Reporting a lost travel card | Learn German in English

German lesson set in a contemporary Berlin everyday setting: After losing a travel card on a train, two adults discuss going to lost property and blocking the card..

EN → DE / Level: A2

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About This Lesson

Use Reporting a lost travel card to practice German conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

Ich glaube, ich habe meine Fahrkarte im Zug verloren.

ikh GLOW-buh, ikh HAH-buh MY-nuh FAHR-kar-tuh im TSOOK fer-LOH-ren. I think I lost my travel card on the train.
B

Du solltest zum Fundbüro gehen.

doo ZOL-tust tsoom FOONT-byoo-roh GAY-en. You should go to the lost property office.
A

Können sie verhindern, dass die Karte benutzt wird?

KUR-nen zee fer-HIN-dern, dass dee KAR-tuh beh-NOOTST veert? Can they stop the card from being used?
B

Sie können dir helfen, ein Formular auszufüllen, um sie zu sperren.

zee KUR-nen deer HEL-fen, ine for-moo-LAHR OWS-tsoo-FYOOL-en, oom zee tsoo SHPAIR-en. They can help you fill out a form to block it.
A

Ich habe meine Kontodaten dabei.

ikh HAH-buh MY-nuh KON-toh-dah-ten dah-BYE. I have my account details with me.
B

Diese Informationen helfen dem Personal.

DEE-zuh in-for-mah-TSYOH-nen HEL-fen daym per-zoh-NAHL. That information will help the staff.
A

Dann frage ich, ob ich eine neue Karte bekommen soll.

dahn FRAH-guh ikh, ohp ikh EYE-nuh NOY-uh KAR-tuh beh-KOM-en zoll. Then I'll ask whether I should get a new card.
B

Frag zuerst, weil jemand sie vielleicht abgegeben hat.

frahk tsoo-AIRST, vile YAY-mant zee fee-LYKHT ahp-guh-GAY-ben haht. Ask first, because someone might have handed it in.

Sentence explanations

  1. Ich glaube, ich habe meine Fahrkarte im Zug verloren.

    I think I lost my travel card on the train.

    Ich glaube
    I think
    ich habe
    I have
    meine
    my
    Fahrkarte
    travel ticket
    im
    in the
    Zug
    train
    verloren
    lost
    More detail

    Ich glaube means “I think” here. glauben is the base verb. In this sentence, Ich glaube, ... introduces the speaker’s view or belief, followed by a comma and another clause. Example: Ich glaube, er kommt morgen. — “I think he is coming tomorrow.” ich habe contains the subject pronoun ich (“I”) and the present-tense form habe of haben (“to have”). Here, haben is also the auxiliary used to form the perfect tense with verloren; it does not mean possession of the ticket in this clause. The pattern is ich habe + past participle. Example: Ich habe bezahlt. — “I paid / I have paid.” meine means “my” before Fahrkarte. Its form is a possessive determiner, and it agrees with the noun it accompanies. Fahrkarte is feminine, and in this sentence it is the direct object of verloren, so the feminine form is meine; for a masculine accusative noun, the corresponding form would be meinen, as in meinen Schlüssel (“my key”). Fahrkarte means “travel ticket” or “ticket for transport.” It is a feminine noun: die Fahrkarte. The compound combines Fahr- (“travel/ride”) with Karte (“card/ticket”), but it is best learned as the complete noun. Example: Ich kaufe eine Fahrkarte. — “I am buying a ticket.” im is the contracted form of in dem, meaning “in the” here. It is followed by Zug, so im Zug literally expresses being in the train; the fixed translation naturally renders this as “on the train.” The contraction im is used before a masculine or neuter noun with dem, as in im Haus (“in the house”). Zug means “train.” It is a masculine noun: der Zug. In im Zug, the form dem within im marks the noun phrase as the location of the loss. Example: Der Zug ist pünktlich. — “The train is on time.” verloren means “lost” here and is the past participle of verlieren (“to lose”). German perfect-tense forms commonly use a present form of an auxiliary plus a past participle: ich habe verloren — “I lost / I have lost.” The participle verloren remains the same here regardless of the first-person subject. Example: Sie hat ihren Schlüssel verloren. — “She lost her key.” Together, Ich glaube introduces the speaker’s belief. The clause ich habe meine Fahrkarte im Zug verloren uses the perfect construction habe ... verloren to say that the speaker lost their ticket, with meine Fahrkarte as the thing lost and im Zug as the location. The complete meaning is: “I think I lost my travel card on the train.”

  2. Du solltest zum Fundbüro gehen.

    You should go to the lost property office.

    Du solltest
    you should
    zum
    to the
    Fundbüro
    lost property office
    gehen
    go
    More detail

    Du solltest addresses one person informally: Du is the singular “you,” and solltest is the second-person singular form of sollen used here to give advice. The form du sollst is stronger or more like an instruction/expectation, while du solltest commonly expresses “you should.” zum is the contraction of zu dem. zu takes the dative, and dem is the dative masculine or neuter singular definite article. Here it occurs with the neuter noun Fundbüro: das Fundbüro → zu dem Fundbüro → zum Fundbüro. Fundbüro is a compound noun meaning a lost property office or lost-and-found office. Its article is das: das Fundbüro. In German, compound nouns are written as one word, and the final part, Büro, determines the grammatical gender. gehen means “to go.” It is the infinitive, and with a modal form such as solltest, the lexical verb remains in the infinitive and appears at the end of the clause. Compare: Du solltest warten. — “You should wait.” Together, Du solltest + zum Fundbüro + gehen means “You should go to the lost property office.” The sentence gives direct advice to one informal addressee about going to that destination.

  3. Können sie verhindern, dass die Karte benutzt wird?

    Can they stop the card from being used?

    Können sie
    Can they
    verhindern
    prevent; stop
    Karte
    card
    benutzt wird
    is used
    More detail

    Können sie means “can they” here. können is the present-tense form of können for sie meaning “they”; the same form is also used with wir and formal Sie, so the lowercase pronoun and the fixed translation identify the meaning here. In a yes/no question, the finite verb comes first: Können sie ...? The infinitive pattern können + infinitive expresses ability or possibility. Example: Sie können warten. — “They can wait.” verhindern is the infinitive “to prevent” or “to stop.” With können, it stays in the infinitive and comes later in the main question. A useful pattern is etwas verhindern — “to prevent something.” Example: Sie verhindern den Schaden. — “They prevent the damage.” die Karte means “the card” in this sentence. Karte is a feminine noun; its base form is die Karte in the nominative singular, and the same article form appears here because the noun is the subject of the subordinate passive clause. The context and translation support a particular card, but the sentence itself does not specify its type. benutzt wird expresses “is used.” benutzt is the past participle of benutzen (“to use”), and wird is the third-person singular present form of werden. Together they form the present passive: etwas wird benutzt — “something is used.” The singular form wird agrees with die Karte, not with the people who may prevent the use. In a dass clause, the finite verb is placed at the end, so the passive elements occur as benutzt wird. The full structure is Können sie verhindern, dass die Karte benutzt wird? The main question asks whether they have the ability to prevent something. The dass clause states what is to be prevented: the card being used. Thus the complete meaning is “Can they stop the card from being used?”

  4. Sie können dir helfen, ein Formular auszufüllen, um sie zu sperren.

    They can help you fill out a form to block it.

    Sie können
    they can
    dir
    you
    helfen
    help
    Formular
    form
    auszufüllen
    fill out
    sie
    it
    zu sperren
    to block
    More detail

    Sie können means “they can” here. können is the base form of the modal verb meaning “can/be able to.” In the present tense, sie können is “they can”; the capitalized Sie können can also be the formal “you can,” but the fixed translation and context establish the plural “they” reading here. A modal is followed by another verb in the infinitive: Sie können helfen = “They can help.” dir is the informal singular “you” in the dative form. helfen commonly takes a dative recipient, so German says jemandem helfen (“help someone”), not an accusative form for that recipient. The base form is helfen; for example, Ich helfe dir. means “I help you.” helfen means “to help” in this sentence. Its present-tense forms include ich helfe, du hilfst, and sie helfen (“I help,” “you help,” and “they help”). Here it remains an infinitive because it follows the modal können. Formular means “form.” It is a neuter noun: das Formular; after the indefinite article, the sentence has ein Formular (“a form”). The article does not itself assert a numerical count; ein is required here by the noun phrase’s grammar. Example: Ich brauche ein Formular. — “I need a form.” auszufüllen means “to fill out.” Its base form is the separable verb ausfüllen. With zu, the prefix and infinitive appear as auszufüllen. In ein Formular auszufüllen, the form is the object being filled out: “to fill out a form.” um ... zu introduces a purpose: um ein Formular auszufüllen means “in order to fill out a form.” Here, um sie zu sperren gives the purpose of the form-filling action. The construction does not by itself require us to identify a separate actor in English; the fixed translation states the intended overall meaning without specifying who performs each purpose action. sie means “it” here. It is the lowercase third-person singular accusative pronoun with feminine grammatical gender, matching die Karte (“the card”) from the preceding context. Its grammatical gender reflects the German noun, not the natural gender of an object. The sentence therefore says that the card is to be blocked. zu sperren means “to block.” Its base form is sperren; zu sperren is the infinitive with zu. In um sie zu sperren, sie is the object of sperren, and the phrase means “in order to block it.” Example: Sie versuchen, die Karte zu sperren. — “They are trying to block the card.” Taken together, Sie können dir helfen means “They can help you.” ein Formular auszufüllen specifies what they can help you do, and um sie zu sperren gives the purpose of filling out the form: blocking the card. The complete utterance is: “They can help you fill out a form to block it.”

  5. Ich habe meine Kontodaten dabei.

    I have my account details with me.

    Ich habe
    I have
    meine
    my
    Kontodaten
    account details
    dabei
    with me
    More detail

    Ich habe is the first-person singular present form of haben: ich habe = “I have.” Here it combines with dabei to express possession with the speaker at the relevant place, not simply permanent ownership. Example: Ich habe meinen Ausweis dabei. — “I have my ID with me.” meine is the possessive determiner meaning “my.” It agrees with the noun it accompanies: Kontodaten is plural, and the phrase is the accusative object of habe, so the form is meine. The same form also appears with feminine singular nouns in some cases, so the noun and its grammatical context determine the agreement. Example: Ich suche meine Schlüssel. — “I am looking for my keys.” Kontodaten is a plural noun meaning “account details.” It is a compound of Konto (“account”) and Daten (“data/details”); the plural ending is carried by Daten, while the compound as a whole refers to the details associated with an account. Example: Die Kontodaten sind aktuell. — “The account details are up to date.” dabei is an adverb meaning “with me” in this sentence. In the pattern etwas dabei haben, it indicates that someone has something physically available with them. This is different from other uses of dabei, such as “while doing so” or “involved,” whose meaning comes from the surrounding context. Together, Ich habe meine Kontodaten dabei. means “I have my account details with me.” Ich is the person who has them, meine Kontodaten is what that person has, and dabei adds that the details are currently with the person.

  6. Diese Informationen helfen dem Personal.

    That information will help the staff.

    Diese
    these/that (plural demonstrative)
    Informationen
    information
    helfen
    help
    dem Personal
    the staff
    More detail

    Diese is a demonstrative determiner in the nominative plural. It agrees with Informationen in number; its exact form also reflects the noun phrase’s case. In the fixed translation, the whole phrase is rendered as “that information,” because English commonly uses uncountable information where German uses plural Informationen. Example: Diese Karten sind neu. — “These cards are new.” Informationen means “information” here and is the plural of Information. German nouns are capitalized. Example: Ich brauche weitere Informationen. — “I need more information.” helfen means “to help.” Here it is the third-person plural present-tense form agreeing with Diese Informationen; it has the same spelling as the infinitive helfen. helfen takes the person or thing helped in the dative case, not the accusative. Example: Die Hinweise helfen mir. — “The clues help me.” mir is dative. dem Personal means “the staff.” Personal is a neuter singular noun referring collectively to staff, and dem is the neuter singular dative form of the definite article. The dative is used here because helfen assigns dative to the party being helped. Example: Die Anleitung hilft dem Kunden. — “The instructions help the customer.” The utterance assembles as Diese Informationen (“that information” in the fixed translation) + helfen (“help”) + dem Personal (“the staff”). Its meaning is: “That information will help the staff.” German present tense can refer to a future result when the context makes that timing clear; helfen is still grammatically present tense.

  7. Dann frage ich, ob ich eine neue Karte bekommen soll.

    Then I'll ask whether I should get a new card.

    Dann
    then
    frage
    ask
    ob
    whether
    neue
    new
    Karte
    card
    bekommen
    get or receive
    soll
    should
    More detail

    Dann means “then” here and places this action in sequence with something earlier. It can also refer to a later point in time in other sentences. frage is the first-person singular present form of fragen, “to ask”: ich frage = “I ask / I’m asking.” The subject ich follows the verb here because Dann occupies the first position. A reusable pattern is Ich frage ... (“I ask ...”). ob introduces an indirect yes-or-no question. It is comparable to “whether” or “if” in this use, not the conditional “if” introducing a condition. In the clause after ob, the finite verb goes to the end in German. neue is the adjective form of neu, “new.” It describes Karte and has the ending -e in eine neue Karte: the adjective is feminine accusative after the indefinite article eine. The base/comparison chain is neu (“new”), neuer (“newer”), am neuesten (“newest”). Karte means “card.” It is a feminine noun, so the phrase uses eine in the accusative: eine Karte = “a card.” The adjective agrees with this noun in eine neue Karte. bekommen is the infinitive meaning “to get” or “to receive.” In this sentence it describes receiving the card. With a modal verb, the infinitive stays in its basic form: Ich soll eine Karte bekommen = “I should get a card.” soll is the first-person singular present form of sollen, “should / be supposed to.” Its subject is the second ich, the subject of the indirect question. In the subordinate clause, soll is at the end, after the infinitive bekommen. The form chain is sollen (infinitive), ich soll (first-person singular), and du sollst (second-person singular). Together, Dann frage ich means “Then I’ll ask.” ob ich eine neue Karte bekommen soll is the indirect question “whether I should get a new card.” The complete utterance is therefore: “Then I’ll ask whether I should get a new card.”

  8. Frag zuerst, weil jemand sie vielleicht abgegeben hat.

    Ask first, because someone might have handed it in.

    Frag
    ask
    zuerst
    first
    weil
    because
    jemand
    someone
    sie
    it
    vielleicht
    perhaps
    abgegeben hat
    has handed in
    More detail

    Frag is the informal singular imperative of fragen (“to ask”). German uses this form when giving one person a direct instruction: Frag zuerst. = “Ask first.” The subject du is understood and normally omitted in this imperative. zuerst means “first” or “before anything else.” It is an adverb, so it describes when the asking should happen. Example: Lies zuerst. — “Read first.” weil introduces a reason clause, meaning “because.” In a clause introduced by weil, the finite verb normally goes to the end. Here, hat appears at the end of the clause, after the participle abgegeben. jemand means “someone.” It is grammatically singular, even though it refers to an unspecified person, so the clause uses singular hat, not plural haben. Example: Jemand wartet. — “Someone is waiting.” sie is the object pronoun intended here as “it” by the fixed translation. In this use, it is an accusative feminine singular form; the specific thing it refers to is not identified by the sentence itself. German pronoun form depends on grammatical features such as gender, number, and case, so sie can have other functions in other contexts; here its role is the thing that may have been handed in. vielleicht means “perhaps” or “maybe.” It makes the claim uncertain rather than definite. Example: Vielleicht kommt er später. — “Maybe he will come later.” abgegeben hat contains the participle abgegeben from abgeben (“to hand in” or “to submit”) and the finite auxiliary hat from haben. Together they form the perfect: jemand hat sie abgegeben = “someone has handed it in.” Because this clause follows weil, the auxiliary moves to the end: weil jemand sie vielleicht abgegeben hat. The separable verb abgeben has the past participle abgegeben; do not treat gegeben as the base of the whole verb. The sentence builds as Frag zuerst (“Ask first”) + weil (“because”) + jemand sie vielleicht abgegeben hat (“someone may have handed it in”). Thus the complete meaning is: “Ask first, because someone might have handed it in.”

Grammar Points

ob + Verb am Satzende

Ich frage, ob ich die Karte bekomme.

ikh FRAH-guh, ohp ikh dee KAR-tuh beh-KOM-uh.

I ask whether I get the card.

In a clause with ob, the conjugated verb moves to the end.

weil + Verb am Satzende

Ich gehe zum Fundbüro, weil ich die Fahrkarte verloren habe.

ikh GAY-uh tsoom FOONT-byoo-roh, vile ikh dee FAHR-kar-tuh fer-LOH-ren HAH-buh.

I am going to the lost property office because I lost the travel ticket.

In a weil-clause, the conjugated verb comes at the end; in the perfect, habe follows the participle.

German Vocabulary

ausfüllen verb
OWS-tsoo-FYOOL-en fill out auszufüllen
benutzen verb
beh-NOOT-sen use benutzt
Fahrkarte noun
FAHR-kar-tuh travel ticket, travel card
Formular noun
for-moo-LAHR form
Fundbüro noun
FOONT-byoo-roh lost property office
gehen verb
GAY-en go
glauben verb
GLOW-ben think, believe glaube
helfen verb
HEL-fen help
Karte noun
KAR-tuh card
verhindern verb
fer-HIN-dern prevent, stop
verlieren verb
fer-LEER-en lose verloren
Zug noun
TSOOK train

Quiz

Word Order

Arrange the words in the correct order.

You should go to the lost property office.

Show AnswerDu solltest zum Fundbüro gehen.

I have my account details with me.

Show AnswerIch habe meine Kontodaten dabei.

That information will help the staff.

Show AnswerDiese Informationen helfen dem Personal.

Spelling

Tap the letters to spell the word.

use

Show Answerbenutzt

prevent, stop

Show Answerverhindern

card

Show AnswerKarte

lost property office

Show AnswerFundbüro