Understanding a Tablet Warranty | Learn Korean in English

Korean lesson set in a contemporary Seoul everyday setting: In a shop, a customer asks staff what a tablet warranty covers before deciding whether the purchase is sensible..

EN → KO / Level: B1

About This Lesson

Use Understanding a Tablet Warranty to practice Korean conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

이 태블릿을 사기 전에 보증 내용을 이해하고 싶어요.

ee TAE-buhl-lee-suhl sah-gee JUH-neh boh-JOONG nae-YONG-uhl ee-heh-hah-goh SHEE-puh-yoh Before I buy this tablet, I want to understand the warranty.
B

이 보증은 정상적인 사용으로 생긴 기술적인 문제를 보장해요.

ee boh-JOONG-eun jung-SAHNG-juh-gin sah-YONG-uh-roh saeng-gin gee-SOOL-juh-gin MOON-jeh-ruhl boh-JAHNG-hae-yoh The warranty covers technical problems from normal use.
A

보장 범위에 실수로 생긴 손상도 포함되나요? 화면에 금이 간 경우처럼요.

boh-JAHNG BUM-wee-eh shil-SOO-roh saeng-gin SON-sahng-doh poh-ham-dweh-na-yoh? hwa-MYUN-eh guh-MEE gahn GYUNG-oo-chuh-rum-yoh Does the coverage include accidental damage, like a cracked screen?
B

실수로 생긴 손상은 별도의 보호 플랜으로 처리해요.

shil-SOO-roh saeng-gin SON-sahng-eun BYUHL-doh-eh boh-HOH puh-LAEN-uh-roh chuh-REE-hae-yoh Accidental damage is handled by a separate protection plan.
A

배터리가 고장 나면 태블릿을 여기로 가져와야 하나요, 아니면 제조업체에 연락해야 하나요?

BAE-tuh-ree-gah goh-JAHNG nah-myun TAE-buhl-lee-suhl yuh-GEE-roh gah-jyuh-WAH-yah ha-NAH-yoh, ah-nee-myun jeh-JOH-uhp-CHEH-eh yuhl-LAH-kae-yah ha-NAH-yoh If the battery fails, would I bring the tablet here or contact the manufacturer?
B

여기서 보증 청구를 시작하실 수 있고, 다음에 어떻게 진행되는지 설명해 드릴게요.

yuh-GEE-suh boh-JOONG chuhng-GOO-ruhl shee-JAHK-ha-SHEEL soo EET-goh, DAH-uhm-eh uh-DUH-keh jin-HAENG-dweh-nuhn-jee suhl-MYUNG-hae duh-REEL-kkeh-yoh You can start the claim here, and we will explain what happens next.
A

수리와 교체 중 어느 쪽이 더 나은지는 어떻게 알 수 있나요?

SOO-ree-wah GYOH-cheh joong UH-nuh jjoh-GEE duh NAH-uhn-jee-nuhn uh-DUH-keh ahl SSOO inn-na-yoh How would I know whether repair or replacement is better?
B

먼저 문제를 확인한 다음, 가능한 선택지를 설명해 드려요.

MUHN-juh MOON-jeh-ruhl HWA-geen-han DAH-uhm, gah-NUHNG-han sun-TAEK-jjee-ruhl suhl-MYUNG-hae duh-RYUH-yoh We check the problem first, then explain the available options.
A

그 점이 이 태블릿이 합리적인 선택인지 결정하는 데 도움이 돼요.

guh juh-MEE ee TAE-buhl-lee-SHEE ham-NEE-juh-gin sun-TAE-gin-jee gyuhl-JUHNG-ha-nuhn deh doh-OO-mee DWEH-yoh That helps me decide whether this tablet is a sensible choice.
B

매일 사용할 계획이라면 보증 세부 사항이 더 중요해요.

mae-EEL sah-YONG-hal gyeh-HWEK-ee-rah-myun boh-JOONG seh-BOO sah-HANG-ee duh joong-YOH-hae-yoh Warranty details matter more when you plan to use it every day.

Word by Word

이 이 means “this” and points to the tablet being discussed. It comes directly before the noun in 이 태블릿을, a useful pattern when identifying a particular item nearby or already under discussion.
태블릿을 태블릿을 means “the tablet” as the object of 사기. The ending 을 marks the noun as the thing being bought, and a noun with 을 or 를 commonly comes before an action that affects it.
사기 사기 means “buying” in 사기 전에, turning the action of buying into the expression that comes before “before.” The pattern V-기 전에 is useful for saying that one action happens before another.
전에 전에 means “before” in 사기 전에, referring to the time before buying the tablet. It can follow an action expressed with 기 or a noun to set a time boundary.
보증 보증 means “warranty” in 보증 내용을 이해하고 싶어요. It names the coverage arrangement the customer wants to understand, and 보증 내용 is a practical phrase for warranty details.
내용을 내용을 means “the contents” or “details” as the object of 이해하고 싶어요. In 보증 내용을, it refers to the information contained in the warranty, and 내용을 이해하다 is a useful combination.
이해하고 이해하고 contributes “understand” to the expression 이해하고 싶어요. Together with 싶어요, it expresses wanting to understand something; V-고 싶어요 is a common way to state a desire.
싶어요 싶어요 expresses “want to” in 이해하고 싶어요, so the speaker says they want to understand the warranty. It follows a verb form ending in 고 to make the polite desire pattern V-고 싶어요.
보증은 보증은 means “as for the warranty” and marks 보증 as the topic of the next statement. The topic marker 은 presents the warranty as the thing whose coverage is being described.
정상적인 정상적인 means “normal” and describes 사용 in 정상적인 사용. It is used before a noun when describing ordinary or expected conditions, here ordinary use of the tablet.
사용으로 사용으로 means “from or through use” in 정상적인 사용으로 생긴 문제. The marker 으로 identifies normal use as the source or cause of the problems, a useful pattern with something that arises from a cause.
생긴 생긴 means “that arose” or “that resulted” and describes 문제 in 사용으로 생긴 문제. It links the problems to their source, and the pattern “something으로 생긴 문제” can describe a problem caused by something.
기술적인 기술적인 means “technical” and modifies 문제 in 기술적인 문제. It identifies the type of problem covered by the warranty, and 기술적인 문제 is useful when discussing device or system faults.
문제를 문제를 means “the problem” as the object of 보장해요. The ending 를 marks the technical problems as what the warranty covers, and 문제를 can similarly mark an issue being checked or handled.
보장해요 보장해요 means “covers” or “guarantees” in the statement about what the warranty covers. It is a polite form used with a coverage subject and the thing covered as the object.
보장 보장 means “coverage” in 보장 범위. It identifies the protection provided by the warranty, while 보장 범위 refers to the scope of that coverage.
범위에 범위에 means “within the scope” in 보장 범위에 포함되나요. The marker 에 identifies the coverage scope into which accidental damage may or may not be included.
실수로 실수로 means “accidentally” and describes how the damage occurred. It is useful for identifying unintended actions or results, as in 실수로 생긴 손상.
손상도 손상도 means “damage too” or “even damage,” with 도 adding this item to the things being considered. Here it asks whether accidental damage is also included, and N도 can add another item to a set.
포함되나요 포함되나요 means “is it included?” in the question about the coverage scope. It politely asks whether something belongs within a stated range, and N에 포함되나요 is a useful question pattern.
화면에 화면에 means “on the screen,” with 에 marking the location where the crack appears. In 화면에 금이 간, it identifies the screen as the place affected by the crack.
금이 금이 means “a crack” as the subject in 화면에 금이 간. Together with 간, it forms the expression for a crack having formed, and 이 marks the crack as what has occurred.
간 간 contributes “that has formed” in 금이 간 화면, describing a screen on which a crack has appeared. It is part of the expression 금이 간 and modifies the following idea of a case involving that condition.
경우처럼요 경우처럼요 means “like the case” and introduces the cracked-screen situation as an example. The ending 처럼요 politely adds a comparison or example, useful when clarifying what kind of situation is meant.
손상은 손상은 means “as for the damage” and marks the damage as the topic of the explanation. The statement then says that this damage is handled through a separate protection plan.
별도의 별도의 means “separate” and modifies 보호 플랜 in 별도의 보호 플랜. It distinguishes this plan from the warranty already being discussed, and 별도의 can describe a separately arranged item.
보호 보호 means “protection” in 보호 플랜. It describes the purpose of the plan, while the full phrase 보호 플랜 refers to a plan for protecting against accidental damage.
플랜으로 플랜으로 means “through a plan” or “by means of a plan.” The marker 으로 identifies the separate protection plan as the method used to handle the damage.
처리해요 처리해요 means “handle” or “process” in the explanation of how accidental damage is dealt with. It is a polite form used when describing how a shop or service handles a case.
배터리가 배터리가 means “the battery” as the subject of 고장이 나면. The marker 가 identifies the battery as the part that may malfunction, and it is useful when describing what component has a problem.
고장 고장 means “a malfunction” in 고장이 나면. The expression 고장이 나다 describes a device or part developing a fault, which is especially useful for electronics.
나면 나면 means “if it occurs” in 고장이 나면, so the question concerns what to do if the battery malfunctions. It creates a condition from the event described before it.
여기로 여기로 means “to here,” indicating movement toward the shop or the speaker’s location. In 가져와야, it forms a practical direction phrase for asking whether the tablet must be brought to this place.
가져와야 가져와야 contributes “must bring” to 가져와야 하나요. It expresses required action before the question ending 하나요, and the pattern N을 여기로 가져와야 하나요 asks whether something must be brought here.
하나요 하나요 makes 가져와야 하나요 a polite question about necessity: “do I have to bring it?” It commonly follows an expression of obligation to ask whether that obligation applies.
아니면 아니면 means “or” and introduces the second alternative in the question. It is used to compare two possible actions, here bringing the tablet to the shop or contacting the manufacturer.
제조업체에 제조업체에 means “to the manufacturer,” with 에 marking the target of 연락해야. 제조업체에 연락하다 is a useful combination when asking whom to contact about a product.
연락해야 연락해야 contributes “must contact” to 연락해야 하나요. Together with 하나요, it asks whether contacting the manufacturer is required, using the pattern V-아야 하나요 for a necessity question.
여기서 여기서 means “here” as the place where the claim can be started. The marker 서 marks the location of an action, and 여기서 시작하다 describes beginning something at this place.
청구를 청구를 means “the claim” as the object of 시작하실 수 있고. In 보증 청구, it refers to a warranty claim, and the marker 를 marks the claim as what can be started.
시작하실 시작하실 is the respectful form of “start” used in 시작하실 수 있고. The honorific element shows respect toward the customer, while 수 있다 supplies the meaning “can start.”
수 수 expresses possibility or ability in 시작하실 수 있고. In the construction V-(으)ㄹ 수 있다, it helps say that someone is able or permitted to do something.
있고 있고 contributes “can ... and” in 시작하실 수 있고. The 고 ending connects this clause to the following explanation, allowing the speaker to state two related things politely.
다음에 다음에 means “next” or “afterward” in 다음에 어떻게 진행되는지. It points to the later steps in the claim process, after the claim has been started.
어떻게 어떻게 means “how” in 어떻게 진행되는지. It asks about the manner or process of something, here the way the claim proceeds.
진행되는지 진행되는지 means “how it proceeds” in 어떻게 진행되는지. The ending 지 turns the clause into an indirect question, which is then the information being explained.
설명해 설명해 contributes “explain” to 설명해 드릴게요. Together with 드릴게요, it forms a polite offer or promise to explain the next steps for the listener.
드릴게요 드릴게요 means “I will explain it for you” in 설명해 드릴게요. It combines the respectful helping expression 드리다 with a polite intention or promise, useful when offering assistance.
수리와 수리와 means “repair and,” linking repair with 교체 in 수리와 교체 중. The marker 와 connects the two alternatives being compared.
교체 교체 means “replacement” in 수리와 교체 중. It names the alternative to repair, and the two nouns together identify the possible solutions for the device.
중 중 means “among” or “between” in 수리와 교체 중. It frames the following question as a choice between the listed options, a useful pattern when comparing alternatives.
어느 어느 means “which” and modifies 쪽 in 어느 쪽이. It asks the listener to identify one option from the alternatives already mentioned.
쪽이 쪽이 means “which side or option” as the subject of the comparison. In 어느 쪽이 더 나은지는, it marks the option whose relative suitability is being asked about.
더 더 means “more” and increases the comparison in 더 나은지는. It shows that the question is asking which option is better rather than simply describing an option.
나은지는 나은지는 means “whether it is better” and marks that issue as the topic of the question. In 어느 쪽이 더 나은지는, the speaker asks how to know which of the two options is preferable.
알 알 contributes “know” to 알 수 있나요. Together with 수 있나요, it asks whether the speaker can find out which option is better.
있나요 있나요 completes 알 수 있나요, meaning “is it possible to know?” It politely asks about ability or possibility when used after 수.
먼저 먼저 means “first” in 먼저 문제를 확인한 다음. It establishes the first step in the shop’s process before the available options are explained.
확인한 확인한 means “checked” in 확인한 다음, describing the completed first step before the next one. The pattern V-(으)ㄴ 다음 is useful for saying that one action happens after another.
다음 다음 means “then” or “after that” in 확인한 다음. It marks the point after the problem has been checked, when the staff explain the options.
가능한 가능한 means “available” or “possible” and modifies 선택지 in 가능한 선택지. It identifies the options that can actually be offered for this particular problem.
선택지를 선택지를 means “the options” as the object of 설명해 드려요. The marker 를 marks the available choices as the information the staff will explain.
드려요 드려요 contributes the polite sense of doing something for the listener in 설명해 드려요. The full expression means that the staff will explain the available options for the customer, and V-아/어 드리다 is useful for offering such help.
그 그 means “that” in 그 점이, referring back to the information just given about the process and options. It points to something already mentioned rather than introducing a new item.
점이 점이 means “that point” as the subject of 도움이 돼요. It refers to the explanation just provided, with 이 marking it as what helps the customer decide.
태블릿이 태블릿이 means “the tablet” as the subject of 합리적인 선택인지. The marker 이 identifies the tablet as the item being judged as a sensible choice.
합리적인 합리적인 means “sensible” or “reasonable” and modifies 선택 in 합리적인 선택. It evaluates the purchase as a practical decision, and 합리적인 선택 is useful when considering whether something makes sense.
선택인지 선택인지 means “whether it is a choice” in 합리적인 선택인지, where the full phrase asks whether the tablet is a sensible choice. The ending 인지 turns the noun phrase into an indirect question about its status.
결정하는 결정하는 means “deciding” in 결정하는 데, describing the action for which the information is useful. It is followed by 데 to form the purpose or activity context in 도움이 돼요.
데 데 means “in doing” or “for the purpose of” in 결정하는 데 도움이 돼요. The full pattern V-는 데 도움이 되다 means that something helps with carrying out an action.
도움이 도움이 means “help” as the subject of 도움이 돼요. In this fixed expression, it identifies the information as something useful for making the decision.
돼요 돼요 means “helps” in 도움이 돼요, rather than meaning simply “becomes.” The expression 도움이 되다 is a common way to say that something is helpful for a task or decision.
매일 매일 means “every day” and describes how often the tablet will be used. It gives a regular daily-use condition under which the warranty details become more important.
사용할 사용할 means “to use” or “planned to use” in 사용할 계획. It modifies 계획 to describe the intended action, and V-(으)ㄹ 계획 is a useful pattern for stating an action someone plans to do.
계획이라면 계획이라면 means “if the plan is” in 사용할 계획이라면. It sets a condition based on the plan to use the tablet every day, and the ending 라면 is useful for saying “if that is the case.”
세부 세부 contributes the sense of “details” or particular points in 세부 사항. The full phrase 세부 사항 means the detailed items of the warranty, not just the general warranty itself.
사항이 사항이 means “the details” or “items” as the subject in 세부 사항이 중요해요. The marker 이 identifies the warranty details as what matters, and N이 중요해요 is a useful pattern for saying that something is important.
중요해요 중요해요 means “is important” in the statement about warranty details. It is a polite evaluation, especially useful when explaining why certain information matters in a practical decision.

Grammar Points

V-면

배터리가 고장 나면

BAE-tuh-ree-gah goh-JAHNG nah-myun

If the battery breaks down

-면 expresses a condition: when or if something happens.

V-아/어야 하다

제조업체에 연락해야 해요.

jeh-JOH-uhp-CHEH-eh yuhl-LAH-kae-yah hae-yoh

You have to contact the manufacturer.

-아/어야 하다 expresses necessity or obligation: must or have to do something.

Korean Vocabulary

금이 간 adj
guh-MEE gahn cracked
기술적인 문제 phrase
gee-SOOL-juh-gin MOON-jeh technical problem
내용 noun
nae-YONG contents; details
보장 범위 phrase
boh-JAHNG BUM-wee coverage; scope of coverage
보장하다 verb
boh-JAHNG-hah-dah to cover; to guarantee 보장해요
보증 noun
boh-JOONG warranty
실수로 생긴 손상 phrase
shil-SOO-roh saeng-gin SON-sahng accidental damage
이해하다 verb
ee-heh-HAH-dah to understand 이해하고
정상적인 사용 phrase
jung-SAHNG-juh-gin sah-YONG normal use
태블릿 noun
TAE-buhl-lit tablet
포함되다 verb
poh-ham-DWEH-dah to be included 포함되나요
화면 noun
hwa-MYUN screen

Quiz

Spelling

Tap the letters to spell the word.

to understand

Show Answer이해하고

to cover; to guarantee

Show Answer보장해요

to be included

Show Answer포함되나요

screen

Show Answer화면