Reporting a lost travel card | Learn French in English

French lesson set in a contemporary Paris everyday setting: After losing a travel card on a train, two adults discuss going to lost property and blocking the card..

EN → FR / Level: A2

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About This Lesson

Use Reporting a lost travel card to practice French conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

Je pense que j'ai perdu ma carte de transport dans le train.

zhuh PAHNS kuh zhay pair-DOO mah KART duh trahn-SPOR dahn luh TRAN I think I lost my travel card on the train.
B

Vous devriez aller au bureau des objets trouvés.

voo duh-vreh-YAY ah-LAY oh byoo-ROH day zohb-ZHAY troo-VAY You should go to the lost property office.
A

Est-ce qu'ils peuvent empêcher qu'on utilise la carte ?

ess keel PUHV ahm-pay-SHAY kohn ee-tee-LEEZ lah KART Can they stop the card from being used?
B

Ils peuvent vous aider à remplir un formulaire pour la bloquer.

eel PUHV voo zay-DAY ah rahm-PLEER uhn for-myoo-LAIR poor lah bloh-KAY They can help you fill out a form to block it.
A

J'ai les informations de mon compte avec moi.

zhay lay zan-for-ma-SYOHN duh mohn KOHNT ah-VEK mwah I have my account details with me.
B

Ces informations aideront le personnel.

say zan-for-ma-SYOHN zay-DAIR-ohn luh pair-soh-NEL That information will help the staff.
A

Alors, je vais demander si je dois prendre une nouvelle carte.

ah-LOR zhuh vay duh-mahn-DAY see zhuh DWAH PRAHN-druh ewn noo-VEL KART Then I'll ask whether I should get a new card.
B

Demandez d'abord, parce que quelqu'un l'a peut-être rapportée.

duh-mahn-DAY dah-BOR pairsk kuh kel-KUHN lah puh-TETR rah-por-TAY Ask first, because someone might have handed it in.

Sentence explanations

  1. Je pense que j'ai perdu ma carte de transport dans le train.

    I think I lost my travel card on the train.

    Je pense que
    I think that
    j'ai perdu
    I lost
    carte de transport
    travel card
    train
    train
    More detail

    Je pense que uses penser (“to think”) in the present tense: je pense means “I think.” The conjunction que introduces the content of the thought, so the reusable pattern is Je pense que + clause. Here it presents the loss as the speaker’s belief or assessment, not as an independent statement of certainty. j'ai perdu uses perdre (“to lose”) in the passé composé. ai is the first-person singular present form of avoir, and perdu is the past participle of perdre; together they mean “I lost” here. The past participle is perdu, not a form of the nearby noun. A reusable pattern is j'ai + past participle, for example: J'ai trouvé mon billet. — “I found my ticket.” carte de transport means “travel card.” carte is a feminine singular noun, so the possessive form before it is ma (“my”); ma agrees with carte, not with the speaker. de transport specifies the card’s transport-related function. The possessive pattern is ma + feminine singular noun, as in ma valise — “my suitcase.” train means “train.” In dans le train, the preposition dans expresses being inside or within something, and le is the masculine singular definite article for train. Thus dans le train means “on/in the train” in the fixed translation’s context. Taken together, Je pense que introduces the speaker’s thought, j'ai perdu expresses the completed loss, ma carte de transport identifies what was lost, and dans le train gives its location. The whole utterance therefore means: “I think I lost my travel card on the train.”

  2. Vous devriez aller au bureau des objets trouvés.

    You should go to the lost property office.

    Vous devriez
    you should
    aller
    to go
    bureau
    office
    objets trouvés
    lost property
    More detail

    Vous devriez combines vous (“you,” here the formal or plural form) with devriez, the second-person plural form of the conditional of devoir (“must/have to”). In this sentence, that conditional expresses advice: “you should.” For one familiar person, French uses tu devrais instead. The form devriez agrees with vous, not with the destination. aller is the infinitive “to go.” After a conjugated form of devoir, the following verb stays in the infinitive: Vous devriez aller = “You should go.” Example: Vous devriez attendre. — “You should wait.” bureau is a masculine noun meaning “office” here. The preceding au is the contraction of à + le; with a destination, aller au bureau means “to go to the office.” The noun’s gender is shown by the masculine article in au. objets trouvés is a plural noun phrase meaning “lost property” in this context. objets is the plural of objet (“object”), and trouvés is the masculine plural form of the past participle trouvé, used here adjectivally to describe the objects as found. In the institutional expression bureau des objets trouvés, des is the contraction of de + les, linking the office with the lost-property service or collection. Together, Vous devriez aller au bureau des objets trouvés means “You should go to the lost property office.” The advice directs the addressee to that office; it does not itself assert that the missing card has been found there.

  3. Est-ce qu'ils peuvent empêcher qu'on utilise la carte ?

    Can they stop the card from being used?

    Est-ce qu'ils peuvent
    can they
    empêcher
    stop; prevent
    qu'on utilise
    that one uses
    la carte
    the card
    More detail

    Est-ce qu'ils peuvent turns the statement into a yes/no question. Est-ce que is a common question marker; it does not itself mean “can.” peuvent is the third-person plural present form of pouvoir (“to be able to,” “can”): ils peuvent. The subject is ils, “they,” matching the plural actor identified in the translation and context. For comparison, il peut means “he/it can,” while ils peuvent means “they can.” empêcher means “to prevent” or “to stop” something from happening. It is an infinitive here because it follows the conjugated modal verb peuvent: ils peuvent empêcher = “they can prevent.” A useful pattern is empêcher quelqu'un de faire quelque chose (“prevent someone from doing something”) or empêcher que ... (“prevent ... from happening”). qu'on utilise introduces the event being prevented: “that one uses” or, in this sentence, “from being used.” on is a grammatical subject pronoun; here the fixed translation presents the action without specifying a particular user, so the natural English rendering is passive. utilise is the present subjunctive form of utiliser after empêcher que. In this form, the subjunctive is required by the prevention construction; for this verb and subject, utilise has the same written form as the third-person singular present indicative. Example: Il faut empêcher qu'il tombe. — “We must prevent him from falling.” la carte means “the card.” la is the feminine singular definite article, and carte is a feminine singular noun. The article agrees with the noun; it does not by itself indicate how many cards exist. Example: Je cherche la carte. — “I am looking for the card.” Together, Est-ce qu'ils peuvent asks about ability, empêcher que expresses prevention, and on utilise la carte identifies the prevented action. The whole utterance therefore means: “Can they stop the card from being used?”

  4. Ils peuvent vous aider à remplir un formulaire pour la bloquer.

    They can help you fill out a form to block it.

    Ils peuvent
    they can
    vous aider
    help you
    remplir
    fill out
    un formulaire
    a form
    la bloquer
    block it
    More detail

    Ils peuvent means “they can.” peuvent is the present-tense form of pouvoir for ils (third-person plural): je peux, ils peuvent. Here it expresses ability or possibility, not a command. Example: Ils peuvent venir demain. — “They can come tomorrow.” vous aider means “help you.” aider is the infinitive, and vous is the object pronoun for the person or people being helped; its exact number is not determined by this form alone. A useful pattern is aider quelqu’un à + infinitive: Elle vous aide à comprendre. — “She helps you understand.” remplir means “fill out” here, specifically complete a form. It is an infinitive because it follows à in aider ... à remplir. Its base form is already the infinitive; a present-tense contrast is je remplis — “I fill out.” Example: Je dois remplir ce formulaire. — “I have to fill out this form.” un formulaire means “a form.” formulaire is a masculine noun, shown by the indefinite article un; the article does not by itself assert a numerical count in this sentence. The feminine counterpart of the article is une, as in une demande — “a request.” la bloquer means “block it.” la is a feminine singular direct-object pronoun, and bloquer is the infinitive “to block.” In this fixed context, la refers to the card mentioned in the preceding question (la carte), which is feminine in French. The pronoun comes before the infinitive: Je vais la bloquer. — “I am going to block it.” The form bloquer itself does not show gender or number. Together, Ils peuvent vous aider à remplir un formulaire says “They can help you fill out a form.” pour la bloquer adds the purpose: “to block it,” with la referring to the card. The complete utterance therefore means: “They can help you fill out a form to block it.”

  5. J'ai les informations de mon compte avec moi.

    I have my account details with me.

    J'ai
    I have
    informations
    information; details
    compte
    account
    avec moi
    with me
    More detail

    J’ai is the first-person singular present form of avoir (“to have”): j’ai = “I have.” The vowel of je is elided before ai, so the written form is j’ai, not two separately pronounced words. Example: J’ai un stylo. — “I have a pen.” informations means “information” or, in this context, “details.” It is the plural of information; the final -s is normally not pronounced. French commonly uses the plural when referring to several pieces of information or details. Example: Les informations sont utiles. — “The information is useful.” compte means “account.” It is a masculine noun. In mon compte, mon is the masculine singular possessive form agreeing with compte; it does not indicate that the possessor is masculine. de mon compte means “of my account,” identifying which information is meant. Example: Je consulte mon compte. — “I check my account.” avec moi means “with me.” avec is followed here by the stressed pronoun moi, the form used after a preposition. This chunk expresses that the speaker has the items in their possession or presence. Compare avec moi (“with me”) with avec vous (“with you”). Example: Le document est avec moi. — “The document is with me.” Together, J’ai les informations de mon compte avec moi means “I have my account details with me.” les informations de mon compte identifies the details, while avec moi adds that the speaker has them present with them. French les marks the information as definite here; it does not by itself specify a numerical count.

  6. Ces informations aideront le personnel.

    That information will help the staff.

    Ces
    these
    informations
    information
    aideront
    will help
    personnel
    staff
    More detail

    Ces means “these” and is the plural form of the demonstrative determiner. It agrees with the plural noun that follows: ce before a masculine singular noun, cette before a feminine singular noun, and ces before plural nouns. Here it points to the information being discussed. informations means “information” here. French commonly uses information as a countable feminine noun, so its plural is formed by adding -s: une information / des informations. The plural form in this sentence matches ces; the English translation can still use the uncountable-looking “information.” aideront means “will help.” It is the third-person plural future form of aider: aider → ils/elles aideront. The future form places the helping after the present moment. For comparison, the present form is ils/elles aident, “they help.” personnel means “staff.” In le personnel, it is a masculine singular collective noun referring to the staff as a group. The singular grammatical form does not state that there is only one staff member. Together, Ces informations is “this information” in the intended English translation, with French plural agreement; aideront says that the helping will happen in the future; and le personnel is the group that will be helped. The complete utterance means: “That information will help the staff.”

  7. Alors, je vais demander si je dois prendre une nouvelle carte.

    Then I'll ask whether I should get a new card.

    Alors
    Then
    je vais
    I’m going to
    demander
    ask
    si
    whether
    je dois
    I should
    prendre
    get; take
    nouvelle
    new
    carte
    card
    More detail

    Alors means “then” here and can also introduce a consequence or transition, often like “so” in conversation. je vais combines je (“I”) with the present form vais of aller (“go”). With an infinitive, aller + infinitive forms the near future: je vais demander means “I’m going to ask.” The subject is je, so vais is the first-person singular form. demander is the infinitive “to ask.” After je vais, the following verb stays in the infinitive. For example: Je vais appeler. — “I’m going to call.” si introduces an indirect yes-or-no question here. demander si... means “ask whether...” or “ask if...”; it does not mean that the speaker is asserting the answer. je dois uses dois, the first-person singular present form of devoir (“must; should; owe”). In this sentence, the fixed translation supports the advice/necessity sense “I should,” rather than the possession sense “I owe.” For example: Je dois partir. — “I have to leave.” prendre is the infinitive “to take” or, in this context, “to get.” Its exact English translation depends on what happens with the card; the French verb itself is prendre. For example: Je vais prendre une carte. — “I’m going to get a card.” nouvelle means “new” here. It is the feminine singular form of the adjective nouveau; the feminine form agrees with the noun carte. The masculine singular form is nouveau, as in un nouveau livre (“a new book”). carte is a feminine noun meaning “card” in this context. Its grammatical gender is shown by the feminine article and adjective: une nouvelle carte (“a new card”). Together, je vais demander gives “I’m going to ask,” and si je dois prendre une nouvelle carte gives “whether I should get a new card.” With the transition Alors, the complete utterance means: “Then I’ll ask whether I should get a new card.”

  8. Demandez d'abord, parce que quelqu'un l'a peut-être rapportée.

    Ask first, because someone might have handed it in.

    Demandez
    ask
    d'abord
    first
    parce que
    because
    quelqu'un
    someone
    peut-être
    maybe
    rapportée
    handed in
    More detail

    Demandez is the imperative of demander, “to ask.” The -ez form is used for vous: it can address several people or one person formally. Compare demande for the informal singular tu. Here it gives the instruction “ask.” d'abord is an adverb meaning “first” or “to begin with.” It orders this action before a later action; it does not by itself specify what the later action is. parce que is a conjunction meaning “because.” It introduces the reason for the instruction. A reusable pattern is X, parce que Y — “X, because Y.” quelqu'un is an indefinite pronoun meaning “someone” or “somebody.” It is grammatically singular, so it takes a singular verb: quelqu'un vient means “someone is coming.” The person is not identified by this pronoun. peut-être is an invariable adverb meaning “maybe” or “perhaps.” It marks the following situation as possible rather than certain. It is separate from rapportée: the possibility meaning comes from peut-être, not from the past participle itself. rapportée comes from the verb rapporter, “to bring back,” “to return,” or, in a suitable context, “to hand in.” Here the fixed translation selects “handed in.” It is a feminine singular past participle. In l'a rapportée, the preceding direct-object pronoun l' is feminine singular, and with the auxiliary avoir, a preceding direct object triggers this written agreement: rapporté becomes rapportée. The form does not mean that the person who acted is feminine; the agreement belongs to the object. The pronoun l' refers to the item translated as “it,” without specifying that item's identity here. Putting the parts together, Demandez d'abord means “Ask first.” parce que introduces the reason, and quelqu'un l'a peut-être rapportée means “someone might have handed it in”: quelqu'un is the subject, a rapportée is the completed action, and peut-être adds possibility. The whole utterance is therefore: “Ask first, because someone might have handed it in.”

Grammar Points

nouveau → nouvelle

une nouvelle carte

ewn noo-VEL KART

a new card

The adjective changes to nouvelle to agree with the feminine noun carte.

objets trouvés

objets trouvés

ohb-ZHAY troo-VAY

lost property

Trouvés follows objets and takes masculine plural agreement with the noun.

French Vocabulary

aider verb
ay-DAY to help
aller verb
ah-LAY to go
bureau noun
byoo-ROH office
carte noun
KART card
empêcher verb
ahm-pay-SHAY to prevent; to stop
objets trouvés phrase
ohb-ZHAY troo-VAY lost property
penser verb
pahn-SAY to think pense
perdre verb
pair-DRUH to lose perdu
remplir verb
rahm-PLEER to fill out
train noun
TRAN train
transport noun
trahn-SPOR transport
utiliser verb
ee-tee-lee-ZAY to use utilise

Quiz

Word Order

Arrange the words in the correct order.

That information will help the staff.

Show AnswerCes informations aideront le personnel.

Spelling

Tap the letters to spell the word.

office

Show Answerbureau

transport

Show Answertransport

to go

Show Answeraller

to think

Show Answerpense