Asking what a product warranty covers | Learn Chinese in English

Chinese lesson set in a contemporary Shanghai everyday setting: In a shop, a customer asks staff what a small speaker warranty covers before deciding to buy it..

EN → ZH / Level: A2

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About This Lesson

Use Asking what a product warranty covers to practice Chinese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

我在考虑买这个小音箱。

wǒ zài kǎolǜ mǎi zhège xiǎo yīnxiāng I'm thinking about buying this small speaker.
B

你决定之前,我可以给你介绍保修内容。

nǐ juédìng zhīqián, wǒ kěyǐ gěi nǐ jièshào bǎoxiū nèiróng I can explain the warranty before you decide.
A

保修包括哪些内容?

bǎoxiū bāokuò nǎxiē nèiróng What does the warranty cover?
B

正常使用时出现的产品故障可以保修。

zhèngcháng shǐyòng shí chūxiàn de chǎnpǐn gùzhàng kěyǐ bǎoxiū It covers product faults during normal use.
A

意外损坏呢?

yìwài sǔnhuài ne What about accidental damage?
B

那不在保修范围内。

nà bú zài bǎoxiū fànwéi nèi That would not be included.
A

如果它不能用了,我应该去哪里?

rúguǒ tā bù néng yòng le, wǒ yīnggāi qù nǎlǐ Where should I go if it stops working?
B

请把收据和盒子带到客服处。

qǐng bǎ shōujù hé hézi dài dào kèfú chù Bring the receipt and the box to customer service.
B

他们可以检查一下。

tāmen kěyǐ jiǎnchá yíxià They can check it.

Sentence explanations

  1. 我在考虑买这个小音箱。

    I'm thinking about buying this small speaker.

    我
    I; me
    在考虑
    am considering
    买
    buy
    这个
    this
    小
    small
    音箱
    speaker
    More detail

    我 means “I” here: the speaker is the person considering the purchase. Chinese pronouns do not change form for subject case or grammatical gender; 我 can mean “I” or “me” according to its role. Example: 我买书。 — “I buy books.” 在考虑 presents the considering as currently in progress. 考虑 is the reusable verb “to consider” or “to think about,” and 在 before a verb phrase commonly marks an action that is under way. Pattern: 在 + verb phrase, as in 她在学习。 — “She is studying.” Here, 在 belongs with the ongoing-action pattern; the object of consideration follows it. 买 is the verb “to buy” or “to purchase.” It is in the basic verb form; Chinese verbs generally do not change form for present time, person, or number. It can be followed directly by the thing being bought: 我想买书。 — “I want to buy books.” 这个 means “this” and identifies a particular item near the speaker or otherwise salient in the situation. 这 is the demonstrative element “this,” and 个 is a common measure word used with many countable nouns. In this sentence, 这个 modifies the following noun rather than standing alone. 小 means “small.” As a descriptive adjective, it comes before the noun it describes: 小房间 means “small room.” Its opposite is 大 (“big” or “large”): 大音箱 means “large speaker.” 音箱 is a noun meaning “speaker,” specifically an audio speaker or speaker unit. It can be modified by size: 小音箱 means “small speaker.” Together, 我在考虑 identifies the speaker as currently considering something, and 买这个小音箱 specifies what is being considered: buying this particular small speaker. The complete utterance therefore means, “I'm thinking about buying this small speaker.”

  2. 你决定之前,我可以给你介绍保修内容。

    I can explain the warranty before you decide.

    你
    you
    决定
    decide
    之前
    before
    我可以
    I can
    给你
    to you
    介绍
    explain; introduce
    保修
    warranty
    内容
    contents; coverage
    More detail

    你 means “you” here. In Mandarin, this pronoun does not change for number or gender. It is the person whose deciding is mentioned in the next part of the sentence. 决定 means “decide.” It can function as a verb without an ending for tense or person; Mandarin commonly uses surrounding time words and context instead of verb conjugation. For example, 我决定买它。 means “I decide to buy it” or, in context, “I’ve decided to buy it.” 之前 means “before.” It commonly follows a verb or event phrase to form the pattern ……之前 (“before …”): 出发之前 means “before setting off.” Here, 你决定之前 is the time clause “before you decide.” 我可以 combines 我 (“I”) with the modal verb 可以 (“can; be able to / be permitted to”). 可以 appears before the following action, so 我可以介绍…… means “I can explain/introduce ….” It does not itself mark past or future tense; the time relation is supplied by 之前. 给你 means “to you.” 给 marks the recipient or person benefiting from an action, and 你 is its recipient here. A reusable pattern is 给 + person + verb, as in 给你看照片 (“show you the photos”). 介绍 means “introduce” or “explain/present.” With 保修内容 as its object here, it has the meaning “explain or present the warranty coverage,” rather than introducing a person. Mandarin verbs do not change form for the subject: 我介绍, 他介绍, and 他们介绍 use the same verb form. 保修 means “warranty” in this sentence. It can refer to the warranty service or warranty coverage associated with a product. In the nearby question 保修包括哪些内容?, the same word is the topic whose covered items are being asked about. 内容 means “content” or “what is included.” In 保修内容, it specifies what the warranty covers, so the compound is naturally “warranty coverage” or “the contents of the warranty.” The noun itself does not mark singular or plural. Together, 你决定之前 sets the time as “before you decide.” 我可以给你介绍保修内容 then says “I can explain the warranty coverage to you.” The complete utterance is therefore: “I can explain the warranty before you decide.”

  3. 保修包括哪些内容?

    What does the warranty cover?

    保修
    warranty
    包括
    cover; include
    哪些
    which
    内容
    content; coverage
    More detail

    保修 means warranty or warranty service here. It is also commonly used as a verb meaning “to provide warranty coverage” or “to repair under warranty,” but in 保修包括哪些内容? it names the warranty coverage being discussed. The nearby context confirms that this is the product warranty, not a general repair action. 包括 means “to include” and, in this question, naturally corresponds to “cover.” It introduces the things that belong within the warranty’s scope. A reusable pattern is A包括B = “A includes/covers B.” Example: 费用包括早餐。 — “The fee includes breakfast.” 哪些 asks “which” or “what ... items” when the speaker is asking about a set of possible things. It modifies 内容 here, so 哪些内容 asks what parts or items the coverage consists of. It is different from 什么, which is the more general “what”; 哪些 presents the answer as selected items or kinds. 内容 means “content” or “details.” In this context, it means the details or scope of the warranty, not the physical contents of an object. 保修内容 is a reusable noun phrase meaning “warranty coverage/details.” Together, 保修 supplies the topic, 包括 asks what falls within its scope, and 哪些内容 asks for the particular covered items. The whole utterance therefore means: “What does the warranty cover?” It is a concise, neutral way to ask for the details of warranty coverage.

  4. 正常使用时出现的产品故障可以保修。

    It covers product faults during normal use.

    正常
    normal
    使用
    use
    出现
    appear; occur
    产品
    product
    故障
    fault; malfunction
    可以
    can; be eligible to
    保修
    be covered by warranty
    More detail

    正常 means “normal” here. It commonly describes a usual or expected condition, as in 正常工作 (“work normally” / “be in normal operation”). 使用 means “use.” It can function as a verb, as in 使用这个产品 (“use this product”), and also as a noun-like element in compounds such as 正常使用 (“normal use”). 正常使用时 means “during normal use.” 时 marks the time or situation when something happens. The phrase does not say who is using the product; it describes the conditions of use. 出现 means “appear” or “occur.” For problems, it is naturally used for something coming up or being detected, as in 出现问题 (“a problem occurs”). It is different from 使用, which describes the action of using something. 产品 means “product.” It is a noun and can be followed by another noun to form a compact noun phrase, as in 产品质量 (“product quality”). 故障 means “fault” or “malfunction.” In 产品故障, it identifies a product-related fault. 故障 is a noun here, not the verb describing the fault’s occurrence; 出现 supplies that meaning. 出现的产品故障 means “product faults that occur.” In Chinese, 正常使用时出现的 comes before 产品故障 and modifies it. The structure can be reused as [condition] 时 + [event] 的 + [noun], for example, 运行时发现的问题 (“the problems found during operation”). 可以 means “can” or “may be eligible to,” depending on the following expression. Here it indicates that the faults meet the relevant possibility or eligibility for warranty coverage; it does not by itself state that every fault is covered. 保修 means “be covered by warranty” in this sentence. It can also be used in expressions such as 保修期 (“warranty period”). Here it follows 可以, forming 可以保修, “can be covered by warranty.” Putting the parts together, 正常使用时出现的产品故障 is “product faults that occur during normal use,” and 可以保修 says that such faults can be covered by the warranty. The whole utterance therefore means: “It covers product faults during normal use.”

  5. 意外损坏呢?

    What about accidental damage?

    意外
    accidental
    损坏
    damage
    呢?
    what about …?
    More detail

    意外 means “accidental” here and describes the way the damage occurs. It is commonly used before a noun or event to indicate that it was unintended, as in 意外事故 (“an accidental incident”). Do not confuse it with 故意 (“deliberate”): 意外损坏 is accidental damage, while 故意损坏 is deliberate damage. 损坏 means “damage” in this utterance. The same form can also be used as a verb meaning “to damage” or “to become damaged,” depending on its position and context. Example: 请勿损坏设备。 — “Please do not damage the equipment.” Here it is the action after 请勿; in the fixed utterance, 意外损坏 functions as the type of case being asked about. 呢? is a sentence-final particle that keeps the question open toward a particular case or topic. In this sentence it gives the reusable pattern A呢?, meaning “What about A?” or “And how about A?” It does not itself name a person or object, and it does not assert a numerical quantity. Example: 这种情况呢? — “What about this situation?” Together, 意外损坏 identifies accidental damage, and 呢? asks how that case should be treated: “What about accidental damage?” In the supplied exchange, the question follows information about faults during normal use and asks whether accidental damage belongs under the same warranty treatment; the next sentence answers that it is not included.

  6. 那不在保修范围内。

    That would not be included.

    那
    that
    不在
    not be in
    保修
    warranty service
    范围
    scope
    内
    within
    More detail

    那 means “that” here and functions as a demonstrative pronoun. In this exchange, it points to the issue just raised—accidental damage—rather than naming it again. Demonstratives can also modify a noun, as in 那个问题 (“that problem”), but 那 stands alone here. 不在 combines 不 (“not”) with 在 (“be in/at”). Together, they say that something is not located in, or not included within, a relevant range. The pattern X 在 Y means “X is in/within Y”; X 不在 Y negates that relation. Example: 这不在计划内。 — “This is not within the plan.” 保修 means “warranty” or “warranty service.” It is a noun in this sentence, referring to the coverage provided under a warranty. A useful related expression is 保修期, “warranty period”; 保修 itself does not mean “period.” 范围 means “scope” or “range.” In 保修范围, it forms a noun phrase meaning “the scope of warranty coverage.” The same word can describe the limits of other things, for example 活动范围 means “range of activity.” 内 means “inside” or “within.” After a noun, N 内 marks something as being within that noun’s limits; 范围内 therefore means “within the scope.” The contrasting form 外 means “outside,” so 范围外 means “outside the scope.” Together, 保修范围内 means “within the scope of the warranty.” The structure 那 + 不在 + 保修范围内 says that the matter referred to by 那 is not included within the warranty coverage. Thus the whole utterance means, “That would not be included,” or more explicitly, “That is not covered by the warranty.”

  7. 如果它不能用了,我应该去哪里?

    Where should I go if it stops working?

    如果
    if
    它
    it
    不能用了
    stops working
    应该
    should
    去哪里
    go where
    More detail

    如果 introduces a condition: “if …”. The reusable pattern is 如果 A,B = “if A, B”; the comma separates the condition from the result or response. 它 is the third-person pronoun used here for the relevant nonhuman thing. In writing, Chinese distinguishes 它 for nonhuman referents from 他 and 她 for people; the pronoun itself does not show singular versus plural in the way English pronouns do. 不能用了 describes a change to a state in which something can no longer be used. 不能 combines 不 with 能: 能 means “can/be able to,” while 不能 means “cannot.” Here 用 means “use,” and the 了 at the end marks the new situation or change of state. Compare 它不能用 (“it cannot be used”) with 它不能用了 (“it has stopped being usable / it can no longer be used”). 应该 expresses what is advisable or expected: “should.” It comes before the action being recommended. For example, 你应该休息 means “You should rest.” 去哪里 consists of 去 (“go”) and 哪里 (“where”). Chinese places the question word where the answer would occur, so 你去哪里? literally follows the pattern “you go where?” and means “Where are you going?” Here 应该 makes the question ask for the advisable destination: “where should I go?” Together, 如果它不能用了 gives the condition “if it stops working,” and 我应该去哪里 asks for the appropriate place to go. The complete utterance means: “Where should I go if it stops working?”

  8. 请把收据和盒子带到客服处。

    Bring the receipt and the box to customer service.

    请把
    please; introduces an object-fronting construction
    收据
    receipt
    盒子
    box
    带到
    bring/take to
    客服处
    customer service desk
    More detail

    请把 combines 请, “please,” with 把, a marker used to place an affected object before the verb. The quoted span does not itself mean “please take”; the action comes later. A reusable pattern is 请把 + object + verb + destination, meaning “Please take/bring the object to the destination.” 收据 means “receipt.” It is a noun and can be the object of an action: 请把收据带来。 — “Please bring the receipt.” 盒子 means “box.” It is coordinated with 收据 by 和, “and,” so 收据和盒子 names the two objects affected by the action. Neither noun itself marks a grammatical number. 带到 combines 带, “to bring or take,” with 到, which marks the destination or endpoint. Here, 带到 + place means “bring/take something to a place.” Example: 把文件带到办公室。 — “Bring the documents to the office.” 客服处 is the destination: 客服 refers to customer service, and 处 indicates a place or service point. The phrase therefore means “the customer service desk/area.” Together, 请把收据和盒子带到客服处。 forms a polite request: 请 + 把 + the objects 收据和盒子 + 带到 + the destination 客服处. Its complete meaning is “Bring the receipt and the box to customer service.”

  9. 他们可以检查一下。

    They can check it.

    他们
    they
    可以
    can
    检查
    check
    一下
    briefly
    More detail

    他们 means “they” here: a third-person plural pronoun referring to people, while the supplied sentence does not identify those people more specifically. It is not a form that marks gender. A useful contrast is 他 “he” and 她 “she”; 他们 is the plural form used for a group. 可以 expresses ability or permission; in this sentence, the fixed translation supports “can.” It commonly appears before the action it applies to: 可以检查 = “can check.” For example, 你可以进去。 means “You can go in.” 检查 is the verb “to check” or “to examine.” It is a verb rather than an inflected form: Mandarin verbs generally do not change their form for person or number. The object can be stated after it when needed, as in 检查文件 “check the document.” Here, the Chinese sentence leaves the object unspoken; the fixed English translation supplies “it.” 一下 follows a verb and presents the action as brief or limited in scope, often making the request or proposal sound less blunt. It is not necessarily a precise statement that the action lasts for a measurable short time. The reusable pattern is verb + 一下, as in 看一下 “take a look” or “look briefly.” Together, 他们可以检查一下 forms “They can check it.” The order is third-person plural subject + ability/permission marker + action + the 一下 softening or brief-action element. The object of 检查 is understood rather than explicitly stated in the target sentence, while the fixed translation identifies it as “it.”

Grammar Points

动词+之前

决定之前

juédìng zhīqián

before deciding

“之前”放在动作后面,表示在该动作发生以前。

名词+范围内

保修范围内

bǎoxiū fànwéi nèi

within the warranty coverage

“范围内”放在名词后面,表示处于某个范围之中。

Chinese Vocabulary

包括 verb
bāokuò include; cover

保修包括哪些内容?

保修 noun
bǎoxiū warranty; warranty service

保修包括哪些内容?

保修范围内 phrase
bǎoxiū fànwéi nèi within the warranty coverage

那不在保修范围内。

保修内容 noun
bǎoxiū nèiróng warranty coverage

你决定之前,我可以给你介绍保修内容。

产品故障 noun
chǎnpǐn gùzhàng product fault

正常使用时出现的产品故障可以保修。

介绍 verb
jièshào explain; introduce

你决定之前,我可以给你介绍保修内容。

决定 verb
juédìng decide

你决定之前,我可以给你介绍保修内容。

考虑 verb
kǎolǜ consider

我在考虑买这个小音箱。

小音箱 noun
xiǎo yīnxiāng small speaker

我在考虑买这个小音箱。

意外损坏 noun
yìwài sǔnhuài accidental damage

意外损坏呢?

正常使用 phrase
zhèngcháng shǐyòng normal use

正常使用时出现的产品故障可以保修。

之前 prep
zhīqián before

你决定之前,我可以给你介绍保修内容。

Quiz

Spelling

Tap the letters to spell the word.

normal use

Show Answer正常使用

warranty coverage

Show Answer保修内容

within the warranty coverage

Show Answer保修范围内

product fault

Show Answer产品故障