Asking what a speaker warranty covers | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: In a shop, a customer asks staff what a small speaker warranty covers before deciding to buy it..

EN → KO / Level: A2

About This Lesson

Use Asking what a speaker warranty covers to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

이 작은 스피커를 사려고 생각 중이에요.

ee JAH-geun suh-PEE-kuh-reul sah-RYUH-goh seng-GAHNG joong-ee-EH-yoh. I'm thinking about buying this small speaker.
B

결정하기 전에 보증 내용을 설명해 드릴게요.

gyuhl-JUHNG-ha-gee juhn-eh boh-JEUNG neh-YONG-eul suh-MYUNG-heh duh-REEL-geh-yoh. I can explain the warranty before you decide.
A

보증에는 어떤 내용이 포함되나요?

boh-JEUNG-eh-neun uh-TUHn neh-YONG-ee poh-HAM-dweh-NAH-yoh? What does the warranty cover?
B

정상적으로 사용하는 동안 제품에 문제가 생기면 보증이 적용됩니다.

jung-SAHNG-juh-guh-roo-suhk sah-YONG-ha-neun dong-AHN jeh-POOM-eh moon-JEH-gah seng-GI-myun boh-JEUNG-ee juhk-YONG-dwem-nee-dah. It covers product faults during normal use.
A

실수로 생긴 손상은 어떻게 되나요?

shil-SOO-roh seng-GEEN son-SAHNG-eun uh-DDUH-keh dweh-NAH-yoh? What about accidental damage?
B

그 경우는 포함되지 않습니다.

guh gyoo-NEUN poh-HAM-dweh-jee ahn-SEUM-nee-dah. That would not be included.
A

작동을 멈추면 어디로 가야 하나요?

jahk-TOONG-eul meom-CHOO-myun uh-DEE-roh gah-YAH hah-NAH-yoh? Where should I go if it stops working?
B

영수증과 상자를 고객 서비스 데스크로 가져오세요.

young-SOO-jeung-gwah SAHNG-jah-reul goh-GAEK suh-BEE-seu DES-kuh-roh gah-jyuh-oh-SEH-yoh. Bring the receipt and the box to customer service.
B

고객 서비스 직원이 확인해 드릴 수 있습니다.

goh-GAEK suh-BEE-seu jik-WON-ee HWAH-geen-heh duh-REEL soo EET-seum-nee-dah. They can check it.

Word by Word

이 “이” means “this” and points to the nearby item in “이 작은 스피커”. It is placed before a noun to identify something close to the speaker. A customer can use it when pointing out a product in a shop.
작은 “작은” means “small” and describes 스피커 in “이 작은 스피커”. It is the form of 작다 used before a noun. Use this form before a noun when describing its size, such as a product being considered.
스피커를 “스피커를” means “the speaker” as the object of the intention in “스피커를 사려고”. 를 marks 스피커 as the thing the speaker intends to buy. Use this object-marked form when the speaker is the item being bought or handled.
사려고 “사려고” expresses the intention to buy in “스피커를 사려고 생각 중이에요”. It comes from 사다 and is used before a following expression about an intended action. A customer can use this form when explaining that they are considering buying something.
생각 “생각” means “thought” or “thinking” in “사려고 생각 중이에요”. Together with “사려고” and “중이에요”, it expresses that the speaker is currently considering buying the speaker. The pattern 생각 중이다 is useful when saying that someone is considering an action.
중이에요 “중이에요” means that someone is currently in the middle of a state or activity; here it completes “사려고 생각 중이에요”. It shows that the consideration is ongoing now. Use noun + 중이에요 when describing something currently in progress.
결정하기 “결정하기” means “deciding” in “결정하기 전에”. It comes from 결정하다 with the form that turns the action into something that can be followed by 전에. Use an action in this form before 전에 when saying “before doing” something.
전에 “전에” means “before” and places the explanation earlier than the customer’s decision in “결정하기 전에”. It follows an action or time expression to mark what comes first. Use it when describing a step that must happen before another action.
보증 “보증” means “warranty” in “보증 내용을” and “보증에는”. It refers here to the shop’s coverage for the speaker. Use it when discussing what a product warranty includes or excludes.
내용을 “내용을” means “the contents” or “details” as the object of explaining in “보증 내용을 설명해 드릴게요”. 을 marks the details being explained. Use 보증 내용을 when asking or explaining what a warranty covers.
설명해 “설명해” means “explain” in “보증 내용을 설명해 드릴게요”. It comes from 설명하다 and connects to 드릴게요, making the explanation something the speaker will provide for the listener. Use “보증 내용을 설명해 드릴게요” when offering to explain warranty details.
드릴게요 “드릴게요” means “I will do or provide it for you” in “설명해 드릴게요”. It comes from 드리다 and makes the offer polite and considerate toward the listener. Use it after an action when offering a service or promising to do something for someone.
보증에는 “보증에는” means “as for the warranty” or “in the warranty” in “보증에는 어떤 내용이 포함되나요”. 에는 frames the warranty as the scope being discussed. Use a noun with 에는 when asking what applies within a particular area or topic.
어떤 “어떤” means “what kind of” or “which” and comes before 내용 in “어떤 내용이 포함되나요”. It asks the listener to identify the relevant type or details. Use it directly before a noun when asking which item or kind is meant.
내용이 “내용이” means “the contents” or “details” as the subject of “포함되나요” in “어떤 내용이 포함되나요”. 이 marks the details being included. Use the pattern “X이 포함되다” when asking or stating that particular contents are included.
포함되나요 “포함되나요” asks whether something is included; here it asks what details are included in the warranty. It comes from 포함되다 and forms a polite question. Use it with a product, service, or coverage item when checking whether it is included.
정상적으로 “정상적으로” means “normally” or “under normal conditions” in “정상적으로 사용하는 동안”. It describes the way the product is being used. Use it before an action when explaining that a condition applies during ordinary, proper use.
사용하는 “사용하는” means “using” in “정상적으로 사용하는 동안”. It comes from 사용하다 and modifies 동안 to describe the period of use. Use a verb in this form before a noun when describing an ongoing action or condition.
동안 “동안” means “during” or “while” and marks the period in “사용하는 동안”. Here it refers to the time when the product is being used normally. Use it after a time period or action clause to describe when something happens.
제품에 “제품에” means “in” or “to the product” in “제품에 문제가 생기면”. 에 marks the product as the place or target where the problem occurs. Use the pattern “제품에 문제가 생기다” when reporting that a product has developed a problem.
문제가 “문제가” means “a problem” as the subject of “생기면” in “제품에 문제가 생기면”. 이 marks the problem as what occurs. The expression “문제가 생기다” is useful when saying that a problem has arisen.
생기면 “생기면” means “if” or “when something occurs” in “문제가 생기면”. It comes from 생기다 and makes the situation conditional. Use this form after a possible problem when explaining what happens if that problem arises.
보증이 “보증이” means “the warranty” as the subject of “적용됩니다” in “보증이 적용됩니다”. 이 marks the warranty as what applies to the situation. Use the pattern “보증이 적용되다” when explaining that warranty coverage applies.
적용됩니다 “적용됩니다” means “applies” or “is applied” in “보증이 적용됩니다”. It comes from 적용되다 and states that the warranty covers the specified situation. Use it when explaining whether a rule, benefit, or warranty applies to a case.
실수로 “실수로” means “accidentally” or “by mistake” in “실수로 생긴 손상”. It shows that the damage happened unintentionally. Use it before a verb or describing expression when identifying an accidental cause.
생긴 “생긴” means “that occurred” or “that resulted” in “실수로 생긴 손상”. It comes from 생기다 and describes 손상. Use a verb in this form before a noun when identifying the damage or problem that occurred.
손상은 “손상은” means “as for the damage” in “손상은 어떻게 되나요”. 은 makes the damage the topic of the question. Use this topic-marked form when asking how a particular type of damage is handled.
어떻게 “어떻게” means “how” and, in “어떻게 되나요”, asks what happens or how a situation is handled. Here it asks about the treatment of accidental damage rather than asking for a physical method. Use “어떻게 되나요” when asking about the outcome or policy for a situation.
되나요 “되나요” completes “손상은 어떻게 되나요” and asks what happens to the damage or how it is handled. It comes from 되다 in a polite question form. Use the pattern “X은/는 어떻게 되나요” when asking about the result or handling of X.
그 “그” means “that” and refers back to the accidental-damage situation in “그 경우는”. It is placed before a noun to point to something already mentioned. Use it when referring to a previously described case or item.
경우는 “경우는” means “as for the case” in “그 경우는 포함되지 않습니다”. 은 sets the case as the topic of the reply. Use 경우 with a topic marker when explaining how a particular situation is treated.
포함되지 “포함되지” means “not included” as part of “포함되지 않습니다”. It comes from 포함되다 and connects to the formal negative ending 않습니다. Use “포함되지 않습니다” to state clearly that an item or situation is excluded.
않습니다 “않습니다” completes “포함되지 않습니다” and makes the statement formally negative: the case is not included. It comes from 않다 in a formal polite form. Staff can use this ending when giving a clear, polite policy statement.
작동을 “작동을” means “operation” or “working” as the object of 멈추면 in “작동을 멈추면”. 을 marks the operation that stops. The expression “작동을 멈추다” is useful when saying that a device stops working.
멈추면 “멈추면” means “if” or “when it stops” in “작동을 멈추면”. It comes from 멈추다 and introduces the condition of the device stopping. Use this form when explaining what to do if an action or machine operation stops.
어디로 “어디로” means “to where” in “어디로 가야 하나요”. 로 marks the destination being asked about. Use it when asking which place someone should go to.
가야 “가야” means “must or should go” in “어디로 가야 하나요”. It comes from 가다 and appears in the pattern asking what destination is required. Use a place followed by this form when asking where someone needs to go.
하나요 “하나요” completes “어디로 가야 하나요” and makes a polite question about what is required. In this expression, it asks where the customer should go. Use the pattern “-아야 하나요” after an action when asking what one should or must do.
영수증과 “영수증과” means “receipt and” in “영수증과 상자를”. 과 links the receipt with the box as two items to bring. Use it after a noun when listing another item in a formal or neutral way.
상자를 “상자를” means “the box” as the object of 가져오세요 in “상자를 고객 서비스 데스크로 가져오세요”. 를 marks the box as the item to bring. Use an object-marked item before 가져오세요 when asking someone to bring it.
고객 “고객” means “customer” in the compound “고객 서비스”. It identifies the service provided for customers. Use it before a service-related noun when referring to customer support or customer-facing service.
서비스 “서비스” means “service” in “고객 서비스 데스크”. Together with 고객, it identifies the customer service desk. Use it in a shop when directing someone to the department that handles customer support.
데스크로 “데스크로” means “to the desk” in “고객 서비스 데스크로 가져오세요”. 로 marks the destination of the item being brought. Use a place followed by 로 when directing someone where to take or bring something.
가져오세요 “가져오세요” means “please bring” in “상자를 고객 서비스 데스크로 가져오세요”. It comes from 가져오다 and is a polite request or instruction. Use it when asking someone to bring an item to the speaker or to a stated destination.
직원이 “직원이” means “the staff member” as the subject of 확인해 드릴 수 있습니다 in “고객 서비스 직원이 확인해 드릴 수 있습니다”. 이 marks the staff member as the person who can check the product. Use a staff noun with 이/가 when identifying who will perform a service.
확인해 “확인해” means “check” or “confirm” in “확인해 드릴 수 있습니다”. It comes from 확인하다 and connects to 드릴 수 있습니다, showing that the staff will check the item for the customer. Use “확인해 드리다” when offering to check something for someone.
드릴 “드릴” means “will do or provide for you” in “확인해 드릴 수 있습니다”. It comes from 드리다 and shows that the checking is offered as a service to the customer. Use it in the pattern “-을/ㄹ 수 있습니다” when saying that you can do something for someone.
수 “수” expresses possibility or ability in “드릴 수 있습니다”. It is the key noun in the pattern that means “can do”. Use it after a verb form ending in -을 or -ㄹ when describing something that is possible.
있습니다 “있습니다” completes “드릴 수 있습니다” and means that the ability or possibility exists, so the staff can check the item. It comes from 있다 in a formal polite form. Use “-을/ㄹ 수 있습니다” as a polite way to state that someone can do something.

Grammar Points

V-(으)려고 생각 중이에요

스피커를 사려고 생각 중이에요.

suh-PEE-kuh-reul sah-RYUH-goh seng-GAHNG joong-ee-EH-yoh.

I am thinking about buying a speaker.

-(으)려고 expresses an intention or plan, and 생각 중이에요 means the speaker is currently considering it.

V-(으)면

작동을 멈추면 고객 서비스 데스크로 가져오세요.

jahk-TOONG-eul meom-CHOO-myun goh-GAEK suh-BEE-seu DES-kuh-roh gah-jyuh-oh-SEH-yoh.

If it stops working, bring it to the customer service desk.

-(으)면 introduces a condition meaning “if” or “when.”

Korean Vocabulary

결정하다 verb
gyuhl-JUHNG-ha-dah to decide 결정하기

결정하기 전에

내용 noun
neh-YONG details; contents

보증 내용

문제가 생기다 phrase
moon-JEH-gah seng-GEE-dah for a problem to occur 문제가 생기면

제품에 문제가 생기면

보증 noun
BOH-JEUNG warranty

보증 내용을 설명해 드릴게요

사다 verb
SAH-dah to buy 사려고

스피커를 사려고 생각 중이에요

사용하다 verb
sah-YONG-ha-dah to use 사용하는

정상적으로 사용하는 동안

생각 중이다 phrase
seng-GAHNG joong-ee-dah to be thinking about 생각 중이에요

사려고 생각 중이에요

설명하다 verb
suhl-MYUNG-ha-dah to explain 설명해

내용을 설명해 드릴게요

스피커 noun
suh-PEE-kuh speaker

이 작은 스피커

작다 adj
JAHK-tah to be small 작은

이 작은 스피커

정상적으로 adv
jung-SAHNG-juh-guh-roo normally; under normal conditions

정상적으로 사용하는 동안

포함되다 verb
poh-HAM-dweh-dah to be included 포함되나요

어떤 내용이 포함되나요?

Quiz

Word Order

Arrange the words in the correct order.

I'm thinking about buying this small speaker.

Show Answer이 작은 스피커를 사려고 생각 중이에요.

I can explain the warranty before you decide.

Show Answer결정하기 전에 보증 내용을 설명해 드릴게요.

What does the warranty cover?

Show Answer보증에는 어떤 내용이 포함되나요?

Spelling

Tap the letters to spell the word.

to decide

Show Answer결정하기

to be included

Show Answer포함되나요

normally; under normal conditions

Show Answer정상적으로

to use

Show Answer사용하는