Fixing a Printer Problem in the Library | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: In a library, a patron asks for help with a stuck print job and waits while staff check the printer safely..

EN → KO / Level: B1

About This Lesson

Use Fixing a Printer Problem in the Library to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

제 문서가 프린터 대기열에서 멈춰서 아무것도 출력되지 않아요.

jeh MOON-suh-gah puh-RIN-tuh deh-gee-YUHL-eh-suh MUM-chwuh-suh ah-moo-GUHT-toh chool-lyuhk-DWEH-jee ah-NAH-yoh. My document is stuck in the printer queue, and nothing is coming out.
B

작업을 다시 보내기 전에 화면을 확인해 봐요.

jah-GUHP-uhl DAH-shee BOH-neh-gee juh-NEH hwah-MYUN-uhl hwah-GEEN-heh bwah-YOH. Let's check the screen before sending the job again.
A

양면 인쇄를 선택했는데 화면에 오류가 표시돼요.

YAHNG-myun IN-sweh-ruhl suh-TAEK-haet-NUHN-deh hwah-MYUN-eh OH-ryoo-gah pyo-SHEE-dweh-YOH. I chose double-sided printing, but the display shows an error.
B

용지가 걸렸을 수도 있으니 지금은 조작부를 건드리지 마세요.

yong-JEE-gah guh-LYUH-suhl SOO-doh ee-SUH-nee jee-GUH-meun joh-JAHK-boo-ruhl gun-duh-REE-jee mah-SEH-yoh. There may be a paper jam, so leave the controls alone for now.
A

다시 보내서 대기열에 작업을 하나 더 추가하고 싶지 않아요.

DAH-shee BOH-nae-suh deh-gee-YUHL-eh jah-GUHP-uhl HAH-nah duh CHOO-gah-hah-goh SHEEP-jjee ah-NAH-yoh. I do not want to resend it and add another job to the queue.
B

다시 시도하시기 전에 제가 실패한 작업을 취소할 수 있어요.

DAH-shee shee-DOH-ha-shee-gee juh-NEH JEH-gah shil-PEH-han jah-GUHP-uhl chwee-SOH-hal soo ee-SUH-yoh. I can cancel the failed job before you try again.
A

제가 다른 작업을 보내기 전에 프린터를 확인해 주실 수 있나요?

JEH-gah DAH-reun jah-GUHP-uhl BOH-nae-gee juh-NEH puh-RIN-tuh-ruhl hwah-GEEN-heh joo-SHEEL soo ee-NOH-yoh. Could you check the printer before I send anything else?
B

제가 살펴볼게요. 하지만 기계를 직접 열지는 마세요.

JEH-gah sal-PYUH-bol-GEH-yoh. HAH-jee-man gee-GYEH-ruhl jee-JUHPh yuhl-JEE-neun mah-SEH-yoh. I'll take a look, but please do not open the machine yourself.
A

확인하시는 동안 저는 여기서 기다릴게요.

hwah-GEEN-ha-shee-neun dong-AHN juh-neun YUH-gee-suh gee-dah-RIL-GEH-yoh. I'll wait here while you check it.
B

그러면 인쇄 작업을 더 추가하지 않고 문제를 해결하는 데 도움이 될 거예요.

GUH-ruh-myuhn IN-sweh jah-GUHP-uhl duh CHOO-gah-hah-jee AHN-goh MOON-jeh-ruhl hae-GYEOL-ha-neun deh doh-OOM-ee dwel guh-YEH-yoh. That will help us clear the problem without adding more print jobs.

Word by Word

제 means “my” here, referring respectfully to the speaker’s document. It is a possessive form commonly placed before a noun, as in 제 문서가. A learner can use it when identifying their own belongings or materials.
문서가 문서가 means “the document” as the subject of the sentence. 가 marks 문서 as the thing that is stuck in the printer queue. This form is useful when describing what is causing or experiencing a situation.
프린터 프린터 means “printer,” the machine involved in the problem. It is a borrowed noun used directly before 대기열에서 to specify the printer queue. Use it when talking about printing equipment or its status.
대기열에서 대기열에서 means “in the queue,” showing where the document has stopped. 에서 marks the place or context in which the stopping occurs. This form can describe something waiting or being processed in a queue.
멈춰서 멈춰서 means “having stopped” or “stopping and therefore,” connecting the stopped document with the result that nothing is printed. It comes from 멈추다 and links this situation to what follows. Use this form when one action or state leads to the next result.
아무것도 아무것도 means “nothing” in this sentence. With the negative expression that follows, it emphasizes that not even one thing is being printed. It is useful when saying that no item or result is present.
출력되지 출력되지 means “not being printed” as the negative form begins. It describes output being produced by the printer, with 지 connecting to the following negative expression. Use this form when describing something that is not being output or displayed.
않아요 않아요 completes the polite negation of 출력되지 않아요, meaning that nothing is being printed. It makes the statement negative in a polite conversational style. Use it after a verb form when politely saying that an action does not happen.
작업을 작업을 means “the job” or “the print job” as the object being sent again. 을 marks 작업 as the thing affected by the action. This form is useful for referring to a task or job that someone sends, cancels, or adds.
다시 다시 means “again,” indicating that the job would be sent one more time. It normally comes before the action it modifies, as in 다시 보내기. Use it when repeating an action or returning to an earlier attempt.
보내기 보내기 means “sending” and presents 보내다 as an activity before 전에. In this sentence, it refers to sending the print job again. This form is useful when placing an action before or after another event.
전에 전에 means “before,” placing the screen check earlier than sending the job. It follows the activity 보내기 and marks the time relationship. Use it to say that one action should happen before another.
화면을 화면을 means “the screen” as the object to be checked. 을 marks the screen as what the speaker will inspect. Use this form when referring to a device display that someone checks or reads.
확인해 확인해 means “check” or “inspect” in the form used before 봐요. It supplies the main action in 확인해 봐요, while the following form adds the suggestion to take a look. Use 확인해 when checking information, a device, or a condition.
봐요 봐요 adds the idea of trying or taking a look in the suggestion 확인해 봐요. Here the whole expression politely suggests checking the screen together. This form is commonly used after an action when suggesting that someone try it or see what happens.
양면 양면 means “both sides” and specifies that the printing uses both sides of the paper. It combines with 인쇄를 to identify the selected printing type. Use it when describing a setting or process involving two sides.
인쇄를 인쇄를 means “printing” as the object of 선택했는데. 을 marks the printing option that the speaker selected. This form is useful when choosing, changing, or discussing a printing setting.
선택했는데 선택했는데 means “selected, but” and gives the earlier choice as background for the error that appears afterward. It comes from 선택하다 and links the past choice to an unexpected situation. Use this form when explaining what happened before a contrasting result.
화면에 화면에 means “on the screen,” identifying where the error is shown. 에 marks the location in which the display appears. Use it when describing information, messages, or symbols shown on a screen.
오류가 오류가 means “an error” as the subject of what is displayed. 가 marks the error as the thing appearing on the screen. This form is useful when reporting a technical error or other incorrect condition.
표시돼요 표시돼요 means “is displayed” or “shows,” describing the error appearing on the screen. The form presents the display as something shown rather than as someone actively showing it. Use it when a message or symbol appears on a device.
용지가 용지가 means “the paper” as the subject of a possible paper jam. 가 marks the paper as what may have become caught. Use it when discussing paper in a printer or another paper-handling machine.
걸렸을 걸렸을 means “may have become caught” or “may be jammed” in this context. It describes the paper as having become stuck, and its possibility is completed with 수도 있어요 in the same sentence. Use this form when considering a possible problem that may already have happened.
수도 수도 expresses possibility in 걸렸을 수도 있으니, meaning “since it may have become jammed.” It contributes the idea that the situation is one possible explanation, not a confirmed fact. Use it after a suitable verb form when saying that something may be the case.
있으니 있으니 means “since there may be” here and gives the reason for leaving the controls alone. It links the possible paper jam to the advice that follows. Use this form when presenting a reason or circumstance before a suggestion or instruction.
지금은 지금은 means “for now,” focusing on the current moment. 은 marks 지금 as the time being limited or contrasted with a later time. Use it when giving temporary instructions or describing what should happen at present.
조작부를 조작부를 means “the controls” or “control panel” as the object that should not be touched. 을 marks the controls as the thing affected by 건드리다. Use it when referring to the buttons or operating section of a machine.
건드리지 건드리지 means “touch” or “handle” in the negative instruction 건드리지 마세요. It is the form that connects 건드리다 to the polite prohibition that follows. Use it when telling someone not to interfere with or touch something.
마세요 마세요 means “please do not,” making a polite prohibition with 건드리지. Here it tells the patron not to touch the controls. Use it after an action form when politely asking someone not to do something.
보내서 보내서 means “by sending” or “sending and thereby,” linking the act of resending with the additional job being added. It comes from 보내다 and shows how the next result would occur. Use this form when one action leads to another result.
대기열에 대기열에 means “to the queue,” identifying the destination where another job would be added. 에 marks the queue as the place receiving the job. Use it when describing something entering or being placed in a waiting line or processing queue.
하나 하나 means “one,” referring to one additional job in the queue. With 더, it emphasizes that the queue would receive one more item. Use it when counting a single item or specifying one unit.
더 means “more” or “another” here, modifying 하나 to mean one additional job. It highlights an increase beyond what is already in the queue. Use it before a noun or quantity when referring to an added amount.
추가하고 추가하고 means “add” in the expression 추가하고 싶지 않아요, meaning that the speaker does not want to add another job. It connects 추가하다 with 싶다 to express a desire about performing the action. Use this form before 싶다 when talking about wanting or not wanting to do something.
싶지 싶지 contributes “want not to” in 추가하고 싶지 않아요. The negative 지 is completed by 않아요, so the speaker politely says they do not want to add another job. Use this form when expressing that someone does not want an action to happen.
제가 제가 means “I” as the subject of the ability to cancel the failed job. 가 marks the speaker as the person who can perform the action. Use it when identifying yourself as the person responsible for or able to do something.
실패한 실패한 means “failed” and describes the job that did not complete successfully. It comes before 작업을 to modify that noun. Use this form when identifying a task, attempt, or process that was unsuccessful.
취소할 취소할 means “cancel” in the form used before 수. It identifies cancellation as the possible action the speaker can perform. Use it before a possibility or ability expression when describing an action that can be carried out.
수 expresses possibility or ability in 취소할 수 있어요, meaning that the speaker can cancel the job. It is part of a construction that says an action is possible for someone. Use it after a suitable verb form to describe ability or permission when appropriate.
있어요 있어요 completes 취소할 수 있어요 and makes the meaning “can cancel.” In this construction, it confirms that the possibility exists. Use it in polite conversation when saying that an action is possible or available.
시도하시기 시도하시기 means “trying” in the respectful expression before you try again. The form includes respectful treatment of the person who will try and presents the action before 전에. Use it when referring politely to another person’s attempt before or after an event.
다른 다른 means “other” or “another,” distinguishing the next job from the one already discussed. It directly modifies 작업 in 다른 작업. Use it before a noun when identifying a different item, person, or option.
주실 주실 contributes the respectful idea of doing something as a favor for the speaker in 확인해 주실 수 있나요. The form treats the other person’s action politely and respectfully. Use it when making a courteous request for someone to do something for you.
있나요 있나요 asks whether the possibility exists in 확인해 주실 수 있나요, which politely asks if the other person can check the printer. It turns the possibility expression into a question. Use it in polite questions about whether an action is possible.
살펴볼게요 살펴볼게요 means “I’ll take a look” and expresses the staff member’s intention to inspect the printer. It is suitable when agreeing to check something for the other person. Use it when promising or volunteering to look into a problem.
하지만 하지만 means “but” and introduces a caution that contrasts with the offer to inspect the printer. It connects the willingness to help with the instruction not to open the machine. Use it to introduce a contrast or limitation in conversation.
기계를 기계를 means “the machine” as the object that the patron should not open. 을 marks the machine as the thing affected by 열다. Use it when referring to equipment as a whole rather than to one specific control or part.
직접 직접 means “yourself” or “directly,” emphasizing that the patron should not open the machine personally. It adds focus to who would perform the action. Use it when distinguishing personal action from having a staff member or specialist do it.
열지는 열지는 means “open” with contrastive emphasis in the instruction 열지는 마세요. It focuses specifically on opening the machine as the action that must not be done. Use this form when emphasizing one action that should be avoided.
확인하시는 확인하시는 means “checking” respectfully, referring to the staff member’s inspection of the printer. It modifies 동안 and shows respect toward the person performing the check. Use it when describing another person’s action politely in a time expression.
동안 동안 means “while” or “during,” linking the staff member’s checking with the speaker’s waiting. It follows 확인하시는 to show that the two activities overlap in time. Use it to describe an action continuing during another action or period.
저는 저는 means “I” as the topic of the statement about waiting here. 는 presents the speaker as the person who will wait while the staff member checks the printer. Use it when introducing or contrasting your own action or situation.
여기서 여기서 means “here,” identifying the place where the speaker will wait. 서 marks the location of the action 기다릴게요. Use it when saying where an action takes place.
기다릴게요 기다릴게요 means “I’ll wait,” expressing the speaker’s intention and willingness to wait. It is appropriate when responding cooperatively while someone handles a task. Use it when telling another person that you will wait for a process or result.
그러면 그러면 means “then” or “in that case,” referring to the plan of waiting while the printer is checked. It introduces the expected consequence of that arrangement. Use it when drawing a result from a situation or proposal.
인쇄 인쇄 means “printing” as the noun that describes the type of jobs being discussed. It combines with 작업 in 인쇄 작업 to mean print jobs. Use it when referring generally to the printing process or printing-related work.
추가하지 추가하지 means “adding” in the expression 추가하지 않고, which means “without adding.” It is the form that connects 추가하다 to the following negative connector. Use it when describing an action that is avoided while another action takes place.
않고 않고 means “without” or “not doing,” connecting the avoided action 추가하지 with the main result. Here it says the problem can be cleared without adding more print jobs. Use it to link two actions when the first action does not occur.
문제를 문제를 means “the problem” as the object being cleared or resolved. 를 marks 문제 as what the resolution affects. Use it when referring to a difficulty that someone needs to solve.
해결하는 해결하는 means “solving” or “resolving” and modifies 데 in 해결하는 데. It describes the process whose usefulness is being discussed. Use it before a noun-like expression when referring to solving a problem as an activity.
데 presents 해결하는 데 as “in solving” or “for solving,” the activity in which the help is useful. It is part of the expression 도움이 되다, which says that something helps with an activity. Use it after an action form when discussing usefulness for doing that action.
도움이 도움이 means “help” as the subject of 도움이 될 거예요. 가 marks the help as what will be useful for resolving the problem. Use it when saying that an action, person, or measure provides assistance.
될 means “will be” or “will become” in 도움이 될 거예요. It describes the expected future usefulness of the plan. Use it before 거예요 when stating what something is expected to be or become.
거예요 거예요 gives the polite expected-future meaning in 도움이 될 거예요, “it will help.” It presents the result as a prediction or expectation. Use it after a suitable form when politely describing what is expected to happen.

Grammar Points

-는데

양면을 선택했는데 오류가 표시돼요.

YAHNG-myun-uhl suh-TAEK-haet-NUHN-deh OH-ryoo-gah pyo-SHEE-dweh-YOH.

I selected double-sided printing, but an error is displayed.

-는데 connects a background situation with a contrasting result, similar to “but” or “and” in English.

-지 않다

문서가 출력되지 않아요.

MOON-suh-gah chool-lyuhk-DWEH-jee-jee ah-NAH-yoh.

The document is not being printed.

-지 않다 makes a verb negative. Here, 출력되지 않아요 means that printing does not occur.

Korean Vocabulary

대기열 noun
deh-gee-YUHL queue 대기열에서

프린터 대기열에서 멈춰서

멈추다 verb
MUM-choo-dah to stop; to get stuck 멈춰서

대기열에서 멈춰서

문서 noun
MOON-suh document 문서가

제 문서가 프린터 대기열에서 멈춰서

보내다 verb
BOH-nae-dah to send 보내기

작업을 다시 보내기 전에

선택하다 verb
suh-TAEK-hah-dah to choose; to select 선택했는데

양면 인쇄를 선택했는데

양면 noun
YAHNG-myun both sides; double-sided

양면 인쇄를 선택했는데

인쇄 noun
IN-sweh printing 인쇄를

양면 인쇄를 선택했는데

작업 noun
jah-GUHP job; task 작업을

작업을 다시 보내기 전에

출력되다 verb
chool-lyuhk-DWEH-dah to be printed; to be output 출력되지 않아요

아무것도 출력되지 않아요

프린터 noun
puh-RIN-tuh printer

프린터 대기열

화면 noun
hwah-MYUN screen 화면을

화면을 확인해 봐요

확인하다 verb
hwah-GEEN-hah-dah to check; to confirm 확인해

화면을 확인해 봐요

Quiz

Word Order

Arrange the words in the correct order.

I chose double-sided printing, but the display shows an error.

Show Answer양면 인쇄를 선택했는데 화면에 오류가 표시돼요.

I'll wait here while you check it.

Show Answer확인하시는 동안 저는 여기서 기다릴게요.

Spelling

Tap the letters to spell the word.

queue

Show Answer대기열에서

to choose; to select

Show Answer선택했는데

document

Show Answer문서가

to send

Show Answer보내기