Fixing a project tool login problem | Learn Dutch in English

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Use Fixing a project tool login problem to practice Dutch conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

Ik kan niet inloggen op de projecttool.

ihk kahn neet IN-law-khuhn awp duh proh-YEKT-tool. I cannot log in to the project tool.

Welke foutmelding zie je?

VEL-kuh FOWT-mel-ding ZEEN yuh? What error message do you see?

Er staat dat mijn sessie is verlopen.

air staht daht mine SES-see iss vur-LOH-puhn. It says my session has expired.

Probeer de browser te sluiten en hem daarna opnieuw te openen.

pruh-BAIR duh BROW-zur tuh SLOY-tuhn en um DAHR-nah awp-NEEW tuh OH-puh(n). Try closing the browser, then open it again.

Als het nog steeds niet lukt, moet ik dan contact opnemen met de helpdesk?

ahls ut nokh STAYTS neet lukt, moot ihk dahn KON-takt AWp-NAY-muhn met duh HELP-desk? If it still fails, should I contact support?

Stuur hun de foutmelding en wat je hebt geprobeerd.

STYOOR huhn duh FOWT-mel-ding en waht yuh hept khuh-pruh-BAIRT. Send them the error message and what you tried.

Ik start eerst de browser opnieuw op.

ihk staahrt AYRST duh BROW-zur awp-NEEW awp. I will restart the browser first.

Laat het me weten als je nog hulp nodig hebt.

LAHT ut muh VAY-tuhn ahls yuh nokh HUHLP NOH-dikh hept. Tell me if you still need help.

Word by Word

Ik “Ik” identifies the speaker as the person who cannot log in. It is the subject in “Ik kan niet inloggen op de projecttool.” A reusable pattern is “Ik kan ...” when describing what you can or cannot do.

kan In “Ik kan niet inloggen op de projecttool”, “kan” expresses ability or possibility; “niet” makes the statement negative. It is used with an infinitive such as “inloggen”. The form “kan” is used in patterns about what someone can do.

niet “Niet” makes the statement negative in “Ik kan niet inloggen op de projecttool.” It negates the ability expressed by “kan” together with the action “inloggen”. A reusable pattern is “kan niet” for saying that something is not possible.

inloggen “Inloggen” means to log in to a service or tool. In the dialogue it follows “kan niet” in “Ik kan niet inloggen op de projecttool.” A reusable pattern is “inloggen op” followed by the service being accessed.

op In “inloggen op de projecttool”, “op” introduces the tool that someone logs in to. Its meaning here belongs to the expression “inloggen op”, rather than meaning a general physical location. The same pattern can be reused with another service or system.

de “De” is the definite article before “projecttool” in “op de projecttool”, referring to the specific project tool being discussed. It comes directly before the noun. A reusable pattern is “de” plus a specific noun.

projecttool “Projecttool” means project tool and names the tool used for the work. In “de projecttool”, it is the service that the speaker cannot log in to. It can be used after “de” when referring to this specific tool.

Welke “Welke” asks which particular item is meant in “Welke foutmelding zie je?” It comes before the noun “foutmelding”. A reusable pattern is “Welke” plus a noun when asking someone to identify one item.

foutmelding “Foutmelding” means error message, the message shown by the project tool. In “Welke foutmelding zie je?”, it is the information the other person is asked to identify. The dialogue also uses the specific form “de foutmelding” when referring to that message again.

zie “Zie” means see in the question “Welke foutmelding zie je?” It describes what the other person can see on the screen and is used with “je” here. The citation form is “zien”; a reusable question pattern is “zie je ...?”.

je “Je” addresses the other person in “Welke foutmelding zie je?” It is the person who sees the error message and later the person who tried something. A reusable pattern is “zie je ...?” when asking what someone sees.

Er “Er” introduces the information being displayed in “Er staat dat mijn sessie is verlopen.” It is not a physical place here; it helps present what the screen says. A reusable pattern is “Er staat dat ...” for reporting displayed or written information.

staat In “Er staat dat mijn sessie is verlopen”, “staat” means that something is written or displayed. It is the form of “staan” used with “Er” to report screen text. The reusable pattern is “Er staat dat ...”.

dat “Dat” introduces the information reported after “Er staat”: “dat mijn sessie is verlopen.” It links the reported statement to the content shown on the screen. A reusable pattern is “Er staat dat” followed by a full clause.

mijn “Mijn” means my and shows that the session belongs to the speaker in “mijn sessie”. It comes directly before the noun it describes. A reusable pattern is “mijn” plus a noun when identifying something belonging to the speaker.

sessie “Sessie” means session, here the login session of the project tool. In “mijn sessie is verlopen”, it is the thing whose validity has ended. It can be used after a possessive such as “mijn sessie”.

is In “mijn sessie is verlopen”, “is” combines with “verlopen” to say that the session has expired. The whole expression, not “is” alone, describes the completed change in the session’s status. The form “is” is the form of “zijn” used here.

verlopen “Verlopen” describes the session as expired in “mijn sessie is verlopen.” Together with “is”, it reports that the session is no longer valid. The dialogue uses it after “is” to describe the session’s status.

Probeer “Probeer” tells someone to try an action in “Probeer de browser te sluiten”. It is a direct instruction to make an attempt. The form “Probeer” comes from “proberen”; a reusable pattern is “Probeer ... te” followed by an action.

te “Te” marks the infinitive after “Probeer” in “Probeer de browser te sluiten”. It connects the instruction with the action being attempted. The same pattern appears in “opnieuw te openen”.

browser “Browser” means browser, the program that should be closed and opened again. In “de browser”, it is the object of the action “te sluiten”. The dialogue also uses it as the object of restarting in “de browser opnieuw op”.

sluiten “Sluiten” means to close the browser in “de browser te sluiten”. It is an infinitive after “te”. A reusable pattern is “te sluiten” after an instruction or suggestion such as “Probeer”.

en “En” connects two actions in “te sluiten en hem daarna opnieuw te openen.” It shows that closing the browser and opening it again belong to the same instruction. A reusable pattern is “en” between two coordinated actions.

hem “Hem” refers back to “de browser” as the thing to open again in “hem daarna opnieuw te openen.” It is the object of “openen” here, so it means it rather than a male person. A reusable pattern is to use “hem” when referring back to the relevant object in the dialogue.

daarna “Daarna” means after that or then in “hem daarna opnieuw te openen.” It places opening after the earlier action of closing. A reusable sequence pattern is “actie 1, daarna actie 2” when ordering two actions.

opnieuw “Opnieuw” means again in “opnieuw te openen.” It shows that the browser should be opened once more after being closed. A reusable pattern is “opnieuw” with an action that is repeated.

openen “Openen” means to open the browser in “hem daarna opnieuw te openen.” It is an infinitive marked by “te” after the instruction “Probeer”. The dialogue also uses the related action in the sequence of closing and opening the browser.

Als “Als” introduces the condition in “Als het nog steeds niet lukt”. It means if and connects the possible continuing problem with the question that follows. A reusable pattern is “Als ...” followed by a condition and a resulting question or action.

het In “Als het nog steeds niet lukt”, “het” refers to the situation of the login attempt working or failing. It is not a named physical object in this sentence. The expression “het lukt” is used to say whether something succeeds.

nog “Nog” contributes the meaning of still in “nog steeds niet lukt”. It indicates that the problem continues up to this point. Together with “steeds”, it forms the continuity expression “nog steeds”.

steeds “Steeds” reinforces the continuing situation in “nog steeds niet lukt.” The phrase “nog steeds” means that the problem remains the same. It is useful with a description of a situation that continues.

lukt In “het nog steeds niet lukt”, “lukt” means works or succeeds. The full expression “het lukt” describes whether an attempt is successful, while “niet” makes it unsuccessful. The form “lukt” comes from “lukken” and is used in the dialogue for the login attempt.

moet “Moet” expresses whether the speaker should or must take the next action in “moet ik dan contact opnemen met de helpdesk?” The question asks for advice or necessity after the condition. The form “moet” is used with an infinitive such as “contact opnemen”.

dan “Dan” means then or in that case in “moet ik dan contact opnemen met de helpdesk?” It connects the possible continuing failure with the proposed next step. A reusable pattern is “Als ... , moet ik dan ...?” for asking what to do in that situation.

contact “Contact” is part of “contact opnemen met de helpdesk”, meaning to get in touch with the help desk. Its meaning here comes from the complete expression, not from “contact” alone. The reusable pattern is “contact opnemen met” followed by a person or service.

opnemen In “contact opnemen met de helpdesk”, “opnemen” contributes to the fixed expression for establishing contact. It follows “moet” as the infinitive in the question. A reusable pattern is “contact opnemen met” a person or support service.

met “Met” introduces the service to be contacted in “contact opnemen met de helpdesk.” It connects the action of making contact with its recipient. The reusable pattern is “contact opnemen met” followed by the person or service.

helpdesk “Helpdesk” means help desk or support service. In “contact opnemen met de helpdesk”, it is the service the speaker may contact if the problem continues. The dialogue later refers to sending information to the support staff.

Stuur “Stuur” tells the other person to send information in “Stuur hun de foutmelding en wat je hebt geprobeerd.” It is a direct instruction. The form “Stuur” comes from “sturen”; a reusable pattern is “Stuur” followed by a recipient and the information to send.

hun “Hun” identifies the people who should receive the information in “Stuur hun de foutmelding”. Here it refers to the help desk or its staff. It appears between the instruction “Stuur” and the item being sent.

wat “Wat” introduces the information described as “what you tried” in “wat je hebt geprobeerd.” It refers to the actions the other person already attempted. A reusable pattern is “wat” followed by a clause when referring to information or actions rather than naming them directly.

hebt In “wat je hebt geprobeerd”, “hebt” helps form the completed action together with “geprobeerd.” It is used with “je” in the clause describing the attempts already made. The form “hebt” comes from “hebben”.

geprobeerd “Geprobeerd” means tried in “wat je hebt geprobeerd.” Together with “hebt”, it describes an action that has already been attempted. The form comes from “proberen” and is used here after “hebt”.

start In “Ik start eerst de browser opnieuw op”, “start” contributes the action of starting the browser. Together with “op” and “opnieuw”, the expression means restarting it. A reusable pattern is “iets opnieuw opstarten” when starting a tool again.

eerst “Eerst” means first in “Ik start eerst de browser opnieuw op.” It shows that restarting the browser is the speaker’s initial step before asking the help desk. A reusable pattern is “eerst” before the action that should happen first.

Laat “Laat” begins the expression “Laat het me weten”, which means let me know or tell me. It asks the other person to provide information later if help is still needed. The form “Laat” comes from “laten” and is used here as a direct instruction.

me “Me” identifies the person who should receive the information in “Laat het me weten.” It refers to the speaker who wants to be told about the continuing need for help. It appears between “het” and “weten” in this fixed expression.

weten “Weten” means know in “Laat het me weten”, but the complete expression means let me know. It is the infinitive after “Laat”. A reusable pattern is “Laat het me weten” when asking someone to tell you about a later result or change.

hulp “Hulp” means help in “nog hulp nodig hebt.” It is what the other person may still need with the login problem. The dialogue uses it in the pattern “hulp nodig hebben”.

nodig “Nodig” means needed or necessary in “nog hulp nodig hebt.” Together with “hulp” and “hebben”, the phrase means to need help. A reusable pattern is “iets nodig hebben” when saying that something is needed.

Grammar Points

Imperatief: werkwoordstam

Laat het me weten

LAHT ut muh VAY-tuhn

Let me know.

In Dutch, commands usually use the verb stem without a subject. The polite command uses the same form as the informal command.

Dutch Vocabulary

contact opnemen phrase

KON-takt AWp-NAY-muhn to contact

Moet ik dan contact opnemen met de helpdesk?

foutmelding noun

FOWT-mel-ding error message

Welke foutmelding zie je?

inloggen verb

IN-law-khuhn to log in

Ik kan niet inloggen op de projecttool.

lukken verb

LUK-uh(n) to work out; to succeed lukt

Als het nog steeds niet lukt, moet ik dan contact opnemen met de helpdesk?

nog steeds adv

nokh STAYTS still

Als het nog steeds niet lukt, moet ik dan contact opnemen met de helpdesk?

opnieuw openen phrase

awp-NEEW OH-puh(n) to open again opnieuw te openen

Probeer de browser te sluiten en hem daarna opnieuw te openen.

proberen verb

pruh-BAIR-uh(n) to try Probeer

Probeer de browser te sluiten en hem daarna opnieuw te openen.

projecttool noun

proh-YEKT-tool project tool

Ik kan niet inloggen op de projecttool.

sessie noun

SES-see session

Er staat dat mijn sessie is verlopen.

sluiten verb

SLOY-tuhn to close

Probeer de browser te sluiten en hem daarna opnieuw te openen.

verlopen verb

vur-LOH-puhn to expire

Er staat dat mijn sessie is verlopen.

zien verb

ZEEN to see zie

Welke foutmelding zie je?

Quiz

Word Order

Arrange the words in the correct order.

What error message do you see?

Show Answer

Welke foutmelding zie je?

Spelling

Tap the letters to spell the word.

to close

Show Answer

sluiten

to try

Show Answer

Probeer

to expire

Show Answer

verlopen

error message

Show Answer

foutmelding