Reporting a Lost Travel Card | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: After losing a travel card on a train, two adults discuss going to lost property and blocking the card..

EN → KO / Level: A2

10 minutes free every day

Continue audio lessons in the app

Word explanations appear automatically in sync with the audio.

No login required · synced translations · playback with the screen locked

Choose your learning language and open this lesson in the app.

Kotobridge app audio lesson and word notes

About This Lesson

Use Reporting a Lost Travel Card to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

기차에서 제 교통카드를 잃어버린 것 같아요.

gih-CHAH-eh-suh jeh gyoh-tong-kah-deu-rul eel-luh-buh-RIN guhn ga-TAH-yoh I think I lost my travel card on the train.
B

분실물 센터에 가 보세요.

boon-SHEEL-mool SEN-tuh-eh gah boh-SEH-yoh You should go to the lost property office.
A

직원들이 그 카드를 사용하지 못하게 할 수 있나요?

jee-gwon-deu-REE guh KAH-deu-rul sah-yong-ha-jee MOH-ta-geh hal soo IN-na-yo Can they stop the card from being used?
B

직원들이 카드 사용 정지 신청서 작성을 도와줄 수 있어요.

jee-gwon-deu-REE KAH-deu sah-yong jung-jee shin-CHEONG-suh jak-SEONG-eul doh-wa-jool soo iss-uh-yo They can help you fill out a form to block it.
A

제 계정 정보를 가지고 있어요.

jeh gyeh-JUNG jeong-boh-rul gah-jee-goh iss-uh-yo I have my account details with me.
B

그 정보가 직원들에게 도움이 될 거예요.

guh jeong-boh-gah jee-gwon-deu-reh-ge doh-OO-mee dwel guh-yeh-yo That information will help the staff.
A

그럼 새 카드를 받아야 하는지 물어볼게요.

guh-RUM seh KAH-deu-rul ba-DAH-ya ha-neun-jee moo-ruh-BOHL-KKEH-yoh Then I'll ask whether I should get a new card.
B

먼저 물어보세요. 누군가 그 카드를 맡겼을 수도 있으니까요.

MUHN-juh moo-ruh-boh-SEH-yoh. noo-goon-gah guh KAH-deu-rul maht-GYUH-sseul soo-doh iss-uh-nee-kka-yo Ask first, because someone might have handed it in.

Sentence explanations

  1. 기차에서 제 교통카드를 잃어버린 것 같아요.

    I think I lost my travel card on the train.

    기차
    train
    제
    my
    교통카드
    travel card
    잃어버린
    lost
    것 같아요
    I think … / it seems …
    More detail

    기차 means “train.” It is a noun and can combine with location particles. In 기차에서, 에서 marks the place where the relevant action happened, giving “on the train” here. Example: 학교에서 공부해요. — “I study at school.” 제 means “my” in this sentence. It is the commonly used shortened form of 저의, a humble first-person possessive. It does not itself mark the number or gender of the possessed noun. Example: 제 가방이에요. — “It is my bag.” 교통카드 means “transportation card” or “travel card.” It is a noun used for a card used with public transportation. In this sentence, 제 identifies the card as belonging to the speaker. Example: 교통카드가 필요해요. — “I need a transportation card.” 잃어버린 comes from the verb 잃어버리다, “to lose” or “to misplace.” The form 잃어버린 is the past attributive form, used before a noun-like element such as 것; it presents the losing as an event that has already happened. This is different from simply forgetting something, which is commonly expressed with 잊다. Example: 열쇠를 잃어버렸어요. — “I lost my keys.” 것 같아요 is a polite pattern meaning “it seems” or “I think.” After a past attributive verb form, V-(으)ㄴ 것 같아요 expresses the speaker’s judgment that an event probably happened. Korean does not require an overt subject here; the fixed translation identifies the speaker as the person who thinks they lost the card. 같아요 is the polite form used in this sentence. Together, 기차에서 sets the place of the event, 제 교통카드 identifies the speaker’s travel card, and 잃어버린 것 같아요 presents losing it as the speaker’s tentative conclusion. The whole utterance therefore means, “I think I lost my travel card on the train.”

  2. 분실물 센터에 가 보세요.

    You should go to the lost property office.

    분실물
    lost property
    센터
    center or office
    가 보세요
    please go
    More detail

    분실물 means a lost item or lost property. It is a useful compound: 분실 refers to losing something, and 물 means an item or thing. In this sentence, it identifies the kind of center being mentioned, not a particular item by itself. 센터 is the noun “center.” Together, 분실물 센터 means “lost property office/center.” Korean commonly places a noun modifier before the noun it describes, so the type of center comes before 센터. 분실물 센터에 adds 에, the particle used here to mark the destination of movement. The pattern 장소에 가다 means “go to a place.” 가 보세요 uses 가다 (“to go”) with 보다 in the auxiliary pattern -아/어 보다. After an action verb, this pattern presents trying or taking the action. In 가 보세요, the combined meaning is a polite suggestion to go and check/try going. -세요 gives the utterance a polite request or suggestion form; it is not part of the noun 센터 or 분실물. Whole utterance: 분실물 센터에 (“to the lost property office”) + 가 보세요 (“please try going” / “you should go”) gives “You should go to the lost property office.” The sentence recommends that destination without explicitly stating that the listener must go.

  3. 직원들이 그 카드를 사용하지 못하게 할 수 있나요?

    Can they stop the card from being used?

    직원들이
    the staff
    그
    that
    카드
    card
    사용하지 못하게
    so that it cannot be used
    할 수 있나요?
    can you? / is it possible?
    More detail

    직원들이 means “the staff” here. 직원 is “staff member/employee,” and 들 marks a plural group; 이 marks that group as the subject. The following action is therefore presented as something the staff can do. Example: 학생들이 왔어요. — “The students came.” 그 is the demonstrative determiner “that,” placed before a noun: 그 카드 means “that card” or, in this context, “the card.” Unlike a pronoun that stands alone, this form directly modifies the following noun. The card is identified by the surrounding situation and by the fixed meaning of the sentence. 카드 means “card.” It is a noun that can combine with action nouns or verbs, as in 카드를 사용하다 (“to use a card”). In the full sentence, 카드를 has the object marker 를; the card is the thing whose use is prevented. 사용하지 못하게 is built from 사용하다 (“to use”), its negative inability form 사용하지 못하다 (“be unable to use”), and -게, which forms the state or result caused by another action. Here it means “so that [the card] cannot be used,” or “from being used.” The negative is attached to 사용하다, not to 카드. Example: 아이들이 들어오지 못하게 문을 잠갔어요. — “I locked the door so that the children could not enter.” 할 수 있나요? asks whether something can be done. 하다 means “to do/make,” and -(으)ㄹ 수 있다 expresses ability or possibility; the polite question ending -나요? turns it into a question. With -게 하다, the sequence 사용하지 못하게 할 수 있나요? asks whether the staff can cause the card not to be usable. This is different from simply asking whether they themselves can use the card. Together, 직원들이 identifies the staff as the actors, 그 카드를 identifies that card as the affected object, and 사용하지 못하게 할 수 있나요? asks about their ability to prevent its use. The whole utterance means: “Can the staff stop that card from being used?”

  4. 직원들이 카드 사용 정지 신청서 작성을 도와줄 수 있어요.

    They can help you fill out a form to block it.

    직원들이
    the staff
    카드
    card
    사용 정지
    blocking use
    신청서
    application form
    작성
    filling out
    도와줄
    help someone
    수 있어요
    can; be able to
    More detail

    직원들이 means “the staff” here. 직원 is “staff member” or “employee,” and 들 marks a plural group; 이 marks that group as the subject. The form is therefore not a singular staff member. Example: 학생들이 와요. — “The students come.” 카드 is “card.” It is a noun and appears as the first part of the compound 카드 사용 정지, “suspension of card use.” 사용 정지 means “suspending use” or “blocking use.” 사용 means “use,” while 정지 means “stopping” or “suspension.” Together they describe stopping the card from being used, matching the fixed translation’s “block it.” 신청서 means “application form” or “request form.” It is a noun for a form submitted to request an action. Here, it is the form connected to 카드 사용 정지, so the meaning is “an application form for suspending card use.” 작성 means “filling out” or “completing” a document in this context. It is also used in the verb 작성하다, “to fill out/write up.” Korean often uses this noun-like form before another verb of assistance, as in 신청서 작성을 도와주다, “help with filling out an application form.” 도와줄 comes from 돕다, “to help.” In the construction 도와주다, it means “to help someone do something”; 주다 adds the sense of doing the help as a service for someone. The form 도와줄 is the form used before 수 있어요 in the ability pattern 동사-(으)ㄹ 수 있다, “can do.” 수 있어요 completes that ability pattern. 수 means a way or possibility, and 있어요 means “exists/is available,” so after a verb form such as 도와줄, the construction means “can help.” 있어요 is the polite present form of 있다; the pattern’s tense and politeness are carried by this final verb. Together, 직원들이 sets the staff as the subject. 카드 사용 정지 신청서 작성 identifies filling out an application form to suspend card use, and 도와줄 수 있어요 says that this help is possible. The complete meaning is: “The staff can help you fill out a form to block the card.” The person receiving the help is supplied by the fixed translation; Korean does not show an overt pronoun for that person in this sentence.

  5. 제 계정 정보를 가지고 있어요.

    I have my account details with me.

    제
    my
    계정
    account
    정보
    information; details
    가지고 있어요
    have; have with me
    More detail

    제 means “my” here. It is the commonly used contraction of 저의, from the polite first-person pronoun 저 (“I”) plus the possessive marker 의. For example, 제 이름 means “my name.” 계정 means “account,” especially a user or service account. It is a noun that can combine with other nouns, as in 계정 정보 (“account information”). 정보 means “information”; in this sentence, the fixed translation naturally renders the compound 계정 정보 as “account details.” Korean commonly places a modifying noun before the noun it describes: 계정 정보 is literally “account information.” 가지고 있어요 is the polite present form of 가지고 있다, meaning “to have,” “to be holding,” or “to keep.” In this sentence it expresses possession or availability: the speaker has the information with them. The -고 있다 form can describe an ongoing state with verbs such as 가지다 (“to have”), so it does not necessarily mean that the speaker is actively carrying out an action at this moment. For example, 열쇠를 가지고 있어요 means “I have the key with me.” Putting the parts together, 제 계정 정보 means “my account details,” and 가지고 있어요 says that the speaker has those details with them. The subject “I” is understood from the verb context and is not separately stated. The complete utterance therefore means “I have my account details with me.”

  6. 그 정보가 직원들에게 도움이 될 거예요.

    That information will help the staff.

    정보
    information
    직원들
    staff; employees
    도움이 될 거예요.
    will be helpful
    More detail

    정보 means “information.” It is a noun; its base form is already 정보, so it does not need a plural ending here. Example: 중요한 정보를 찾았어요. — “I found important information.” 직원들 means “staff members” or “employees.” The noun is 직원 (“employee”), and 들 marks a plural group: 직원 → 직원들. In this sentence, 직원들에게 adds 에게 to show the people for whom the information will be helpful. 에게 is commonly used for a person or people; 들에게 is the same marker after the plural form. Example: 직원들에게 안내문을 보냈어요. — “I sent a notice to the employees.” 도움이 될 거예요. is the future-looking form of 도움이 되다, literally “become help” and naturally “be helpful.” The noun 도움 means “help,” 이 marks it as the subject of 되다, and 될 is the future form of 되다 used before 거예요. -ㄹ/을 거예요 presents a future expectation or prediction. Example: 이 설명이 도움이 될 거예요. — “This explanation will be helpful.” At the beginning, 그 means “that” and modifies 정보; 가 marks 그 정보 as the subject. The pattern is 그 + noun + 이/가 + beneficiary에게 + 도움이 될 거예요: “That noun will be helpful to the beneficiary.” Here, 그 정보가 is “that information,” 직원들에게 identifies the staff as the people who benefit, and 도움이 될 거예요 says that it will be helpful to them. Together, the utterance means: “That information will help the staff.”

  7. 그럼 새 카드를 받아야 하는지 물어볼게요.

    Then I'll ask whether I should get a new card.

    그럼
    then; in that case
    새
    new
    카드
    card
    받아야 하는지
    whether one should get
    물어볼게요
    I’ll ask
    More detail

    그럼 means “then” or “in that case.” It links this utterance to an understood situation and signals the next step. Example: 그럼 시작할게요. — “Then I’ll start.” 새 means “new.” It is the attributive form used before a noun: 새 카드 means “a new card.” Unlike a form that describes a current state after an action, 새 directly modifies the noun before it. 카드 means “card.” It is a noun used here as the object of getting or receiving. Example: 카드를 받았어요. — “I received the card.” 받아야 하는지 expresses “whether [someone] should get/receive [it].” 받아야 comes from 받다 (“to receive, get”) plus -아야 하다, which expresses necessity or what one should do. 하는지 comes from 하다 plus -는지, a form used to embed an uncertain question such as “whether.” Together, 받아야 하는지 asks whether receiving a card is the required action. The subject is understood from the fixed translation as the speaker: “whether I should get one.” Example: 지금 가야 하는지 모르겠어요. — “I don’t know whether I should go now.” 물어볼게요 means “I’ll ask.” It is based on 물어보다, “to ask,” with -ㄹ게요, which presents the speaker’s intended action or commitment. The form is not simply a neutral future prediction; in this utterance, the speaker undertakes to ask. Example: 확인해 볼게요. — “I’ll check.” Together, 그럼 sets up the next step, 새 카드를 identifies what kind of card is involved, 받아야 하는지 makes the issue an embedded whether-question about the speaker’s required action, and 물어볼게요 states the speaker’s plan to ask. The whole utterance means: “Then I’ll ask whether I should get a new card.”

  8. 먼저 물어보세요. 누군가 그 카드를 맡겼을 수도 있으니까요.

    Ask first, because someone might have handed it in.

    먼저
    first
    물어보세요
    please ask
    누군가
    someone
    그
    that; the relevant one
    카드
    card
    맡겼을 수도 있으니까요
    because it might have been handed in
    More detail

    먼저 means “first” or “before anything else.” It is an adverb, so it sets the order of the action. Example: 먼저 읽으세요. — “Please read it first.” 물어보세요 is a polite request meaning “please ask.” It comes from the verb 물어보다 (“to ask”), with the polite-request ending -세요. The -보- is part of the compound verb here, not the separate verb “to see.” Example: 직원에게 물어보세요. — “Please ask the employee.” 누군가 means “someone”: 누구 (“who”) combined with -ㄴ가, which makes an indefinite person expression. It does not identify who the person is. Example: 누군가 기다리고 있어요. — “Someone is waiting.” 그 is a demonstrative determiner meaning “that” or, in context, “the relevant.” It comes directly before the noun it modifies. Its form does not change for number or gender. Here it identifies the card as the relevant “that card”; the translation confirms that the item referred to is the card. 카드 is the noun “card.” It is a loanword used for cards generally; the particular kind of card is not specified by this word alone. Example: 카드가 있어요. — “There is a card.” 맡겼을 수도 있으니까요 gives the reason: “because someone might have handed it in.” The verb is 맡기다, “to leave or entrust something with someone”; in this context, the fixed translation supports the sense “hand in” or “leave [the card].” 맡겼- is its past form, showing the possible handing-in would already have happened. -을 수도 있다 expresses possibility, so 맡겼을 수도 있다 means “might have handed it in.” The object is omitted because it is understood from 그 카드; Korean commonly leaves understood objects unspoken. -(으)니까 marks the reason, and final 요 adds polite speech. Example: 그 사람이 열쇠를 맡겼을 수도 있어요. — “That person might have left the key.” Together, 먼저 물어보세요 means “Please ask first.” 누군가 그 카드를 맡겼을 수도 있으니까요 explains why: “because someone might have handed in that card.” The complete utterance is therefore: “Ask first, because someone might have handed it in.”

Grammar Points

V-아/어야 하다

새 교통카드를 받아야 해요.

seh gyoh-tong-kah-deu-rul ba-DAH-ya HAE-yoh

I have to get a new transportation card.

-아/어야 하다 expresses necessity: something must be done.

V-지 못하게 하다

직원들이 교통카드를 사용하지 못하게 할 거예요.

jee-gwon-deu-REE gyoh-tong-kah-deu-rul sah-yong-ha-jee MOH-ta-geh hal guh-yeh-yo

The staff will prevent people from using the transportation card.

-지 못하게 하다 means to prevent someone from doing something.

Korean Vocabulary

가지고 있다 phrase
gah-jee-goh ISS-dah to have; to carry 가지고 있어요
계정 정보 phrase
gyeh-JUNG jeong-boh account details 계정 정보를
교통카드 noun
gyoh-tong-KAH-deu transportation card

제 교통카드를

기차 noun
gih-CHAH train

기차에서

도움이 되다 phrase
doh-OO-mee DWEH-dah to be helpful 도움이 될
분실물 센터 phrase
boon-SHEEL-mool SEN-tuh lost property office

분실물 센터에

사용하다 verb
sah-yong-HAH-dah to use 사용하지
사용하지 못하게 하다 phrase
sah-yong-ha-jee MOH-ta-geh HAH-dah to prevent someone from using 사용하지 못하게 할
잃어버리다 verb
eel-luh-buh-REE-dah to lose 잃어버린
작성 noun
jak-SEONG completion; filling out 작성을
직원 noun
jee-GWON staff member 직원들이
카드 사용 정지 신청서 phrase
KAH-deu sah-yong jung-jee shin-CHEONG-suh card-blocking application form

Quiz

Word Order

Arrange the words in the correct order.

I think I lost my travel card on the train.

Show Answer기차에서 제 교통카드를 잃어버린 것 같아요.

You should go to the lost property office.

Show Answer분실물 센터에 가 보세요.

I have my account details with me.

Show Answer제 계정 정보를 가지고 있어요.

Spelling

Tap the letters to spell the word.

to use

Show Answer사용하지

to lose

Show Answer잃어버린

transportation card

Show Answer교통카드

staff member

Show Answer직원들이