Explaining a Printer Problem and Discussing a Fix | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: In a shared workspace, two colleagues troubleshoot a printer problem by checking large images and testing the file from another account..

EN → KO / Level: B2

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Use Explaining a Printer Problem and Discussing a Fix to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

지원되는 형식인데도 프린터가 계속 내 파일을 거부해.

ji-WON-dweh-neun HYUNG-shi-gin-deh-do peuh-RIN-teo-ga kye-SOK nae PA-i-reul guh-BOO-hae. The printer keeps rejecting my file, although the format is supported.
B

문서에 너무 큰 이미지가 들어 있는지 확인해 봤어?

MOON-suh-eh nuh-MOO kuhN ee-MI-jee-ga deu-ruh IN-neun-jee hwa-GIN-hae BWAHT-sseo? Have you checked whether the document contains oversized images?
A

그럴 수도 있겠네. 프레젠테이션에 세부적인 차트가 여러 개 들어 있으니까.

guh-REOL soo-do eet-KKET-neh. peuh-reh-jen-teh-SYUN-eh seh-boo-JUH-gin CHAHT-uh-ga YUH-ruh GAE deu-ruh eet-SOO-nee-kka. That is possible, since the presentation includes several detailed charts.
B

이미지를 압축하면 시각적인 품질을 떨어뜨리지 않고 도움이 될 수도 있어.

ee-MI-jee-reul ahp-CHOO-kah-myun shee-GAHK-jjuh-gin POOM-jee-reul ttuh-ruh-TTEU-ree-jee AHN-koh DOH-oom-ee dwel soo-do ee-SSEO. Compressing them may help without damaging the visual quality.
A

전체 프레젠테이션을 다시 만드는 것보다 그 방법이 더 좋아.

JUN-cheh peuh-reh-jen-teh-SYUN-eul DAH-shee MAN-deu-neun geot-BOH-dah guh bang-BUH-bee duh JOH-ah. I would prefer that to rebuilding the entire deck.
B

공유 폴더를 통해 보내 줘.

GONG-yoo POHL-duh-reul TONG-hae BOH-nae jwoh. Send it through the shared folder.
B

내 계정으로 테스트해 볼게.

nae GYEH-juhng-eu-ro TEH-seu-teu-hae BOL-kkeh. I can test it from my account.
A

그러면 내가 설정을 무작정 추측해 볼 필요가 없겠네.

guh-ruh-myun nae-ga SUHL-jung-eul moo-jahk-JUNG CHOO-cheuk-hae bol pee-RYOH-ga uhp-KKET-neh. That saves me from guessing at random settings.
B

일단 출력되면 다른 사람들을 위해 해결 방법을 기록해 두자.

eel-DAHN CHOOL-ryuk-dweh-myun DAH-reun SAH-ram-deu-reul wee-hae hae-GYEOL bang-BUH-beul gee-ROK-hae DOO-jah. Once it prints, we should document the fix for others.

Sentence explanations

  1. 지원되는 형식인데도 프린터가 계속 내 파일을 거부해.

    The printer keeps rejecting my file, although the format is supported.

    지원되는
    supported
    형식
    format
    인데도
    although; even though
    프린터
    printer
    계속
    계속; continually
    내
    my
    파일
    file
    거부해
    rejects; refuses
    More detail

    지원되는 means “being supported” here. It comes from 지원되다 (“to be supported”), with -는 making a present attributive form before a noun. Thus it describes 형식, rather than saying that the format itself supports something. Example: 지원되는 파일 means “a supported file.” 형식 means “format.” It is a noun, so 지원되는 형식 is “a format that is supported.” 인데도 connects a noun phrase to a contrasting result: 형식이다 (“it is a format”) becomes 형식인데도 (“although it is a format; even though it is a format”). In this sentence, the relevant contrast is that the format is supported, yet the printer still rejects the file. This is different from simply joining two neutral facts with -고. 프린터 means “printer.” It is the explicit subject of the rejection in this sentence. 계속 means “continually” or “keeps doing so.” With an action verb, it shows that the action persists or happens repeatedly. Example: 비가 계속 와. means “It keeps raining.” 내 means “my.” It is the common contracted possessive form of 나의; it does not itself indicate how many files there are. Example: 내 책 means “my book.” 파일 means “file.” The phrase 내 파일 means “my file,” with 내 marking possession. 거부해 comes from 거부하다, “to reject” or “to refuse.” The ending -해 is the informal plain present form used in a casual statement. Here, 프린터가 ... 거부해 means “the printer rejects ...”; combined with 계속, it means “the printer keeps rejecting ...”. Together, 지원되는 형식인데도 sets up the concession “although the format is supported.” 프린터가 identifies the printer as the subject, 계속 adds ongoing repetition, and 내 파일을 거부해 gives the object and action: it keeps rejecting my file. The whole utterance therefore means that the printer repeatedly rejects the speaker’s file despite the file’s format being supported.

  2. 문서에 너무 큰 이미지가 들어 있는지 확인해 봤어?

    Have you checked whether the document contains oversized images?

    문서
    document
    너무
    too; overly
    큰
    large; big
    이미지
    image
    들어 있는지
    whether it contains; whether it is included
    확인해 봤어?
    Did you check?
    More detail

    문서 means “document.” The form itself is a noun and does not mark whether there is one document or more than one; the surrounding context supplies that if needed. With 에, as in 문서에, it marks the place or container: “in the document.” 너무 means “too” or “overly.” It marks that the degree is beyond a suitable or expected level. For example, 너무 비싸 means “It is too expensive.” 큰 means “large” or “big” here. It is the attributive form of 크다 (“to be big”), used before a noun: 큰 이미지 means “a large image.” This is not a comparative form; a comparison would use a form such as 더 큰 (“larger”). Together, 너무 큰 means “too large.” 이미지 means “image.” It is a noun borrowed into Korean and is followed here by 가, which marks it as the subject of the embedded clause. Korean can use a singular-looking noun generically, so this wording can correspond to “oversized images” in the fixed translation. 들어 있는지 expresses “whether it contains [something]” in this sentence. 들어 있다 literally describes something as being in or contained in a place, and -는지 turns the clause into an indirect yes-or-no question: 이미지가 들어 있는지 is “whether an image is contained.” The form 있는 comes from 있다 and agrees with neither number nor gender; Korean does not mark those categories on this form. 확인해 봤어? asks casually whether someone checked or tried checking something. 확인하다 means “to check” or “to verify.” -아/어 보다 after a verb adds the idea of trying or carrying out the action, and 확인해 봤어 is the past form of that construction, from 확인해 보았어; in this context it naturally means “Did you check?” The ending -어? is informal and used with someone the speaker addresses casually. The question mark belongs to the supplied text; it is not part of the verb form. The structure is 문서에 [너무 큰 이미지가 들어 있는지] 확인해 봤어?: “Did you check [whether the document contains images that are too large]?” 문서에 identifies the document as the container, 너무 큰 이미지 identifies the potentially problematic contents, and 들어 있는지 makes that content statement the object of 확인해 봤어. This gives the intended meaning in the fixed translation: “Have you checked whether the document contains oversized images?”

  3. 그럴 수도 있겠네. 프레젠테이션에 세부적인 차트가 여러 개 들어 있으니까.

    That is possible, since the presentation includes several detailed charts.

    그럴 수도 있겠네
    That may be so
    프레젠테이션
    presentation
    세부적인
    detailed
    차트
    chart
    여러 개
    several items
    들어 있으니까
    because ... are included
    More detail

    그럴 수도 있겠네 expresses “That is possible” or “That may be so.” Here, 그럴 comes from the adjective 그렇다 (“be so/that way”) in the -(으)ㄹ 수도 있다 possibility pattern; it is not an attributive form of 그러다. -을 수도 있다 is reusable with verbs and adjectives to express possibility, as in 비가 올 수도 있어요. — “It may rain.” In 있겠네, -겠- presents the possibility as the speaker’s inference, while -네 adds a sense of recognition or assessment. The sentence therefore remains tentative rather than certain. 프레젠테이션 is a noun meaning “presentation.” It can take particles such as 에, which here marks the presentation as the place or container in which something is included. Example: 프레젠테이션을 준비해요. — “I prepare a presentation.” 세부적인 means “detailed” here. It is the attributive form of the adjective 세부적이다 and directly modifies 차트: 세부적인 차트 means “detailed charts.” The descriptive form belongs to 세부적이다, not to 차트. Example: 세부적인 설명이 필요해요. — “A detailed explanation is needed.” 차트 means “chart.” It is a noun and is marked with 가 in the sentence as the thing that is included. Example: 이 차트는 이해하기 쉬워요. — “This chart is easy to understand.” 여러 개 means “several items.” 여러 indicates more than one without specifying an exact number, and 개 is a general counter for individual things. In 차트가 여러 개, the noun comes before the counter phrase, and the combination means “several charts.” Example: 사진이 여러 개 있어요. — “There are several photos.” 들어 있으니까 means “because they are included.” 들어 있다 combines 들다 (“enter/go in”) with 있다 (“be/stay”) and here describes charts as being contained in the presentation. The ending -으니까 gives a reason: “because/since … .” Its related form after a vowel is -니까, as in 가니까 (“because [someone] goes”), while 있으니까 follows the consonant-final form 있다. Together, 프레젠테이션에 세부적인 차트가 여러 개 들어 있으니까 means “since the presentation includes several detailed charts.” 프레젠테이션에 marks the presentation as the container, 세부적인 차트가 여러 개 identifies several detailed charts, and 들어 있으니까 presents their being included as the reason. The utterance first gives the tentative assessment 그럴 수도 있겠네 and then gives that reason. Its complete meaning is: “That is possible, since the presentation includes several detailed charts.”

  4. 이미지를 압축하면 시각적인 품질을 떨어뜨리지 않고 도움이 될 수도 있어.

    Compressing them may help without damaging the visual quality.

    이미지를
    image(s)
    압축하면
    if/when compressing
    시각적인
    visual
    품질을
    quality
    떨어뜨리지 않고
    without lowering
    도움이 될 수도 있어
    may be helpful
    More detail

    이미지를 is 이미지 “image” with the object marker -를. Here, 이미지 refers to the things being compressed; the form itself does not mark plural number. 압축하면 comes from 압축하다 “to compress.” The ending -면 forms a conditional or “when/if” clause, so this means “if/when [someone] compresses [them].” The subject is omitted, as is common when it can be understood from context. The form itself does not mark the action as passive. 시각적인 means “visual” and modifies the noun that follows. It is the attributive form of 시각적이다; the copular element 이 plus the attributive ending -ㄴ appears here as -인. For example, 시각적인 자료 means “visual materials.” 품질을 is 품질 “quality” with the object marker -을. Here, it is the thing affected by the following verb. 품질 is a noun, not the adjective form 시각적인. 떨어뜨리지 않고 comes from the transitive verb 떨어뜨리다, “to lower” or “to make something drop.” The pattern -지 않고 means “without doing …” or “while not doing …,” so 품질을 떨어뜨리지 않고 means “without lowering the quality.” This is different from the intransitive 떨어지다, “to fall” or “to drop.” 도움이 될 수도 있어 contains 도움 “help” and 되다 “become/be” in the expression 도움이 되다, “to be helpful.” The possibility pattern -(으)ㄹ 수도 있다 appears here as -ㄹ 수도 있어 after 되다, and means “may” or “could.” The final -어 form is a casual sentence ending; it is not an imperative. Together, 이미지를 압축하면 sets up the condition “if/when the images are compressed,” 시각적인 품질을 떨어뜨리지 않고 adds “without lowering the visual quality,” and 도움이 될 수도 있어 gives the possible result “it may be helpful.” The complete meaning is: “Compressing them may help without damaging the visual quality.”

  5. 전체 프레젠테이션을 다시 만드는 것보다 그 방법이 더 좋아.

    I would prefer that to rebuilding the entire deck.

    전체
    entire
    프레젠테이션
    presentation; deck
    다시
    again
    만드는
    making
    것보다
    than doing
    그
    that
    방법
    method; way
    더 좋아
    better; preferable
    More detail

    전체 means “entire” or “whole.” It comes before the noun it describes. For example, 전체 문서 means “the entire document.” 프레젠테이션 means “presentation,” and here it can refer to the presentation deck. It is a loanword used as a noun. 다시 means “again” or “anew.” It modifies 만드는, so the action is making something again rather than making it for the first time. For example, 다시 확인해 means “check again.” 만드는 is the form of 만들다, “to make.” Here it appears before the noun-like element 것: 만드는 것 means “making” or “the act of making.” It describes an action under consideration; it is not a command. 것보다 combines 것, a noun-like form meaning “thing” or “act,” with 보다, the comparison particle “than.” In 만드는 것보다, it creates the pattern “than making …” or “rather than making ….” The comparison is with the complete preceding noun phrase 전체 프레젠테이션을 다시 만드는 것, not with 것 alone. 그 is a demonstrative determiner meaning “that.” Here it modifies 방법, giving 그 방법, “that way” or “that method.” The fixed translation identifies this as the option being preferred; the form itself is a determiner placed before the noun. 방법 means “method,” “way,” or “approach.” In 그 방법, it refers to the alternative approach under discussion. For example, 이 방법이 좋아 means “This method is good.” 더 좋아 combines 더, “more,” with 좋아, the present informal non-honorific form of 좋다, “to be good.” Together they mean “is better” or, in this comparison, “is preferable.” 더 marks the comparison: 좋아 means “is good,” while 더 좋아 means “is better.” The sentence first presents the comparison standard: 전체 프레젠테이션을 다시 만드는 것보다, “than making the entire presentation again.” It then presents the preferred alternative: 그 방법이 더 좋아, literally “that method is better.” Together, these chunks express the intended meaning “I would prefer that to rebuilding the entire deck.”

  6. 공유 폴더를 통해 보내 줘.

    Send it through the shared folder.

    공유
    shared; sharing-related
    폴더
    folder
    통해
    through; by means of
    보내 줘
    send it; please send
    More detail

    공유 means “shared” here, describing the folder’s function or status. It is also used in 공유하다, “to share,” and in compounds such as 공유 문서, “shared document.” In this sentence it is a modifier, not the main action. 폴더 is the noun “folder,” a loanword. With the following object marker, the phrase is 폴더를, “the folder” as the object of 통해 in the expression 폴더를 통해, “through the folder.” 통해 is a form of 통하다, “to pass through” or “to work via.” In A를 통해, it marks a route, channel, or means: 이메일을 통해 연락해요 means “I contact you by email.” The longer form 통해서 is also common; 통해 is the shorter form used here. 보내 줘 combines 보내다, “to send,” with 주다, literally “to give,” used after another verb to express doing that action for someone. Here 보내 is the verb stem form before 줘, and 줘 is the informal request or command form of 주다. The translation identifies the omitted object as “it,” but Korean does not state that object in this utterance. The ending is appropriate in an informal relationship; a more deferential request would use a different ending, such as 보내 주세요. Together, 공유 폴더를 통해 sets the channel, “through the shared folder,” and 보내 줘 requests the sending action. The complete meaning is “Send it through the shared folder.”

  7. 내 계정으로 테스트해 볼게.

    I can test it from my account.

    내
    my
    계정
    account
    으로
    from; via
    테스트해
    test
    볼게
    I’ll try; I’ll do it
    More detail

    내 means “my” here. It is the first-person singular pronoun 나 used before a noun in its attributive form: 나의 → 내. It marks the account as belonging to the speaker; it does not itself mean “I” as the subject. 계정 means “account.” It is a noun and can be reused in compounds such as 사용자 계정 (“user account”) or 계정 정보 (“account information”). In this sentence, 내 계정 is the noun phrase “my account.” 으로 marks the means, route, or source associated with the preceding noun. After a noun ending in a consonant, it takes the form 으로; after a vowel, it is generally 로 (for example, 앱으로 = “using an app”). Here, 계정으로 presents the account as the source or means: “from/using my account.” 테스트해 comes from the verb 테스트하다, “to test.” The ending -해 is the connective form of 하다-verbs, allowing the verb to combine with a following form. Thus, 테스트해 볼게 has the reusable pattern [verb connective form] + 보다, literally “try doing [the verb].” 볼게 combines 보다 (“to see; to try”) with -ㄹ게, giving 볼게. In this pattern, 보다 functions as an auxiliary and adds the idea of trying an action. -ㄹ게 presents the speaker’s intention or willingness to carry it out, often with the listener in mind; it is not simply a future-tense marker and does not by itself mean “can.” For example, 확인해 볼게. means “I’ll check it.” Together, 내 계정으로 (“from/using my account”), 테스트해 (“test”), and 볼게 (“I’ll try [it]”) produce the intended meaning: “I can test it from my account.” The omitted object is understood from the situation, while the Korean ending especially conveys the speaker’s intention to try testing it. The whole utterance is a natural, conversational way to offer to perform that test.

  8. 그러면 내가 설정을 무작정 추측해 볼 필요가 없겠네.

    That saves me from guessing at random settings.

    그러면
    then; in that case
    내가
    I (subject)
    설정
    settings; configuration
    무작정
    randomly; blindly
    추측해 볼
    try guessing
    필요가 없겠네
    apparently, there is no need
    More detail

    그러면 means “then” or “in that case.” It links this conclusion to the preceding situation: given that situation, the speaker reaches the following conclusion. It can also introduce a result in a reusable pattern such as 그러면 + conclusion. 내가 is the contracted combination of 나 (“I”) and the subject particle 가. The form 나 contracts to 내 before 가, producing 내가, which marks “I” as the subject. This identifies the speaker as the person who does or does not need to perform the action. 설정 is a noun meaning “setting” or “configuration.” In this sentence it refers to settings in general, without specifying a particular number or type. A useful pattern is 설정을 + verb, with the object particle 을 marking settings as the thing affected by the verb. 무작정 is an adverb meaning “randomly,” “blindly,” or “without a plan.” Here it describes the manner of guessing: the speaker would otherwise guess the settings without a reasoned basis. It is not the same as simply 많이 (“a lot”); it describes how an action is done. 추측해 볼 combines 추측하다 (“to guess; to infer”) with 보다 (“to see; to try”) in the auxiliary pattern -아/어 보다. The observed form 추측해 is the connective form of 추측하다, and 볼 is the attributive form of 보다 used before 필요. Together, 추측해 보다 means “try guessing,” not literally “guess and see” in this context. Example: 한번 확인해 봐요. — “Please try checking once.” 필요가 없겠네 expresses the conclusion that there is no need. 필요 is the noun “need,” 가 marks it as the subject of 없다 (“not exist; be absent”), and 없겠네 adds the speaker’s concluding or newly realized tone. The ending -겠네 here is not a simple future marker; it presents the absence of need as an assessment the speaker is arriving at. Example: 기다릴 필요가 없겠네요. — “It seems there’s no need to wait.” Together, 내가 설정을 무작정 추측해 볼 필요가 없겠네 means “I apparently won’t need to try guessing the settings randomly.” With 그러면, the whole utterance becomes “Then, in that case, that saves me from guessing at random settings.” The sentence presents the lack of need as the speaker’s conclusion based on the situation.

  9. 일단 출력되면 다른 사람들을 위해 해결 방법을 기록해 두자.

    Once it prints, we should document the fix for others.

    일단
    first of all; for now
    출력되면
    once it prints
    다른
    other
    사람들을
    people
    위해
    for
    해결 방법
    solution; way to solve it
    기록해 두자
    let’s record it for later
    More detail

    일단 means “first of all” or “for now” here. It is a useful adverb for putting one action first without necessarily saying that it is the only action. Example: 일단 시작하자. — “Let’s start first.” 출력되면 means “once it prints” in this sentence. The base verb is 출력되다, “to be printed/output” or “to appear as output”; -면 adds the condition “when/once/if.” Here the fixed translation selects the time reading “once,” not an open-ended hypothetical reading. 준비되면 알려 주세요. — “Please let me know when it is ready.” 다른 is the modifier meaning “other” or “different.” It comes before the noun it describes. Its base form is 다르다, “to be different,” while 다른 is the noun-modifying form. It does not itself express plurality. 사람들을 means “people” as the object of the following purpose phrase. 사람들 is 사람 (“person”) with the plural marker 들; -을 is the object marker after a consonant-ending noun. The object marking belongs to 사람들, not to 다른. 위해 means “for” in the sense of “for the benefit or purpose of.” It is the form used in the construction -을/를 위해(서), “for …”; 위해서 is the corresponding expanded form. Example: 학생들을 위해 자료를 만들어요. — “I make materials for the students.” 해결 방법 is “a solution” or “a way to solve [the problem].” It is a noun phrase made of 해결 (“solving; resolution”) and 방법 (“method; way”). In this sentence it refers to the fix that should be documented; the phrase does not by itself specify what problem is being solved. 좋은 해결 방법을 찾았어요. — “I found a good solution.” 기록해 두자 means “let’s record it and keep it for later.” 기록하다 is “to record/document,” and -해 두다 combines an action with 두다 (“to leave/keep”), emphasizing that the result is kept available. The ending -자 makes a first-person plural proposal, “let’s ….” In the fixed sentence, 해결 방법 is the object, marked by the following -을 in 방법을; the form itself does not mean “record” without an object in every use. Example: 주소를 기록해 두자. — “Let’s write down the address and keep it.” Together, 일단 places the action first, 출력되면 sets the condition “once it prints,” and 다른 사람들을 위해 gives the beneficiaries of the documentation. 해결 방법을 기록해 두자 proposes recording and retaining the fix. The complete meaning is: “Once it prints, we should document the fix for others.”

Grammar Points

-는데도

프린터가 지원되는데도 거부해.

peuh-RIN-teo-ga ji-WON-dweh-neun-deh-do guh-BOO-hae.

Even though the printer is supported, it rejects it.

Attaches to a clause to express an unexpected result despite the preceding fact.

-(으)면

이미지를 압축하면

ee-MI-jee-reul ahp-CHOO-kah-myun

If you compress the image

Marks a condition: when or if the action in the first clause happens.

Korean Vocabulary

거부하다 verb
guh-BOO-ha-dah to reject 거부해
계속 adv
kye-SOK continuously; keep
너무 큰 adj
nuh-MOO kuhN oversized; too large
문서 noun
MOON-suh document
세부적이다 adj
seh-boo-JUH-gee-dah to be detailed 세부적인
이미지 noun
ee-MI-jee image
인데도 conj
in-deh-do although; even though
지원되다 verb
ji-WON-dweh-dah to be supported 지원되는
프레젠테이션 noun
peuh-reh-jen-teh-SYUN presentation
프린터 noun
peuh-RIN-teo printer
형식 noun
HYUNG-shik format
확인하다 verb
hwa-GIN-ha-dah to check; to confirm 확인해 봤어

Quiz

Word Order

Arrange the words in the correct order.

Send it through the shared folder.

Show Answer공유 폴더를 통해 보내 줘.

I can test it from my account.

Show Answer내 계정으로 테스트해 볼게.

Spelling

Tap the letters to spell the word.

to be supported

Show Answer지원되는

presentation

Show Answer프레젠테이션

to be detailed

Show Answer세부적인

printer

Show Answer프린터