Troubleshooting a printer file | Learn Chinese in English

Chinese lesson set in a contemporary Shanghai everyday setting: In a shared workspace, two colleagues troubleshoot a printer problem by checking large images and testing the file from another account..

EN → ZH / Level: B2

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Use Troubleshooting a printer file to practice Chinese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

虽然这种格式受到支持,但打印机还是不断拒绝我的文件。

Suīrán zhè zhǒng géshì shòudào zhīchí, dàn dǎyìnjī háishi bùduàn jùjué wǒ de wénjiàn. The printer keeps rejecting my file, although the format is supported.
B

你检查过文档里是否有尺寸过大的图片吗?

Nǐ jiǎnchá guò wéndàng lǐ shìfǒu yǒu chǐcùn guòdà de túpiàn ma? Have you checked whether the document contains oversized images?
A

这很有可能,因为演示文稿里有几张细节丰富的图表。

Zhè hěn yǒu kěnéng, yīnwèi yǎnshì wéngǎo lǐ yǒu jǐ zhāng xìjié fēngfù de túbiǎo. That is possible, since the presentation includes several detailed charts.
B

压缩这些图片可能会有帮助,同时不会损害视觉质量。

Yāsuō zhèxiē túpiàn kěnéng huì yǒu bāngzhù, tóngshí bú huì sǔnhài shìjué zhìliàng. Compressing them may help without damaging the visual quality.
A

相比重新制作整份演示文稿,我更愿意这样做。

Xiāngbǐ chóngxīn zhìzuò zhěng fèn yǎnshì wéngǎo, wǒ gèng yuànyì zhèyàng zuò. I would prefer that to rebuilding the entire deck.
B

请通过共享文件夹把它发过来。

Qǐng tōngguò gòngxiǎng wénjiànjiā bǎ tā fā guòlái. Send it through the shared folder.
B

我可以用我的账户测试一下。

Wǒ kěyǐ yòng wǒ de zhànghù cèshì yíxià. I can test it from my account.
A

这样我就不用随便猜设置了。

Zhèyàng wǒ jiù bú yòng suíbiàn cāi shèzhì le. That saves me from guessing at random settings.
B

打印成功后,我们应该把解决方法记录下来,方便其他人参考。

Dǎyìn chénggōng hòu, wǒmen yīnggāi bǎ jiějué fāngfǎ jìlù xiàlái, fāngbiàn qítā rén cānkǎo. Once it prints, we should document the fix for others.

Sentence explanations

  1. 虽然这种格式受到支持,但打印机还是不断拒绝我的文件。

    The printer keeps rejecting my file, although the format is supported.

    虽然 … 但
    although ..., but ...
    这种
    this kind of
    格式
    format
    受到支持
    be supported
    打印机
    printer
    还是
    still; nevertheless
    不断
    continually
    拒绝
    reject
    我的
    my
    文件
    file
    More detail

    虽然……但…… is a paired Chinese pattern meaning “although …, …” or “even though …, …”. 虽然 introduces the concessive situation, and 但 introduces the main situation that remains true despite it. In this sentence, the two parts are separated by the first clause: 虽然这种格式受到支持 comes first, and 但打印机还是不断拒绝我的文件 follows. 这种 means “this kind of” or “this type of.” 这 points to something near the speaker’s current context, while 种 classifies a type or kind. The form does not itself say that there is only one format; it identifies the format as belonging to the type being referred to. For example, 这种方法很简单。 means “This kind of method is simple.” 格式 means “format,” such as the format of a file. It is a noun and can be modified by 这种 to form 这种格式, “this kind of format.” 受到支持 means “be supported” in the sentence. 受到 presents the subject as receiving an effect or treatment, and 支持 means “support.” Together they form a passive-style expression: the format receives support. The subject of this clause is 这种格式, not the printer. 支持 can also be used actively, as in 这个程序支持这种格式。 — “This program supports this format.” 打印机 means “printer.” It is a noun formed from 打印, “print,” and 机, a machine or device. Here it is the actor in the second clause: the printer is the thing repeatedly rejecting the file. 还是 means “still” or “nevertheless” here. It marks a result that continues despite the supported format. This use differs from the choice-related use in questions such as 你喝茶还是咖啡? — “Do you drink tea or coffee?” 不断 means “continually” or “without stopping.” It describes an ongoing or repeated action. With the following verb, 不断拒绝 presents the printer’s rejection as recurring rather than as one isolated event. For example, 雨不断地下。 means “The rain keeps falling.” 拒绝 means “reject” or “refuse.” Here it is a verb whose object is 我的文件: the printer keeps refusing to accept or process the speaker’s file. In another context, a person can also 拒绝 an offer or request; the exact object determines what is being rejected. 我的 means “my.” 我 is the first-person pronoun “I/me,” and 的 links it to the possessed noun. Thus 我的文件 means “my file.” The possessive form does not by itself specify how many files there are. 文件 means “file” in this context. It is a noun that can refer to a computer file; in other contexts it can also refer to a document, so the surrounding situation determines the most suitable English word. Taken together, 虽然这种格式受到支持 says “although this format is supported.” The paired 但 then introduces the contrasting outcome, while 还是不断 says that the outcome continues nevertheless: 打印机还是不断拒绝我的文件 means “the printer keeps rejecting my file.” The whole utterance is therefore: “The printer keeps rejecting my file, although the format is supported.”

  2. 你检查过文档里是否有尺寸过大的图片吗?

    Have you checked whether the document contains oversized images?

    你
    you
    检查过
    have checked
    文档里
    in the document
    是否有
    whether there is
    尺寸过大的
    oversized
    图片
    images
    吗
    question marker
    More detail

    你 means “you” here. It is a second-person pronoun and does not itself indicate whether the addressee is singular or plural; the intended addressee is supplied by context. 检查过 uses the verb 检查 “to check, inspect” with 过. In this sentence, 过 marks a past experience or completed occurrence relevant to the question: “have checked.” This is different from 检查了, which more directly presents a particular checking event as completed. Example: 我检查过这份文件。 — “I have checked this file before.” 文档里 means “in the document.” 文档 is “document,” and 里 is a location word meaning “inside/in.” A reusable pattern is 名词 + 里, such as 盒子里 — “inside the box.” 是否有 introduces the content of the yes/no question: “whether there is/are.” 是否 is a formal or neutral “whether,” and 有 means “to have” or “to exist.” In this location pattern, 文档里是否有…… asks whether something exists in the document. Example: 文件里是否有错误? — “Are there errors in the file?” 尺寸过大的 describes the following noun: “oversized” or literally “whose size is excessively large.” 尺寸 means “size/dimensions,” 过大 means “too large,” and 的 turns the description into an attributive modifier. The adjective-like form 大 has the comparison pattern 大 “large” → 更大 “larger” → 最大 “largest”; 过大 instead expresses excessive degree, not an ordinary comparison. Example: 这张表格尺寸过大。 — “This table is oversized.” 图片 means “image” or “picture.” It is the noun modified by 尺寸过大的, so 尺寸过大的图片 means “oversized images.” The plural sense is understood from the general question; Chinese nouns usually do not require a plural ending here. 吗 is a sentence-final particle that marks a direct yes/no question. Together with the embedded 是否 clause, it makes the utterance a question about whether the checking has been done and whether the document contains oversized images. As a whole, 你检查过 asks whether the addressee has ever or already performed the checking. 文档里是否有尺寸过大的图片 specifies what was checked: whether oversized images exist in the document. The complete meaning is: “Have you checked whether the document contains oversized images?”

  3. 这很有可能,因为演示文稿里有几张细节丰富的图表。

    That is possible, since the presentation includes several detailed charts.

    这
    that; this
    很有可能
    very possible; quite likely
    因为
    because
    演示文稿
    presentation
    里
    in; inside
    几张
    several flat items
    细节丰富的
    detailed; rich in detail
    图表
    chart; graph
    More detail

    这 means “that” here, matching the fixed translation. It is a demonstrative pronoun, so it points to something identifiable from the situation; the sentence itself does not specify a more precise referent. Demonstratives such as 这 (“this”) and 那 (“that”) contrast mainly in deixis or discourse distance. 很有可能 expresses a high degree of possibility: “very possible” or “quite likely.” 有可能 is the reusable possibility pattern, literally “have possibility,” and 很 strengthens it. Chinese does not change this expression for person or number. Example: 这个办法很有可能有效。 — “This method is quite likely to work.” 因为 introduces the reason for the statement that follows. The common pattern is 因为…… (“because …”); a corresponding result can be introduced with 所以…… (“therefore …”), although 所以 is not present here. 演示文稿 means “presentation,” specifically a prepared presentation document or slide deck. It is a noun. In this sentence it is the container in which the charts are found. 里 means “in/inside” and follows the noun phrase it locates: 演示文稿里 means “in the presentation.” This is a location pattern, N + 里; 中 can also mark “in” in more formal or written expressions, but it is not the form used here. 几张 means “several” plus the classifier 张. 几 indicates a small, non-specific number, while 张 is used for flat items such as sheets, tables, or charts. The classifier does not itself assert an exact count. Example: 桌上有几张纸。 — “There are several sheets of paper on the table.” 细节丰富的 means “detailed” or, more literally, “rich in detail.” 丰富 means “rich/abundant,” and 细节丰富 describes something as containing many or plentiful details. The final 的 turns the description into an attributive phrase before the noun: 细节丰富的图表 means “detailed charts.” Example: 这是一份内容丰富的报告。 — “This is a content-rich report.” 图表 means “chart” or “graph,” and is the noun being described by 细节丰富的. In this context it is also the object counted by 几张; 张 is appropriate because charts are treated as flat visual items. Putting the parts together, 这很有可能 gives “That is quite likely,” and 因为演示文稿里有几张细节丰富的图表 gives “because the presentation includes several detailed charts.” The complete utterance is therefore: “That is possible, since the presentation includes several detailed charts.”

  4. 压缩这些图片可能会有帮助,同时不会损害视觉质量。

    Compressing them may help without damaging the visual quality.

    压缩
    compress
    这些
    these
    图片
    images
    可能会有帮助
    may help
    同时
    at the same time
    不会
    will not
    损害
    damage
    视觉质量
    visual quality
    More detail

    压缩 means “to compress.” It is the verb 压缩, used here for reducing the size of the image files. Chinese verbs do not change form for tense or subject. Example: 压缩文件 means “compress the file.” 这些 means “these.” 这 means “this,” while 这些 refers to a group of things. The 些 element marks a plural or non-single reference in this demonstrative expression; Chinese does not generally inflect the demonstrative itself like an English plural adjective. Here it identifies the images as the relevant “these” images, without by itself stating who owns them. 图片 means “images” or “pictures.” 图片 is a noun referring to visual image files or pictures. Example: 这些图片很大 means “These images are large.” 可能会有帮助 expresses “may help.” 可能 marks possibility, 会 presents the possible outcome, and 有帮助 naturally means “be helpful.” The phrase does not assert that the help is certain. Example: 早点开始可能会有帮助 means “Starting earlier may help.” 同时 means “at the same time” or “while also.” It connects the possible helpful effect with another effect occurring alongside it. 不会 means “will not” in this sentence. 不 negates 会, which here presents a predicted future outcome: the action is not expected to damage the quality. Chinese 不会 can have other uses in other contexts, so its exact meaning comes from the surrounding sentence. 损害 means “to damage” or “to harm.” It is a verb; after 不会, it produces “will not damage.” Example: 这不会损害设备 means “This will not damage the equipment.” 视觉质量 means “visual quality.” 视觉 means “visual,” and 质量 means “quality”; together they form a noun phrase about the quality of what is seen. In this phrase, the modifier 视觉 comes before the noun 质量. Example: 我们需要保持视觉质量 means “We need to maintain visual quality.” Together, 压缩这些图片 means “compress these images.” 可能会有帮助 says that this action may be helpful, while 同时不会损害视觉质量 adds that it will at the same time not damage the visual quality. The complete meaning is: “Compressing these images may help without damaging the visual quality.”

  5. 相比重新制作整份演示文稿,我更愿意这样做。

    I would prefer that to rebuilding the entire deck.

    相比
    compared with
    重新制作
    rebuild
    整份
    the entire
    演示文稿
    presentation; deck
    更愿意
    would prefer
    这样做
    do this way
    More detail

    相比 introduces the comparison standard: “compared with …”. It is reusable before a noun phrase or an action, as in 相比坐公交,走路更方便 (“Compared with taking the bus, walking is more convenient”). 重新制作 is the action “rebuild/remake”. 制作 means “make or produce”, while 重新 adds the meaning “again” or “anew”; together they describe making the presentation again rather than merely editing it. Example: 我们需要重新制作这张图。 — “We need to remake this graphic.” 整份 describes the scope of 演示文稿: the whole document/deck. 整 means “entire/whole”, and 份 is a measure word commonly used with documents and sets of written material. Here it does not assert a numerical count; it marks the presentation as one complete document. 演示文稿 is the noun “presentation” or “presentation deck”. 演示 relates to demonstrating or presenting, and 文稿 is a written manuscript or document. In this sentence, the phrase means the complete presentation being rebuilt. 更愿意 expresses a stronger preference for one option over another. 愿意 means “be willing to” or “be inclined to”, and 更 makes the preference comparative: “would prefer” or “be more willing to”. Example: 我更愿意明天讨论。 — “I would prefer to discuss it tomorrow.” 这样做 means “do it this way”. 这样 points to a manner already established by the situation, and 做 is the general verb “do”. In the bounded context, it points to the alternative method under discussion rather than rebuilding the deck; the preceding sentence identifies compressing the images as a possible part of that method. Example: 如果这样做,时间会更短。 — “If we do it this way, it will take less time.” Together, 相比重新制作整份演示文稿 sets rebuilding the entire presentation as the option being compared. 我更愿意这样做 says that the speaker prefers carrying out the indicated alternative method instead. Thus the whole utterance means: “I would prefer doing it this way to rebuilding the entire deck.”

  6. 请通过共享文件夹把它发过来。

    Send it through the shared folder.

    请
    please
    通过
    through; via
    共享文件夹
    shared folder
    它
    it
    发过来
    send over
    More detail

    请 makes the utterance a polite request. It commonly comes before the requested action: 请+verb means “please …”. It does not itself specify who must carry out the action. 通过 means “through” or “via” and introduces the route or means used for an action. In 通过共享文件夹, it marks the shared folder as the channel for sending. For example, 通过电子邮件发送 means “send via email.” 共享文件夹 is a noun phrase: 共享 means “shared,” and 文件夹 means “folder.” Here 共享 describes 文件夹; it is not the sending action. The same pattern can be reused with another modifier, such as 公共文件夹 (“public folder”), when that meaning is intended. 它 is a third-person pronoun used here as the object of sending, corresponding to “it” in the fixed translation. The supplied sentence does not identify what the pronoun refers to, so its specific referent remains context-dependent. In this position, it is the thing being sent, not the sender or the route. 发过来 contains the verb 发 (“send”) and the directional complement 过来. 发 is the base verb; 过来 indicates movement toward the relevant deictic center, commonly the speaker or the place treated as the destination. Thus 发过来 means “send over” here. The directional part is different from simply 发, which only states sending without this added direction. For example, 请把照片发过来 means “Please send the photo over.” Together, 请 + 通过共享文件夹 + 把它 + 发过来 forms a polite request. 通过共享文件夹 gives the method, 把它 identifies the item as the object being handled, and 发过来 asks the listener to send that item toward the relevant destination. The whole utterance means: “Send it through the shared folder.”

  7. 我可以用我的账户测试一下。

    I can test it from my account.

    我
    I; me
    可以
    can; be able to
    用
    use; with
    账户
    account
    测试
    test
    一下
    briefly; a bit
    More detail

    我 is the first-person pronoun “I.” It does not change for grammatical gender or number. With 的, it forms 我的, meaning “my”: 这是我的账户。 — “This is my account.” 可以 here expresses ability or possibility: “can” or “be able to,” rather than permission. The reusable pattern is subject + 可以 + verb: 我可以看一下。 — “I can take a look.” 用 means “use” or “with,” and it introduces the means or resource used for an action. In 用我的账户, it means using the speaker’s account, corresponding here to “from my account.” Chinese verbs do not inflect for person or tense, so 用 stays the same with different subjects: 她用手机付款。 — “She pays with a phone.” 账户 is the noun “account.” The preceding 我的 marks possession: 我的账户 means “my account.” 测试 is a verb meaning “to test.” It can also be used as a noun in other contexts, but here it is the action after 可以: “can test.” 我们测试这个功能。 — “We test this feature.” 一下 follows the verb in 测试一下. It presents the action as a brief or light try, so 测试一下 is naturally “test it briefly” or “give it a quick test.” The object is understood from the situation rather than stated as a separate word in this sentence. For example, 请看一下。 — “Please take a look.” Together, 我可以 gives “I can,” 用我的账户 gives “using/from my account,” and 测试一下 gives “give it a quick test.” The whole utterance therefore means “I can test it from my account.”

  8. 这样我就不用随便猜设置了。

    That saves me from guessing at random settings.

    这样
    this way; like this
    我
    I; me
    就
    then; in that case
    不用
    not need to
    随便
    randomly; casually
    猜
    guess
    设置
    settings
    了
    now; indicating a changed situation
    More detail

    这样 means “this way” or “under these circumstances.” It points to the method or situation established by the surrounding context, rather than naming a specific object. A reusable pattern is 这样 + clause: “this way, …” or “if things are done this way, …”. 我 is the first-person pronoun “I/me.” It does not change form for grammatical case in this sentence. Example: 我可以测试一下。 — “I can test it.” 就 marks the resulting or consequent situation here: given 这样, the speaker then reaches the outcome that follows. In the pattern 这样……就……, it is similar to “then” or “that way, … will …,” linking a condition or method to its result. It does not mean that the speaker is physically moving. 不用 combines 不 (“not”) with 用 (“need to; have to use”). Here it means “do not need to,” specifically expressing that the speaker is spared the action that follows. It is different from 不能, “cannot,” which expresses inability or prohibition. Example: 你不用等待。 — “You don’t need to wait.” 随便 describes doing something without careful selection or a definite basis. With 猜, it gives the idea of guessing randomly or casually. Its exact meaning depends on what it modifies; here it describes the manner of guessing, not the settings themselves. 猜 means “guess.” This is a lexical verb whose base form is also 猜; Mandarin verbs do not change form for person or number. Example: 我猜答案。 — “I guess the answer.” In the fixed sentence, 猜 is the action that 不用 says the speaker does not need to perform. 设置 means “settings” here, referring to configuration choices. It can also function as a verb meaning “to set up” or “to configure,” but in this sentence it is a noun after 猜: the speaker would otherwise be guessing the settings. Example: 请检查设置。 — “Please check the settings.” Sentence-final 了 marks a changed situation or newly established state. Here it presents the result as now applying: because of the stated way or arrangement, the speaker no longer needs to guess the settings. It is not simply a standalone translation of “now,” and it does not by itself mean that the guessing happened in the past. Together, 这样 sets up the relevant method or situation, and 我就不用……了 presents its consequence as a new state for the speaker. 随便猜设置 means “guess the settings randomly,” so the whole utterance means: “This way, I won’t need to guess the settings at random anymore.”

  9. 打印成功后,我们应该把解决方法记录下来,方便其他人参考。

    Once it prints, we should document the fix for others.

    打印
    print
    成功
    successfully
    我们应该
    we should
    解决方法
    solution; fix
    记录下来
    record; document
    方便
    make convenient
    其他人
    other people
    参考
    refer to; consult
    More detail

    打印 means “to print” and can also describe the printing process. Here it is followed by 成功, so the phrase refers to printing succeeding rather than simply starting to print. Example: 请打印文件。 — “Please print the document.” 成功 means “to succeed” or “successfully.” In 打印成功, it describes the result of the printing action: printing succeeds. Chinese commonly places this result word after the action, as in 上传成功 (“the upload succeeded”) or 安装成功 (“the installation succeeded”). 打印成功后 means “after printing succeeds” or “once printing has succeeded.” 后 marks the later time relative to the event before it. A reusable pattern is A 后,B — “after A, B.” 我们应该 combines 我们 (“we”) with 应该 (“should” / “ought to”). 应该 expresses advice, expectation, or obligation depending on context; here it recommends the action. Example: 我们应该现在开始。 — “We should start now.” 解决方法 is a noun phrase meaning “solution” or “way to solve the problem.” 解决 means “solve” in this compound, while 方法 means “method” or “way.” It refers here to the fix that has been found, not to the act of solving itself. 记录下来 means “record and retain” or “write down.” 记录 is the lexical verb “to record,” and 下来 is a directional/result complement indicating that the information is captured and kept. The complement is useful when the action makes information available for later use. Example: 请把地址记录下来。 — “Please write down the address.” 方便 means “to make convenient” or “to facilitate.” In 方便其他人参考, it introduces the purpose or beneficial result of documenting the fix: doing so makes it easier for other people to consult it. Example: 请写清楚,方便大家理解。 — “Please write it clearly so that everyone can understand.” 其他人 means “other people.” 其他 means “other” or “additional,” and 人 means “person/people.” The phrase identifies people besides the relevant 我们 group, without specifying how many people there are. 参考 means “to consult,” “to refer to,” or “to use as a reference.” Here it is the action other people can take with the documented solution. Example: 你可以参考这个例子。 — “You can refer to this example.” Together, 打印成功后 sets the time: “once printing succeeds.” 我们应该把解决方法记录下来 says “we should record the solution,” with 把 placing the solution as the object affected by the recording action and 下来 emphasizing that it is retained. 方便其他人参考 gives the purpose: “so that other people can consult it.” The whole utterance therefore means: “Once printing succeeds, we should document the fix for others.”

Grammar Points

虽然……,……

虽然格式受到支持,打印机不断拒绝。

Suīrán géshì shòudào zhīchí, dǎyìnjī bùduàn jùjué.

Although the format is supported, the printer keeps rejecting it.

虽然引出让步条件,后面的结果与前面的情况形成意外对比。

是否 + 主语 + 谓语

检查文档是否受到支持。

Jiǎnchá wéndàng shìfǒu shòudào zhīchí.

Check whether the document is supported.

是否用于构成嵌入式一般疑问句,表示“whether”,常放在动词后引出判断内容。

Chinese Vocabulary

不断 adv
bùduàn continuously; repeatedly
尺寸 noun
chǐcùn size; dimensions
打印机 noun
dǎyìnjī printer
格式 noun
géshì format
过大 adj
guòdà oversized; too large
检查 verb
jiǎnchá check
拒绝 verb
jùjué reject
是否 conj
shìfǒu whether
受到支持 phrase
shòudào zhīchí be supported
虽然 conj
suīrán although
图片 noun
túpiàn image; picture
文档 noun
wéndàng document

Quiz

Spelling

Tap the letters to spell the word.

be supported

Show Answer受到支持

whether

Show Answer是否

oversized; too large

Show Answer过大

format

Show Answer格式