Asking what a speaker warranty covers | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: In a shop, a customer asks staff what a small speaker warranty covers before deciding to buy it..

EN → KO / Level: A2

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About This Lesson

Use Asking what a speaker warranty covers to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

이 작은 스피커를 사려고 생각 중이에요.

ee JAH-geun suh-PEE-kuh-reul sah-RYUH-goh seng-GAHNG joong-ee-EH-yoh. I'm thinking about buying this small speaker.
B

결정하기 전에 보증 내용을 설명해 드릴게요.

gyuhl-JUHNG-ha-gee juhn-eh boh-JEUNG neh-YONG-eul suh-MYUNG-heh duh-REEL-geh-yoh. I can explain the warranty before you decide.
A

보증에는 어떤 내용이 포함되나요?

boh-JEUNG-eh-neun uh-TUHn neh-YONG-ee poh-HAM-dweh-NAH-yoh? What does the warranty cover?
B

정상적으로 사용하는 동안 제품에 문제가 생기면 보증이 적용됩니다.

jung-SAHNG-juh-guh-roo-suhk sah-YONG-ha-neun dong-AHN jeh-POOM-eh moon-JEH-gah seng-GI-myun boh-JEUNG-ee juhk-YONG-dwem-nee-dah. It covers product faults during normal use.
A

실수로 생긴 손상은 어떻게 되나요?

shil-SOO-roh seng-GEEN son-SAHNG-eun uh-DDUH-keh dweh-NAH-yoh? What about accidental damage?
B

그 경우는 포함되지 않습니다.

guh gyoo-NEUN poh-HAM-dweh-jee ahn-SEUM-nee-dah. That would not be included.
A

작동을 멈추면 어디로 가야 하나요?

jahk-TOONG-eul meom-CHOO-myun uh-DEE-roh gah-YAH hah-NAH-yoh? Where should I go if it stops working?
B

영수증과 상자를 고객 서비스 데스크로 가져오세요.

young-SOO-jeung-gwah SAHNG-jah-reul goh-GAEK suh-BEE-seu DES-kuh-roh gah-jyuh-oh-SEH-yoh. Bring the receipt and the box to customer service.
B

고객 서비스 직원이 확인해 드릴 수 있습니다.

goh-GAEK suh-BEE-seu jik-WON-ee HWAH-geen-heh duh-REEL soo EET-seum-nee-dah. They can check it.

Sentence explanations

  1. 이 작은 스피커를 사려고 생각 중이에요.

    I'm thinking about buying this small speaker.

    이
    this
    작은
    small
    스피커
    speaker
    사려고
    planning to buy
    생각 중이에요
    am thinking about
    More detail

    이 means “this” here and points to the speaker being discussed. As a demonstrative, it comes before the noun it modifies: 이 + noun. It does not itself mark the noun’s number; the fixed translation identifies the intended referent as “this speaker.” 작은 describes the speaker as small. It is the noun-modifying form of 작다 (“to be small”): 작다 → 작은 before a noun. This form is used attributively, as in 작은 방 (“a small room”). 스피커 is the noun “speaker,” a loanword used for the device. In this utterance it is the object under consideration for purchase. For example, 스피커가 커요 means “The speaker is big.” 사려고 comes from 사다 (“to buy”) plus -(으)려고, a form used for an intention or planned action. Because 사다 ends in a vowel, it takes -려고: 사다 → 사려고. For example, 책을 사려고 해요 means “I intend to buy a book.” Here, 사려고 supplies the intended action, while the following construction expresses the speaker’s current thought about it. 생각 중이에요 means “am thinking about it” or “am considering it.” 생각 is “thought” or “thinking,” and 중이다 expresses being in the middle of an activity or process; 중이에요 is its polite present form. With an intention phrase before it, 사려고 생각 중이에요 means “I’m thinking about buying [it].” This is a current consideration, not a firm statement that the purchase has already happened. Together, 이 작은 스피커를 identifies “this small speaker” as the object, and 사려고 생각 중이에요 says that the speaker is currently considering buying it. The complete meaning is: “I’m thinking about buying this small speaker.”

  2. 결정하기 전에 보증 내용을 설명해 드릴게요.

    I can explain the warranty before you decide.

    결정하기 전에
    before deciding
    보증
    warranty
    내용
    contents; details
    설명해 드릴게요
    I’ll explain it for you
    More detail

    결정하기 전에 means “before deciding.” 결정하다 is “to decide”; here 결정하기 uses -기 to turn the verb into an activity or event, and 전에 means “before” that event. This pattern is reusable: V-기 전에 = “before doing V.” For example, 자기 전에 책을 읽어요. means “I read a book before going to bed.” 보증 means “warranty.” It is a noun, and 보증 내용 means “warranty details” or “the contents of the warranty.” In the sentence, the object-marking particle 을 appears after 내용, giving 보증 내용을; this marks the details as what will be explained. The following context also uses 보증 in a question about what the warranty covers. 내용 means “contents” or “details.” In this sentence it refers to the details of the warranty, not to a physical container. A useful related pattern is N의 내용, “the contents/details of N”; for example, 계약의 내용을 읽었어요. means “I read the details of the contract.” 설명해 드릴게요 means “I’ll explain it for you.” 설명하다 is “to explain,” and 설명해 is its connective form before another verb. 드리다 means “to give/do for someone” in a respectful benefactive expression; 설명해 드리다 therefore presents the explanation as a service for the listener. The ending -ㄹ게요 expresses the speaker’s intention or promise to do something, so 설명해 드릴게요 is a polite offer or commitment. The subject is understood as “I,” and the beneficiary is understood as the listener, as reflected in the fixed translation. Together, 결정하기 전에 sets the time condition, 보증 내용을 identifies the object, and 설명해 드릴게요 gives the speaker’s polite intention. The whole utterance means: “I can explain the warranty before you decide.”

  3. 보증에는 어떤 내용이 포함되나요?

    What does the warranty cover?

    보증
    warranty
    어떤
    what kind of
    내용
    content; coverage
    포함되나요?
    is included?
    More detail

    보증 means “warranty” here. It is a noun for a promise or coverage provided by the seller or maker. In a reusable phrase, 보증 내용 means “the warranty terms” or “what the warranty covers.” 어떤 asks “what kind of” or “which.” It normally comes before a noun: 어떤 제품 means “which product,” and 어떤 내용 means “what kind of content” or, in this context, “which terms.” Unlike 무엇, which can stand alone as “what,” 어떤 modifies a following noun. 내용 literally means “content” or “details.” With a service, policy, or warranty, it can refer to the terms or scope: 보증 내용 = “warranty details.” The same noun can also describe the content of a message or document. 포함되나요? comes from 포함되다, “to be included.” The ending -나요? forms a polite question. 포함되다 presents something as included in a larger set or coverage; it is different from active 포함하다, “to include.” For example, 배송비가 포함되나요? means “Is shipping included?” The particle combination 보증에는 consists of 보증 + 에 + topic marker 는. Here, 에 sets the warranty as the area or scope under discussion, and 는 marks it as the topic: “as for the warranty.” It does not by itself specify a numerical quantity. Together, 보증에는 어떤 내용이 포함되나요? asks which terms or kinds of coverage are included in the warranty. In natural English, the fixed meaning is “What does the warranty cover?” The question is about the warranty’s scope, not about a particular product fault.

  4. 정상적으로 사용하는 동안 제품에 문제가 생기면 보증이 적용됩니다.

    It covers product faults during normal use.

    정상적으로
    normally
    사용하는 동안
    during use
    제품
    product
    문제
    problem
    생기면
    if it occurs
    보증
    warranty
    적용됩니다
    is covered
    More detail

    정상적으로 means “normally” or “in a normal manner.” It is an adverb, so it describes how the use takes place. The related adjective-like form is 정상적이다 (“to be normal”), and 정상적으로 is the form used before the action being described. 사용하는 동안 means “during use.” 사용하다 means “to use,” and 사용하는 is its present attributive form before 동안 (“while/during the time”). This pattern can describe an activity in progress: 여행하는 동안 means “during the trip” or more literally “while traveling.” 제품 means “product.” In this sentence, it is the noun referring to the product covered by the warranty. A useful related compound is 제품 설명서, “product manual.” 문제 means “problem” or “issue.” Here it refers to a fault that arises in the product, rather than to a general question or topic. For example, 문제가 있습니다 means “There is a problem.” 생기면 means “if/when [something] arises.” It comes from 생기다, “to arise” or “to occur,” with -면, a conditional form meaning “if” or “when.” Thus 문제가 생기면 means “if a problem arises.” The subject of 생기다 is 문제; the form does not itself identify a person who causes the problem. 보증 means “warranty” or “guarantee.” In the sentence, 보증이 marks 보증 as the subject of the following predicate: the warranty is what becomes applicable. The particle 이 is outside the selected quote but connects this noun to 적용됩니다. 적용됩니다 means “is applied” or “applies.” It is the polite formal present form of 적용되다, “to be applied” or “to apply.” In this sentence, it says that the warranty applies under the stated condition; it is not the active form 적용합니다, which would mean that someone applies something. Together, 정상적으로 사용하는 동안 sets the condition “during normal use.” 제품에 문제가 생기면 means “if a problem arises in the product,” with 에 marking the product in which the problem occurs. The final clause 보증이 적용됩니다 says that the warranty applies. The whole utterance therefore means: “If a product problem occurs during normal use, the warranty applies,” or naturally, “It covers product faults during normal use.”

  5. 실수로 생긴 손상은 어떻게 되나요?

    What about accidental damage?

    실수로
    accidentally; by mistake
    생긴
    caused; resulting
    손상
    damage
    어떻게 되나요?
    what happens?; how is it handled?
    More detail

    실수로 means “accidentally” or “by mistake.” It is an adverbial expression showing that an action or event happened unintentionally. Example: 실수로 눌렀어요. — “I pressed it by mistake.” 생긴 comes from 생기다, “to arise,” “to occur,” or “to come about.” Here it is the past attributive form, so it describes 손상: 생긴 손상 means “damage that occurred” or “damage that resulted.” The form 생기다 → 생긴 places the event before the noun it modifies. In this sentence, 실수로 생긴 together means “caused accidentally” or “resulting from a mistake.” 손상 is a noun meaning “damage” or “physical harm.” It is a more formal term often used for damage to a product, object, or material. Example: 화면 손상이 있습니다. — “There is damage to the screen.” 어떻게 되나요? is a polite question built from 어떻게 (“how”) and 되다 (“to become,” “to turn out,” or “to be handled”). In this context, it asks what the treatment or outcome is, rather than asking for a physical change. 되나요? is a polite present-tense question form of 되다. Example: 이 경우에는 어떻게 되나요? — “How is it handled in this case?” Putting the parts together, 실수로 생긴 손상 is “damage that resulted accidentally,” and 어떻게 되나요? asks what happens to or how that damage is handled. The whole utterance therefore means “What about accidental damage?”

  6. 그 경우는 포함되지 않습니다.

    That would not be included.

    그
    that
    경우
    case
    포함되지 않습니다
    is not included
    More detail

    그 is a demonstrative meaning “that” before a noun. In 그 경우, it points to the relevant case already under discussion; Korean demonstratives agree with neither number nor gender. 경우 means “case” or “situation.” The full noun phrase is 그 경우는: 는 marks it as the topic, roughly “as for that case.” A reusable pattern is 그 + noun, such as 그 방법 (“that method”). 포함되지 않습니다 means “is not included.” Its base form is 포함되다 (“to be included”); -지 않다 makes the clause negative, and -습니다 gives a formal polite ending. The passive form 포함되다 presents the case as something that is or is not included, without naming who includes it. For example, 이 항목은 포함되지 않습니다. means “This item is not included.” Together, 그 경우는 포함되지 않습니다 means “That case is not included,” matching the fixed translation “That would not be included.” The Korean sentence itself uses a present formal-polite negative statement; the “would” in the English translation comes from the surrounding situation rather than from a separate conditional form in this sentence.

  7. 작동을 멈추면 어디로 가야 하나요?

    Where should I go if it stops working?

    작동을
    operation; functioning
    멈추면
    if it stops
    어디로
    where to
    가야 하나요?
    should one go?
    More detail

    작동을 uses 작동 (“operation” or “functioning”) as the object of 멈추다 (“to stop”), marked by 을. In this sentence, it refers to functioning rather than to a specific physical object. A useful pattern is N을 멈추다, “stop N,” although Korean can also use N이 멈추다 when N itself is the thing that stops. 멈추면 is the conditional form of 멈추다, “to stop”: 멈추다 → 멈추면, “if/when it stops.” The subject is omitted here; the translation supports the meaning “if it stops working,” but does not identify the thing. The ending -면 is a reusable condition pattern: 비가 오면 means “if it rains.” 어디로 combines 어디 (“where”) with 로, which marks a direction or destination: “where to.” Compare 어디에 (“where, at/to a place”), which focuses more on a location, while 어디로 asks about the direction or destination. 가야 하나요? is a polite question built from 가다 (“to go”) and -아야 하다, the pattern for necessity or obligation. 가다 becomes 가야, and 하나요? makes the question polite: “should/must one go?” The subject is understood from context rather than stated. The same pattern is reusable with other verbs, such as 어떻게 해야 하나요?, “What should I do?” Together, 작동을 멈추면 means “if it stops working,” 어디로 asks for the destination, and 가야 하나요? asks what destination is required or appropriate. The whole utterance therefore means, “Where should I go if it stops working?”

  8. 영수증과 상자를 고객 서비스 데스크로 가져오세요.

    Bring the receipt and the box to customer service.

    영수증
    receipt
    상자
    box
    고객 서비스
    customer service
    데스크
    desk
    가져오세요
    bring
    More detail

    영수증 means “receipt.” It is a noun, and the form does not change here for number or grammatical gender. Example: 영수증이 필요해요. — “I need a receipt.” 과 joins 영수증 to the next noun: 영수증과 상자 means “the receipt and the box.” After a noun ending in a consonant, Korean commonly uses 과; after a vowel, 와 is used. This conjunction joins the two objects of the action. 상자 means “box.” It is a noun. Example: 상자를 열어요. — “I open the box.” 을 marks 상자 as an object. Korean uses 을 after a consonant-final noun and 를 after a vowel-final noun. Here, 영수증과 상자를 is the coordinated object phrase: “the receipt and the box.” 고객 서비스 means “customer service.” 고객 means “customer” and 서비스 means “service,” but together they form the service function or department named here. Example: 고객 서비스에 문의하세요. — “Please contact customer service.” 데스크 means “desk.” In 고객 서비스 데스크, it identifies the customer-service desk or counter. Korean can place a noun before another noun to specify its type or function, without adding an equivalent of English “the.” 로 marks the destination or direction of movement in this sentence: 고객 서비스 데스크로 means “to the customer-service desk.” After a noun ending in a vowel, 로 is used; after a consonant, 으로 is generally used, with a special form 로 after a consonant ㄹ. 가져오세요 is a polite request meaning “bring [it/them].” Its base verb is 가져오다, “to bring” or “to take and bring.” The ending -세요 makes a polite request or instruction. The destination is expressed separately with -로, so ... 데스크로 가져오세요 means “bring [them] to the desk.” The full pattern is [object]을/를 [destination]으로/로 가져오세요: “Please bring [the object] to [the destination].” Here, 영수증과 상자를 supplies the two objects, and 고객 서비스 데스크로 supplies the destination. Together, 영수증과 상자를 고객 서비스 데스크로 가져오세요. means “Bring the receipt and the box to customer service.”

  9. 고객 서비스 직원이 확인해 드릴 수 있습니다.

    They can check it.

    고객 서비스
    customer service
    직원이
    staff member (subject-marked)
    확인해
    check
    드릴 수 있습니다
    can do for you
    More detail

    고객 서비스 means “customer service.” 고객 is “customer,” and 서비스 is “service”; together they name the service function or department. In the previous sentence, 고객 서비스 데스크 is the customer-service desk, but here the shorter expression identifies the service area. 직원이 means “a staff member/employee” as the subject. 직원 is “staff member” or “employee,” and 이 is a subject particle used after a consonant-final noun. The exact English subject is rendered as “they” in the fixed translation; Korean does not mark this noun for English singular versus plural here. 확인해 is the 해 form of 확인하다, “to check” or “to confirm.” The -해 ending links this verb to the following construction. For example, 내용을 확인해 주세요 means “Please check the contents.” The object is omitted in the fixed sentence, so the sentence does not itself identify exactly what is being checked. 드릴 수 있습니다 expresses “can do [it] for you” in a formal-polite style. It contains 드리다, a respectful form used when the speaker offers an action for someone else’s benefit, followed by -(으)ㄹ 수 있다, “can” or “be able to,” and the formal-polite ending -습니다. With a verb ending in a vowel, the linked form is -ㄹ 수; after a consonant, it is -을 수, as in 읽을 수 있습니다 (“can read”). Here, 확인해 드리다 means “to check [it] for you,” rather than merely “to check.” Together, 고객 서비스 직원이 identifies the staff member as the subject, 확인해 supplies the action “check,” and 드릴 수 있습니다 adds both the ability/possibility and the service-oriented meaning. The whole utterance therefore means “They can check it,” with a formal-polite tone. The omitted object is understood from the situation rather than stated by a separate Korean noun in this sentence.

Grammar Points

V-(으)려고 생각 중이에요

스피커를 사려고 생각 중이에요.

suh-PEE-kuh-reul sah-RYUH-goh seng-GAHNG joong-ee-EH-yoh.

I am thinking about buying a speaker.

-(으)려고 expresses an intention or plan, and 생각 중이에요 means the speaker is currently considering it.

V-(으)면

작동을 멈추면 고객 서비스 데스크로 가져오세요.

jahk-TOONG-eul meom-CHOO-myun goh-GAEK suh-BEE-seu DES-kuh-roh gah-jyuh-oh-SEH-yoh.

If it stops working, bring it to the customer service desk.

-(으)면 introduces a condition meaning “if” or “when.”

Korean Vocabulary

결정하다 verb
gyuhl-JUHNG-ha-dah to decide 결정하기

결정하기 전에

내용 noun
neh-YONG details; contents

보증 내용

문제가 생기다 phrase
moon-JEH-gah seng-GEE-dah for a problem to occur 문제가 생기면

제품에 문제가 생기면

보증 noun
BOH-JEUNG warranty

보증 내용을 설명해 드릴게요

사다 verb
SAH-dah to buy 사려고

스피커를 사려고 생각 중이에요

사용하다 verb
sah-YONG-ha-dah to use 사용하는

정상적으로 사용하는 동안

생각 중이다 phrase
seng-GAHNG joong-ee-dah to be thinking about 생각 중이에요

사려고 생각 중이에요

설명하다 verb
suhl-MYUNG-ha-dah to explain 설명해

내용을 설명해 드릴게요

스피커 noun
suh-PEE-kuh speaker

이 작은 스피커

작다 adj
JAHK-tah to be small 작은

이 작은 스피커

정상적으로 adv
jung-SAHNG-juh-guh-roo normally; under normal conditions

정상적으로 사용하는 동안

포함되다 verb
poh-HAM-dweh-dah to be included 포함되나요

어떤 내용이 포함되나요?

Quiz

Word Order

Arrange the words in the correct order.

I'm thinking about buying this small speaker.

Show Answer이 작은 스피커를 사려고 생각 중이에요.

I can explain the warranty before you decide.

Show Answer결정하기 전에 보증 내용을 설명해 드릴게요.

What does the warranty cover?

Show Answer보증에는 어떤 내용이 포함되나요?

Spelling

Tap the letters to spell the word.

to decide

Show Answer결정하기

to be included

Show Answer포함되나요

normally; under normal conditions

Show Answer정상적으로

to use

Show Answer사용하는