Checking out and getting help with a bag | Learn Chinese in English

Chinese lesson set in a contemporary Shanghai everyday setting: At a hotel reception desk, a guest checks out, returns the room key, and asks for help with a bag..

EN → ZH / Level: A2

About This Lesson

Use Checking out and getting help with a bag to practice Chinese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

我想办理退房，谢谢。

Wǒ xiǎng bànlǐ tuìfáng, xièxie. I'd like to check out, please.
B

您带着房间钥匙吗？

Nín dàizhe fángjiān yàoshi ma? Do you have your room key with you?
A

有，在这里。

Yǒu, zài zhèlǐ. Yes, here it is.
B

我现在为您办理退房。

Wǒ xiànzài wèi nín bànlǐ tuìfáng. I'll check you out now.
A

有人可以帮我拿行李吗？

Yǒu rén kěyǐ bāng wǒ ná xíngli ma? Could someone help me with my bag?
B

我可以请人到服务台来帮您。

Wǒ kěyǐ qǐng rén dào fúwùtái lái bāng nín. I can ask someone to meet you at the desk.
A

房间很舒服。

Fángjiān hěn shūfu. The room was very comfortable.
B

听您这么说我很高兴。

Tīng nín zhème shuō wǒ hěn gāoxìng. I'm glad to hear that.
B

祝您一路平安。

Zhù nín yí lù píng'ān. Have a safe trip.

Word by Word

我 “我” means “I” or “me”; here it is the guest referring to themself in “我想办理退房”. It commonly comes before the verb or action the speaker wants to perform, as in “我想办理退房”. Use it when stating your own request at a hotel or service desk.
想 “想” expresses the speaker’s wish or intention in “我想办理退房”. It is followed by the action the speaker wants to do, forming the reusable pattern “我想+verb phrase”. A guest can use this pattern to make a polite request at a service desk.
办理 “办理” means to handle or process an administrative service, here in the exact expression “办理退房”. It presents checking out as a service procedure handled at the reception desk. Use it when asking staff to process a hotel or other service matter.
退房 “退房” means to check out of a hotel, and in “我想办理退房” it names the checkout procedure. It commonly follows “办理” when referring to the hotel’s formal checkout process. A departing guest uses it when beginning checkout with reception staff.
谢谢 “谢谢” means “thank you” in “我想办理退房，谢谢”. Here it adds a polite closing to the guest’s request. Use it after asking hotel or service staff for assistance.
您 “您” means “you” in the polite form used when addressing the guest in “您带着房间钥匙吗？”. It marks respectful address in this service interaction. Staff can use it when speaking politely to a customer.
带 “带” means to bring or have something with oneself; in the dialogue it appears in “带着”, asking whether the guest has the room key with them. With “着”, it describes the maintained state of having or carrying the item. Use it before an object when asking whether someone has brought something along.
着 “着” in “带着” shows that the state of having or carrying the room key is maintained. It attaches to “带” in the question “您带着房间钥匙吗？”. This form is useful when focusing on something remaining with a person or in a certain state.
房间 “房间” means “room” and appears in the compound “房间钥匙”, meaning the key for the room. It comes before “钥匙” to specify what kind of key is meant. Use it when identifying a hotel room or something belonging to that room.
钥匙 “钥匙” means “key” in “房间钥匙”. Here it is the item the guest is expected to return during checkout. Use it after the place or object it belongs to when identifying a key.
吗 “吗” turns “您带着房间钥匙” into the yes-or-no question “您带着房间钥匙吗？”. It is placed at the end of the question. Use it when asking whether a statement is true or whether someone has something.
有人 “有人” means “someone” or “there is someone” in “有人可以帮我拿行李吗？”. Here it asks whether a person is available to help with the luggage. Use it at the beginning of a request when the particular helper is not specified.
有 “有” means “have” in the reply “有，在这里。”, confirming that the speaker has the room key. In this context it is a short answer to a possession question rather than a full sentence. Use it to confirm that something is available or in your possession.
在 “在” indicates location in “在这里”, meaning that the key is located here. It links the item being shown with its current place. Use it before a location when pointing out where something is.
这里 “这里” means “here” in “有，在这里”. It identifies the place where the guest is showing or presenting the key. Use it when indicating something near the speaker or at the current location.
现在 “现在” means “now” in “我现在为您办理退房”. It places the reception staff’s action at the present moment. Use it before an action to say that the action is happening now.
为 “为” means “for” or “on behalf of” in “为您办理退房”. It shows that the staff member is processing the checkout for the guest. Use it before a person when describing a service performed for that person.
可以 “可以” expresses ability or possibility in “有人可以帮我拿行李吗？”. Here the guest is asking whether someone is able or available to help. It commonly comes before a verb, as in “可以帮我”. Use it to make a request or ask whether an action is possible.
帮 “帮” means “help” in “帮我拿行李”. It introduces assistance with the action that follows, while “我” identifies the person receiving help. Use the pattern “帮+person+verb” when asking someone to help another person do something.
拿 “拿” means to carry or take in “帮我拿行李”. It names the action the helper is being asked to perform with the luggage. Use it before an object when asking someone to carry or take that object.
行李 “行李” means “luggage” or “baggage” in “帮我拿行李”. It is the object of “拿”, identifying what the helper should carry. A traveler can use it when asking hotel staff for help with bags.
请 “请” means to ask or request in “请人到服务台来帮您”. It shows that the staff member will make a request to another person. Use it before a person when asking that person to come or do something.
人 “人” means “person” in “请人到服务台来帮您”. Here it refers to an unspecified helper whom the staff member can ask. Use it after a verb such as “请” when the particular person is not named.
到 “到” indicates movement to a destination in “到服务台来”. Here the destination is the service desk. Use it before a place when describing someone going or coming to that place.
服务台 “服务台” means “service desk” in “到服务台来帮您”. It identifies the place where the helper will meet the guest. Use it for a hotel or other location where staff provide assistance.
来 “来” means “come” in “到服务台来帮您”. It presents the helper’s movement toward the service desk and the interaction there. Use it after a destination phrase when someone is coming to that place for a purpose.
很 “很” adds degree in “房间很舒服”, making the description “very comfortable” or “quite comfortable”. It appears before the adjective “舒服”. Use the pattern “subject+很+adjective” to describe something’s quality.
舒服 “舒服” means “comfortable” in “房间很舒服”. Here it describes the guest’s positive experience of the hotel room. Use it after “很” to describe a room, seat, bed, or other experience that feels comfortable.
听 “听” means “hear” or “listen to” in “听您这么说”. Here it refers to hearing what the guest has said. Use it before a person’s words or statement when responding to information you have heard.
这么 “这么” means “this way” or “so” in “听您这么说”. It points to the way the guest has just expressed the information. Use it before “说” when referring to someone saying something in this way.
说 “说” means “say” in “听您这么说”. Together with “听”, it refers to hearing the guest express a positive opinion. Use it after a person or manner phrase when describing what someone says.
高兴 “高兴” means “glad” or “happy” in “我很高兴”. The staff member says this to show pleasure at hearing that the room was comfortable. Use it after “很” to express that you are glad about information or an event.
祝 “祝” means “wish” in the blessing “祝您一路平安”. It introduces a good wish directed at the guest. Use it before a person and the good outcome you hope for, especially when saying goodbye.
一路平安 “一路平安” is a travel blessing meaning “safe travels” or wishing someone safety throughout the journey. “一路” refers to the journey or the way, while “平安” contributes the idea of being safe and peaceful; together they form the complete expression. Use “祝您一路平安” when saying goodbye to a traveler.

Grammar Points

请人 + 动词

请人帮拿行李。

qǐng rén bāng ná xíngli

Ask someone to help carry the luggage.

“请人 + 动词” means asking or having someone do something. The person comes directly after 请人.

Chinese Vocabulary

办理退房 phrase
bànlǐ tuìfáng check out

我想办理退房,谢谢。

帮 verb
bāng help

有人可以帮我拿行李吗?

带着 verb
dàizhe carry; have with you

您带着房间钥匙吗?

房间 noun
fángjiān room

您带着房间钥匙吗?

您 pron
nín you (polite)

您带着房间钥匙吗?

为 prep
wèi for

我现在为您办理退房。

现在 adv
xiànzài now

我现在为您办理退房。

谢谢 intj
xièxie thank you

我想办理退房,谢谢。

钥匙 noun
yàoshi key

您带着房间钥匙吗?

有 verb
yǒu have

有,在这里。

有人 pron
yǒurén someone

有人可以帮我拿行李吗?

这里 noun
zhèlǐ here

有,在这里。

Quiz

Spelling

Tap the letters to spell the word.

check out

Show Answer办理退房

carry; have with you

Show Answer带着

room

Show Answer房间

now

Show Answer现在