is used with 印刷 in the surrounding dialogue to identify a unit of printing work. This word is useful when discussing individual tasks in a printer queue.
を The を in ジョブを marks the job as the object of the action 送る. It shows what is being sent. This particle is commonly used after the thing directly acted on.
もう一度 もう一度 means “again” or “one more time” in もう一度送る. もう adds the sense of another time, and 一度 means one time, so the whole expression tells someone to send the job again. This is useful when repeating an action after checking or correcting a problem.
送る 送る means “to send” here, referring to sending a print job to the printer. It takes ジョブ as its object in this dialogue. This form is useful for sending documents, messages, files, or other items to a destination.
前 前 means “before” in 送る前に and places one action earlier than another. Here, checking the screen must happen before sending the job. This use is useful when setting the order of two actions.
に The に in 送る前に marks the time at which the earlier action should occur, meaning “before sending.” It follows 前 to connect the time expression to the main action. This is useful when specifying when something should happen.
画面 画面 means “screen” or “display,” referring to the printer’s visible interface. It is the thing being checked before the job is sent again. This word is useful when asking someone to inspect information shown on a device.
確認しましょう 確認しましょう means “let’s check” or “let’s confirm,” inviting the speaker and listener to inspect the screen together. The form presents checking as a proposed shared action. It is useful when suggesting a cooperative next step in troubleshooting or another task.
両面 両面 means “both sides” in 両面印刷, referring to printing on the front and back of the paper. It modifies 印刷 to specify the selected printing method. This word is useful when describing a setting that uses both sides of a sheet.
選びました 選びました means “chose” or “selected” here, referring to the speaker’s choice of double-sided printing. It reports a completed selection that affects the current print job. This form is useful when explaining which option or setting you selected.
表示 表示 means “display” or “indication,” referring to what the printer shows on its interface. It is the topic of the statement about the error. This word is useful when discussing information or warnings shown by a device.
は The は in 表示はエラーが出ています marks 表示 as the topic of the sentence. The sentence then explains what appears on that display. This particle is useful when directing attention to a particular item or aspect.
エラー エラー means “error,” referring to the problem message or error state shown by the printer. It is the thing that appears in the display. This word is useful when reporting a device malfunction or a failed operation.
出ています 出ています means “is showing” or “is appearing” here, describing an error that is currently visible on the display. The form presents the error as an existing displayed condition. This is useful when reporting information that remains visible on a screen.
紙 紙 means “paper,” the material that may be causing the printer problem. It is combined with 詰まり to identify a paper jam. This word is useful when discussing paper in a printer or other everyday context.
詰まり 詰まり means “jam” or “blockage” in 紙詰まり, describing paper that has become stuck inside the printer. Together with 紙, it identifies the possible cause of the error. This form is useful when reporting that material is blocking a machine.
かもしれない かもしれない means “may” or “might” in 紙詰まりかもしれない, expressing that a paper jam is possible but not certain. かも contributes the possibility and しれない completes the uncertain statement. This expression is useful when suggesting a possible cause without claiming certainty.
ので ので connects 紙詰まりかもしれない with the request not to touch the controls and gives the reason for it. Here it means “because” or “so,” with a relatively explanatory tone. This is useful when giving a reason for a request or recommendation.
今 今 means “now” and limits the instruction to the present moment. In 今は操作ボタンに触らないでください, it contrasts the current situation with what may happen later. This word is useful when giving instructions about what should happen at the current time.
操作 操作 means “operation” or “control,” referring to operating the printer. It modifies ボタン to identify buttons used to control the machine. This word is useful when discussing how a device is operated.
ボタン ボタン means “button,” specifically a printer control button in 操作ボタン. It is the thing the listener is asked not to touch. This word is useful when giving instructions about controls on a device.
触らないでください 触らないでください means “please do not touch” and is used here as a polite safety instruction. 触らない means “not touch,” で connects that prohibition to ください, and ください makes it a polite request. This construction is useful when asking someone to leave an object or control untouched.
それ それ means “it” or “that,” referring here to the print job already mentioned. It is the object understood with 送って. This form is useful when pointing back to something previously discussed.
送って 送って means “send and” in それをもう一度送って、 and connects sending the job with the following action, adding another job. The form describes the sending action as part of the sequence rather than stating the whole meaning of “resend” by itself. This is useful when linking two actions in order.
別 別 means “another” or “different” in 別のジョブ, distinguishing this job from the one already in the queue. It is followed by の to modify ジョブ. This form is useful when identifying a separate item or task.
追加したくありません 追加したくありません means “do not want to add,” referring to the speaker’s unwillingness to place another job in the queue. The form expresses a negative desire about the action 追加する. This is useful when politely explaining that you do not wish to perform a proposed action.
あなた あなた means “you,” referring to the person who may try the action again. It appears in あなたがもう一度試す前に, where it marks that person as the one performing the attempt. This word is useful when the listener’s role needs to be made explicit.
試す 試す means “to try,” referring here to trying the printing action again. It is the action that occurs after the failed job is cancelled. This form is useful when attempting an action to see whether it works.
失敗した 失敗した means “failed” in 失敗した印刷ジョブ, describing the print job as unsuccessful. It modifies 印刷ジョブ and identifies which job should be cancelled. This form is useful when describing an action or attempt that did not succeed.
キャンセルできます キャンセルできます means “can cancel,” stating that the speaker is able to cancel the failed job. It presents cancellation as an available action before the listener tries again. This form is useful when offering to perform an operation that is currently possible.
ほか ほか means “other” in ほかの印刷ジョブ, referring to print jobs different from the one already discussed. It is followed by の to modify 印刷ジョブ. This form is useful when distinguishing additional items from the current one.
確認していただけますか 確認していただけますか is a polite request meaning “could you check?” 確認して identifies the checking action, いただけます presents it as a favor the listener may do, and か marks the request as a question. This construction is useful when asking someone politely to inspect or confirm something.
確認します 確認します means “I will check” or “I will take a look,” responding to the request about the printer. It presents checking as the speaker’s intended next action. This form is useful when accepting responsibility for inspecting something.
ご自分 ご自分 means “yourself” or “one’s own self” in ご自分でプリンターを開けないでください. It emphasizes that the listener should not open the printer personally. This form is useful in polite instructions about what someone should or should not do independently.
開けないでください 開けないでください means “please do not open” and gives a polite prohibition about opening the printer. 開けない means “not open,” で connects the prohibition to ください, and ください makes it a polite request. This construction is useful when telling someone not to open or operate something.
確認している 確認している means “are checking” here, describing the listener’s ongoing inspection of the printer. It appears before 間 to identify the period during which the speaker will wait. This form is useful when referring to an action in progress.
間 間 means “while” or “during” in 確認している間. It marks the time period during which the checking continues and the speaker waits. This use is helpful when describing two situations that occur over the same period.
ここ ここ means “here,” referring to the speaker’s current place in the library. It is the location where the speaker will wait. This word is useful when identifying a nearby place or telling someone where you will remain.
待っています 待っています means “am waiting” here, telling the listener that the speaker will remain waiting while the printer is checked. The form presents waiting as an ongoing state. This is useful when telling someone that you are waiting for an action, person, or result.
そうすれば そうすれば means “then” or “if that is done,” referring to the preceding plan of checking the printer without adding another job. そう points to that situation, and すれば presents it as the condition leading to the result. This expression is useful when explaining what will happen if a proposed action is followed.
これ これ means “this” in これ以上, referring to the amount of print jobs already under discussion. It points to the current amount as the reference point for “more.” This form is useful when referring to something close in the conversation or situation.
以上 以上 means “more than” or “beyond” in これ以上追加せずに. Together with これ, it sets the current amount as a limit and means not adding any more than that. This use is helpful when setting a limit on quantity or extent.
追加せずに 追加せずに means “without adding,” describing the condition for solving the problem. 追加する is the action of adding, and せずに expresses that the action is not done while another action takes place. This form is useful when explaining that one action is carried out without performing another.
問題 問題 means “problem,” referring to the stuck printing situation and related error. It is the object of 解決する in 問題を解決する. This word is useful when identifying an issue that needs to be fixed or resolved.
解決する 解決する means “to solve” or “to resolve,” referring to fixing the printing problem. In 問題を解決するのに役立ちます, it identifies the goal that the action helps achieve. This form is useful when discussing the resolution of a problem or issue.
役立ちます 役立ちます means “helps” or “is useful,” explaining that the proposed action contributes to solving the problem. In 解決するのに役立ちます, it is followed by the purpose of what it helps with. This form is useful when describing how an action, tool, or idea contributes to a result.

Grammar Points

動詞ないでください

操作ボタンに触らないでください。

SOH-sah boh-TAHN nee sah-wah-rah-NAI deh koo-dah-SAI.

Please do not touch the operation buttons.

This pattern politely tells someone not to do something. The negative form ない is followed by でください.

動詞ています

印刷待ちの列が止まっています。

in-SATSU ma-CHI no REH-tsu ga toh-MAHT-teh ee-MAHSS.

The printer queue has stopped.

This form describes an action or state that is currently continuing. Here, 止まっています describes the current state.

Japanese Vocabulary

エラー noun
eh-RAAH error
プリンター noun
pu-rin-TAH printer
もう一度 adv
moh-oo ee-DOH again; one more time
印刷ジョブ noun
in-SATSU JOH-bu print job
印刷待ちの列 phrase
in-SATSU ma-CHI no REH-tsu printer queue
画面 noun
GAH-men screen
確認する verb
kah-KU-nin soo-roo check; confirm 確認しましょう
止まる verb
toh-MAH-roo stop; get stuck 止まっていて
出てくる verb
deh-TEH-koo-roo come out 出てきません
表示 noun
hyoh-JEE display
文書 noun
bun-SHOH document
両面印刷 noun
RYOH-men in-SATSU double-sided printing

Quiz

Spelling

Tap the letters to spell the word.

printer queue

Show Answer印刷待ちの列

print job

Show Answer印刷ジョブ

again; one more time

Show Answerもう一度

stop; get stuck

Show Answer止まっていて