About This Lesson
Use Reporting a Hotel Room Air Conditioner Problem to practice Chinese conversation, pronunciation, vocabulary, grammar, and quizzes.
Dialogue
A
我房间的空调坏了。
Wǒ fángjiān de kōngtiáo huài le. The air conditioner in my room is not working.
B
很抱歉。
Hěn bàoqiàn. I am sorry about that.
B
您试过遥控器吗？
Nín shì guò yáokòngqì ma? Have you tried the remote?
A
我试过了。
Wǒ shì guò le. I tried it.
A
温度没有变化。
Wēndù méiyǒu biànhuà. The temperature does not change.
B
我会派人去检查。
Wǒ huì pài rén qù jiǎnchá. I will send someone to check it.
A
维修可能需要多长时间？
Wéixiū kěnéng xūyào duō cháng shíjiān? How long might the repair take?
B
我不确定。
Wǒ bú quèdìng. I am not sure.
B
很快会有人过来。
Hěn kuài huì yǒu rén guòlái. Someone can come shortly.
A
我会在房间里等。
Wǒ huì zài fángjiān lǐ děng. I will wait in the room.
B
如果问题还在，请告诉我们。
Rúguǒ wèntí hái zài, qǐng gàosu wǒmen. Please let us know if the problem continues.Word by Word
我
In “我房间的空调坏了”, “我” identifies the speaker and shows that the room belongs to or is associated with the speaker. It commonly appears before a noun phrase to indicate who something relates to, as in this hotel complaint.
房间
In “我房间的空调坏了”, “房间” means the room where the speaker is staying. It is connected to “空调” by “的” to identify the room’s air conditioner, and it is useful when reporting a problem with a specific hotel room.
的
In “我房间的空调”, “的” links “我房间” to “空调” and shows their relationship: the air conditioner associated with the speaker’s room. This pattern places the describing or relating phrase before “的” and the related noun after it.
空调
In “我房间的空调坏了”, “空调” means the air conditioner in the room. It is the device being reported as broken, so it is useful when describing a room-equipment problem to hotel staff.
坏
In “空调坏了”, “坏” says that the air conditioner is broken or not working. Here it describes the equipment’s faulty condition, and it can be used when reporting that a device has stopped working.
了
In “空调坏了”, “了” marks the new situation that the air conditioner is now broken. A useful reuse point is placing “了” after a description or action when reporting a change of situation.
很
In “很抱歉”, “很” strengthens the apology and gives it a polite, emphatic tone. It is useful before an adjective-like description when responding courteously at a service desk.
抱歉
In “很抱歉”, “抱歉” expresses an apology for the guest’s problem. This is a polite service expression used when acknowledging inconvenience or trouble.
您
In “您试过遥控器吗？”, “您” means “you” in a polite form for addressing the guest. It is useful when hotel staff speak respectfully to a customer before a question or request.
试
In “您试过遥控器吗？”, “试” means to try or use something to see whether it works. It takes the object “遥控器” here, and it is useful when troubleshooting equipment.
过
In “您试过遥控器吗？” and “我试过了”, “过” shows that the action of trying happened before the current point. The reusable pattern is a verb followed by “过” when asking about or reporting previous experience.
遥控器
In “试过遥控器”, “遥控器” means the remote control used for the air conditioner. It is the object of “试”, making the question specifically about whether the guest tried the remote during troubleshooting.
吗
In “您试过遥控器吗？”, “吗” marks the sentence as a yes-or-no question. It is placed at the end when politely asking whether something is true or has happened.
温度
In “温度没有变化”, “温度” means the temperature being controlled by the air conditioner. It is the subject whose change is being checked, so the word is useful when describing whether room conditions have changed.
没有
In “温度没有变化”, “没有” says that the change did not occur or has not occurred. It is placed before “变化” here to report that the temperature remains unchanged.
变化
In “温度没有变化”, “变化” refers to a change in the temperature. Together with “没有”, it reports that no change has happened, which is useful when explaining why equipment still seems not to work.
会
In “我会派人去检查” and “很快会有人过来”, “会” indicates an expected or intended future action or event. It is useful before an action or event when making a service arrangement or prediction.
派
In “派人去检查”, “派” means to send or assign someone for a task. The person is “人” and the purpose is “去检查”, so this form is useful when arranging for staff to investigate a problem.
人
In “派人去检查”, “人” refers to a person sent to do the inspection; in “有人过来”, it is part of the expression for an unspecified person. These uses are practical when referring to staff without naming a particular individual.
去
In “派人去检查”, “去” connects the assigned person with the action they will carry out, giving the sense of going to check. It is useful before an action to express the purpose of sending or going somewhere.
检查
In “派人去检查”, “检查” means to check or inspect the faulty air conditioner. It describes the staff member’s task and is useful when arranging an examination of a problem.
维修
In “维修可能需要多长时间？”, “维修” means the repair or maintenance work for the air conditioner. It is the process whose duration the guest is asking about, making it useful in service questions about fixing equipment.
可能
In “维修可能需要多长时间？”, “可能” marks the duration as uncertain or possible rather than definite. It is useful before an estimate when asking how long a repair may take.
需要
In “维修可能需要多长时间？”, “需要” says how much time the repair requires. The pattern “需要多长时间” asks for the duration needed for an activity or process.
多长
In “多长时间”, “多长” asks about the length or duration of something. Together with “时间”, it forms the question used here to ask how long the repair may take.
时间
In “多长时间”, “时间” means time, specifically the duration being requested. It combines with “多长” and “需要” to ask how long a repair requires.
不
In “我不确定”, “不” negates “确定” and gives the meaning “not”. It is placed before the state being denied, here showing that the staff member does not have certainty about the repair time.
确定
In “我不确定”, “确定” means being sure or certain. With “不”, it states that the speaker cannot give a definite repair estimate, which is useful when answering a question with limited information.
快
In “很快会有人过来”, “快” contributes the meaning “soon” or “quickly” to the expected arrival. Together with “很” and “会”, it gives a reassuring estimate about when someone will come.
有人
In “很快会有人过来”, “有人” means that someone, without naming a specific person, will come. It is useful as the subject when announcing that an available staff member will arrive.
过来
In “有人过来”, “过来” means to come over toward the relevant location or people. It describes the staff member’s arrival and is useful when telling a guest that someone will come to assist.
在
In “在房间里等”, “在” introduces the location where the waiting takes place. It is useful before a place phrase when saying where someone is located or performs an action.
里
In “房间里”, “里” means inside or in and completes the location phrase for the room. It is useful after a place noun when specifying that something happens inside that place.
等
In “在房间里等”, “等” means to wait. It follows the location phrase here, making the sentence say that the guest will wait inside the room for assistance.
如果
In “如果问题还在”, “如果” introduces a condition: if the problem is still present. It is useful at the beginning of a condition before a request or result.
问题
In “如果问题还在”, “问题” refers to the air conditioner trouble reported earlier. It is the issue whose continuation the guest is asked to report, so it is useful in service communication about faults.
还
In “问题还在”, “还” means “still” and highlights that the problem continues at a later point. It is useful when checking whether an earlier problem remains.
请
In “请告诉我们”, “请” marks a polite request. It is placed before the requested action and is useful when asking a guest to provide information courteously.
告诉
In “请告诉我们”, “告诉” means to tell or let someone know. It takes “我们” as the recipient here, making it useful when staff ask the guest to report whether the problem continues.
我们
In “请告诉我们”, “我们” means “us” and refers to the hotel staff receiving the information. It follows “告诉” as the people who should be informed.
Grammar Points
动词 + 过
我试过空调的遥控器。
Wǒ shì guò kōngtiáo de yáokòngqì.I have tried the air conditioner's remote control.
过 follows a verb to show that someone has had the experience of doing something before.
可能 + 动词 + 多长时间
维修可能需要多长时间？
Wéixiū kěnéng xūyào duō cháng shíjiān?How long might the repair take?
可能 comes before the verb to express possibility; 多长时间 asks about the duration.
Chinese Vocabulary
抱歉
adj
bàoqiàn
sorry
变化
noun
biànhuà
change
房间
noun
fángjiān
room
坏了
phrase
huài le
is broken; has stopped working
检查
verb
jiǎnchá
check; inspect
可能
adv
kěnéng
possibly; might
空调
noun
kōngtiáo
air conditioner
派人
phrase
pài rén
send someone
试过
verb
shì guò
have tried
维修
noun
wéixiū
repair; maintenance
温度
noun
wēndù
temperature
遥控器
noun
yáokòngqì
remote control
Quiz
Spelling
Tap the letters to spell the word.
possibly; might
Show Answer
可能remote control
Show Answer
遥控器room
Show Answer
房间check; inspect