Explaining a Printer Problem and Discussing a Fix | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: In a shared workspace, two colleagues troubleshoot a printer problem by checking large images and testing the file from another account..

EN → KO / Level: B2

About This Lesson

Use Explaining a Printer Problem and Discussing a Fix to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

지원되는 형식인데도 프린터가 계속 내 파일을 거부해.

ji-WON-dweh-neun HYUNG-shi-gin-deh-do peuh-RIN-teo-ga kye-SOK nae PA-i-reul guh-BOO-hae. The printer keeps rejecting my file, although the format is supported.
B

문서에 너무 큰 이미지가 들어 있는지 확인해 봤어?

MOON-suh-eh nuh-MOO kuhN ee-MI-jee-ga deu-ruh IN-neun-jee hwa-GIN-hae BWAHT-sseo? Have you checked whether the document contains oversized images?
A

그럴 수도 있겠네. 프레젠테이션에 세부적인 차트가 여러 개 들어 있으니까.

guh-REOL soo-do eet-KKET-neh. peuh-reh-jen-teh-SYUN-eh seh-boo-JUH-gin CHAHT-uh-ga YUH-ruh GAE deu-ruh eet-SOO-nee-kka. That is possible, since the presentation includes several detailed charts.
B

이미지를 압축하면 시각적인 품질을 떨어뜨리지 않고 도움이 될 수도 있어.

ee-MI-jee-reul ahp-CHOO-kah-myun shee-GAHK-jjuh-gin POOM-jee-reul ttuh-ruh-TTEU-ree-jee AHN-koh DOH-oom-ee dwel soo-do ee-SSEO. Compressing them may help without damaging the visual quality.
A

전체 프레젠테이션을 다시 만드는 것보다 그 방법이 더 좋아.

JUN-cheh peuh-reh-jen-teh-SYUN-eul DAH-shee MAN-deu-neun geot-BOH-dah guh bang-BUH-bee duh JOH-ah. I would prefer that to rebuilding the entire deck.
B

공유 폴더를 통해 보내 줘.

GONG-yoo POHL-duh-reul TONG-hae BOH-nae jwoh. Send it through the shared folder.
B

내 계정으로 테스트해 볼게.

nae GYEH-juhng-eu-ro TEH-seu-teu-hae BOL-kkeh. I can test it from my account.
A

그러면 내가 설정을 무작정 추측해 볼 필요가 없겠네.

guh-ruh-myun nae-ga SUHL-jung-eul moo-jahk-JUNG CHOO-cheuk-hae bol pee-RYOH-ga uhp-KKET-neh. That saves me from guessing at random settings.
B

일단 출력되면 다른 사람들을 위해 해결 방법을 기록해 두자.

eel-DAHN CHOOL-ryuk-dweh-myun DAH-reun SAH-ram-deu-reul wee-hae hae-GYEOL bang-BUH-beul gee-ROK-hae DOO-jah. Once it prints, we should document the fix for others.

Word by Word

지원되는 지원되는 means “supported” here and describes the format that the printer can accept. It appears before the noun in 형식인데도, so it identifies the format as supported. A new example is 지원되는 파일 형식, “a supported file format.”
형식인데도 형식인데도 means “even though it is a supported format” in this sentence. The ending 그런데도-like meaning creates a concession: the printer rejects the file despite the format being supported. A new example is 형식인데도 열리지 않아, “It does not open even though the format is correct.”
프린터가 프린터가 means “the printer,” with the subject marker 가 showing that the printer is the thing rejecting the file. It is the subject of 계속 내 파일을 거부해. A new example is 프린터가 멈췄어, “The printer stopped.”
계속 계속 means “continually” or “keeps doing so” here, showing that the printer rejects the file repeatedly. It commonly comes before the verb it modifies, as in 계속 거부해. A new example is 계속 오류가 나, “An error keeps occurring.”
내 내 means “my” here and identifies the file as belonging to the speaker. It comes directly before the noun 내 파일을. A new example is 내 계정, “my account.”
파일을 파일을 means “the file” as the object of 거부해, the thing being rejected. The object marker 을 marks the file as receiving that action. A new example is 파일을 보내 줘, “Please send the file.”
거부해 거부해 means “rejects” here, describing what the printer repeatedly does to the file. The informal ending fits the casual conversation between colleagues. A new example is 시스템이 로그인을 거부해, “The system rejects the login.”
문서에 문서에 means “in the document,” marking where the images may be contained. The particle 에 marks the location or area associated with 들어 있는지. A new example is 문서에 표가 있어, “There is a table in the document.”
너무 너무 means “too” or “overly” here, increasing the degree of 큰 and suggesting that the images may be excessively large. It normally comes before the adjective or description it modifies. A new example is 너무 복잡해, “It is too complicated.”
큰 큰 means “large” here and describes the size of the images. It is placed before 이미지가 in 너무 큰 이미지가. A new example is 큰 파일, “a large file.”
이미지가 이미지가 means “images” as the subject of 들어 있는지, identifying what may be contained in the document. The marker 가 presents 이미지 as the item being checked for. A new example is 이미지가 많아, “There are many images.”
들어 들어 contributes the meaning “be contained” or “be included” in 문서에 너무 큰 이미지가 들어 있는지. Together with 있다, it describes something being present inside a document. A new example is 사진이 문서에 들어 있어, “A photo is included in the document.”
있는지 있는지 means “whether there is” or “whether it is present” here, introducing the point being checked. In 이미지가 들어 있는지, it turns the statement about images being included into an indirect question. A new example is 파일이 있는지 확인해, “Check whether the file is there.”
확인해 확인해 means “check” here and asks whether the listener has checked the document. It is followed by 봤어 in 확인해 봤어, forming the idea of trying or having checked something. A new example is 설정을 확인해, “Check the settings.”
봤어 봤어 completes 확인해 봤어 and means that the speaker is asking whether the listener has checked or tried checking it. The form is informal and suits the conversation. A new example is 파일을 열어 봤어?, “Did you try opening the file?”
그럴 그럴 means “be that way” or “be so” here, referring back to the possibility that oversized images are causing the problem. It appears in the expression 그럴 수도 있겠네. A new example is 그럴 수 있어, “That can happen.”
수도 수도 contributes the meaning of possibility in 그럴 수도 있겠네, “That could be so.” The pattern V/Adjective-(으)ㄹ 수도 있다 is used when something is one possible explanation or outcome. A new example is 늦을 수도 있어, “I might be late.”
있겠네 있겠네 expresses the speaker’s realization that the possibility is plausible in this context. Together with 그럴 수도, it means “That could be the case.” A new example is 문제가 있겠네, “It seems there may be a problem.”
프레젠테이션에 프레젠테이션에 means “in the presentation,” marking where the charts are included. The particle 에 marks the presentation as the relevant location or container. A new example is 프레젠테이션에 표를 넣었어, “I put a table in the presentation.”
세부적인 세부적인 means “detailed” here and describes the charts as containing or showing fine detail. It comes before 차트가 in 세부적인 차트가 여러 개. A new example is 세부적인 설명, “a detailed explanation.”
차트가 차트가 means “charts” as the subject of 들어 있으니까, identifying what the presentation contains. The marker 가 marks the charts as the items present. A new example is 차트가 보기 좋아, “The charts look good.”
여러 여러 means “several” or “various” here and indicates more than one chart. It directly modifies the counter phrase 여러 개. A new example is 여러 파일, “several files.”
개 개 is the general counter used here for counting charts in 여러 개. The phrase 여러 개 means “several items,” with the specific noun already understood from the context. A new example is 파일 두 개, “two files.”
있으니까 있으니까 means “because there are” here, giving the reason the presentation may be causing the issue. It connects the fact that several detailed charts are present with the speaker’s conclusion. A new example is 시간이 없으니까 빨리 하자, “Because we do not have time, let’s do it quickly.”
이미지를 이미지를 means “the images” as the object of 압축하면, identifying what should be compressed. The object marker 를 marks the images as receiving that action. A new example is 이미지를 선택해, “Select the images.”
압축하면 압축하면 means “if you compress them” or “when they are compressed” here. It sets up a possible condition for the result that follows, 도움이 될 수도 있어. A new example is 파일을 압축하면 크기가 줄어들어, “If you compress the file, its size decreases.”
시각적인 시각적인 means “visual” here and describes the quality of the images as something that could be affected. It appears before 품질을 in 시각적인 품질을. A new example is 시각적인 효과, “a visual effect.”
품질을 품질을 means “the quality” as the object of 떨어뜨리지, referring specifically to visual quality. The object marker 을 marks the quality as something that should not be lowered. A new example is 품질을 확인해, “Check the quality.”
떨어뜨리지 떨어뜨리지 contributes “lowering” or “damaging” in 시각적인 품질을 떨어뜨리지 않고, meaning without lowering the visual quality. It is followed by 않고 to connect the avoided action with the main result. A new example is 품질을 떨어뜨리지 않고 저장해, “Save it without lowering the quality.”
않고 않고 means “without doing” or “without allowing” the preceding action, so 떨어뜨리지 않고 means “without lowering it.” It connects this avoided result to 도움이 될 수도 있어. A new example is 파일을 지우지 않고 수정해, “Modify it without deleting the file.”
도움이 도움이 means “help” as the subject of 될 수도 있어, referring to the compression possibly being useful. The marker 이 presents help as what may result. A new example is 도움이 필요해, “I need help.”
될 될 contributes “become” or “be helpful” in 도움이 될 수도 있어, describing compression as something that may help. It links 도움이 to the possibility expression 수도 있어. A new example is 해결책이 될 수 있어, “It can become a solution.”
있어 있어 completes 될 수도 있어 and expresses that the helpful result is possible. In this sentence, the whole expression means that compressing the images may help. A new example is 사용할 수 있어, “You can use it.”
전체 전체 means “the entire” or “the whole” here and emphasizes that the presentation would otherwise be rebuilt in full. It comes before 프레젠테이션을. A new example is 전체 파일, “the entire file.”
프레젠테이션을 프레젠테이션을 means “the presentation” as the object of 만드는, referring to what would be rebuilt. The object marker 을 marks the presentation as receiving that action. A new example is 프레젠테이션을 공유해, “Share the presentation.”
다시 다시 means “again” here, showing that the presentation would be made another time from the beginning or in a new version. It comes before 만드는 in 다시 만드는. A new example is 다시 확인해, “Check again.”
만드는 만드는 means “making” here and describes the action of rebuilding the presentation. It appears before 것보다, turning the action into the option being compared. A new example is 문서를 만드는 과정, “the process of making a document.”
것보다 것보다 means “rather than doing” or “compared with doing” here. In 다시 만드는 것보다, it marks rebuilding the presentation as the less-preferred option. A new example is 기다리는 것보다 직접 물어보자, “Rather than waiting, let’s ask directly.”
그 그 means “that” here and points back to the suggested method of compressing the images. It combines with 방법이 in 그 방법이. A new example is 그 파일을 보내 줘, “Please send that file.”
방법이 방법이 means “the method” here, referring to compressing the images. It is the subject of 더 좋아 in 그 방법이 더 좋아. A new example is 이 방법이 더 쉬워, “This method is easier.”
더 더 means “more” here and shows that the suggested method is preferred over rebuilding the presentation. It modifies 좋아 in 그 방법이 더 좋아. A new example is 이쪽이 더 빨라, “This way is faster.”
좋아 좋아 means “is preferable” or “is better” here, expressing the speaker’s preference for the suggested method. The informal ending fits the casual exchange. A new example is 이 방법이 좋아, “I like this method” or “This method is good.”
공유 공유 means “shared” or “sharing” here as part of 공유 폴더, a folder accessible for shared use. It combines with 폴더 to identify the route for sending the file. A new example is 공유 문서, “a shared document.”
폴더를 폴더를 means “the folder” as the object of the route expression 공유 폴더를 통해. The object marker 를 marks the folder as the channel through which the file should be sent. A new example is 폴더를 열어 줘, “Please open the folder.”
통해 통해 means “through” here and identifies the shared folder as the channel used to send the file. The pattern 장소를 통해 보내다 is useful for describing a route or medium. A new example is 이메일을 통해 보내 줘, “Please send it through email.”
보내 보내 means “send” here and gives the direct request to send the file through the shared folder. It is followed by 줘, which makes the request more conversational. A new example is 파일을 보내 줘, “Please send the file.”
줘 줘 adds the meaning “do it for me” or “please” to 보내, making 보내 줘 a casual request to send something. It is used after an action in informal speech. A new example is 확인해 줘, “Please check it for me.”
계정으로 계정으로 means “using my account” or “from my account” here, identifying the account used for testing. The particle 으로 marks the means or route associated with the account. A new example is 회사 계정으로 로그인해, “Log in with the company account.”
테스트해 테스트해 means “test” here and describes checking the file from the speaker’s account. It is followed by 볼게 in 테스트해 볼게, expressing an intention to try it. A new example is 새 파일을 테스트해, “Test the new file.”
볼게 볼게 expresses the speaker’s intention or willingness to try the action in 테스트해 볼게, “I’ll test it.” It is a natural informal way to tell a colleague what the speaker will do next. A new example is 내가 먼저 확인해 볼게, “I’ll check first.”
그러면 그러면 means “then” or “in that case” here, linking the proposed test to the benefit that follows. It signals that the speaker draws a conclusion from the other person’s offer. A new example is 그러면 지금 시작하자, “Then let’s start now.”
내가 내가 means “I” here and marks the speaker as the person who would otherwise have to guess the settings. The marker 가 highlights the subject in 내가 설정을 추측해 볼 필요가 없겠네. A new example is 내가 할게, “I’ll do it.”
설정을 설정을 means “the settings” as the object of 추측해 볼, referring to the printer options the speaker would otherwise guess. The object marker 을 marks the settings as the thing being guessed. A new example is 설정을 바꿔 봐, “Try changing the settings.”
무작정 무작정 means “blindly” or “at random” here, showing that the speaker would be guessing without a clear basis. It commonly comes before an action to express doing it without a plan. A new example is 무작정 시작하지 마, “Do not start blindly.”
추측해 추측해 means “guess” or “speculate” here about the correct printer settings. It appears in 추측해 볼, which presents guessing as something the speaker might otherwise try. A new example is 원인을 추측해 봤어, “I tried guessing the cause.”
볼 볼 contributes the meaning of “try doing” in 추측해 볼, showing an attempt to guess the settings. It combines with the preceding action rather than referring to seeing. A new example is 열어 볼게, “I’ll try opening it.”
필요가 필요가 means “the need” here in 필요가 없겠네, referring to the need to guess at random settings. The marker 가 marks the need as the subject of 없겠네. A new example is 확인할 필요가 있어, “There is a need to check.”
없겠네 없겠네 means “it seems there will be no need” here, expressing the speaker’s relieved realization after hearing that the other person will test the file. It completes the pattern 필요가 없겠네. A new example is 기다릴 필요가 없겠네, “It seems there is no need to wait.”
일단 일단 means “once” or “for now” here and sets the first condition or step: after the file prints, they will document the fix. It often introduces an immediate first step before a later action. A new example is 일단 저장해 둬, “For now, save it.”
출력되면 출력되면 means “once it prints” or “if it is printed,” setting the condition for documenting the fix. The form combines 출력되다 with 면 to make a time or condition clause. A new example is 문서가 출력되면 알려 줘, “Tell me once the document prints.”
다른 다른 means “other” here and distinguishes the people who may benefit from the documented fix from the current speakers. It comes before 사람들을. A new example is 다른 파일, “another file.”
사람들을 사람들을 means “other people” as the people who will benefit from the recorded solution. The object marker 들 is included in the exact form, and 을 marks them as the intended beneficiaries of 기록해 두자 in this context. A new example is 다른 사람들을 도와줘, “Help other people.”
위해 위해 means “for” or “for the sake of” here, showing that the fix should be documented for other people’s use. The pattern 사람들을 위해 means “for other people.” A new example is 팀을 위해 정리해, “Organize it for the team.”
해결 해결 means “solution” or “resolution” here as part of 해결 방법, the method that solves the printer problem. It combines with 방법을 to form the full object being documented. A new example is 문제 해결, “problem solving.”
방법을 방법을 means “the method” or “solution” as the object of 기록해 두자. Together with 해결, 해결 방법을 refers to the method that fixed the printer problem. A new example is 사용 방법을 기록해, “Document the method of use.”
기록해 기록해 means “record” or “document” here, referring to writing down the solution so others can reuse it. It is followed by 두자, which adds the idea of keeping the record in place. A new example is 결과를 기록해, “Record the result.”
두자 두자 means “let’s leave it recorded” or “let’s keep it” here, so 기록해 두자 means “let’s document it and keep that record.” It presents the action as a suggestion for both speakers. A new example is 파일을 저장해 두자, “Let’s save the file for later.”

Grammar Points

-는데도

프린터가 지원되는데도 거부해.

peuh-RIN-teo-ga ji-WON-dweh-neun-deh-do guh-BOO-hae.

Even though the printer is supported, it rejects it.

Attaches to a clause to express an unexpected result despite the preceding fact.

-(으)면

이미지를 압축하면

ee-MI-jee-reul ahp-CHOO-kah-myun

If you compress the image

Marks a condition: when or if the action in the first clause happens.

Korean Vocabulary

거부하다 verb
guh-BOO-ha-dah to reject 거부해
계속 adv
kye-SOK continuously; keep
너무 큰 adj
nuh-MOO kuhN oversized; too large
문서 noun
MOON-suh document
세부적이다 adj
seh-boo-JUH-gee-dah to be detailed 세부적인
이미지 noun
ee-MI-jee image
인데도 conj
in-deh-do although; even though
지원되다 verb
ji-WON-dweh-dah to be supported 지원되는
프레젠테이션 noun
peuh-reh-jen-teh-SYUN presentation
프린터 noun
peuh-RIN-teo printer
형식 noun
HYUNG-shik format
확인하다 verb
hwa-GIN-ha-dah to check; to confirm 확인해 봤어

Quiz

Word Order

Arrange the words in the correct order.

Send it through the shared folder.

Show Answer공유 폴더를 통해 보내 줘.

I can test it from my account.

Show Answer내 계정으로 테스트해 볼게.

Spelling

Tap the letters to spell the word.

to be supported

Show Answer지원되는

presentation

Show Answer프레젠테이션

to be detailed

Show Answer세부적인

printer

Show Answer프린터