Handling a frozen maintenance request app | Learn Dutch in English

About This Lesson

Use Handling a frozen maintenance request app to practice Dutch conversation, pronunciation, vocabulary, grammar, and quizzes.

Dialogue

De app voor onderhoudsverzoeken liep vast nadat ik op verzenden had gedrukt.

duh AHP vohr ON-der-howts-ver-ZOO-kun leep VAHST nah-DAHT ik awp ver-ZEN-duhn hat khuh-DRUKT. The maintenance request app froze after I pressed send.

Controleer of het verzoek in je geschiedenis staat voordat je het opnieuw probeert.

kon-troh-LAYR awf hət ver-ZOOK in yuh khuh-SKHIH-duh-niss staht voo-DAHT yuh hət awp-NEEW proh-BAYRT. Check whether the request appears in your history before you try again.

De app laadt nog steeds en ik kan niet zien of het bericht is verzonden.

duh ahp lahdt nokh STAYTS un ik kahn neet zeen awf hət buh-RIKHT iss ver-ZOHN-duhn. It is still loading, and I cannot tell if the message went through.

Maak een screenshot, zodat je het probleem duidelijk kunt uitleggen.

MAHK uh SKREEN-shot, zoh-DAHT yuh hət proh-BLAYM DOW-duh-luk koont OW-tlay-khun. Take a screenshot so you can explain the problem clearly.

Ik wil niet hetzelfde verzoek nog een keer versturen.

ik vil neet hət-ZELV-duh ver-ZOOK nokh un KAYR ver-STUR-un. I do not want to send the same request again.

Wacht even en controleer daarna de app voordat je een nieuw verzoek indient.

vahkht AY-vun un kon-troh-LAYR dahn-NAH duh ahp voo-DAHT yuh un NEEW ver-ZOOK in-DEENT. Wait a short time, then check the app before starting a new request.

Als de app nog steeds vastloopt, moet ik dan rechtstreeks contact opnemen met de onderhoudsdienst van het gebouw?

ahls duh ahp nokh STAYDS VAHST-lohpt, moot ik dahn REKH-tstrayks kon-TAKT OH-puh-nay-mun met duh ON-der-howts-deenst vahn hət khuh-BOW? If it still freezes, should I contact building maintenance directly?

Neem rechtstreeks contact met hen op en leg uit dat de app misschien niet werkt.

naym REKH-tstrayks kon-TAKT met hun awp un lek OWT daht duh ahp miss-KHEEN neet werkt. Contact them directly and explain that the app may not be working.

Ik kan het scherm open laten totdat ik weet wat er is gebeurd.

ik kahn hət SKHERM OH-pun LAH-tun toh-DAHT ik vayt vaht er iss khuh-BURT. I can keep the screen open until I know what happened.

Dan kan de onderhoudsdienst de screenshot gebruiken om te begrijpen wat er mis is gegaan.

dahn kahn duh ON-der-howts-deenst duh SKREEN-shot khuh-BRAY-kun ohm tuh buh-KHRAY-pun vaht er miss iss khuh-KHAHN. Then maintenance can use the screenshot to understand what went wrong.

Word by Word

De “De” means “the” here and introduces “De app”. It is used before the noun in this noun phrase; a learner can reuse it before a noun when referring to a specific thing. You would use it when identifying a particular app or service.

app “app” means app, the program that handles the maintenance requests. In “De app voor onderhoudsverzoeken”, it is the main noun of the phrase. You can reuse it when talking about an app that is loading, frozen, or working.

voor “voor” means “for” and shows the purpose or intended users of “De app voor onderhoudsverzoeken”. It connects the app with the requests it handles. A common reuse pattern is voor followed by a noun naming a purpose or group.

onderhoudsverzoeken “onderhoudsverzoeken” means maintenance requests, the requests handled through the app. It names what the app is for in “De app voor onderhoudsverzoeken”. You would use it when discussing requests for repairs or maintenance.

liep In “liep vast”, “liep” contributes to the meaning “became” or “ended up”. The full expression “liep vast” says that the app stopped responding, so it is not about walking. You can reuse a subject followed by “liep vast” when describing an app or process that froze.

vast In “liep vast”, “vast” contributes the idea of being stuck. Together, “liep vast” means that the app froze after the send action. This expression is useful when reporting that an app or process has stopped responding.

nadat “nadat” means “after” and introduces the event that happened first in “nadat ik op verzenden had gedrukt”. It links the earlier pressing action to the later freezing. Reuse it before a clause that describes an earlier event.

ik “ik” means “I” and is the subject of “had gedrukt”. It identifies the person who pressed the send action. You can reuse it before a verb when talking about your own action or experience.

op In “op verzenden had gedrukt”, “op” marks what was pressed. It belongs with the action of pressing a button or control, rather than meaning a general location here. You can reuse op before the name of a button or control that you press.

verzenden “verzenden” identifies the sending action in “op verzenden had gedrukt”. In this context, it can refer to the send button or send command. You can reuse it when describing the action used to send a request or message.

had “had” is used with “gedrukt” in “had gedrukt” to place the pressing before the app froze. The combined form describes an action that was already completed at that point. A useful reuse pattern is had followed by a completed action when ordering past events.

gedrukt “gedrukt” means pressed in “op verzenden had gedrukt”. Together with “had”, it says that the speaker had already pressed the send action before the app froze. You can reuse it after op when describing something that was pressed.

Controleer “Controleer” means “check” as a direct instruction. In “Controleer of het verzoek in je geschiedenis staat”, it tells someone to verify the request’s status. You would use it when giving practical instructions to inspect information.

of “of” means “whether” in “Controleer of het verzoek in je geschiedenis staat”. It introduces a yes-or-no question inside the instruction. Reuse it before a clause when asking someone to check whether something is true.

het “het” means “the” here and introduces “het verzoek”. It refers to the specific request being discussed. You can reuse it before a noun when referring to a particular object or matter.

verzoek “verzoek” means request in “het verzoek”. Here it is the maintenance request that may or may not appear in the history. You can reuse it in the expression “een nieuw verzoek indient” when talking about submitting another request.

in “in” means “in” and places the request inside “je geschiedenis”. It shows where the request may be listed. You can reuse it before the name of a record, list, or other place where information appears.

je “je” means “your” here and describes whose history is meant in “je geschiedenis”. It identifies the person receiving the instruction. You can reuse it before a noun when referring to something belonging to or associated with the listener.

geschiedenis “geschiedenis” means history, here the app’s record of earlier requests. In “in je geschiedenis”, it is the place where the request may be listed. You would use it when checking a record of previous activity.

staat “staat” means “is listed” or “appears” in “het verzoek in je geschiedenis staat”. It describes the request’s presence in the history, not a person physically standing. You can reuse it when saying that an item appears in a list or record.

voordat “voordat” means “before” and introduces the action that should happen later in “voordat je het opnieuw probeert”. It tells the listener to check first and try again afterward. Reuse it before a clause describing a later action.

opnieuw “opnieuw” means “again” in “het opnieuw probeert”. It signals that the action has already been attempted once. You can place it with a verb when referring to repeating an action.

probeert “probeert” means “tries” in “voordat je het opnieuw probeert”. The subject is the listener, and the object is the request or action referred to by het. You would use it when asking someone to attempt something.

laadt “laadt” means “loads” in “De app laadt nog steeds”. It describes the app as continuing to load instead of showing a completed result. You can reuse it with an app, page, or file that is currently loading.

nog “nog” contributes the meaning “still” in “nog steeds”. It shows that the situation continues at the time of speaking. You can reuse it with a continuing action or state.

steeds In “nog steeds”, “steeds” reinforces the idea that the loading is continuing. The full expression means “still” or “continuously” in this sentence. You can reuse “nog steeds” when a situation has not changed yet.

en “en” means “and” and connects “De app laadt nog steeds” with “ik kan niet zien”. It joins two related statements about the same problem. You can reuse it to connect two actions or observations.

kan “kan” means “can” in “ik kan niet zien”. It expresses the speaker’s ability or possibility of determining the message status. It is followed here by the infinitive “zien”; you can reuse kan before an infinitive to describe what someone can do.

niet “niet” means “not” and negates “kan zien” in “ik kan niet zien”. It says that the speaker is unable to determine whether the message was sent. You can reuse it before the part of the sentence that is being denied.

zien “zien” means “see” or “tell” in “ik kan niet zien of het bericht is verzonden”. Here it means determine the message’s status. You can reuse zien followed by “of” and a clause when saying whether someone can tell if something happened.

bericht “bericht” means message in “het bericht”. It is the message whose sending status is uncertain. You can reuse it when discussing a message that is sent, received, or still waiting.

is “is” helps state the message’s status in “het bericht is verzonden”. Together with “verzonden”, it says that the message has been sent. You can reuse is with a status word when describing the current state of an item.

verzonden “verzonden” means sent in “het bericht is verzonden”. It describes the result or status of the message after sending. You can reuse it when reporting that a message or request has been sent.

Maak “Maak” means “make” in the instruction “Maak een screenshot”, which naturally means “take a screenshot”. It tells the listener to create a screen image. You can reuse Maak followed by an object when giving a direct instruction to create something.

een “een” means “a” in “een screenshot”. It introduces one unspecified screenshot. You can reuse it before a singular noun when mentioning something for the first time.

screenshot “screenshot” means a screenshot, an image of what is displayed on the screen. It is the object of “Maak” in “Maak een screenshot”. You would use it when preserving visible information to show someone else.

zodat “zodat” means “so that” and introduces the purpose of making the screenshot in “zodat je het probleem duidelijk kunt uitleggen”. It connects an action with the result it is intended to enable. Reuse it before a clause explaining a purpose or intended result.

probleem “probleem” means problem in “het probleem”. It refers to the app’s freezing and uncertain sending status. You can reuse it in “het probleem duidelijk kunt uitleggen” when describing an issue to another person.

duidelijk “duidelijk” means “clearly” in “het probleem duidelijk kunt uitleggen”. It describes how the problem should be explained. You can reuse it with a communication verb when asking for an explanation that is easy to understand.

kunt “kunt” means “can” in “je ... kunt uitleggen”. It expresses the listener’s ability to explain the problem. In this subordinate clause, it comes before the infinitive “uitleggen”; you can reuse it before an infinitive when describing what someone is able to do.

uitleggen “uitleggen” means explain in “het probleem duidelijk kunt uitleggen”. It describes communicating the problem so another person understands it. You can reuse it with an object such as a problem, situation, or procedure.

wil “wil” means “want” in “Ik wil niet hetzelfde verzoek nog een keer versturen”. It expresses the speaker’s intention not to repeat the sending action. You can reuse Ik wil followed by an infinitive to state what you want to do.

hetzelfde “hetzelfde” means “the same” in “hetzelfde verzoek”. It shows that the request would be identical to the one already sent or attempted. You can reuse it before a noun when referring back to an earlier item.

keer In “nog een keer”, “keer” means “time” or “occasion”. The full expression means “again” or “one more time”, and it modifies “versturen” here. You can reuse “nog een keer” before an action when referring to repeating it.

versturen “versturen” means send or dispatch in “hetzelfde verzoek nog een keer versturen”. It describes sending the request through the app again. You can reuse it with an object such as a request or message.

Wacht “Wacht” means “wait” as a direct instruction in “Wacht even”. It asks the listener not to act immediately. You would use it when asking someone to pause briefly before the next step.

even “even” means “for a short while” in “Wacht even”. It limits the requested waiting time and makes the instruction brief. You can reuse it with Wacht when asking someone to pause for a moment.

daarna “daarna” means “after that” and marks the next step in “controleer daarna de app”. It tells the listener to check the app after waiting. You can reuse it before an action that follows an earlier action.

nieuw “nieuw” means “new” in “een nieuw verzoek”. It describes a request that has not yet been started or submitted. You can reuse it before a noun when introducing a fresh request or item.

indient “indient” means “submits” in “een nieuw verzoek indient”. It describes formally sending a new request through the app. You can reuse the pattern “een verzoek indienen” when talking about submitting a request.

Als “Als” means “if” and introduces the condition “Als de app nog steeds vastloopt”. It presents a possible problem that leads to a question about the next action. You can reuse it at the start of a conditional clause.

vastloopt “vastloopt” means “freezes” or “gets stuck” in “Als de app nog steeds vastloopt”. It describes the app becoming unresponsive again. You can reuse it with an app or process when stating a condition involving a freeze.

moet “moet” means “must” or “should” in “moet ik dan rechtstreeks contact opnemen”. In this question, it asks whether contacting maintenance is the necessary or appropriate next step. You can reuse moet before an infinitive when asking about an obligation or recommended action.

dan “dan” means “then” in both “moet ik dan” and “Dan kan de onderhoudsdienst”. It links the possible condition or action with what follows next. You can reuse it when describing the next step or consequence in a sequence.

rechtstreeks “rechtstreeks” means “directly” in “rechtstreeks contact opnemen”. It says that the speaker should contact the maintenance service without an intermediate route. You can reuse it with an action when emphasizing direct communication or action.

contact opnemen “contact opnemen” means to contact someone or get in touch. In “rechtstreeks contact opnemen met de onderhoudsdienst”, “contact” names the communication and “opnemen” forms the verb expression that means establishing it. The reusable pattern is “contact opnemen met” followed by the person or service contacted.

met “met” means “with” in “contact opnemen met de onderhoudsdienst”. It links the act of making contact to the service being contacted. You can reuse contact opnemen met before a person, team, or service.

onderhoudsdienst “onderhoudsdienst” means maintenance service, the service responsible for handling the building issue. In “de onderhoudsdienst van het gebouw”, it identifies whom the speaker may contact. You would use it when referring to a maintenance department or service.

van “van” means “of” in “de onderhoudsdienst van het gebouw”. It links the maintenance service to the building it serves. You can reuse it between two nouns when showing a relationship or association.

gebouw “gebouw” means building in “van het gebouw”. It specifies which building’s maintenance service is meant. You would use it when identifying the building connected with a service or problem.

Neem In “Neem rechtstreeks contact met hen op”, “Neem” is the imperative part of the expression “contact opnemen”. Together with the final “op”, it gives the instruction to get in touch with them. You can reuse this imperative when telling someone to contact a person or service.

contact “contact” names the communication in “Neem rechtstreeks contact met hen op”. Together with “Neem ... op”, it means get in touch rather than physically take something. You can reuse it in “contact opnemen met” followed by the person or service contacted.

hen “hen” means “them” in “contact met hen op”. It refers to the maintenance service or the people representing it. You can reuse it after met when referring to several people already known from the context.

leg In “leg uit dat de app misschien niet werkt”, “leg” is the verb part of the instruction to explain. Together with “uit”, it forms the expression “leg uit”, meaning explain. You would use this form when telling someone to explain information to another person.

uit In “leg uit dat de app misschien niet werkt”, “uit” completes the separable expression “leg uit”. The full expression introduces an explanation of the app’s possible problem. You can reuse “leg uit dat” before a clause stating what should be explained.

dat “dat” means “that” and introduces the content of the explanation in “leg uit dat de app misschien niet werkt”. It connects the instruction to the statement about the app. You can reuse it after an explanation verb before the information being explained.

misschien “misschien” means “maybe” and expresses uncertainty in “de app misschien niet werkt”. It shows that the speaker is not claiming with certainty that the app is malfunctioning. You can reuse it before a verb or statement when presenting a possibility.

werkt “werkt” means “works” or “functions” in “de app misschien niet werkt”. With “niet”, it says that the app may not be functioning. You can reuse it with an app, device, or service when describing whether it functions.

gebruiken “gebruiken” means “use” in “de screenshot gebruiken”. It describes using the screenshot as information for understanding the problem. You can reuse it with an object when saying what someone uses for a purpose.

om “om” introduces the purpose in “om te begrijpen wat er mis is gegaan”. It connects using the screenshot with the intended result. You can reuse om followed by te and an infinitive to express a purpose.

te “te” appears before “begrijpen” in the purpose expression “om te begrijpen”. It marks the infinitive used to state what the screenshot is used for. You can reuse om te before an infinitive when explaining a purpose.

begrijpen “begrijpen” means “understand” in “om te begrijpen wat er mis is gegaan”. It describes the goal of examining the screenshot. You can reuse it before “wat” when saying that someone wants to understand what happened.

wat “wat” means “what” and introduces the content in “wat er mis is gegaan”. It asks which event or problem occurred. You can reuse it after begrijpen when introducing the thing someone wants to understand.

er “er” is a small structural word in “wat er mis is gegaan”. It helps form the natural clause meaning “what went wrong” and does not refer to a physical place here. You can reuse it in similar clauses beginning with “wat er” when describing what happened.

gebeurd “gebeurd” means “happened” in “wat er is gebeurd”. Together with “is”, it asks about the event that took place. You can reuse it in “weten wat er is gebeurd” when saying that you know what happened.

mis “mis” means “wrong” in “wat er mis is gegaan”. Together with “is gegaan”, it describes an undesirable result or problem, so the full expression means “what went wrong”. You can reuse it in this expression when asking about the cause of a failure.

gegaan In “wat er mis is gegaan”, “gegaan” contributes to the expression meaning “went”. Together with “mis”, it describes how the situation turned out incorrectly. You can reuse the exact expression “mis is gegaan” when referring to what went wrong.

Grammar Points

vastlopen → liep vast

De app liep vast.

duh ahp leep VAHST.

The app froze.

Het scheidbare werkwoord vastlopen splitst in de verleden tijd: liep ... vast.

Dutch Vocabulary

app noun

AHP app

De app laadt nog steeds.

bericht noun

buh-RIKHT message

Ik kan niet zien of het bericht is verzonden.

controleren verb

kon-troh-LAY-run to check Controleer

Controleer of het verzoek in je geschiedenis staat.

geschiedenis noun

khuh-SKHIH-duh-niss history

Het verzoek in je geschiedenis staat.

laden verb

LAH-duhn to load laadt

De app laadt nog steeds.

onderhoudsverzoek noun

ON-der-howts-ver-ZOOK maintenance request onderhoudsverzoeken

De app voor onderhoudsverzoeken liep vast.

opnieuw adv

awp-NEEW again

Voordat je het opnieuw probeert.

screenshot noun

SKREEN-shot screenshot

Maak een screenshot.

uitleggen verb

OWT-lay-khun to explain

Je kunt het probleem duidelijk uitleggen.

vastlopen verb

VAHST-loh-pun to freeze or stop working liep vast

De app liep vast nadat ik op verzenden had gedrukt.

verzenden verb

ver-ZEN-duhn to send

Nadat ik op verzenden had gedrukt.

verzoek noun

ver-ZOOK request

Het verzoek in je geschiedenis.

Quiz

Spelling

Tap the letters to spell the word.

to send

Show Answer

verzenden

to check

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Controleer

history

Show Answer

geschiedenis

to load

Show Answer

laadt