Troubleshooting a printer file | Learn Chinese in English

Chinese lesson set in a contemporary Shanghai everyday setting: In a shared workspace, two colleagues troubleshoot a printer problem by checking large images and testing the file from another account..

EN → ZH / Level: B2

About This Lesson

Use Troubleshooting a printer file to practice Chinese conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

A

虽然这种格式受到支持,但打印机还是不断拒绝我的文件。

Suīrán zhè zhǒng géshì shòudào zhīchí, dàn dǎyìnjī háishi bùduàn jùjué wǒ de wénjiàn. The printer keeps rejecting my file, although the format is supported.
B

你检查过文档里是否有尺寸过大的图片吗?

Nǐ jiǎnchá guò wéndàng lǐ shìfǒu yǒu chǐcùn guòdà de túpiàn ma? Have you checked whether the document contains oversized images?
A

这很有可能,因为演示文稿里有几张细节丰富的图表。

Zhè hěn yǒu kěnéng, yīnwèi yǎnshì wéngǎo lǐ yǒu jǐ zhāng xìjié fēngfù de túbiǎo. That is possible, since the presentation includes several detailed charts.
B

压缩这些图片可能会有帮助,同时不会损害视觉质量。

Yāsuō zhèxiē túpiàn kěnéng huì yǒu bāngzhù, tóngshí bú huì sǔnhài shìjué zhìliàng. Compressing them may help without damaging the visual quality.
A

相比重新制作整份演示文稿,我更愿意这样做。

Xiāngbǐ chóngxīn zhìzuò zhěng fèn yǎnshì wéngǎo, wǒ gèng yuànyì zhèyàng zuò. I would prefer that to rebuilding the entire deck.
B

请通过共享文件夹把它发过来。

Qǐng tōngguò gòngxiǎng wénjiànjiā bǎ tā fā guòlái. Send it through the shared folder.
B

我可以用我的账户测试一下。

Wǒ kěyǐ yòng wǒ de zhànghù cèshì yíxià. I can test it from my account.
A

这样我就不用随便猜设置了。

Zhèyàng wǒ jiù bú yòng suíbiàn cāi shèzhì le. That saves me from guessing at random settings.
B

打印成功后,我们应该把解决方法记录下来,方便其他人参考。

Dǎyìn chénggōng hòu, wǒmen yīnggāi bǎ jiějué fāngfǎ jìlù xiàlái, fāngbiàn qítā rén cānkǎo. Once it prints, we should document the fix for others.

Word by Word

虽然 虽然 introduces the condition or fact that contrasts with the main result here: the format is supported, but the printer still rejects the file. It commonly works with a contrasting main clause, especially with 但.
这种 这种 means “this kind of” and identifies the type of format being discussed. It is used before a noun, as in 这种格式, when referring to a particular kind or type.
格式 格式 means “format,” here referring to the file format that the printer supports. It is useful for discussing how a file is structured or encoded, as in “the file format is supported.”
受到 受到 means “receive” or “be subject to”; in 受到支持, it shows that the format receives support. A common pattern is 受到 followed by an effect or treatment, such as support, attention, or influence.
支持 支持 means “support,” and in 受到支持 it means that the file format is accepted by the relevant system. It is useful when discussing technical compatibility or approval, as in “this format receives support.”
但 means “but” and introduces the result that contrasts with the preceding fact. In this dialogue, it contrasts supported format with the printer’s continued rejection; it is common after a 虽然 clause.
打印机 打印机 means “printer,” the device that keeps rejecting the file in this dialogue. It can be used as the subject of statements about printing, accepting, or rejecting a document.
还是 还是 means “still” here: despite the supported format, the printer still rejects the file. It is useful for showing that an expected change has not occurred.
不断 不断 means “continuously” or “repeatedly,” showing that the rejection keeps happening. It commonly modifies an action that happens again and again, such as repeated errors or interruptions.
拒绝 拒绝 means “reject” or “refuse”; here, the printer rejects the speaker’s file. It can be used with a person, request, application, or file as its object.
我 means “I” or “me”; in 我的文件, it identifies the speaker as the owner of the file. It commonly comes before 的 to express possession.
的 links 我 to 文件 and shows that the file belongs to or is associated with the speaker. The pattern person or noun + 的 + noun is commonly used for possession or attribution.
文件 文件 means “file,” here the digital file that the printer rejects. It is commonly used with verbs such as open, send, test, or print when discussing computer work.
你 means “you,” addressing the colleague who may have checked the document. It is used for the person being asked or instructed to do something.
检查 检查 means “check” or “inspect”; here it asks whether the document was examined for oversized images. It commonly takes the item being examined as its object, such as a document, setting, or file.
过 in 检查过 indicates that the speaker is asking whether the checking has ever been done or has already been experienced. The pattern verb + 过 is useful when asking whether someone has done something before.
文档 文档 means “document,” here the presentation document being examined. It is common in computer and office contexts for a digital document or file.
里 means “inside” or “in”; 文档里 means “inside the document.” It commonly follows a place or container noun to identify where something is located.
是否 是否 means “whether” and introduces the issue being checked: whether the document contains oversized images. It is common in questions and formal statements that present two possibilities.
有 means “have” or “there is/are”; here it asks whether oversized images exist inside the document. It commonly introduces something that is present in a place or container.
尺寸 尺寸 means “size” or “dimensions,” here referring to the physical or digital dimensions of the images. It is commonly used before a description of size, as in “the dimensions are too large.”
过大 过大 means “too large” or “oversized,” describing the dimensions of the images. 过 + an adjective is useful for indicating that a quality exceeds a suitable limit.
图片 图片 means “image” or “picture,” here referring to images inside the document. It is commonly used for visual files or pictures embedded in a document.
吗 is a question particle that turns the preceding statement into a yes-or-no question. It is placed at the end of the question, as in the question about checking the document.
这 means “this” and points to the possibility just mentioned: that oversized images may be causing the problem. It commonly appears before a description or assessment of a situation.
很 adds degree to the assessment in 这很有可能, making the possibility sound strong: “quite likely.” It commonly appears before an adjective or evaluative expression.
可能 可能 means “possible” or “likely”; here it says that oversized images could be the cause. It can describe a possibility or introduce something that may happen.
因为 因为 means “because” and introduces the reason the possibility seems plausible: the presentation contains detailed charts. It commonly introduces a reason for the statement that comes before it.
演示文稿 演示文稿 means “presentation,” here the presentation that contains several charts. It is useful in office and presentation-software contexts for the complete presentation document.
几 means “several” or “a few” here, indicating an unspecified small number of charts. It commonly comes before a measure word and noun, as in 几张图表.
张 is the measure word used here for the flat visual items called charts. It is commonly used with flat objects such as sheets, images, and tables or charts.
细节 细节 means “detail,” and it identifies the detailed content contained in the charts. It is commonly used when discussing how much specific information a visual or document presents.
丰富 丰富 means “rich” or “abundant”; in 细节丰富, it says that the charts contain many details. It commonly follows a noun to describe that the noun has plenty of a quality or content.
图表 图表 means “chart,” here referring to the visuals in the presentation. It is commonly used for diagrams or data displays in reports and presentations.
压缩 压缩 means “compress,” here referring to reducing the images’ file size or data size. It commonly takes a file, image, or folder as its object in technical instructions.
这些 这些 means “these,” referring back to the images under discussion. It commonly appears before a noun when pointing to more than one specific item.
会 expresses a possible result in 可能会有帮助: compressing the images may help. It commonly comes before a verb to describe a likely or possible outcome.
帮助 帮助 means “help”; here, compression may help solve the printer problem. It can describe assistance directly or be used in the pattern “an action helps with a problem.”
同时 同时 means “at the same time” or “while,” linking the possible benefit of compression with avoiding damage to visual quality. It is useful for presenting two effects or actions that occur together.
不 means “not” and negates 损害 in this sentence. It commonly comes directly before the verb or adjective being negated.
损害 损害 means “damage” or “harm”; here, it refers to harming the visual quality. It can be used with quality, interests, health, or another thing that may be negatively affected.
视觉 视觉 means “visual” or “relating to sight,” and it specifies the kind of quality being discussed. It commonly modifies a noun related to appearance or viewing.
质量 质量 means “quality,” here meaning the visual quality of the images. It is commonly used when evaluating whether a file, image, or product remains good enough.
相比 相比 means “compared with,” introducing the alternative of rebuilding the presentation. It is useful for weighing one action against another.
重新 重新 means “again” or “anew,” showing that the presentation would be made again from the beginning or in a new version. It commonly comes before an action verb such as make, check, or write.
制作 制作 means “make” or “produce”; here, it refers to creating the presentation again. It is commonly used for producing documents, presentations, media, or other planned materials.
整份 整份 means “the entire copy” or “the whole document,” emphasizing that the complete presentation would be rebuilt. It commonly comes before a document or other item that can be treated as a complete copy.
更 means “more” or “rather,” and in 更愿意 it strengthens the preference for one option over another. It commonly appears before an adjective or willingness expression in a comparison.
愿意 愿意 means “be willing to” or “be prepared to”; here, the speaker is willing to compress the images instead of rebuilding the deck. It commonly comes before an action that someone agrees to do.
这样 这样 means “this way” or “like this,” referring to compressing the images rather than rebuilding the presentation. It is useful for referring back to a method or action already understood from the context.
做 means “do” or “make”; in 这样做, it refers to carrying out the method just discussed. The pattern 这样做 is commonly used to mean “do it this way.”
请 politely introduces the instruction to send the file through the shared folder. It is commonly placed before a request or command to make it more courteous.
通过 通过 means “through” or “by means of”; here, it identifies the shared folder as the channel used to send the file. It commonly comes before a route, tool, system, or method.
共享 共享 means “shared” here, describing a folder that both colleagues can use. It commonly comes before a noun to describe a resource available to multiple people.
文件夹 文件夹 means “folder,” here the shared digital location through which the file should be sent. It is commonly used with actions such as open, save, upload, or share.
把 marks 它 as the specific object that will be acted on in 把它发过来. It is useful when the speaker wants to place the object before a verb and describe the resulting action clearly.
它 means “it,” referring here to the file that should be sent and tested. It commonly refers to a non-human object already known from the conversation.
发 means “send” here, referring to sending the file through the shared folder. It commonly takes a message, file, document, or other item as its object.
过来 过来 adds movement toward the speaker or the speaker’s side to 发, giving the sense “send it over here.” It is useful after an action verb when something is brought or sent toward the current point of reference.
可以 可以 means “can” or “be able to”; here, it says that the colleague is able to test the file from their account. It commonly comes before a verb to express permission or practical ability.
用 means “use” or “by means of”; 用我的账户 means using the speaker’s account as the testing account. It commonly comes before the tool, method, or resource used for an action.
账户 账户 means “account,” here the user account from which the file will be tested. It is commonly used for online, software, or workplace access.
测试 测试 means “test,” here checking whether the file works when used from another account. It commonly takes the software, file, device, or setup being checked as its object.
一下 一下 softens 测试一下 and presents the testing as a brief or limited action. It commonly follows a verb when making a request or describing a small amount of activity.
就 links the proposed test with its practical consequence in 这样我就不用..., meaning “then” or “in that case.” It commonly marks the result that follows from the preceding situation.
不用 不用 means “not need to” or “do not have to”; here, the speaker will no longer need to guess settings. It commonly comes before an action that is unnecessary.
随便 随便 means “randomly” or “without a particular plan” here, describing guesses made without reliable information. It is useful when contrasting an organized method with an improvised action.
猜 means “guess,” here referring to choosing settings without knowing which ones are correct. It commonly takes an answer, reason, setting, or other uncertain item as its object.
设置 设置 means “setting” here, referring to printer or file options that might affect the result. It is commonly used for configurable options in software, devices, and accounts.
了 in 不用...了 marks a change of state: after the colleague tests the file, the speaker no longer needs to guess. The pattern verb or phrase + 了 can show that a situation has changed.
打印 打印 means “print,” here describing the file successfully coming out of the printer. It commonly refers to sending a document or file to a printer.
成功 成功 means “succeed” or “successfully”; in 打印成功, it says that the printing has succeeded. It commonly follows an action to describe whether the action achieved its intended result.
后 means “after,” and 打印成功后 means “after printing succeeds.” It commonly follows an action or event to introduce what happens afterward.
我们 我们 means “we” or “us,” referring to both colleagues as the people responsible for documenting the fix. It commonly serves as the subject of a shared plan or action.
应该 应该 means “should,” expressing the colleagues’ recommended or responsible next action. It commonly comes before a verb when suggesting what ought to be done.
解决 解决 means “solve” or “resolve”; here, it forms 解决方法, the method that resolves the printer problem. It commonly combines with a problem, issue, or method of resolving one.
方法 方法 means “method” or “way,” here referring to the solution procedure that should be recorded. It commonly follows a problem-solving verb or describes how an action is carried out.
记录 记录 means “record” or “document”; here, it means writing down the successful fix for future users. It commonly takes information, steps, results, or a solution as its object.
下来 下来 in 记录下来 shows that the solution should be written down and retained for later use. It commonly follows an action verb when the result is something kept or preserved.
方便 方便 means “make it convenient” here, explaining the purpose of documenting the fix for other people. It commonly introduces a benefit for someone, such as making later reference easier.
其他 其他 means “other” and identifies people beyond the two colleagues in the conversation. It commonly comes before a noun to refer to additional people or things.
人 means “person” or “people”; in 其他人, it refers to other people who may encounter the same problem. It commonly follows a modifier such as 其他 to identify a group of people.
参考 参考 means “refer to” or “use as a reference”; here, other people can consult the documented solution. It commonly takes written information, instructions, or an example as the thing used for reference.

Grammar Points

虽然……,……

虽然格式受到支持,打印机不断拒绝。

Suīrán géshì shòudào zhīchí, dǎyìnjī bùduàn jùjué.

Although the format is supported, the printer keeps rejecting it.

虽然引出让步条件,后面的结果与前面的情况形成意外对比。

是否 + 主语 + 谓语

检查文档是否受到支持。

Jiǎnchá wéndàng shìfǒu shòudào zhīchí.

Check whether the document is supported.

是否用于构成嵌入式一般疑问句,表示“whether”,常放在动词后引出判断内容。

Chinese Vocabulary

不断 adv
bùduàn continuously; repeatedly
尺寸 noun
chǐcùn size; dimensions
打印机 noun
dǎyìnjī printer
格式 noun
géshì format
过大 adj
guòdà oversized; too large
检查 verb
jiǎnchá check
拒绝 verb
jùjué reject
是否 conj
shìfǒu whether
受到支持 phrase
shòudào zhīchí be supported
虽然 conj
suīrán although
图片 noun
túpiàn image; picture
文档 noun
wéndàng document

Quiz

Spelling

Tap the letters to spell the word.

be supported

Show Answer受到支持

whether

Show Answer是否

oversized; too large

Show Answer过大

format

Show Answer格式