Rescheduling an Appointment While Confirming Record Continuity | Learn Japanese in English

Japanese lesson set in a contemporary Tokyo everyday setting: At a clinic reception desk, a patient reschedules an appointment while confirming that the next clinician can review the previous notes..

EN → JA / Level: B2

About This Lesson

Use Rescheduling an Appointment While Confirming Record Continuity to practice Japanese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

会議が長引いたので、予約を変更する必要があります。

KAI-gee ga na-ga-BEE-ta no-DEH, yo-YAH-koo oh hen-KOH-sroo hee-TSOO-yoh ga ah-ree-MAHS-soo. I need to reschedule my appointment because my meeting ran long.
B

どの担当者が空いているかによって、別の時間枠を探せます。

DOH-noh tahn-TOH-shah ga ah-ee-TEH-ee-roo kah nee-YOHT-teh, beh-TSOO-noh jee-KAHN-wah-koo oh sah-GAH-seh-mahs. We can look for another slot, depending on which practitioner is free.
A

可能であれば、なるべく早い時間を希望します。

kah-NOH-deh ah-REH-bah, nah-roo-BEH-koo hah-YAI jee-KAHN oh kee-BOH-shi-MAHS-soo. I would prefer something soon, if possible.
B

一番早く予約できるのは、同じチームの別の担当者です。

ee-CHIB-ahn hah-YAH-koo yo-YAH-koo deh-KEH-roo no-WAH, oh-NAH-jee CHEE-moo noh beh-TSOO-noh tahn-TOH-shah dehss. The earliest opening is with another clinician on the same team.
A

その方が前回の診察記録を見られるなら、それで大丈夫です。

soh-noh KAH-tah ga zen-KAI noh sheen-SAHT-soo kee-ROH-koo oh mee-RAH-reh-roo nah-rah, soh-reh-deh dye-JOH-boo dehss. That works if they can see my notes from the last visit.
B

その方は記録にアクセスできますが、それでもいくつか質問するかもしれません。

soh-noh KAH-tah wah kee-ROH-koo nee ah-koo-SEH-soo deh-KEH-mahs gah, soh-reh-DEH-moh ee-KOOT-soo-kah shee-TSOO-MOHN soo-ROO kah-moh-shee-reh-MAHN-sen. They can access the record, though they may still ask a few questions.
A

その方がこれまでの経緯を把握していれば、それで大丈夫です。

soh-noh KAH-tah ga koh-reh-MAH-deh noh keh-EE oh hah-AH-koo shee-TEH-ee-reh-bah, soh-reh-deh dye-JOH-boo dehss. That is fine, as long as they have the background.
B

予約前に記録を確認してもらうよう、メモを追加できます。

yo-YAH-koo-MAH-eh nee kee-ROH-koo oh kah-koo-NEEN shee-teh moh-RAH-oo yoh, MEH-moh oh tsoo-EE-kah deh-KEH-mahs. I can add a note asking them to review your record before the appointment.

Word by Word

会議 「会議」 means the meeting that ran long in this dialogue. It is used before 「が」 to identify what caused the delay. A common new example is 会議が始まる, meaning “the meeting starts.”
「が」 marks 「会議」 as the subject of 「長引いた」. It identifies the thing that ran long rather than linking two contrasting ideas. A common new example is 予定が変わる, meaning “the schedule changes.”
長引い 「長引い」 contributes the meaning “run long” in 「長引いた」. It describes the meeting continuing longer than expected. A common new example is 話が長引く, meaning “the conversation runs long.”
「た」 shows that the event in 「長引いた」 happened before the current conversation. Here, it marks the meeting as already having run long. A common new example is 終わった, meaning “finished.”
ので 「ので」 means “because” or “since” here and gives the reason for changing the appointment. It follows the completed event 「長引いた」. A common new example is 忙しいので、行けません, meaning “Since I am busy, I cannot go.”
予約 「予約」 means the appointment being changed in this dialogue. It is the object marked by 「を」 in 「予約を変更する」. A common new example is 予約を取る, meaning “make an appointment.”
「を」 marks 「予約」 as the object of 「変更する」. It shows what is being changed. A common new example is 時間を変える, meaning “change the time.”
変更 「変更」 means a change or rescheduling in 「予約を変更する」. With 「する」, it describes carrying out that change. A common new example is 日程を変更する, meaning “change the schedule.”
する 「する」 means “do” in 「変更する」 and turns 「変更」 into the action of changing something. The object usually comes before it with 「を」. A common new example is 確認する, meaning “check” or “confirm.”
必要 「必要」 expresses the need for something in 「変更する必要があります」. It presents the change as necessary rather than merely preferred. A common new example is 予約が必要です, meaning “an appointment is necessary.”
あり 「あり」 is the existence part of 「あります」 in 「必要があります」. Together with 「必要」, it expresses that there is a need. A common new example is 時間があります, meaning “there is time.”
ます 「ます」 makes 「あります」 polite in this dialogue. It gives the statement about needing to reschedule a polite tone appropriate at a clinic reception desk. A common new example is 分かります, meaning “understand” or “I understand.”
どの 「どの」 means “which” and comes directly before 「担当者」. It asks the listener to choose one person from the relevant group. A common new example is どの時間, meaning “which time.”
担当者 「担当者」 means the practitioner or person in charge in this clinic context. It is the person whose availability affects the available slot. A common new example is 担当者に確認する, meaning “check with the person in charge.”
空い 「空い」 contributes the meaning “be available” in 「空いている」. Here it describes whether a practitioner has an open appointment time. A common new example is 席が空いている, meaning “a seat is available.”
「て」 connects 「空い」 to 「いる」 in 「空いている」. This combination describes the continuing state of being available. A common new example is 開いている, meaning “is open.”
いる 「いる」 completes 「空いている」 and presents availability as a current state. Here, the practitioner is currently available for an appointment. A common new example is 店が開いている, meaning “the shop is open.”
「か」 turns 「どの担当者が空いている」 into an embedded question about which practitioner is available. It is part of the information that determines the search for another slot. A common new example is 来るか分かりません, meaning “I do not know whether they will come.”
によって 「によって」 means “depending on” in this dialogue. 「に」 marks the relevant factor, and 「よって」 completes the expression showing that the result changes according to that factor. A common new example is 人によって違う, meaning “it differs depending on the person.”
別の 「別の」 means “another” or “different” and modifies 「時間枠」. It indicates a slot other than the original appointment. A common new example is 別の方法, meaning “another method.”
時間枠 「時間枠」 means an appointment time slot. It is the thing the clinic can look for and is marked by 「を」 in the dialogue. A common new example is 午後の時間枠, meaning “an afternoon time slot.”
探せ 「探せ」 contributes “look for” in 「探せます」, which means “can look for” a slot here. The object being sought appears before it as 「別の時間枠を」. A common new example is 空いている席を探せる, meaning “can look for an available seat.”
可能 「可能」 means “possible” in 「可能であれば」. It introduces a condition under which the learner’s preferred earlier time can be considered. A common new example is 変更が可能です, meaning “a change is possible.”
「で」 links 「可能」 to the conditional form 「あれば」 in 「可能であれば」. The whole expression means “if possible.” A common new example is 必要であれば, meaning “if necessary.”
あれ 「あれ」 is part of 「あれば」 in 「可能であれば」. Together with 「ば」, it helps form the condition “if it is possible.” A common new example is 必要であれば, meaning “if it is necessary.”
「ば」 marks the condition in 「可能であれば」. It makes the following preference dependent on the possibility of arranging it. A common new example is 時間があれば, meaning “if there is time.”
なるべく 「なるべく」 means “as much as possible” and strengthens the request for an early time. It shows that the speaker wants the earliest practical option, while remaining polite. A common new example is なるべく早く, meaning “as soon as possible.”
早い 「早い」 means “early” in 「早い時間」. It describes the requested appointment time as earlier rather than describing the speed of an action. A common new example is 早い時間に来る, meaning “come at an early time.”
時間 「時間」 means “time” in the requested appointment period. It is modified by 「早い」 to mean an early time. A common new example is 時間を決める, meaning “decide the time.”
希望 「希望」 expresses the speaker’s preference or request in 「希望します」. Here, the speaker is politely stating a preferred appointment time. A common new example is 午前の予約を希望する, meaning “request a morning appointment.”
「し」 is the verb portion of 「希望します」 and contributes the meaning “prefer” or “request.” The following 「ます」 makes the completed verb polite. A common new example is 変更します, meaning “change” in polite speech.
一番 「一番」 means “the most” and identifies the highest degree in 「一番早く」. Here it helps identify the earliest available booking. A common new example is 一番近い駅, meaning “the nearest station.”
早く 「早く」 is the adverbial form meaning “early” or “soon” in 「一番早くできる」. It describes how soon the appointment can be arranged. A common new example is 早く返事する, meaning “reply soon.”
できる 「できる」 means “can be booked” in the phrase 「予約できる」. It expresses that arranging the appointment is possible, not that someone is simply doing an action. A common new example is オンラインで予約できる, meaning “it can be booked online.”
「の」 nominalizes the preceding phrase in 「一番早く予約できるのは」. This lets the phrase “the one that can be booked earliest” become the topic of the sentence. A common new example is 好きなのはこれです, meaning “the one I like is this.”
「は」 marks 「一番早く予約できるの」 as the topic. The sentence then identifies which option is earliest. A common new example is この時間は空いています, meaning “this time is available.”
同じ 「同じ」 means “same” and modifies 「チーム」. It shows that the other clinician belongs to the same team as the original clinician. A common new example is 同じ会社, meaning “the same company.”
チーム 「チーム」 means “team” in 「同じチーム」. Here it identifies the group shared by the original and alternative clinician. A common new example is チームのメンバー, meaning “a team member.”
です 「です」 is the polite copula in the sentence identifying the earliest option. It links the topic to 「同じチームの別の担当者」 in a polite statement. A common new example is こちらです, meaning “it is this one.”
その 「その」 means “that” and modifies 「方」 in 「その方」. It refers politely to the alternative clinician just mentioned. A common new example is その方法, meaning “that method.”
「方」 refers politely to a person in 「その方」. Here it means the other clinician rather than an object or direction. A common new example is あの方, meaning “that person” in polite language.
前回 「前回」 means “the previous time” and here refers to the last clinic visit. It modifies 「診察記録」 to identify which record is relevant. A common new example is 前回の予約, meaning “the previous appointment.”
診察 「診察」 refers to a medical consultation or examination in 「診察記録」. It specifies that the record comes from the previous clinic visit. A common new example is 診察を受ける, meaning “receive a medical examination.”
記録 「記録」 means the medical record or notes in this dialogue. It is the information the next clinician must be able to see or access. A common new example is 記録を確認する, meaning “review the record.”
「見」 contributes the meaning “see” in 「見られる」. Here it refers to being able to view the notes from the last visit. A common new example is 写真を見る, meaning “look at a photo.”
られる 「られる」 gives 「見られる」 the meaning “can see” in this dialogue. It expresses the alternative clinician’s ability to view the notes. A common new example is ここから見られる, meaning “it can be seen from here.”
なら 「なら」 means “if” in 「見られるなら」. It makes acceptance of the alternative appointment conditional on the clinician being able to see the notes. A common new example is それでいいなら, meaning “if that is okay.”
それ 「それ」 refers to the proposed arrangement in 「それで大丈夫」. It means that arrangement or appointment option rather than a specific physical object. A common new example is それでお願いします, meaning “that will be fine, please.”
大丈夫 「大丈夫」 means “fine” or “okay” here. The speaker uses it to accept the alternative appointment as long as the previous notes can be viewed. A common new example is 大丈夫です, meaning “it is okay.”
アクセス 「アクセス」 means “access” in 「記録にアクセスできます」. It describes the ability to reach or view the medical record. A common new example is システムにアクセスする, meaning “access the system.”
でき 「でき」 contributes “can” in 「アクセスできます」. Together with 「アクセス」, it says that the clinician is able to access the record. A common new example is 利用できます, meaning “it can be used.”
それでも 「それでも」 means “still” or “even so” and introduces information that remains true despite access to the record. Here, the clinician may still ask questions. A common new example is 忙しい。それでも行く, meaning “I am busy. Even so, I will go.”
いくつか 「いくつか」 means “a few” or “some” in 「いくつか質問する」. It indicates an unspecified small number of questions. A common new example is いくつか確認する, meaning “check a few things.”
質問 「質問」 means “question” in 「質問する」. Here it refers to the questions the clinician may ask despite having access to the record. A common new example is 質問に答える, meaning “answer a question.”
「に」 marks 「記録」 as the thing accessed in 「記録にアクセスできます」. With the loanword 「アクセス」, it identifies the record that can be reached. A common new example is サイトにアクセスする, meaning “access a website.”
かもしれません 「かもしれません」 means “may” or “might” and expresses a possibility rather than certainty. In this dialogue, 「かも」 introduces the possibility, 「しれ」 continues the fixed expression, and 「ませ」 plus 「ん」 complete its polite form. A common new example is 遅れるかもしれません, meaning “I might be late.”
これまで 「これまで」 means “up to now” or “so far” in 「これまでの経緯」. It covers the events leading up to the current appointment. A common new example is これまでの経験, meaning “experience so far.”
経緯 「経緯」 means the background or course of events leading to the current situation. Here it refers to the patient’s previous medical history that the clinician should understand. A common new example is 経緯を説明する, meaning “explain the background.”
把握 「把握」 means “grasp” or “understand” in 「経緯を把握していれば」. It refers to having a clear understanding of what has happened so far. A common new example is 状況を把握する, meaning “grasp the situation.”
いれ This supplied segment contributes to the conditional meaning “if they have understood” in the dialogue’s phrase about knowing the background. The condition is that the clinician has the relevant history before the appointment. A common new example is the idea “if they understand the situation.”
「前」 means “before” in 「予約前に」. It places the requested record review earlier than the appointment. A common new example is 出発する前, meaning “before departing.”
確認 「確認」 means “confirm” or “review” in 「記録を確認してもらう」. Here it refers to checking the patient’s record before the appointment. A common new example is 内容を確認する, meaning “check the contents.”
もらう 「もらう」 in 「確認してもらう」 presents the speaker as receiving the favor of someone reviewing the record. It is used after another action to request or arrange that another person perform it. A common new example is 手伝ってもらう, meaning “have someone help.”
よう 「よう」 in 「確認してもらうよう」 expresses the intended arrangement or purpose: having the record reviewed before the appointment. It completes a pattern used when making a note or request so that someone will do something. A common new example is 忘れないように書く, meaning “write it down so as not to forget.”
メモ 「メモ」 means a note or memo in this dialogue. The receptionist can add it to communicate the request to the next clinician. A common new example is メモを残す, meaning “leave a note.”
追加 「追加」 means “add” in 「メモを追加できます」. It describes putting an additional note into the record or appointment information. A common new example is 情報を追加する, meaning “add information.”

Grammar Points

可能であれば、〜

可能であれば、一番早い時間枠を希望します。

kah-NOH-deh ah-REH-bah, ee-CHIB-ahn hah-YAI jee-KAHN-wah-koo oh kee-BOH-shi-MAHS-soo.

If possible, I would prefer the earliest time slot.

可能であれば means “if possible” and politely introduces a request or preference.

〜てもらう

予約前に確認してもらう。

yo-YAH-koo-MAH-eh nee kah-koo-NEEN shee-teh moh-RAH-oo.

Have someone confirm it before the appointment.

〜てもらう expresses receiving a favor or having someone do something for you.

Japanese Vocabulary

なるべく adv
nah-roo-BEH-koo as much as possible; preferably
一番早く adv
ee-CHIB-ahn hah-YAH-koo the earliest; as early as possible
可能であれば phrase
kah-NOH-deh ah-REH-bah if possible
希望する verb
kee-BOH-sroo to hope for; to prefer; to request 希望します
空く verb
AH-koo to be available; to become vacant 空いている
時間枠 noun
jee-KAHN-wah-koo time slot
早い adj
hah-YAI early; soon
担当者 noun
tahn-TOH-shah person in charge; practitioner
長引く verb
na-ga-BEE-koo to run long; to drag on 長引いた
必要 adj
hee-TSOO-yoh necessary; need 必要が
変更する verb
hen-KOH-sroo to change; to reschedule
予約 noun
yo-YAH-koo appointment; reservation

Quiz

Spelling

Tap the letters to spell the word.

to run long; to drag on

Show Answer長引いた

if possible

Show Answer可能であれば

to be available; to become vacant

Show Answer空いている

to change; to reschedule

Show Answer変更する